1. Mondal Robayet
P.O.Box : 80080
Dubai, U.A.E
Mobile: +971556246757
E-mail:robayetmondal@gmail.com
OBJECTIVE: To obtain a position as a customer service
representative
HIGHLIGHTS OF QUALIFICATIONS:
• Exceptional organizational and problem solving skills
• Excellent customer service background including experience front desk reception
and handling telephone
• Ability to remain poised when handling difficult customer situations
• Effective team player but able to work independently with little or no supervision
• Increased customer retention by providing excellent customer service
• Conversant in English, Bangle, Hindi,Urdu, Arabic (elementary)
PROFESSIONAL EXPERIENCE:
• Security officer
• Directed the activities of the Customer Service Associates to ensure customer
satisfaction and company profitability
• Resolved problems and mediated customer’s problem
• Checked passport and visa on jetty immigration
• Guide customer as per their need
• Managed safety on circumstances
• Collaborate in team to produce quality reports
• Have light Automatic driving License no-3 (knowledge about Dubai road and
have idea about UAE)
ADDITIONAL EXPERIENCE :
• Completed course of computer basic MS Word,MS Excel good and fast in
network operation
WORK HISTORY:
• Dubai Taxi Corporation,Dubai as a taxi driver 30th
April 2015 to present
• G4s Security Company (UAE) as a security officer November 2007 to March 2015
• Hilton creek Hotel Dubai as a Security officer
• Menard and fressynet Abu dhabi as a security officer
• Sadiyat Island Abu dhabi as a Security officer
• Abu Dhabi Exhibition Centre (ADNEC) as a Security officer
• Petrofec oil company Abu Dhabi as a security officer
EDUCATION AND CFRTIFICATION:
• Bachelor of Arts (B.A) 2007 Habibullah Bahar University College
Dhaka,Bangladesh
• Driving License NO-3 automatic (Exp-21/06/2025)
• Completed course of basic customer service,safety,security and fire fighting
training under Group 4 Securicor. (UAE)
• Completed course of basic customer service,safety, security and fire fighting
training under National Security Institute NSI (UAE)
• Completed a lot of safety induction on Aluminum factory, Exhibition centre etc

2. Personal Information
Date of Birth : 24th
August 1979
Nationality : Bangladeshi by Birth
Visa Status : Residence
Visa Exp : 29th
April 2018
Passport No : AF 5918712 (Exp-17th
august 2018)
Driving license : 3 no automatic (Exp -21
st
June 2025