Call Girls Mehsana / 8250092165 Genuine Call girls with real Photos and Number
Agile @ OPM: Stakeholder Collaboration and Individual Interactions
1. Bridget Dongarra and Richard Cheng
Agile @ OPM: Stakeholder Collaboration and Individual
Interactions
2. Bridget Dongarra
• Product Owner and Manager at OPM
• CSM, CSPO, PMP
• 12 years with USA Staffing
• 3 years of experience implementing
Agile in Government
• Bridget.dongarra@opm.gov
• www.linkedin.com/pub/bridget-
dongarra/4/48a/441/
3. Richard Cheng - @RichardKCheng
• Agile trainer & coach
• CST, CSM, CSPO, CSP, SPC, PMP,
PMI-ACP
• Founder & executive committee
member of Agile Delivery for
Agencies, Programs, and Teams
(ADAPT)
• Experience in Federal and
commercial Agile transformations
4. “To modernize the federal retirement
system … the Office of Personnel
Management is taking a new tack that
focuses on incremental changes*.”
Quote from former OPM Director John Berry in an Interview with Federal News Radio
*http://www.federalnewsradio.com/86/1937813/OPM-Director-John-Berry-promises-big-changes-for-
hiring-retention-retirement
6. USA Staffing
Support Team
Endeavor
Core
Galactica
BI/Reports
Odyssey
Data WH
Infinity
Onboarding
Serenity
Core
• Managers
• Customer
Comms
• DBAs
• Sys Admins
• 508 Lead
• Security
• Test
Coordinatr
• PO
• SM
• Archite
ct
• Devs
• BAs
• PO
• SM
• Architect
• Admin
• Devs
• BAs
• PO
• SM
• Architect
• ETL
• SQL
Expert
• Devs
• BAs
• PO
• SM
• Architect
• Devs
• BAs
• PO
• SM
• Architect
• Devs
• BAs
7. Discussion
1.Discuss patterns of effective Product
Ownership on Federal programs
2.Discuss struggles with Product Ownership in
Federal Programs
10. Qualities of a Good Product Owner
1. Bandwidth
2. Power
3. Knowledge
4. Interest
5. Direction
11. Product Owner Activities
Work
with the
Scrum
team
Work
outside
the
Scrum
team
•Work with SMEs,
Stakeholders,
Customers
•Understand needs
•Validate Product
Product
Backlog
Refinement
•Create PBIs
•Split PBIs
•Reorder the Product Backlog
Product
Owner
12. Discussion
1. Discuss the customer engagement
practices you have seen on Federal
programs
2. Discuss the constraints Federal
programs face when dealing with
customer engagement
13. Customer Engagement Best Practices
Train customers on Agile
Embed Account Managers with the customer
Use every interaction to forge a partnership
Include customers in the Agile/Scrum process
Structure contracts for Agility
17. Acquisition / Procurement
Contracting professionals:
• Work early and often with the business
• Training and coaching
RFP/RFQ:
• State desired outcome, not SOW
• Smaller, shorter contracts
• Past experiences based on results, not knowledge
Governance
• Shift away from approval before start to acceptance when complete
• Govern outcomes and milestones, not work and sequencing
18.
19.
20. Contact Information
Richard K Cheng
richard.cheng@excella.com
703-967-8620
http://www.excella.com
Twitter: @RichardKCheng
21. Contact Information
Bridget Dongarra
Manager, Product Development Section
USA Staffing
www.opm.gov/HRS
M: 202-553-1319
Bridget.Dongarra@opm.gov
www.linkedin.com/pub/bridget-dongarra/4/48a/441/
Editor's Notes
Depressing
No game room
No alcohol
Had to wear a suit and time
- State of things in USAStaffing
- Scope of program
- team diagram
Lack of bandwidth, talk about finding the right level
Lack of direction, diagram OPM
Leading into this discussion, let’s first discuss the importance of customer engagement
This slide a placeholder for anything we want to add in terms of customer engagement slide.
Our notes from this section:
- Customer Engagement
- Exercises
- Talk about the practices you’ve seen
- talk about constraints
- Our notes:
- training customer to get more comfrotable with Agile providers (away from waterfall mentality)
- Tighter you make a contract, the more it protects the vendor
- Show V1 Agile development graphs
- Customer engagement:
- account manager - embedded with the customer
- people who work for us come from the customer -
- 5 techniques around