Richard has successfully completed training and volunteered to provide additional training to new employees. He identified inconsistencies in standard operating procedures and is working to get changes implemented. Richard has taken on additional responsibilities as the IT lead while maintaining his regular workload. He regularly ensures customer requests are handled completely. Although taking a upcoming career break, Richard is focused on his development and advancing to the next level. His manager notes Richard is a good team player and valuable member of the team.

1. Achievements and overall rating
At the annual review meeting, you and your line manager will discuss the appropriate
rating to reflect
your overall achievements against your objectives. This will be based on the
assessment of your performance against your objectives using the evidence you
have discussed and agreed together.
Line manager’s rating:
‘Improvement required and
performance improvement plan prepared’
x ‘Effective’ ‘Outstanding’
(only to be used for bands A to D
Line manager’s comments and examples
Include the employee’s performance against their objectives, their main strengths and
areas for development.
Richard has recently been successful in completing the end to end training on SSCS
work.
He is has also volunteered to carry out Post Hearing training to the new Twilight staff
so they are able to assist in reducing the current outstanding workload. Richard has
achieved this to a high standard. Whilst doing this training he identified that there were
a number of inconsistencies with the Standard Operating Procedures to which he
highlighted to his team leaders and is now liaising with the Advice and Guidance Unit
to get these changes amended and rolled out to all centres.
Richard is also the ITLO and has been able manage this job whilst doing his daily
quota of work on the team. On occasions where more time has been required to be
spent on his IT role Richard has raised this with his team leaders so this can be taken
into consideration if he has not been able to meet the section targets.
Richard has been led a 10@10 meeting and has also volunteered to hold a problem
solving meeting when the next one is required.
He regularly takes time out to ensure he deals with a customers request from start to
finish and also gives the same attention to members of the judiciary’s requests.
Although Richard will be taking a career break in a few months for a year he has
thought about his development when he returns to work and will be working to develop
to the next level.
Richard is a good team player and a valuable member of the team.
Employee’s comments and examples
Use achievement and learning log entries where appropriate.
Performance record agreement
We agree to this form and the performance rating given being used as an acceptable
record of the employee’s performance (sign below to show agreement).

2. Employee Line
manager
Aikeda Hasell
Date Date 26.05.11
Countersigning officer’s comments (if this applies)