MAGUS customer dialog pvt ltd project

1. MAGUS CUSTOMER DIALOG Pvt, Ltd.
JOB SATISFACTION
1. PersonalDetails
a) Name:
b) Gender: a) Male b) Female
c) Age: a) 20-30 years b) 31-40 years c) 41-50 years d) Above51 years
d) Marital status: a) Single b) Married
e) Qualification: a) SSLC b) HSC c) UG d) PG
2. What is your opinion about the working environment?
a) Stressful b) Friendly c) Relaxed
3. What is the level of satisfaction regarding the work environment?
a) Highly satisfied b) Satisfied c) Dissatisfied
4. How long you have been working with the company?
a) Less than 1year b) 1-3 years c) More than 3 years
5. How frequently are the incentives given?
a) Quarterly b) Half-yearly c) Annually
6. How does the management motivating the employees?
a) Monetary b) Non-monetary c) Both
7. How does the management come to know about the employees?
a) Complaint boxes b) Opinion surveys c) Exit interview
8. What are the welfareschemes provided by the company?
a) Medical insurance b) Providentfund c) ESI Facilities
9. What are the key element of measuring performance?
a) Productivity b) Situational Performance c) Behaviour
10. What are the types of training does the management has given to the employers?
a) On the job training b) Off the job training c) Both

2. 11. Are you satisfied with the training which is given in the company?
a) Satisfied b) Moderate c) Dissatisfied
12. Are you satisfied with the firstaid facilities provided by the company?
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
13. Are you satisfied with the refreshmentfacilities allotted by the company?
a) Strongly agree b) Agree c) Neutral d) Disagree e) strongly disagree
14. Are you satisfied with the relationship between the co-workersin the company?
a) Satisfied b) Moderate c) Dissatisfied
15.What do you feel about the personalrelationship between superior and subordinate
in your organization?
a)Satisfied b) Moderate c) Dissatisfied
16.The parking facilities provided for your vehicles are satisfactory?
a)Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree
17.The salaries that you receive are, as good as whatother organization employees
receive?
a)Strongly agree b) Agree c) Neutral d) Disagree e) Strongly agree
18.Is theHRA allowances provided by the company makes you satisfy?
a) Yes b) No
19.How dedicated are you in your work?
a)Completely b)Not completely c)Sometime
20.Is employees areallowed to participate in management decision making at your
work place?
a)Sometime b) Every time c) Rarely d) not at all
21.Does thecompany take careof the employees working in night shift?
a) Yes b) No