Your Web 2.0 Budget
Today’s Host ‐ @jjbuss

                              Jason Buss

#recruit                   Ameriprise Financial
                     VP, Talent Acquisition & Diversity
Agenda:

‐   Why Transform Your Recruiting Budget 


‐   Web 2.0 Projects & Results To Date


‐   Estimated Web 2.0 Budgets & Transformation


‐   Measuring Effectiveness & Results Achieved
The Talent Shift
Pre Web           Web 1.0                          Web 2.0




             August 2009                     August 2009
             CareerBuilder.com               Google.com
             24 Million Visitors             226 Million “Job” Searches
             Source: comScore Media Metrix   Source: Google Adwords
Old Recruiting
Model
                                                                     $ $ $ $ $
                 Benefits       College                               Marketing
  Career         Culture       About Us                    Paid Job Boards         Niche Boards
  Site 
                 Diversity    Search Jobs                  Job Distributors         Campaigns

                                                           Print & Offline            Events

             Req Management   Job Search                   Sourcing Tools           Micro Sites
  ATS 
                Reporting     Applicants                   Email Marketing        Resume Search



         Spending $$$           No Search Engine Traffic                      Not Capturing Passives
         With Each Job                                                        Or Brand / Future Interest
                                No Web 2.0 Tools                              Not Driving 
         Not Recycling Or
                                Or RSS/XML Feeds                              Employee / Viral Referrals
         Remarketing To 
         Candidates             Minimal Reporting                             Minimal/Manual 
                                                                              Social Network Recruiting
Why Web 2.0?




         300,000,000 Million 
      “Job” Searches Per Month
Why Web 2.0?
Why Web 2.0?
Why Web 2.0?


               1.5 Million
               Ning 
               Communities
Why Web 2.0?

                             4 Billion SMS
     Recruiters Everywhere
                             Messages Sent Daily
    Hire Me Now!
Why Web 2.0?


               1 Billion Videos
               Viewed Per Day
Why Web 2.0?
Why Web 2.0?


   Latest LinkedIn Facts
   • LinkedIn has over 48 million members in over 200 
      countries and territories around the world.
   • A new member joins LinkedIn approximately 
      every second, and about half of our members are 
      outside the U.S. 
   • Executives from all Fortune 500 companies are 
      LinkedIn members.
Expanding Your Reach & Engagement

             Passive Candidates            Active                  Post Apply
            65% to 75% Of Market         Candidates      (Employees & Alumni)


          • No Capture Tools             • Apply          • Recruiter Manually Driven
Web 1.0
          • Recruiter Contact


Web 2.0   • Email Subscribe/Job Alerts   • CRM Capture    • Job Alerts/RSS/Tweets
          • Join Talent Community                         • Repeat Visitors/Applicants
          • RSS Subscribe                • Apply          • Referral Email Agents
          • Follow On Twitter                             • Social Sharing With Friends
          • Join Linked In Group                          • Social Profile Applications
          • Become A Fan/Facebook                         • Group/Fan Involvement
          • Join Private Community
                 90% Of                     50%            30%to 50% Increase
            Career Site Visitors           Fall Off           In Referral &
                                                             Repeat Visitors
Web 2.0 Projects / Areas To Consider

    Search Engine Marketing             Building Talent Community
          (SEO & SEM)                  (Email Capture & Marketing)


 Social & Professional Networks              Social Media
  (Facebook, Twitter, LinkedIn)      (YouTube, Flicker, Skype, Blogs)


           Career Site                      Job Aggregators
    (RSS Feeds, Site Widgets)            (Sponsored Feeds/PPC)


               Web 2.0 Metrics / Measurement Platform
Search Engine Optimization & Marketing
Search Engine Optimization & Marketing
• Approximately  Google 33,000 Searches Monthly For “Financial Advisor Jobs”
• Current SEO Efforts Driving ~1,800 Targeted Candidates Per Month
• Roughly 5% Conversion Rate Of Search To Visitor Ratio (Very Good)
Social & Professional Networks
Social Media Marketing
Social Network Marketing
Social Network Marketing
Career Site Enhancements
Career Site Enhancements
Building Your Talent Community




 Capture 
  Passive 
Candidates
Automates Job Marketing
  Your Career Site       Finds Matching 
                            Members        Cultivates Your Talent Community

                                            Bill Smith         Jane Hanson
                                            bill@gmail.com     jane@aol.com
                                            Business Analyst   Web Developer
                                            Chicago, IL        Minneapolis, MN
                              Emails 
                                Job 
 Job Title:                    Alert        Stan Jones         Leslie Neal
   Job Title:
 Business Analyst                           stan@hotmail.com   lneal@yahoo.com
      Job Title:
   Business Analyst                         Project Manager    QA Tester
      Business Analyst                      Boston, MA         San Diego, CA
 Location:
   Location:
 Chicago, IL
      Location:
   Chicago, IL
      Chicago, IL
 Keywords:                                  Jeff Berg          Jodi Carlson
   Keywords:               Drives Them      jeff@gmail.com     jcb@msn.com
 Project Manager
      Keywords:
   Project Manager            To Site       Sharepoint Admin   Graphic Design
 Sharepoint
      Project Manager                       Portland, OR       Austin, TX
   Sharepoint
      Sharepoint
Automates Job Marketing

                          •   Fully Automated
                          •   Candidate Controlled
                          •   Branded To Company
                          •   Full Bounce Handling
                          •   All Results Tracked
Social Media Marketing



                         Financial Advisor Careers @ Ameriprise
Job Aggregators (Sponsored Feeds)
• Budget $20 per job per month for sponsored / hard to fill jobs
• Drive direct to branded / measurable version of your jobs – versus ATS view
• Watch for job‐jacking, and competitor keyword targeting




                                                     Sponsored Area Of Sites




                                                    Direct Feeds To Career Site
Agenda:




          Web 2.0 Budget 
          Estimates & 
          Transition Planning
Beware Of Sacred Cows


                         Print Ads


                        Job Boards


                        Headhunters
Setting Up Pilot Programs

   • Identify Early Adopter Hiring Managers/Groups

   • Benchmark Pilots Against Traditional Programs

   • Avoid Anecdotal Data If Possible

   • Set Reasonable Expectations

   • Get Internal Champions To Share Excitement
Budget Suggestions
  Project/Pilot                       Suggested Budget         Possible Budget Areas

  Search Engine Optimization            $50K ‐ $100K           • Job Board/Resume Subscriptions
  (SEO)                                  (Annually)            • Headhunter/Agency Fees
                                                               • Career Site Makeover/Marketing
  SEM/Pay‐Per‐Click                      $5K ‐ $20K            •   Job Board Subscriptions
                                       (Per Campaign)          •   Offline Media Costs
                                                               •   Diversity Budgets
                                                               •   Job Fairs & Events
  Social Networks

  Facebook:                     ‐ Fan Pages: $10K ‐ $20K       •   Career Site / Employer Branding
                                ‐Ads: $5K ‐ $10K               •   Job Board / Resume Search
                                   (Per Campaign)              •   Headhunter/Agency Fees
                                ‐ Job Search Tools: $5K‐$10K   •   Business Unit Hiring Budgets
                                                               •   Campus Recruiting
  LinkedIn Groups:              Recruiter/Time                 • Job Board Subscriptions

  Twitter:                      $3K ‐ $5K                      • Campaigns / Business Unit $$

  Social Monitoring:            $5K ‐ $10K                     • PR / Marketing /Employer Brand
Budget Suggestions
 Project/Pilot                         Suggested Budget       Possible Budget Areas

 Job Aggregators                 • $10K ‐ $20K Per Site       • Job Board Fees
 (Sponsored Feeds)               • $20 Per Job Per Mo         • Job Distribution Fees
 Social Media                    • Video/Picture Production   • Job Boards & Resume Search
                                 • Skype Video Interviews     • Sourcing Subscriptions Tools
                                                              • Candidate Travel Fees
 Talent Community                • $10K‐$20K                  •   Job Board Fees / Resume Search
                                                              •   Employee Communications
                                                              •   Recruiter Headcount
                                                              •   Internal Mobility / Retention
                                                              •   Employee Referral Fees
                                                              •   CRM / Email Marketing
 Career Site Tools & Upgrades    • $10K ‐ $25K                • Career Web Site Marketing
 (Job Search & Social Sharing)                                • ATS Upgrade Costs
                                                              • Recruiter & Manager Training
 Measurement Platform & Tools    • Free to $10K               • Job Distribution Costs
                                                              • % Of Each Campaign
                                                              • ATS Reporting Costs
Agenda:




          Measuring 
          Effectiveness & 
          Results Achieved
Drive Efficiency And Cost Savings



      Web Analytics:                  ATS System:
• Shows Visitors:             • Completed Applicants
  ‐ Person Level              • Apply Sources
  ‐ By Referrer/Talent Type     ‐ Dynamically Set By Jobs2Web
• Keywords (By Referrer)        ‐ All Online Sources
• Campaigns (Person Level)
• Apply Starts 
  (CRM/Referring Sources)
• Geographical (By Type)
• Time/Date (By Type)
• Search/Social Footprint
SEO Pilot Results

• Started in 2007, for 6 months
• Search engine traffic went 
  from 2.2% to 11.3%
• Visitor to candidate 
  conversion doubled
• Career Site ROI tripled
• Time on site went from 
  average of 3 minutes to 8
• Site traffic and leads  
  increased by 300%
Drive Efficiency And Cost Savings
   Year 1:
 100% Spend
                           Year 2:
   Referrals 15%         80% Needed
                                                   Year 3:
 Headhunters 10%      Social Networks 5%
                                                 60% Needed
                       Direct Hires 20%
   Sourcing 10%                              Social Networks 10%
                         (SEO & SEM)
                                                Direct Hires 30%
                      Talent Community 10%      (Search Engines, 
                                                  Career Site)
                         Referrals 20%
                                             Talent Community 10%
 Job Boards & Print    Headhunters 5%
       65%                                        Referrals 30%
                         Sourcing 10%

                      Job Boards & Print     Headhunting/Sourcing 10%
                            30%              Job Boards & Print 10%
Closing Thoughts
• Connect with Jason           • Continue the Conversation
      @jjbuss                     – twitter
                                      • #hci
                                      • @jjbuss
      facebook.com/jasonbuss
                                  – TheTalentBuzz.com
      linkedin.com/in/jbuss

      bussjj@gmail.com

      TheTalentBuzz.com
Q&A

          Jason Buss
       Ameriprise Financial
 VP, Talent Acquisition & Diversity

Recruiting With Social Media

  • 1.
  • 2.
    Today’s Host ‐ @jjbuss Jason Buss #recruit Ameriprise Financial VP, Talent Acquisition & Diversity
  • 3.
    Agenda: ‐ Why Transform Your Recruiting Budget  ‐ Web 2.0 Projects & Results To Date ‐ Estimated Web 2.0 Budgets & Transformation ‐ Measuring Effectiveness & Results Achieved
  • 4.
    The Talent Shift Pre Web Web 1.0 Web 2.0 August 2009 August 2009 CareerBuilder.com Google.com 24 Million Visitors 226 Million “Job” Searches Source: comScore Media Metrix Source: Google Adwords
  • 5.
    Old Recruiting Model $ $ $ $ $ Benefits College Marketing Career  Culture About Us Paid Job Boards Niche Boards Site  Diversity Search Jobs Job Distributors Campaigns Print & Offline Events Req Management Job Search Sourcing Tools Micro Sites ATS  Reporting Applicants Email Marketing Resume Search Spending $$$ No Search Engine Traffic Not Capturing Passives With Each Job Or Brand / Future Interest No Web 2.0 Tools Not Driving  Not Recycling Or Or RSS/XML Feeds Employee / Viral Referrals Remarketing To  Candidates Minimal Reporting Minimal/Manual  Social Network Recruiting
  • 7.
    Why Web 2.0? 300,000,000 Million  “Job” Searches Per Month
  • 8.
  • 9.
  • 10.
    Why Web 2.0? 1.5 Million Ning  Communities
  • 11.
    Why Web 2.0? 4 Billion SMS Recruiters Everywhere Messages Sent Daily Hire Me Now!
  • 12.
    Why Web 2.0? 1 Billion Videos Viewed Per Day
  • 13.
  • 14.
    Why Web 2.0? Latest LinkedIn Facts • LinkedIn has over 48 million members in over 200  countries and territories around the world. • A new member joins LinkedIn approximately  every second, and about half of our members are  outside the U.S.  • Executives from all Fortune 500 companies are  LinkedIn members.
  • 15.
    Expanding Your Reach & Engagement Passive Candidates Active Post Apply 65% to 75% Of Market Candidates (Employees & Alumni) • No Capture Tools • Apply • Recruiter Manually Driven Web 1.0 • Recruiter Contact Web 2.0 • Email Subscribe/Job Alerts • CRM Capture • Job Alerts/RSS/Tweets • Join Talent Community • Repeat Visitors/Applicants • RSS Subscribe • Apply • Referral Email Agents • Follow On Twitter • Social Sharing With Friends • Join Linked In Group • Social Profile Applications • Become A Fan/Facebook • Group/Fan Involvement • Join Private Community 90% Of  50%  30%to 50% Increase Career Site Visitors Fall Off In Referral & Repeat Visitors
  • 16.
    Web 2.0 Projects / Areas To Consider Search Engine Marketing Building Talent Community (SEO & SEM) (Email Capture & Marketing) Social & Professional Networks Social Media (Facebook, Twitter, LinkedIn) (YouTube, Flicker, Skype, Blogs) Career Site  Job Aggregators (RSS Feeds, Site Widgets) (Sponsored Feeds/PPC) Web 2.0 Metrics / Measurement Platform
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
    Automates Job Marketing Your Career Site Finds Matching  Members Cultivates Your Talent Community Bill Smith Jane Hanson bill@gmail.com jane@aol.com Business Analyst Web Developer Chicago, IL Minneapolis, MN Emails  Job  Job Title: Alert Stan Jones Leslie Neal Job Title: Business Analyst stan@hotmail.com lneal@yahoo.com Job Title: Business Analyst Project Manager QA Tester Business Analyst Boston, MA San Diego, CA Location: Location: Chicago, IL Location: Chicago, IL Chicago, IL Keywords: Jeff Berg Jodi Carlson Keywords: Drives Them  jeff@gmail.com jcb@msn.com Project Manager Keywords: Project Manager To Site Sharepoint Admin Graphic Design Sharepoint Project Manager Portland, OR Austin, TX Sharepoint Sharepoint
  • 27.
    Automates Job Marketing • Fully Automated • Candidate Controlled • Branded To Company • Full Bounce Handling • All Results Tracked
  • 28.
    Social Media Marketing Financial Advisor Careers @ Ameriprise
  • 29.
    Job Aggregators (Sponsored Feeds) • Budget $20 per job per month for sponsored / hard to fill jobs • Drive direct to branded / measurable version of your jobs –versus ATS view • Watch for job‐jacking, and competitor keyword targeting Sponsored Area Of Sites Direct Feeds To Career Site
  • 30.
    Agenda: Web 2.0 Budget  Estimates &  Transition Planning
  • 31.
    Beware Of Sacred Cows Print Ads Job Boards Headhunters
  • 32.
    Setting Up Pilot Programs • Identify Early Adopter Hiring Managers/Groups • Benchmark Pilots Against Traditional Programs • Avoid Anecdotal Data If Possible • Set Reasonable Expectations • Get Internal Champions To Share Excitement
  • 33.
    Budget Suggestions Project/Pilot Suggested Budget Possible Budget Areas Search Engine Optimization  $50K ‐ $100K • Job Board/Resume Subscriptions (SEO) (Annually) • Headhunter/Agency Fees • Career Site Makeover/Marketing SEM/Pay‐Per‐Click $5K ‐ $20K • Job Board Subscriptions (Per Campaign) • Offline Media Costs • Diversity Budgets • Job Fairs & Events Social Networks Facebook: ‐ Fan Pages: $10K ‐ $20K • Career Site / Employer Branding ‐Ads: $5K ‐ $10K  • Job Board / Resume Search (Per Campaign) • Headhunter/Agency Fees ‐ Job Search Tools: $5K‐$10K • Business Unit Hiring Budgets • Campus Recruiting LinkedIn Groups: Recruiter/Time • Job Board Subscriptions Twitter:  $3K ‐ $5K • Campaigns / Business Unit $$ Social Monitoring:  $5K ‐ $10K • PR / Marketing /Employer Brand
  • 34.
    Budget Suggestions Project/Pilot Suggested Budget Possible Budget Areas Job Aggregators • $10K ‐ $20K Per Site • Job Board Fees (Sponsored Feeds) • $20 Per Job Per Mo • Job Distribution Fees Social Media • Video/Picture Production • Job Boards & Resume Search • Skype Video Interviews • Sourcing Subscriptions Tools • Candidate Travel Fees Talent Community • $10K‐$20K • Job Board Fees / Resume Search • Employee Communications • Recruiter Headcount • Internal Mobility / Retention • Employee Referral Fees • CRM / Email Marketing Career Site Tools & Upgrades • $10K ‐ $25K • Career Web Site Marketing (Job Search & Social Sharing) • ATS Upgrade Costs • Recruiter & Manager Training Measurement Platform & Tools • Free to $10K  • Job Distribution Costs • % Of Each Campaign • ATS Reporting Costs
  • 35.
    Agenda: Measuring  Effectiveness &  Results Achieved
  • 36.
    Drive Efficiency And Cost Savings Web Analytics: ATS System: • Shows Visitors: • Completed Applicants ‐ Person Level • Apply Sources ‐ By Referrer/Talent Type ‐ Dynamically Set By Jobs2Web • Keywords (By Referrer) ‐ All Online Sources • Campaigns (Person Level) • Apply Starts  (CRM/Referring Sources) • Geographical (By Type) • Time/Date (By Type) • Search/Social Footprint
  • 37.
    SEO Pilot Results • Started in 2007, for 6 months • Search engine traffic went  from 2.2% to 11.3% • Visitor to candidate  conversion doubled • Career Site ROI tripled • Time on site went from  average of 3 minutes to 8 • Site traffic and leads   increased by 300%
  • 38.
    Drive Efficiency And Cost Savings Year 1: 100% Spend Year 2: Referrals 15% 80% Needed Year 3: Headhunters 10% Social Networks 5% 60% Needed Direct Hires 20% Sourcing 10% Social Networks 10% (SEO & SEM) Direct Hires 30% Talent Community 10% (Search Engines,  Career Site) Referrals 20% Talent Community 10% Job Boards & Print Headhunters 5% 65% Referrals 30% Sourcing 10% Job Boards & Print Headhunting/Sourcing 10% 30% Job Boards & Print 10%
  • 39.
    Closing Thoughts • Connect with Jason • Continue the Conversation @jjbuss – twitter • #hci • @jjbuss facebook.com/jasonbuss – TheTalentBuzz.com linkedin.com/in/jbuss bussjj@gmail.com TheTalentBuzz.com
  • 40.
    Q&A Jason Buss Ameriprise Financial VP, Talent Acquisition & Diversity