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Jubilee: Dibella celebrating its 30th birthday
Client loyalty: Interview with Jan Lamme
A promising future: Training at Dibella
wash!Dibella's magazine | Issue 2/2016
Foreword
Ralf Hellmann
Managing Director of Dibella
Dear reader,
Dibella’s roots go back thirty years. A lot can happen and even more things change over such a
period of time. And our company is no exception! After specialising in flat linen for the health care
sector in our early years, we gradually widened our range to include hotel linen. The expansion
of the collection was accompanied by a shift in our target group. Whereas we previously sold our
articles to wholesalers, today, we exclusively supply textile service companies.
Mirroring our own development as a company, the textile industry as a whole has also been evolving.
In Dibella’s early days, bed linen and towels were still mostly manufactured in Europe. However,
production soon shifted to Asia.
At Dibella, we have now even gone one step further: for more than five years now, we have been
pursuing a commitment to sustainable textiles manufactured under ethical conditions in accordance
with the Fairtrade and GOTS standards. The award of this year’s “Made in Green” certification is
further proof that we are systematically following this course.
Yet, certificates alone are frequently not enough to show the complexity of a sustainable value chain
from textile service to the hotel and, beyond that, to the hotel guest. It is with this in mind that we
have thought up something quite special for our customers: a poster and a folding card. The poster
has been designed for use by sales department of textile services. It shows in a simple and readily
understandable manner the steps along a responsible supply chain, outlining the advantages it has
to offer. By contrast, the folding card is targeted at hotel guests, informing them of the particular
benefits of sustainable hotel linen. It is available for our “Breeze” customers as a special service
for their guests. We have enclosed both the folder and the card in this edition of wash! so you can
see for yourself what they look like.
As we celebrate our thirtieth anniversary, we particularly also want to pay tribute to the people who
form its backbone. This time, we would like to introduce our “youngsters” to you. These are our
present and former trainees as well as three new employees. Thanks to them, our team has now
grown to 33 in number.
An anniversary not only provides an opportunity to look back on what we have achieved in the past
but also allows us to venture a glance into the future. With our early forays into fair and sustainable
linen five years ago, we embarked on a journey which will be leading us into the future. We are con-
vinced that we have taken the right direction and invite you to continue accompanying us on this
journey.
Sincerely,
Foreword
2 wash! 2/2016
Contents
wash! 2/2016 3
Contents
Dibella News
4 New reinforcement: further additions to the Dibella team
Dibella employees with new additions to their families
5 Dibella at Heimtextil in Frankfurt
Sustainably produced hotel linen
6 Value chain
New information folder
8 Trends & innovations
Facts at a glance from a poster setting out good arguments
in favour of sustainable hotel linen.
9 Standards
Dibella awarded “Made in Green” certification
10 Dibella inside
A good reason for celebration: Dibella’s 30th anniversary
11 Training with a future at Dibella
12 Out and about
Interview with Jan Lamme, Lamme Textile Management
14 Wait a moment
30 years ago ...
15 In conclusion
Competition: Win a Tim Tanne Christmas tree!
Preview of the next issue
10
Dibella’s 30th anniversary.
A small informative folding card describes the
main steps in the sustainable value chain for linen.
Lamme Textile Management is one of
Dibella’s most loyal customers.
12
6
Statutory details
wash! is Dibella’s magazine covering
a wide range of different matters of
interest to textile service companies
relating to flat linen for contract
business.
Responsible for the content
Dibella GmbH
Hamalandstr. 111
D-46399 Bocholt, Germany
Editorial team
Michaela Gnass, Jennifer Nietsch,
Sophia Langfeld, Ralf Hellmann,
Sabine Anton-Katzenbach (Textil-
beratung Hamburg)
Layout, setting
Sabine Faust (FaustDesign, Hattingen)
Production
Printed by Druckerei Busch,
Bocholt, on FSC®
-certified
recycled paper (circle silk
premium white)
Copyright
All contents are protected by copyright.
All rights reserved. Reproduction of any
kind or inclusion in databases only with
the publisher's written approval.
Contact
redaktion@dibella.de
Subscription price
10 € per issue
Picture credits:
Title: Dibella, Timmary/shutterstock.com (loop), p. 2: Dibella,
p. 4: Dibella (top), Valeriy Lebedev/shutterstock.com, p. 5:
Sabine Anton-Katzenbach (top), Textile Exchange, p. 6: Plu-
sONE/shutterstock.com, p. 7: Dibella, p. 8: Dibella, p. 9: OEKO-
TEX®
Service GmbH, p. 10/11: Dibella, p. 12/13: Lamme Textile
Management, arigato/shutterstock.com (background) p. 14:
Fotokon/shutterstock.com (above), Robert Red2000/shutter-
stock.com (middle), Andrew Buckin/shutterstock.com,
p. 15: Dibella (top), Weihnachtsbaumlieferung Lanne GmbH
4 wash! 2/2016
Dibella news
On 1 July, Carina Rusch and Chris
Buckermann joined our company’s
logistic and confection department.
As well as this, our logistics depart-
ment received additional support on
1 September, when Thomas Schlüt-
ter commenced his duties. As a re-
sult, Dibella now has a total of five
people dedicated to overseeing all
aspects of the supply chain. Moreo-
ver, Moritz von den Benken com-
menced his traineeship as a whole-
sale and foreign trade assistant
with us. This means that we now
have a total of 33 people committed
to ensuring our customers’ satis-
faction.
Each individual Dibella employee
is dedicated to their work and to
serving our customers. We attach
particular importance to this com-
mitment, which is why we support
our employees in many different
ways especially when the time
comes for them to establish fami-
lies. It goes without saying that
when our employees return from
parental leave they are fully re-in-
tegrated in the company. At the
same time, we sit down with the
young parent to come up with a
working-time model which best
suits their specific needs and which
can be adjusted flexibly if neces-
sary. And as the region in which we
are based is such a nice place for
young families, there is no risk of
any shortage of offspring at Dibella!
Aurelie, the first daughter of Simon
Bartholomes, who is responsible
for field export sales, was born at
the end of July. Sandra Hoffmann
had her first daughter Paula in
April. And Judith Heitkönig has now
returned from parental leave and
is helping out in internal sales
Benelux.
Teaming up the team
Further additions to the Dibella team
Family growth is welcome
Our strength is our enthusiastic team.
New family members are welcome at Dibella.
Carina Rusch Chris Buckermann Thomas Schlütter Moritz von den Benken
Held in Frankfurt, “Heimtextil” has
been a fixed event for the company
for many years. As in previous
years, Dibella presented itself to an
international trade audience in the
high-ceiling Hall 8, where contract
linen for hotels is on display. At the
core of the stand with a floor area of
more than 100 square metres is the
wide range of linen for the hospita-
lity and health care industries. This
range meets with strong interest on
the part of textile service compa-
nies. For many years, we have in-
creasingly also been attracting cus-
tomers from other countries. In
particular, interested parties from
Scandinavia and Eastern Europe
visit our stand to find out all the la-
test news about Dibella. In this way,
The range of linen made from fair
trade cotton certified in accordance
with the internationally acknowled-
ged Global Organic Textile Standard
(GOTS) has been steadily widened
since the early days in 2011. This
strong commitment has now been
confirmed in the latest issue of “Or-
ganic Cotton Market Report” Accor-
ding to the Organic Fair Trade Top
10 compiled for the first time by the
non-profit organisation “Textile Ex-
change”, Dibella is the global num-
ber 5 in the use of Fairtrade organic
cotton. In fact, it ranks even more
highly in B2B contract business. In
an earlier survey conducted by the
same organisation, Dibella achieved
the global number one position in
this segment in terms of percentage
growth.
At the forefront
wash! 2/2016 5
With its strong international
profile, “Heimtextil” in
Frankfurt is an important
fair for Dibella.
Dibella news
For Dibella each year starts with a major fair
Headed East from Frankfurt
Dibella is at the global forefront when
it comes to the use of fair-trade organic
cotton.
For years now, Dibella has been pioneering the sus-
tainable production of flat linen for contract busi-
ness in the hospitality and health care industries.
we have been able to open up the
doors to new markets through our
participation in “Heimtextil”. Dibella
wants to add a further chapter to
this success story on 10 - 13 Janu-
ary 2017. We look forward to wel-
coming guests from all around the
world at Stand D 83 in Hall 8.
Value chain
Useful information on
a convenient folding card
Sustainable tourism has reached
the mainstream according to a re-
search project entitled “Demand for
sustainable tourism within the
scope of an analysis of travel” con-
ducted in 2014. The Kiel-based re-
search institution “Holidays and
Travel” found out that just under
one third of all Germans aged over
14 years attach importance to eco-
logically friendly vacation travel.
However, all too frequently they are
thwarted by practical problems.
Thus, many of those surveyed said
that the amount of information avai-
lable was insufficient for them to
book sustainable holiday travel. This
finding got Dibella thinking. It rea-
lised that sustainability-conscious
guests probably also knew little if
anything about the ecological and
ethical supply chain for the linen
used in hotels.
AT A GLANCE: SUSTAINABILITY
ALONG THE VALUE CHAIN
They are unaware of the fact that
they are sleeping in bed linen made
from fair-trade organic cotton. Nor
do guests realise that they use
Dibella has come up with a small informative
card for guests to solve a major problem.
wash! 2/2016 7
additionally include the hotel’s logo
on the card. This special service is
available to all customers using the
“Breeze” range as a sustainable al-
towels made from organic cotton
after showering or that the tables
on which they dine are covered with
sustainable table cloths. Dibella
wanted to fill this gap and decided
to develop some very special mar-
keting materials for its textile ser-
vice customers. A folding card des-
cribes in brief and succinct words
the advantages of ethically and eco-
logically produced hotel linen, si-
multaneously illustrating the main
steps along the supply chain. The
front of this rectangular folding
card shows a pillow and can be pla-
ced in the hotel room in such a way
that it can be readily seen. What
makes this idea even more special
is the fact that the cards can be cus-
tomised. On request, Dibella will
Value chain
ternative in linen for responsible ho-
tel operators.
PASSING THE WORD
ON IS NOT ENOUGH
“The idea of developing a card arose
because our linen reaches the hotel
guest via several steps,” explains
Ralf Hellmann. Dibella distributes
its linen for hotels exclusively via
textile service companies. These in
turn supply hotels with the profes-
sionally laundered organic linen,
which is then ultimately placed in
the individual rooms by the hotel
housekeeping staff.
“Word of mouth is not very effective
on such a long route: key information
on ethical and ecological production
criteria increasingly becomes lost
the more people become involved
along the supply chain. At worst, the
guest as the final link in the chain
receives only a small fraction of the
message. With this card which the
guests find in their hotel room they
learn everything they need to know
first-hand. All the hotel has to do is
make sure that the cards are placed
in the rooms, while Dibella does all
the rest together with its textile ser-
vice customers.
A small informative folding card describes the
main steps along the sustainable value chain for linen.
8 wash! 2/2016
Trends & innovations
logical and ethical conditions along
the entire supply chain. Dibella has
now produced a poster illustrating
all the steps involved in the pro-
duction of its sustainable linen. It
shows the route which fair-traded
organic hotel bed linen takes from
the cotton farm to the hotel guest.
Each individual step along the way
is described and information provi-
ded on the advantages of sustaina-
ble textiles. “We want to support our
textile service customers with this
information and explain the com-
plex supply chain in such a way that
it can be readily understood by any-
one”, states Ralf Hellmann. “Our
poster plays an important role in
this educational work.” It offers field
staff at textile service companies
arguments that they can put to good
use and also encourages an appre-
ciation of this “good cause” within
the company. However, as the adop-
tion of sustainable hotel linen is a
protracted process, Dibella has de-
liberately decided to use the poster
format. It can be mounted anywhere
to ensure that the information re-
mains in a prominent position.
Knowledge
that sticks
A poster designed by Dibella sets out the many
good arguments in favour of sustainable hotel linen.
Linen made from cotton must com-
plete a long journey before it rea-
ches the final user. On this route, it
passes through countless hands,
who turn the seed into a towel, a
table cloth or bed linen. All these
processes are based in countries in
which the “white gold” flourishes.
Because the production of con-
ventional textiles has become so
complex, Dibella has launched a
Fairtrade- and GOTS-certified sus-
tainable alternative. Each individual
production step is subject to strict
requirements determining the eco-
For the first time, Dibella has illustra-
ted the production chain for fair-traded
organic cotton in an easy-to-under-
stand manner.
Dibella has been committed to sus-
tainable contract linen for hotels
since 2011. The initial light “Breeze”
has since turned into a strong wind,
blowing more and more inquiries
from different sources into the
company’s offices. These also in-
clude queries from numerous pub-
lic institutions committed to fair
procurement. These municipals
agencies are currently helped by
Dibella in the form of a broad-based
survey. “We wanted to make the in-
formation on our sustainable tex-
tiles available to all people involved
in the procurement process,” ex-
plains managing director Ralf Hell-
mann. This prompted a decision by
the company to have its production
and working conditions certified by
an acknowledged body.
GOVERNMENT AGENCIES
ARE TAKING THE INITIATIVE
This certifier is the independent
body “Made in Green by Oeko-Tex”.
The label is awarded for articles
made by producers whose products
and processes have been deter-
mined to be sustainable and have
received STeP certification from
Oeko-Tex. In addition, the award
has a very good reputation. “Looking
forward, the label will play an im-
portant role in public-sector pro-
curement,” explains Ralf Hellmann.
“It is included in the ‘German fe-
deral government’s guidelines for
Dibella showing
its commitment
wash! 2/2016 9
Standards
The “Made in Green” label
calls for proof with respect
to the components produced
as well as the production
sites. The final textile pro-
ducts must already be cer-
tified under Oeko-Tex Stan-
dard 100. In addition, pro-
duction must be certified in
accordance with “Sustai-
nable Textile Production
(STeP) by Oeko-Tex”. This
standard calls for the use
of environment-friendly
technologies, resource ef-
ficiency and ethical wor-
king conditions.
“Made in Green”
guidelines
The “Made in Green” certi-
ficate is direct proof that
Dibella produces sustainable
linen.
In August 2016, Dibella made a further addition to its numerous
awards with the receipt of “Made in Green” certification.
sustainable textile procurement’ as
proof of responsible textiles along-
side GOTS and Fairtrade certifica-
tion. Consequently, it's only logical
for us as a pioneer in this area to
obtain this additional label.” Dibella
was awarded “Made in Green” cer-
tification for a number of articles in
August 2016. This proved to be very
fortuitous timing as this label is
being demanded in more and more
inquiries. The current interest in
“Made in Green” could become
much stronger sometime in the fu-
ture and Dibella has already taken
steps to respond to this.
This year, Dibella is able to look
back on three decades of successful
business. Ever since its earliest
days back in 1986, the company has
repeatedly re-invented itself. In the
intervening years it has become a
specialist in flat linen, whose ran-
ges are sold to textile service com-
panies across Europe. “This busi-
ness success has always been de-
pendent on a committed team of
skilled employees and loyal custo-
mers,” explains Ralf Hellmann.
“Our thirtieth anniversary was an
ideal opportunity for us to thank
everyone for their contributions
to our success.” For this reason,
Dibella organised a special cele-
bration during Texcare in Frank-
furt/Main, going to great lengths
to make everything just right:
The “Druckwasserwerk”, a former
pressure water plant, provided a
perfect backdrop, backed with su-
perb catering and fine weather. All
this made for a long and unforget-
table evening and a relaxed atmo-
sphere.
A good reason
for celebration
Dibella celebrated its 30th anniversary
with a very successful evening.
Dibella inside
The disused pres-
sure water plant in
the fancy Sachsen-
hausen part of
Frankfurt was a
great venue for a
long anniversary
celebration.
10 wash! 2/2016
The anniversary celebrations also provided
the Dibella team with good reason to raise a
glass to toast thirty years of business success.
RRalf Hellalf Hellmmann mann maakkiingng aa sspeech,peech,
aaccccoommpanipanieed by pd by partart oof tf thhe De Diibbeelllla team
wash! 2/2016 11
Dibella inside
Bocholt, Dibella’s home town is a
pleasant place located directly on
the Dutch border with 71,000 inha-
bitants. As in many other parts of
Germany, school-leavers tend to be
lured away by the large cities. De-
spite this, Dibella is able to interest
young people in a traineeship with
the company. It currently has two
commercial trainees for a career in
wholesale and foreign trade. Moritz
von den Benken is the youngest,
having joined Dibella in August
2016. Sarah Maibom is already in
the second year of her apprentice-
ship.
AN ATTRACTIVE BLEND
Although the trainees have many
options open to them at the end of
their courses, they decide to stay on
at Dibella. Jessica Sack, for exam-
ple, opted for a position in the inter-
nal sales force. As well as this, she
enrolled in a dual studies course to
become a qualified business expert.
Phillip Klein-Vorholt completed his
traineeship in May 2016, having also
decided to embark on the very same
dual studies course. Louisa Schweers
was given a position in the accoun-
ting department, where she decided
to undergo further training to be-
come a balance-sheet and financial
accountant. Since then, she has also
become Dibella’s quality, CSR and
environmental affairs manager.
If you ask former and current trai-
nees and apprentices what they
consider to be the advantages that
Dibella offers as an employer, you
will always hear the same thing:
• “Dibella offers me varied training
and the option of a permanent po-
sition as soon as I have completed
my course.”
• “During the training period, I was
integrated in the work processes
in all departments and was assig-
ned independent responsibilities.”
• “After you complete your training,
Dibella encourages you to further
improve your skills.”
• “I feel comfortable at Dibella. The
atmosphere is pleasant and my
colleagues are friendly and hel-
pful. We all maintain cordial, open
and close working relations.”
And although Dibella looks back on
a history spanning three decades,
making it older than its trainees,
this is never a problem. Everyone
agrees that Dibella is a young com-
pany in this respect as well.
TAKING THE FUTURE
INTO HIS OWN HANDS
Simon Bartholomes is also a for-
mer trainee, who has been commit-
ted to Dibella from the very begin-
ning. A wholesale and foreign trade
expert, he has maintained a close
relationship with Dibella since 2005.
And now he has taken this interest
in the company to a whole new level
by acquiring a share in Dibella. This
step is directly related to the com-
pany’s sustainability strategy. Bar-
tholomes has played an influential
role from the outset and is firmly
convinced of the
merits of this
course. Accordin-
gly, he considers
his decision to
acquire a stake in
the company to
be an investment
in the future.
Training with a
future at Dibella
There is no shortage of young potentials at Dibella. It’s no secret that Dibella
offers great training, working conditions and chances for career development.
From left: Jessica Sack, Philipp Klein-Vorholt, Sarah Maibom, Moritz von den Benken,
Louisa Schweers
Simon Bartholomes
Out and about
wash!: Have you really been wor-
king with Dibella for almost thirty
years?
Jan Lamme: “Yes. We had our first
contact in 1988, which continued for
one-and-a-half decades until we
closed our Aalten business. After a
short break, we resumed our busi-
ness activities and today Dibella is
our main supplier of hotel linen.“
wash!: In the 1990s, you primarily
offered your textile services in the
health care industry. Do you still
work in this area?
Jan Lamme: “No, we stopped wor-
king in the health care industry in
2004, deciding instead to focus on
the hospitality sector. Our laundry
in Nederhorst den Berg supplies
the region from Amsterdam to Arn-
heim and from Rotterdam to Ut-
recht with our textile service. In ad-
dition, we offer large airlines a
comprehensive textile service and
logistics system for their long-haul
flights.”
wash!: What type of textiles does
the Dutch hospitality sector re-
quire?
Jan Lamme: “We particularly offer
towels, bed sheets and bed linen,
table cloths and service on a full-
service basis. The quality is based
on our customers’ requirements.
For example, we offer budget-price
hotels bed linen with a 50/50 mix of
cotton and polyester. We supply bed
linen with a high proportion of cot-
ton or 100-percent organic, Fair-
trade-certified cotton. In the case of
towels and serviettes, we have now
adopted almost solely sustainable
Interview with
Jan Lamme
Lamme Textile Management is
one of Dibella’s most loyal customers.
12 wash! 2/2016
The business relationship goes
back to 1988, when Jan Lamme
took over a laundry company in Aal-
ten. This company acquired its hos-
pital linen from Dibella, which was
located close by. Over the years,
what was initially a customer-sup-
plier relationship has evolved into
close, trusting teamwork, as Jan
Lamme explains in an exclusive in-
terview for wash!
View from the air of Lamme Textile
Management in Nederhorst den Berg.
JJaann LLaamm
mm
ee
wash! 2/2016 13
Jan Lamme: “I’d like to say one
thing first. Dibella is repeatedly able
to live up to our expectations. In this
way, the Dibella people simplify the
communications. Our contact part-
ners, Christian Kleinpass, Sabine
Himmelberg and Judith Heit-
könig, speak our language
and advise us very com-
petently and honestly.
In our day-to-day
business, we are
able to rely on re-
ceiving deliveries
on time with a con-
Out and about
The sorting
station separates
the hotel linen according
to the laundry programme.
The linen is carried to the laundry
in special transportation sacks.
The joint commitment
to the Chetna project has
improved the education pos-
sibilities for the Indian girls.
sistent quality. In addition, Dibella is
open to new ideas, takes our re-
quests seriously and contributes its
own ideas. This repeatedly gives us
the good feeling of knowing that
Dibella really understands us.”
wash!: Looking ahead over the next
ten years, what are your wishes for
Dibella?
Jan Lamme: “In the future, we want
Dibella to continue pursuing the
course that it adopted five years ago
with its sustainable range. And we
would like the celebrations for its
40th anniversary to be just as great
as those for its 30th anniversary.”
qualities. For the most part, they
are made from Fairtrade-certified
organic cotton.”
wash!: Sustainability plays an im-
portant role for your company. Is that
the reason why you are supporting
the Chetna project together with
Dibella and a direct competitor?
Jan Lamme: “After converting our
towel products to fair-traded or-
ganic cotton a number of years, we
wanted to adopt the same approach
for serviettes and table cloths. Di-
bella provided strong support for
this and assembled a sustainable
supply chain. Chetna Organic as-
sists a cooperative that operates in
accordance with ecological criteria.
However, Ralf Hellmann became
aware of the poor conditions at the
local girl’s school. We both realised
that something had to be done. To-
gether with Chetna Organic we de-
veloped a plan to improve the op-
portunities for the girls in the vil-
lage to receive proper education.”
wash!: Do your company and Di-
bella pursue the same goals? Does
this make it easier for you to work
together?
Wait a moment
14 wash! 2/2016
telex machines were used to com-
municate with the world. Dibella
also had a telex or, to give it its full
name, a “teleprinter exchange” in
its office. The telex was a telegraph
machine for transmitting written
messages. On the outside, it resem-
bled an electric typewriter, with the
keyboard concealing a transmission
unit and printer. The telex was fed
with punched tape containing pre-
pared messages. In this way, it was
possible to transmit messages in-
stantaneously, thus minimising the
expensive connections. One particu-
lar advantage of the telex machine
was the fact that it was secure:
every telex subscriber had their own
unique number and this was the
only way they could be contacted.
This is the reason why telex is still
being used to this very day in sen-
sitive areas such as the military,
shipping and aviation. Dibella moth-
balled its telex machine in the early
nineties, replacing it with next-
generation technology, namely the
fax machine.
30 years ago ...
…
mobile telephones were known only
from science fiction. Offices had te-
lephones with a ring cable at the
end of which a receiver was atta-
ched. They had a rotary dial or, if
they were a little more advanced,
buttons for dialling the number. You
had to carry plenty of small change
with you when you were out of the
office. It was standard practice to
look for a public telephone cell in
order to contact the customer or
the company. Things were particu-
larly complicated on foreign trips as
you had pockets full of many diffe-
rent coins in different currencies or
“getons” for Italy and France, for
example. Car phones were extre-
mely heavy and complicated, weig-
hing up to twenty kilograms with the
size of a small suitcase. When you
parked your car, you naturally took
the car phone with you. After all,
they cost around DM 10,000 at the
time, as much as a new small car.
…
hotel bed linen was up to a quarter
heavier than it is today! Resilient
material blends and steady optimi-
sation of the production processes
along the textile value chain have
resulted in weight cuts. This is in
line with the growing awareness of
the need for sustainability in the
textile service industry: fewer re-
sources are required to wash a
smaller volume of line.
30 years ago, telex machines were used
for communicating with national and in-
ternational customers.
…
…the smartphone and e-mail were still in the far distant future.
Looking back on Dibella’s early days, Ralf Hellmann reminisces
about the trials and tribulations of international business.
Mobile telephony was a very “weighty” af-
fair three decades ago. A car telephone
weighed almost 20 kilograms.
wash! 2/2016 15
Preview
Competition
Dibella international - the following topics are planned:
Transversing national borders - profile of our export department
GoodTextiles Foundation - commitment from the hotel room
Overcoming language barriers - Dibella learns Dutch
Dibella exhibiting at Equip’Hotel in France again
How the world sleeps
Issue 1/2017 will be published in spring 2017 and
feature an overview of Dibella’s cross-border activities.
THE SOLUTION FOR
AND WINNER OF THE
LAST COMPETITION
The correct answer in our last
competition is: Texcare
The correct answer was sent in
by Mr. Rain Mäekivi, Saarmas AS
in Tallinn (Estonia) who is the
winner of the Weber kettle grill.
THE PRIZE: A 5-star premium Christmas
tree from sustainable cultivation, size M,
supplied by Tim Tanne.
Please send your reply by e-mail to the
editorial team at redaktion@dibella.de
stating the reference "competition". All
entries must reach us by 1 December
2016. The adjudicator's decision is final.
The winner will be announced in the next
issue.
In conclusion
Who was a guest in this hotel room?
Klaus Zapf,
owner of a logistics company
Christo,
artist
Ruben Rausing,
founder of Tetra Pack
Dibella GmbH
Hamalandstraße 111
D-46399 Bocholt
Phone: +49 (0)2871 2198 0
Fax: +49 (0)2871 2198 20
E-Mail: info@dibella.de
www.dibella.de
PROFESSIONAL
HIGH-QUALITY FUNCTIONAL
EFFICIENT
WORLDWIDE
FAST
INDIVIDUAL
DIRECTLY

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53010 wash gb

  • 1. Jubilee: Dibella celebrating its 30th birthday Client loyalty: Interview with Jan Lamme A promising future: Training at Dibella wash!Dibella's magazine | Issue 2/2016
  • 2. Foreword Ralf Hellmann Managing Director of Dibella Dear reader, Dibella’s roots go back thirty years. A lot can happen and even more things change over such a period of time. And our company is no exception! After specialising in flat linen for the health care sector in our early years, we gradually widened our range to include hotel linen. The expansion of the collection was accompanied by a shift in our target group. Whereas we previously sold our articles to wholesalers, today, we exclusively supply textile service companies. Mirroring our own development as a company, the textile industry as a whole has also been evolving. In Dibella’s early days, bed linen and towels were still mostly manufactured in Europe. However, production soon shifted to Asia. At Dibella, we have now even gone one step further: for more than five years now, we have been pursuing a commitment to sustainable textiles manufactured under ethical conditions in accordance with the Fairtrade and GOTS standards. The award of this year’s “Made in Green” certification is further proof that we are systematically following this course. Yet, certificates alone are frequently not enough to show the complexity of a sustainable value chain from textile service to the hotel and, beyond that, to the hotel guest. It is with this in mind that we have thought up something quite special for our customers: a poster and a folding card. The poster has been designed for use by sales department of textile services. It shows in a simple and readily understandable manner the steps along a responsible supply chain, outlining the advantages it has to offer. By contrast, the folding card is targeted at hotel guests, informing them of the particular benefits of sustainable hotel linen. It is available for our “Breeze” customers as a special service for their guests. We have enclosed both the folder and the card in this edition of wash! so you can see for yourself what they look like. As we celebrate our thirtieth anniversary, we particularly also want to pay tribute to the people who form its backbone. This time, we would like to introduce our “youngsters” to you. These are our present and former trainees as well as three new employees. Thanks to them, our team has now grown to 33 in number. An anniversary not only provides an opportunity to look back on what we have achieved in the past but also allows us to venture a glance into the future. With our early forays into fair and sustainable linen five years ago, we embarked on a journey which will be leading us into the future. We are con- vinced that we have taken the right direction and invite you to continue accompanying us on this journey. Sincerely, Foreword 2 wash! 2/2016
  • 3. Contents wash! 2/2016 3 Contents Dibella News 4 New reinforcement: further additions to the Dibella team Dibella employees with new additions to their families 5 Dibella at Heimtextil in Frankfurt Sustainably produced hotel linen 6 Value chain New information folder 8 Trends & innovations Facts at a glance from a poster setting out good arguments in favour of sustainable hotel linen. 9 Standards Dibella awarded “Made in Green” certification 10 Dibella inside A good reason for celebration: Dibella’s 30th anniversary 11 Training with a future at Dibella 12 Out and about Interview with Jan Lamme, Lamme Textile Management 14 Wait a moment 30 years ago ... 15 In conclusion Competition: Win a Tim Tanne Christmas tree! Preview of the next issue 10 Dibella’s 30th anniversary. A small informative folding card describes the main steps in the sustainable value chain for linen. Lamme Textile Management is one of Dibella’s most loyal customers. 12 6 Statutory details wash! is Dibella’s magazine covering a wide range of different matters of interest to textile service companies relating to flat linen for contract business. Responsible for the content Dibella GmbH Hamalandstr. 111 D-46399 Bocholt, Germany Editorial team Michaela Gnass, Jennifer Nietsch, Sophia Langfeld, Ralf Hellmann, Sabine Anton-Katzenbach (Textil- beratung Hamburg) Layout, setting Sabine Faust (FaustDesign, Hattingen) Production Printed by Druckerei Busch, Bocholt, on FSC® -certified recycled paper (circle silk premium white) Copyright All contents are protected by copyright. All rights reserved. Reproduction of any kind or inclusion in databases only with the publisher's written approval. Contact redaktion@dibella.de Subscription price 10 € per issue Picture credits: Title: Dibella, Timmary/shutterstock.com (loop), p. 2: Dibella, p. 4: Dibella (top), Valeriy Lebedev/shutterstock.com, p. 5: Sabine Anton-Katzenbach (top), Textile Exchange, p. 6: Plu- sONE/shutterstock.com, p. 7: Dibella, p. 8: Dibella, p. 9: OEKO- TEX® Service GmbH, p. 10/11: Dibella, p. 12/13: Lamme Textile Management, arigato/shutterstock.com (background) p. 14: Fotokon/shutterstock.com (above), Robert Red2000/shutter- stock.com (middle), Andrew Buckin/shutterstock.com, p. 15: Dibella (top), Weihnachtsbaumlieferung Lanne GmbH
  • 4. 4 wash! 2/2016 Dibella news On 1 July, Carina Rusch and Chris Buckermann joined our company’s logistic and confection department. As well as this, our logistics depart- ment received additional support on 1 September, when Thomas Schlüt- ter commenced his duties. As a re- sult, Dibella now has a total of five people dedicated to overseeing all aspects of the supply chain. Moreo- ver, Moritz von den Benken com- menced his traineeship as a whole- sale and foreign trade assistant with us. This means that we now have a total of 33 people committed to ensuring our customers’ satis- faction. Each individual Dibella employee is dedicated to their work and to serving our customers. We attach particular importance to this com- mitment, which is why we support our employees in many different ways especially when the time comes for them to establish fami- lies. It goes without saying that when our employees return from parental leave they are fully re-in- tegrated in the company. At the same time, we sit down with the young parent to come up with a working-time model which best suits their specific needs and which can be adjusted flexibly if neces- sary. And as the region in which we are based is such a nice place for young families, there is no risk of any shortage of offspring at Dibella! Aurelie, the first daughter of Simon Bartholomes, who is responsible for field export sales, was born at the end of July. Sandra Hoffmann had her first daughter Paula in April. And Judith Heitkönig has now returned from parental leave and is helping out in internal sales Benelux. Teaming up the team Further additions to the Dibella team Family growth is welcome Our strength is our enthusiastic team. New family members are welcome at Dibella. Carina Rusch Chris Buckermann Thomas Schlütter Moritz von den Benken
  • 5. Held in Frankfurt, “Heimtextil” has been a fixed event for the company for many years. As in previous years, Dibella presented itself to an international trade audience in the high-ceiling Hall 8, where contract linen for hotels is on display. At the core of the stand with a floor area of more than 100 square metres is the wide range of linen for the hospita- lity and health care industries. This range meets with strong interest on the part of textile service compa- nies. For many years, we have in- creasingly also been attracting cus- tomers from other countries. In particular, interested parties from Scandinavia and Eastern Europe visit our stand to find out all the la- test news about Dibella. In this way, The range of linen made from fair trade cotton certified in accordance with the internationally acknowled- ged Global Organic Textile Standard (GOTS) has been steadily widened since the early days in 2011. This strong commitment has now been confirmed in the latest issue of “Or- ganic Cotton Market Report” Accor- ding to the Organic Fair Trade Top 10 compiled for the first time by the non-profit organisation “Textile Ex- change”, Dibella is the global num- ber 5 in the use of Fairtrade organic cotton. In fact, it ranks even more highly in B2B contract business. In an earlier survey conducted by the same organisation, Dibella achieved the global number one position in this segment in terms of percentage growth. At the forefront wash! 2/2016 5 With its strong international profile, “Heimtextil” in Frankfurt is an important fair for Dibella. Dibella news For Dibella each year starts with a major fair Headed East from Frankfurt Dibella is at the global forefront when it comes to the use of fair-trade organic cotton. For years now, Dibella has been pioneering the sus- tainable production of flat linen for contract busi- ness in the hospitality and health care industries. we have been able to open up the doors to new markets through our participation in “Heimtextil”. Dibella wants to add a further chapter to this success story on 10 - 13 Janu- ary 2017. We look forward to wel- coming guests from all around the world at Stand D 83 in Hall 8.
  • 6. Value chain Useful information on a convenient folding card Sustainable tourism has reached the mainstream according to a re- search project entitled “Demand for sustainable tourism within the scope of an analysis of travel” con- ducted in 2014. The Kiel-based re- search institution “Holidays and Travel” found out that just under one third of all Germans aged over 14 years attach importance to eco- logically friendly vacation travel. However, all too frequently they are thwarted by practical problems. Thus, many of those surveyed said that the amount of information avai- lable was insufficient for them to book sustainable holiday travel. This finding got Dibella thinking. It rea- lised that sustainability-conscious guests probably also knew little if anything about the ecological and ethical supply chain for the linen used in hotels. AT A GLANCE: SUSTAINABILITY ALONG THE VALUE CHAIN They are unaware of the fact that they are sleeping in bed linen made from fair-trade organic cotton. Nor do guests realise that they use Dibella has come up with a small informative card for guests to solve a major problem.
  • 7. wash! 2/2016 7 additionally include the hotel’s logo on the card. This special service is available to all customers using the “Breeze” range as a sustainable al- towels made from organic cotton after showering or that the tables on which they dine are covered with sustainable table cloths. Dibella wanted to fill this gap and decided to develop some very special mar- keting materials for its textile ser- vice customers. A folding card des- cribes in brief and succinct words the advantages of ethically and eco- logically produced hotel linen, si- multaneously illustrating the main steps along the supply chain. The front of this rectangular folding card shows a pillow and can be pla- ced in the hotel room in such a way that it can be readily seen. What makes this idea even more special is the fact that the cards can be cus- tomised. On request, Dibella will Value chain ternative in linen for responsible ho- tel operators. PASSING THE WORD ON IS NOT ENOUGH “The idea of developing a card arose because our linen reaches the hotel guest via several steps,” explains Ralf Hellmann. Dibella distributes its linen for hotels exclusively via textile service companies. These in turn supply hotels with the profes- sionally laundered organic linen, which is then ultimately placed in the individual rooms by the hotel housekeeping staff. “Word of mouth is not very effective on such a long route: key information on ethical and ecological production criteria increasingly becomes lost the more people become involved along the supply chain. At worst, the guest as the final link in the chain receives only a small fraction of the message. With this card which the guests find in their hotel room they learn everything they need to know first-hand. All the hotel has to do is make sure that the cards are placed in the rooms, while Dibella does all the rest together with its textile ser- vice customers. A small informative folding card describes the main steps along the sustainable value chain for linen.
  • 8. 8 wash! 2/2016 Trends & innovations logical and ethical conditions along the entire supply chain. Dibella has now produced a poster illustrating all the steps involved in the pro- duction of its sustainable linen. It shows the route which fair-traded organic hotel bed linen takes from the cotton farm to the hotel guest. Each individual step along the way is described and information provi- ded on the advantages of sustaina- ble textiles. “We want to support our textile service customers with this information and explain the com- plex supply chain in such a way that it can be readily understood by any- one”, states Ralf Hellmann. “Our poster plays an important role in this educational work.” It offers field staff at textile service companies arguments that they can put to good use and also encourages an appre- ciation of this “good cause” within the company. However, as the adop- tion of sustainable hotel linen is a protracted process, Dibella has de- liberately decided to use the poster format. It can be mounted anywhere to ensure that the information re- mains in a prominent position. Knowledge that sticks A poster designed by Dibella sets out the many good arguments in favour of sustainable hotel linen. Linen made from cotton must com- plete a long journey before it rea- ches the final user. On this route, it passes through countless hands, who turn the seed into a towel, a table cloth or bed linen. All these processes are based in countries in which the “white gold” flourishes. Because the production of con- ventional textiles has become so complex, Dibella has launched a Fairtrade- and GOTS-certified sus- tainable alternative. Each individual production step is subject to strict requirements determining the eco- For the first time, Dibella has illustra- ted the production chain for fair-traded organic cotton in an easy-to-under- stand manner.
  • 9. Dibella has been committed to sus- tainable contract linen for hotels since 2011. The initial light “Breeze” has since turned into a strong wind, blowing more and more inquiries from different sources into the company’s offices. These also in- clude queries from numerous pub- lic institutions committed to fair procurement. These municipals agencies are currently helped by Dibella in the form of a broad-based survey. “We wanted to make the in- formation on our sustainable tex- tiles available to all people involved in the procurement process,” ex- plains managing director Ralf Hell- mann. This prompted a decision by the company to have its production and working conditions certified by an acknowledged body. GOVERNMENT AGENCIES ARE TAKING THE INITIATIVE This certifier is the independent body “Made in Green by Oeko-Tex”. The label is awarded for articles made by producers whose products and processes have been deter- mined to be sustainable and have received STeP certification from Oeko-Tex. In addition, the award has a very good reputation. “Looking forward, the label will play an im- portant role in public-sector pro- curement,” explains Ralf Hellmann. “It is included in the ‘German fe- deral government’s guidelines for Dibella showing its commitment wash! 2/2016 9 Standards The “Made in Green” label calls for proof with respect to the components produced as well as the production sites. The final textile pro- ducts must already be cer- tified under Oeko-Tex Stan- dard 100. In addition, pro- duction must be certified in accordance with “Sustai- nable Textile Production (STeP) by Oeko-Tex”. This standard calls for the use of environment-friendly technologies, resource ef- ficiency and ethical wor- king conditions. “Made in Green” guidelines The “Made in Green” certi- ficate is direct proof that Dibella produces sustainable linen. In August 2016, Dibella made a further addition to its numerous awards with the receipt of “Made in Green” certification. sustainable textile procurement’ as proof of responsible textiles along- side GOTS and Fairtrade certifica- tion. Consequently, it's only logical for us as a pioneer in this area to obtain this additional label.” Dibella was awarded “Made in Green” cer- tification for a number of articles in August 2016. This proved to be very fortuitous timing as this label is being demanded in more and more inquiries. The current interest in “Made in Green” could become much stronger sometime in the fu- ture and Dibella has already taken steps to respond to this.
  • 10. This year, Dibella is able to look back on three decades of successful business. Ever since its earliest days back in 1986, the company has repeatedly re-invented itself. In the intervening years it has become a specialist in flat linen, whose ran- ges are sold to textile service com- panies across Europe. “This busi- ness success has always been de- pendent on a committed team of skilled employees and loyal custo- mers,” explains Ralf Hellmann. “Our thirtieth anniversary was an ideal opportunity for us to thank everyone for their contributions to our success.” For this reason, Dibella organised a special cele- bration during Texcare in Frank- furt/Main, going to great lengths to make everything just right: The “Druckwasserwerk”, a former pressure water plant, provided a perfect backdrop, backed with su- perb catering and fine weather. All this made for a long and unforget- table evening and a relaxed atmo- sphere. A good reason for celebration Dibella celebrated its 30th anniversary with a very successful evening. Dibella inside The disused pres- sure water plant in the fancy Sachsen- hausen part of Frankfurt was a great venue for a long anniversary celebration. 10 wash! 2/2016 The anniversary celebrations also provided the Dibella team with good reason to raise a glass to toast thirty years of business success. RRalf Hellalf Hellmmann mann maakkiingng aa sspeech,peech, aaccccoommpanipanieed by pd by partart oof tf thhe De Diibbeelllla team
  • 11. wash! 2/2016 11 Dibella inside Bocholt, Dibella’s home town is a pleasant place located directly on the Dutch border with 71,000 inha- bitants. As in many other parts of Germany, school-leavers tend to be lured away by the large cities. De- spite this, Dibella is able to interest young people in a traineeship with the company. It currently has two commercial trainees for a career in wholesale and foreign trade. Moritz von den Benken is the youngest, having joined Dibella in August 2016. Sarah Maibom is already in the second year of her apprentice- ship. AN ATTRACTIVE BLEND Although the trainees have many options open to them at the end of their courses, they decide to stay on at Dibella. Jessica Sack, for exam- ple, opted for a position in the inter- nal sales force. As well as this, she enrolled in a dual studies course to become a qualified business expert. Phillip Klein-Vorholt completed his traineeship in May 2016, having also decided to embark on the very same dual studies course. Louisa Schweers was given a position in the accoun- ting department, where she decided to undergo further training to be- come a balance-sheet and financial accountant. Since then, she has also become Dibella’s quality, CSR and environmental affairs manager. If you ask former and current trai- nees and apprentices what they consider to be the advantages that Dibella offers as an employer, you will always hear the same thing: • “Dibella offers me varied training and the option of a permanent po- sition as soon as I have completed my course.” • “During the training period, I was integrated in the work processes in all departments and was assig- ned independent responsibilities.” • “After you complete your training, Dibella encourages you to further improve your skills.” • “I feel comfortable at Dibella. The atmosphere is pleasant and my colleagues are friendly and hel- pful. We all maintain cordial, open and close working relations.” And although Dibella looks back on a history spanning three decades, making it older than its trainees, this is never a problem. Everyone agrees that Dibella is a young com- pany in this respect as well. TAKING THE FUTURE INTO HIS OWN HANDS Simon Bartholomes is also a for- mer trainee, who has been commit- ted to Dibella from the very begin- ning. A wholesale and foreign trade expert, he has maintained a close relationship with Dibella since 2005. And now he has taken this interest in the company to a whole new level by acquiring a share in Dibella. This step is directly related to the com- pany’s sustainability strategy. Bar- tholomes has played an influential role from the outset and is firmly convinced of the merits of this course. Accordin- gly, he considers his decision to acquire a stake in the company to be an investment in the future. Training with a future at Dibella There is no shortage of young potentials at Dibella. It’s no secret that Dibella offers great training, working conditions and chances for career development. From left: Jessica Sack, Philipp Klein-Vorholt, Sarah Maibom, Moritz von den Benken, Louisa Schweers Simon Bartholomes
  • 12. Out and about wash!: Have you really been wor- king with Dibella for almost thirty years? Jan Lamme: “Yes. We had our first contact in 1988, which continued for one-and-a-half decades until we closed our Aalten business. After a short break, we resumed our busi- ness activities and today Dibella is our main supplier of hotel linen.“ wash!: In the 1990s, you primarily offered your textile services in the health care industry. Do you still work in this area? Jan Lamme: “No, we stopped wor- king in the health care industry in 2004, deciding instead to focus on the hospitality sector. Our laundry in Nederhorst den Berg supplies the region from Amsterdam to Arn- heim and from Rotterdam to Ut- recht with our textile service. In ad- dition, we offer large airlines a comprehensive textile service and logistics system for their long-haul flights.” wash!: What type of textiles does the Dutch hospitality sector re- quire? Jan Lamme: “We particularly offer towels, bed sheets and bed linen, table cloths and service on a full- service basis. The quality is based on our customers’ requirements. For example, we offer budget-price hotels bed linen with a 50/50 mix of cotton and polyester. We supply bed linen with a high proportion of cot- ton or 100-percent organic, Fair- trade-certified cotton. In the case of towels and serviettes, we have now adopted almost solely sustainable Interview with Jan Lamme Lamme Textile Management is one of Dibella’s most loyal customers. 12 wash! 2/2016 The business relationship goes back to 1988, when Jan Lamme took over a laundry company in Aal- ten. This company acquired its hos- pital linen from Dibella, which was located close by. Over the years, what was initially a customer-sup- plier relationship has evolved into close, trusting teamwork, as Jan Lamme explains in an exclusive in- terview for wash! View from the air of Lamme Textile Management in Nederhorst den Berg. JJaann LLaamm mm ee
  • 13. wash! 2/2016 13 Jan Lamme: “I’d like to say one thing first. Dibella is repeatedly able to live up to our expectations. In this way, the Dibella people simplify the communications. Our contact part- ners, Christian Kleinpass, Sabine Himmelberg and Judith Heit- könig, speak our language and advise us very com- petently and honestly. In our day-to-day business, we are able to rely on re- ceiving deliveries on time with a con- Out and about The sorting station separates the hotel linen according to the laundry programme. The linen is carried to the laundry in special transportation sacks. The joint commitment to the Chetna project has improved the education pos- sibilities for the Indian girls. sistent quality. In addition, Dibella is open to new ideas, takes our re- quests seriously and contributes its own ideas. This repeatedly gives us the good feeling of knowing that Dibella really understands us.” wash!: Looking ahead over the next ten years, what are your wishes for Dibella? Jan Lamme: “In the future, we want Dibella to continue pursuing the course that it adopted five years ago with its sustainable range. And we would like the celebrations for its 40th anniversary to be just as great as those for its 30th anniversary.” qualities. For the most part, they are made from Fairtrade-certified organic cotton.” wash!: Sustainability plays an im- portant role for your company. Is that the reason why you are supporting the Chetna project together with Dibella and a direct competitor? Jan Lamme: “After converting our towel products to fair-traded or- ganic cotton a number of years, we wanted to adopt the same approach for serviettes and table cloths. Di- bella provided strong support for this and assembled a sustainable supply chain. Chetna Organic as- sists a cooperative that operates in accordance with ecological criteria. However, Ralf Hellmann became aware of the poor conditions at the local girl’s school. We both realised that something had to be done. To- gether with Chetna Organic we de- veloped a plan to improve the op- portunities for the girls in the vil- lage to receive proper education.” wash!: Do your company and Di- bella pursue the same goals? Does this make it easier for you to work together?
  • 14. Wait a moment 14 wash! 2/2016 telex machines were used to com- municate with the world. Dibella also had a telex or, to give it its full name, a “teleprinter exchange” in its office. The telex was a telegraph machine for transmitting written messages. On the outside, it resem- bled an electric typewriter, with the keyboard concealing a transmission unit and printer. The telex was fed with punched tape containing pre- pared messages. In this way, it was possible to transmit messages in- stantaneously, thus minimising the expensive connections. One particu- lar advantage of the telex machine was the fact that it was secure: every telex subscriber had their own unique number and this was the only way they could be contacted. This is the reason why telex is still being used to this very day in sen- sitive areas such as the military, shipping and aviation. Dibella moth- balled its telex machine in the early nineties, replacing it with next- generation technology, namely the fax machine. 30 years ago ... … mobile telephones were known only from science fiction. Offices had te- lephones with a ring cable at the end of which a receiver was atta- ched. They had a rotary dial or, if they were a little more advanced, buttons for dialling the number. You had to carry plenty of small change with you when you were out of the office. It was standard practice to look for a public telephone cell in order to contact the customer or the company. Things were particu- larly complicated on foreign trips as you had pockets full of many diffe- rent coins in different currencies or “getons” for Italy and France, for example. Car phones were extre- mely heavy and complicated, weig- hing up to twenty kilograms with the size of a small suitcase. When you parked your car, you naturally took the car phone with you. After all, they cost around DM 10,000 at the time, as much as a new small car. … hotel bed linen was up to a quarter heavier than it is today! Resilient material blends and steady optimi- sation of the production processes along the textile value chain have resulted in weight cuts. This is in line with the growing awareness of the need for sustainability in the textile service industry: fewer re- sources are required to wash a smaller volume of line. 30 years ago, telex machines were used for communicating with national and in- ternational customers. … …the smartphone and e-mail were still in the far distant future. Looking back on Dibella’s early days, Ralf Hellmann reminisces about the trials and tribulations of international business. Mobile telephony was a very “weighty” af- fair three decades ago. A car telephone weighed almost 20 kilograms.
  • 15. wash! 2/2016 15 Preview Competition Dibella international - the following topics are planned: Transversing national borders - profile of our export department GoodTextiles Foundation - commitment from the hotel room Overcoming language barriers - Dibella learns Dutch Dibella exhibiting at Equip’Hotel in France again How the world sleeps Issue 1/2017 will be published in spring 2017 and feature an overview of Dibella’s cross-border activities. THE SOLUTION FOR AND WINNER OF THE LAST COMPETITION The correct answer in our last competition is: Texcare The correct answer was sent in by Mr. Rain Mäekivi, Saarmas AS in Tallinn (Estonia) who is the winner of the Weber kettle grill. THE PRIZE: A 5-star premium Christmas tree from sustainable cultivation, size M, supplied by Tim Tanne. Please send your reply by e-mail to the editorial team at redaktion@dibella.de stating the reference "competition". All entries must reach us by 1 December 2016. The adjudicator's decision is final. The winner will be announced in the next issue. In conclusion Who was a guest in this hotel room? Klaus Zapf, owner of a logistics company Christo, artist Ruben Rausing, founder of Tetra Pack
  • 16. Dibella GmbH Hamalandstraße 111 D-46399 Bocholt Phone: +49 (0)2871 2198 0 Fax: +49 (0)2871 2198 20 E-Mail: info@dibella.de www.dibella.de PROFESSIONAL HIGH-QUALITY FUNCTIONAL EFFICIENT WORLDWIDE FAST INDIVIDUAL DIRECTLY