1. Ram Prakash
502/43-C Mukarim Nagar, Daliganj , Lucknow-226020
Contact No.:+91-9116046490 +91-9984124777 E-Mail: contact.ram10@gmail.com
Career Objective
(To work with an Organization where I can enhance my knowledge and skills so as to be an
asset for an organization which leads towards my personal and professional growth)
Overview
Work Experience
 Working with ICICI Bank as Deputy Manager, Aug-2015 to present
Key responsibilities
 Handling renewal, review of kcc product.
 Coordinate with sales team and branch team to finish work and work effectively
as a team.
 Analysing monthly debtor reports.
 Contributing towards policy making .
 Providing clients with guidance in resolving their outstanding debt.
 Monitoring the amount paid off by debtors and making sure it’s to an agreed
level.
 Maintaining concise notes for each call to a customer.
 Terminating customer accounts.
 Negotiating and escalating skills.
 Provide waiver memo.
 Supporting any legal action taken to recover debts.
 Organize camp for settlement.
 Worked as “IT Trainer” with R.N Memorial Institute and Commercial Education,
Raibareli from July 2012 to July 2014.
 Developed training materials and presentations.
 Working with ICICI Bank as Deputy Manager
 Member of Indian Institute of Banking & Finance
 Advance Diploma in Banking Technology from PNBIIT, Lucknow
 Worked as “IT Trainer” with R.N Memorial Institute and Commercial Education
 B.Tech in CSE from Rajarshi Rananjay Sinh Institute of Management & Technology
 Finacle and SQL/PLSQL
 Leadership , Public Speaking

2.  Delivered effective and memorable IT training programs.
Career Related Skills
 Finacle
 Ominidocs
 Banking Concepts
 Oracle Forms & Reports
 SQL/PLSQL
 Redhat Linux
Academic Projects Executed
Title : “Joining & Feedback Management System”
Organisation : Punjab National Bank Institute of Information Technology
Duration : (June’ 15 – July’ 15)
Overview : This Software is basically for making the task of joining and feedback easier.
We make this software user friendly for user as well as for Administrator level.
Title : “Online Examination System”
Organisation : Rajarshi Rananjay Sinh Institute of Management & Technology
Duration : (March’ 12 – June’ 12)
Overview : The main objective of my project is to provide facility to conduct online
examination.
Academia
2012 B.Tech from Rajarshi Rananjay Sinh Institute of Management & Technology with 61.66%
2008 12th from Triveni Kashi Inter College with 66.20%
2006 10th from Triveni Kashi Inter College with 73.33%
IT’S Forte
Operating Systems : Window 7/8 , Redhat Linux
Packages : MS Word, MS Excel, MS PowerPoint
Languages : SQL/PLSQL

3. Professional Course
 Advance Diploma in Banking Technology from Punjab National Bank Institute of
Information Technology, Lucknow
 Banking Concept
 Hands on Exercise of Finacle
 CBS Architecture
 Oracle SQL/PLSQL
 Oracle Forms & Reports
 Red Hat Linux
 Information Security
Personal Dossier
Father’s Name : Daya Ram
Date of Birth : 10 July 1992
Hobbies : Working with Computers
Permanent Address : Mirzapur , Post-Khiron- Raibareli, 229205
Language Proficiency : Hindi, English
Declaration
If the opportunity afforded to serve, I will accomplish the task with all adeptness and
devotion to entire satisfaction of my superiors.
(RAM PRAKASH)