1. Objective A position where experience, education, and communication skills will befully utilized in
a growth-orientated environment
Skills A stealth leader and synergist,proactive,results orientated with longexperience and
Expertise on leadership.Strong and strategic problem-solvingsolutions.Tactical
Planning,organization,and general management qualifications.Keen understandingo
of business priorities,genuineteam player,versatile,innovativeand loyal
management professional
Education Centro deEstudiosUniversitarios
Monterrey, Nuevo Leon. Mexico
Veterinary Medicine Degree
Experience Field Tech
Environmental Evolution Energy ServicesLLC
11/2014 to 04/2015
Rig up/down restrains fromhigh pressure iron frac lines atlocation.Explain and
reinforcesafety culture to new hires,talk to servicesupervisor and company man to
scheduleoperation services.At location on timely matter promptly rigdown lines to
switch trucks,solveany questions or concerns from customer on site.
OperationsManager
Rockwater Energy Solutions
6/2011 to 10/2014
Plan,directand coordinatethe water transfer operations for Rockwater
south Texas division.
Coordinateand monitor financial statements to improveprofitability,
control operational budgets,control inventory and acquisitions.Plan
strategies for the well being of the company.
Improve processes and policies to achievebetter rigup/down time,
monitor that employees followsafety regulations and procedures.Plan
the use of human resources and equipment also evaluated
performance and production.
Monitor and coordinatework on several jobs atthe same time, ensure
RamonNavarro
7600 Blanco Rd #3607
San Antonio , Texas; 78216
(210)430-0313
Ramontoros03@yahoo.com
2. quality of services,manage quality and quantity of employees provide
technical supportwhen necessary,implemented disciplinary actions
when required.
Manage customer support, assisted plan and supportto sales and
marketing teams from company.
Liaison with top management, develop strategic plans for operational
activity.
Supervisor
Ultimate Oil Field Services
1/2011 to 6/2011
Develop and executed layoutand installation of water transfer lines
(aluminum,yellowmite, and lay flathose),and fixtures based on job
terms.
Provided outstandingcustomer service,accurately read,understood
and carried out written and verbal instructions
Attended weekly safety meetings to ensure operations safety,followed
company procedures to maintain work environment in a neat and
orderly condition,maintained compliancewith company standards to
perform all maintenanceactivities.
OperationsSupervisor/RemodelingTech
PrideHome Improvement
12/2008 to 1/2011
Responsiblefor quality control and inspections of finished productwith ATP (Acoustical
Treatment Program). Resolved window installation issues.Programmed work scopeand
scheduleof job progress to accommodate program to homeowners needs. Finished
several projects ahead of time by managinglabors aptitudes where they can be more
productive. Realized several remodel projects and home additions. Painting and
carpentry jobs and repairs Build fences, patios and carports, bath and kitchen
remodeling, door and windows installation, general construction.
Customer ServiceTech Supervisor/ Trainer
ACS
5/2007 to 10/2008
Training Supervisor: able to achieve successful transition for new hires from
class to production floor with excellent customer care skills, and deliver
agents with above average skill to production. Responsible, for the
supervision of the trainer’s performance. Supervisor: been able to improve the
quality of team by 30%. Tech 1training. Develop and implemented procedures
3. to improve confidence on new hires to provide world class service to
customers. Develop a triage class to improve the quality scores of the most
help needed agents. Focus on client service. Convinced customers to be loyal
to company though unparalleled customer service
GeneralConstruction Manager
J. E. MontesConstruction
8/2000 to 4/2007
Analyzed requirements of plans and specifications to find solutions to
impediments to project goals. Work closely with president of company to
achieve construction phases on time and under budget. Created a customer
service program to get 100% quality assurance on repairs requested by clients
Improve communication between upper level management and general
personnel. Achieved an 80% production increase in first two years as
Construction Manager, demonstrated ability to successfully manage and lead
over 75 workers and subcontractors. Implemented customer service programs,
resulting in increased work orders for the company, nurture client
relationships, while uncovering opportunities for additional client support.
Build strong relations with city and engineer inspectors.