1. Ravneet Kaur
16107 Rocky Harbor Rd., Lathrop, CA 95330 | 209-683-6485 | ravi.kaur@outlook.com
PROFESSIONAL SUMMARY
High-performing, strategic-thinking professional with the ability and experience of working
independently or with a team. A strong planner and problem solver who readily adapts to change and
exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising
quality.
Communication – Able to clearly and effectively convey ideas both verbally and through writing.
Leadership – Experienced in leading training sessions for new or inexperienced co-workers.
Teamwork – Professional experience working within a team to reach organizational goals.
EDUCATION
 Master of Science in Healthcare Administration | Grand Canyon University | Phoenix, AZ |
Anticipated Completion, October 2016
 Bachelor of Science in Healthcare Administration | GPA: 3.63
Grand Canyon University | Phoenix, AZ
EMPLOYMENT HISTORY
 Data Entry and Quality Control Specialist | Iron Mountain | Livermore, CA | October
2015 – Current
 Prepare, compile, and sort documents for data entry
 Enter data from source documents into prescribed computer database
 Check completed work for accuracy
 Comply with data integrity and security policies
 Gather and review data prepared by data entry coordinators
 Assist shift coordinator with onboarding and training of new employees
 Dental Receptionist | Cheema Dental Corporation, Stockton, CA | February 2015 – July 2015
 Greet patient
 Register new patients according to established office protocols
 Verify and update patient information
 Inform patients of dental office procedures and policy
 Enter all relevant patient information into data system
 Maintain and manage patient records in compliance with privacy and security regulations
 Answer and manage incoming calls
 Schedule patient appointments
 Confirm upcoming appointments and recalls according to office protocol
 Arrange patient charts and check insurances for next day appointments
 Fill in cancellations and no-shows
 Dispatch lab work appropriately
 Collect and receipt payments from patients at time of treatment
 Arrange payment schedule with patients
 Prepare and mail billing statements
 Maintain a professional reception area
 Safeguard patient privacy and confidentiality
 Curriculum Design and Development Support Specialist | Grand Canyon University, Phoenix,
AZ | March 2012 | December 2014
 Provide full administrative support to 75 Curriculum Developers
 Upload course curriculum from Microsoft Office applications into the LoudCloud system

2.  Assist Instructional Designers with the construction and building of course curriculum
 Assist Curriculum Developers with various research projects and/or special projects
 Perform transcription of course related videos
 Process course syllabi requests placed by students or Student Service Advisors
 Oversaw purchasing of textbooks and course study material for professors
 Monitor meetings and create meeting reports
 Train multiple student workers within the department
 Evaluate assignments of co-workers for flaws or errors
 Prepare new employee files
 Perform other duties as assigned
TECHNICAL SKILLS
 Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote)
 Dentrix
 CRM application xRM
 SharePoint
 Kronos
PROFESSIONAL ACHIVEMENTS
 Student Worker of the month, September 2014
VOLUNTEER WORK
 Serve the City, 2012-2013