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Millennial Auto Buying Insights
2
Millennials, motivations,
and what it means
for auto manufacturers.
3
The headlines paint a dismal picture
of Millennials and Cars
4
First, we need to
understand how
these “conclusions”
are drawn.
5
How the market typically
tackles the issue:
They gather their information from man-
on-the-street interviews or focus groups.
6
“Hey, let’s ask this 20-something
why he’s not driving a car!”
“Okay, let’s ask a dozen 20-somethings
why they don’t drive cars!”
INTERCEPT FOCUS GROUP
7
FOCUS GROUP
SURVEY RESEARCH
COMPILED DATA
BEHAVIOR
MEASUREMENT
8
The results of this
approach:
 Marketers need Scale and Reach

Targets and Segments over-
simplify who people are

Consumer data is disparate—hard
to pull insights across these silos

Data is disconnected from action
9
Fixing the problem
“Hey, let’s ask this 20-
something why he’s
not driving a car!”
“Okay, let’s ask a dozen
20-somethings why they
don’t drive cars!”
INTERCEPT FOCUS GROUP
Ask 200,000 people
about everything and
weld their responses to
terabytes of behavior and
offline purchase records.
IN-DEPTH ONLINE INTERVIEW PANELS
10
Millennials:
A Deeper Look
11
IT’S ABOUT THE MONEY
They’re not buying cars, because they don’t
have money.
But they will buy cars, so its important to know what they care about, what
motivates them, what makes them tick.
12
Millennials are the
greenest generation.

In theory, this is true. In practice, not so
much. So we need to listen to what they say,
and observe what they do.
13
17%
LESS LIKELY
TO RECYCLE
29%
 LESS LIKELY TO BUY
GREEN PRODUCTS
40%
 MORE LIKELY TO SHARE INFORMATION
ONLINE ABOUT ENVIRONMENTAL IMPACT
14
Millennials want innovative
and exciting cars
15
But that is not their #1
driver when purchasing

INNOVATIVE
FUN AND EXCITING
15%
14%
COST-EFFECTIVE
DEPENDABLE
39%
53%
16
What do Millennials value?
We looked into the leading motivators based
on their current car ownership.
MILLENNIALS
AGE 35+
SENSE OF
ACCOMPLISHMENT
SELF-IMAGE PRIDE HEALTH AND
LONGEVITY
PEACE OF MIND
PRESERVE
ENVIRONMENT
PERSONAL FREEDOM
AND CONTROL PATRIOTISM PATRIOTISM
SELF-IMAGE
17
What they value differs by
age and even geography
PURCHASEVALUESMEDIA
NATIONAL GREAT LAKES
18-34
GREAT LAKES
18-34
GREAT LAKES
Auto: Fun and Exciting
Auto: High Quality
Auto: Energy Efficient
12.5%
36.9%
28.9%
-11%
8%
1%
10%
19%
-7%
24%
-10%
-22%
Personal Freedom
Self Preservation
Enjoyment
TV and Online Phone
Recommended Brands
“Follow” Brands
20.2%
15.8%
26.5%
7%
-10%
9%
-10%
-31%
28%
-45%
6%
-12%
29.5%
50.4%
42.8%
-10%
1%
2%
53%
19%
31%
92%
28%
14%
*Values are indexes more/less likely to be motivated to purchase based on attribute
18
Millennials by Geography and Brand
PURCHASEVALUESMEDIA
NATIONAL GREAT LAKES
18-34
GREAT LAKES
18-34
GREAT LAKES
Auto: Fun and Exciting
Auto: High Quality
Auto: Energy Efficient
12.5%
36.9%
28.9%
-11%
8%
1%
10%
19%
-7%
-6%
-11%
16%
Personal Freedom
Self Preservation
Enjoyment
TV and Online Phone
Recommended Brands
“Follow” Brands
20.2%
15.8%
26.5%
7%
-10%
9%
-10%
-31%
28%
-16%
-20%
16%
29.5%
50.4%
42.8%
-10%
1%
2%
53%
19%
31%
92%
5%
18%
*Values are indexes more/less likely to be motivated to purchase based on attribute
19
What are they looking for?
FUEL EFFICIENCY
COST EFFECTIVENESS
32% of Chevrolet’s Millennial
customers consider it to be
“very important.”
Among Millennials seeking cost-
effective cars, they are 46% more
likely to chose Nissan.
SEEKING INNOVATION
Honda and Ford customers are
70% more likely to value
innovation than Nissan buyers.
SUSTAINABLE PRODUCTION
Toyota buyers are 50% more likely
to value sustainable production
than Chevrolet owners.
20
What are they driving?
Current Ownership
Next Purchase Intent
21
What do you do?
 Don’t believe the hype

Dig deeper to understand why

Ask, Observe, and Analyze

Leverage technology to
combine datasets in new ways

Connect with different
audiences
22
UNDERSTAND WHY
Contact us today to learn how the
motivations of Millennials—and all auto-
buyers—can impact your future campaigns
Resonate is the only solution delivering motivations-based targeting and
analytics across all digital media channels.
PHONE NUMBER EMAIL ADDRESS
703-266-3200
 info@resonateinsights.com
About Resonate
23
Resonate has pioneered a new model for using “big data” to develop a sophisticated
understanding of consumer motivations, values, attitudes and beliefs. Marketers need to
understand “why” the audiences they target take action. Resonate answers that question, while
making it simple to put that knowledge to work creating positive results for political campaigns
and marketing initiatives. 

For more information, visit: resonateinsights.com

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Millennials and Auto Purchases

  • 2. 2 Millennials, motivations, and what it means for auto manufacturers.
  • 3. 3 The headlines paint a dismal picture of Millennials and Cars
  • 4. 4 First, we need to understand how these “conclusions” are drawn.
  • 5. 5 How the market typically tackles the issue: They gather their information from man- on-the-street interviews or focus groups.
  • 6. 6 “Hey, let’s ask this 20-something why he’s not driving a car!” “Okay, let’s ask a dozen 20-somethings why they don’t drive cars!” INTERCEPT FOCUS GROUP
  • 7. 7 FOCUS GROUP SURVEY RESEARCH COMPILED DATA BEHAVIOR MEASUREMENT
  • 8. 8 The results of this approach: Marketers need Scale and Reach Targets and Segments over- simplify who people are Consumer data is disparate—hard to pull insights across these silos Data is disconnected from action
  • 9. 9 Fixing the problem “Hey, let’s ask this 20- something why he’s not driving a car!” “Okay, let’s ask a dozen 20-somethings why they don’t drive cars!” INTERCEPT FOCUS GROUP Ask 200,000 people about everything and weld their responses to terabytes of behavior and offline purchase records. IN-DEPTH ONLINE INTERVIEW PANELS
  • 11. 11 IT’S ABOUT THE MONEY They’re not buying cars, because they don’t have money. But they will buy cars, so its important to know what they care about, what motivates them, what makes them tick.
  • 12. 12 Millennials are the greenest generation. In theory, this is true. In practice, not so much. So we need to listen to what they say, and observe what they do.
  • 13. 13 17% LESS LIKELY TO RECYCLE 29% LESS LIKELY TO BUY GREEN PRODUCTS 40% MORE LIKELY TO SHARE INFORMATION ONLINE ABOUT ENVIRONMENTAL IMPACT
  • 15. 15 But that is not their #1 driver when purchasing INNOVATIVE FUN AND EXCITING 15% 14% COST-EFFECTIVE DEPENDABLE 39% 53%
  • 16. 16 What do Millennials value? We looked into the leading motivators based on their current car ownership. MILLENNIALS AGE 35+ SENSE OF ACCOMPLISHMENT SELF-IMAGE PRIDE HEALTH AND LONGEVITY PEACE OF MIND PRESERVE ENVIRONMENT PERSONAL FREEDOM AND CONTROL PATRIOTISM PATRIOTISM SELF-IMAGE
  • 17. 17 What they value differs by age and even geography PURCHASEVALUESMEDIA NATIONAL GREAT LAKES 18-34 GREAT LAKES 18-34 GREAT LAKES Auto: Fun and Exciting Auto: High Quality Auto: Energy Efficient 12.5% 36.9% 28.9% -11% 8% 1% 10% 19% -7% 24% -10% -22% Personal Freedom Self Preservation Enjoyment TV and Online Phone Recommended Brands “Follow” Brands 20.2% 15.8% 26.5% 7% -10% 9% -10% -31% 28% -45% 6% -12% 29.5% 50.4% 42.8% -10% 1% 2% 53% 19% 31% 92% 28% 14% *Values are indexes more/less likely to be motivated to purchase based on attribute
  • 18. 18 Millennials by Geography and Brand PURCHASEVALUESMEDIA NATIONAL GREAT LAKES 18-34 GREAT LAKES 18-34 GREAT LAKES Auto: Fun and Exciting Auto: High Quality Auto: Energy Efficient 12.5% 36.9% 28.9% -11% 8% 1% 10% 19% -7% -6% -11% 16% Personal Freedom Self Preservation Enjoyment TV and Online Phone Recommended Brands “Follow” Brands 20.2% 15.8% 26.5% 7% -10% 9% -10% -31% 28% -16% -20% 16% 29.5% 50.4% 42.8% -10% 1% 2% 53% 19% 31% 92% 5% 18% *Values are indexes more/less likely to be motivated to purchase based on attribute
  • 19. 19 What are they looking for? FUEL EFFICIENCY COST EFFECTIVENESS 32% of Chevrolet’s Millennial customers consider it to be “very important.” Among Millennials seeking cost- effective cars, they are 46% more likely to chose Nissan. SEEKING INNOVATION Honda and Ford customers are 70% more likely to value innovation than Nissan buyers. SUSTAINABLE PRODUCTION Toyota buyers are 50% more likely to value sustainable production than Chevrolet owners.
  • 20. 20 What are they driving? Current Ownership Next Purchase Intent
  • 21. 21 What do you do? Don’t believe the hype Dig deeper to understand why Ask, Observe, and Analyze Leverage technology to combine datasets in new ways Connect with different audiences
  • 22. 22 UNDERSTAND WHY Contact us today to learn how the motivations of Millennials—and all auto- buyers—can impact your future campaigns Resonate is the only solution delivering motivations-based targeting and analytics across all digital media channels. PHONE NUMBER EMAIL ADDRESS 703-266-3200 info@resonateinsights.com
  • 23. About Resonate 23 Resonate has pioneered a new model for using “big data” to develop a sophisticated understanding of consumer motivations, values, attitudes and beliefs. Marketers need to understand “why” the audiences they target take action. Resonate answers that question, while making it simple to put that knowledge to work creating positive results for political campaigns and marketing initiatives. For more information, visit: resonateinsights.com