1. MICHAEL D. ZRNCIC
20 SOUTHPOINT DRIVE
MECHANICSBURG, PA 17055
QUALIFICATIONS:
 Word, Excel, Access and Outlook Proficient
 SQL & Microsoft SQL Server Course Experience
 Visual Basic for Applications Experience
 SAS e-Course Experience (Program & Statistics)
 5+ years Supervisory Experience
 10+ years Communication Experience
EDUCATION AND TRAINING:
Bachelor of Science--Mathematics Education, Millersville University of PA
Overall GPA: 3.65 Major GPA: 3.60
Graduate Studies, Millersville University of PA
Overall GPA: 4.00 Credits: 19.0
Society Of Actuaries Preliminary Exams Completed
Exam P—2014 Exam FM—2014 Exam MFE—2014
WORK EXPERIENCE:
PA Department of Health—Clerk Typist 2
 Provided technical and clerical support for a State Health Center and a staff of nine nurses
 Organized medical records, scheduled clinical appointments, and determined client eligibility
 Generated reports involving animal bite incidents and reports tracking how state programs were utilized
 Analyzed clientele demographics and determined productiveness of various programs
 Maintained confidentiality of medical records
 Updated and maintained statewide databases involving immunizations and medical outbreaks
Clarion Hotel—Guest Services Manager
 Supervised a team of six front desk associates
 Designed training tools, developed job procedures, and created weekly schedules
 Analyzed daily reports and managed databases of guests, rooms, arrivals, and departures
 Communicated constantly with multiple departments to ensure quality customer service
 Interviewed potential staff, maintained employee files, and evaluated current front desk staff
 Used software to interpret information and select problem solving strategies
 Worked with accounting regarding accounts receivable, accounts payable and profit margins projects
West Shore School District—Mathematics Teacher
 Taught AP Calculus (AB/BC), Honors Algebra II, Discrete Mathematics, etc.
 Communicated complex mathematical ideas to an uneducated audience in both verbal and written forms
 Maintained and analyzed accurate student assessment spreadsheets
 Reviewed and interpreted statistics related to individual and class performance from multiple perspectives
 Gained supervisory experience and worked in a professional team when developing interdisciplinary units
 Involved with Middle States Accreditation Committee and College Board Accreditation Committee
 Assisted with Curriculum Rewrite Committee and Textbook Selection Committee
 Designed “Discrete Mathematics” Elective Course
 Integrated “Classrooms for the Future” Technology Initiative into daily lessons
(717) 317-8282(C)
MDZRNCIC@GMAIL.COM

2. Z’s Karate Studio—Business Owner and Senior Instructor
 Maintained databases of clientele, inventory, and payment schedules
 Maintained an active website
 Developed and updated a five-year curriculum
 Developed marketing strategies and operated the affiliated pro shop
 Enrolled new clients, kept professional communication with current and potential members
 Maintained standards within all programs
 Taught and supervised instruction of both large group and individual sessions
 Motivated and led a team of six instructors
 Assessed student abilities and determined a schedule for advancement
 Organized annual events
 Coached the affiliated competition team for local regional, and national events
 Networked with other professionals by promoting and judging at their local, regional, and national events
PCI—Data Entry Management
 Managed and trained a team of three in the software skills needed to complete shipping manifests,
bills of lading, and inventory tracking in a warehouse environment
 Used Microsoft Excel and Microsoft Access on a daily basis
 Created and developed macros using Visual Basic for Applications to increase efficiency
 Communicated with both the business office and the warehouse floor staff
HONORS AND ACCOMPLISHMENTS:
 Magna Cum Laude Graduate
 National Collegiate Math Award Winner (nominated by Millersville Faculty)
 Dean’s List (Spring 1995, Spring 1996, Fall 1996, Spring 1997, Spring 1998)
 Mathematics Chairman’s List (Spring 1996, Fall 1996, Spring 1997)
 World Karate Union Hall of Fame—Competitor of the Year, Instructor of the Year
 AFKA Hall of Fame—Coach of the Year