Ray Windless Working Overview Oct 10

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Ray Windless Working Overview Oct 10

  1. 1. Working for the Future (WFTF) Programme ‘Enabling’ Agile Working Ray Windless Director, Partnership Development Service Birmingham “ Enabling better services and workplaces … without boundaries”
  2. 2. Outcomes
  3. 3. Benefits
  4. 4. Agile working vision
  5. 5. Agile working ... integration
  6. 6. Agile working impact (Admin. Buildings) Releasing £200m in gross benefits along with new workspace design, standards and consolidation
  7. 7. Agile working challenges & mitigation ICT literacy levels Increased ICT familiarisation and training Presence and trust Strategic change Operational change Informal + formal guidance for managers and employees PDR’s Generic workstyles Extensive staff engagement and communications Directorate ‘Champions’ Executive/Snr. Mgt. Practice
  8. 8. Agile working in practice <ul><li>Why adopt agile working? </li></ul><ul><li>To access information remotely </li></ul><ul><li>To provide a quick response to customers </li></ul><ul><li>To help provide excellent customer service </li></ul><ul><li>What are the benefits to your team? </li></ul><ul><li>Better management of time and resources </li></ul><ul><li>Quicker response time </li></ul><ul><li>Improved work life balance </li></ul><ul><li>Improved customer service </li></ul><ul><li>Output driven </li></ul><ul><li>Savings on time and fuel costs </li></ul>Safety Advisor Typical day: 7.00 check emails and update open calendar 10.00 site inspections at several buildings 13.00 finish last inspection, check emails and make phones call on-site 13.30 complete inspection reports from home 15.00 Check emails and log off
  9. 9. Agile working ICT landscape (today)
  10. 10. Agile working and ICT futures <ul><li>Messaging </li></ul><ul><li>Improved User Interface, SAP Integration, Personalisation Features, Instant Messaging, Improved calendaring, Web Mail facility </li></ul><ul><li>Unified Communications </li></ul><ul><li>Ability to show staff presence (availability & locations) </li></ul><ul><li>Instant messaging </li></ul><ul><li>Single inbox for voicemails, SMS texts, emails </li></ul><ul><li>VOIP integration </li></ul><ul><li>Remote meeting support (voice & video conferencing) </li></ul><ul><li>Collaboration </li></ul><ul><li>Improved document sharing & remote content creation </li></ul><ul><li>Standardised document, knowledge bases and content libraries </li></ul><ul><li>Social Networking </li></ul><ul><li>Private internal forums, discussion groups, moderated blogs </li></ul>
  11. 11. ‘ Ultimate’ agile working & technology!!
  12. 12. Thankyou

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