1. 3 1 0 2 1 1 3 T H S T R E E T • L U B B O C K , T X 7 9 4 2 3
( 3 2 5 ) 6 6 9 - 2 0 4 4 • M O R G A N _ P A R V I N @ Y A H O O . C O M
M O R G A N R E N E A P A R V I N
EDUCATION
Bachelor of Arts in Public Relations Masters in Sports and Media Communications
Texas Tech University, Lubbock, Texas Texas Tech University, Lubbock, Texas
Graduation: May 2014 Graduation: December 2015
WORK EXPERIENCE
First Bank and Trust Lubbock, Texas
Customer Service Representative August 2015-Present
• First point of contact for opening new accounts for inquiring customers
• Maintain unsurpassed customer service in a professional and welcoming manner
• Ensured that federal and state banking regulations/laws are enforced and that required compliance standards are maintained
Personal Banking Associate December 2014-August 2015
• Processed checking and savings deposits accurately and timely
• Maintained superior customer service at all times by relating to customers in a friendly and professional manner
• Ensured that federal and state banking regulations/laws are enforced and that required compliance standards are maintained
David’s Bridal Lubbock, Texas
Dress Specialist August 2013-July 2014, November 2015-Present
• Specialized in assisting customers with merchandise selection appropriate for their events
• Understood and supported store operations, policies and procedures
• Arranged meeting times for customers and consultants and inventoried merchandise for entire store on a weekly basis
Case and Associates-Tuscany Place Apartments and The Icon Lubbock, Texas
Leasing Agent July 2014-December 2014
• Oversaw promotion of properties through social media such as Facebook, Twitter and Pinterest
• Posted rent to designated accounts
• Provided daily updates of property activity through Yardi
RELATED EXPERIENCE
Texas Tech Promotions and Fan Engagement Lubbock, Texas
Game-Day Intern for Women’s Basketball August 2014-March 2015
• Responsible for coordinating all National Anthem and half-time performances
• Coordinated music selection during all home women’s basketball games
• Managed Street Team members and on-court promotion interns
• Became proficient in Click Effects
Texas Tech Promotions and Fan Engagement Lubbock, Texas
Texas Tech Ambassadors September 2013-October 2015
• Oversee marketing booth at sporting events and events at the Student Union Building
• Promote events by distributing fliers and handing out free merchandise
• Advertise promotional material for sporting events through Facebook, Instagram and Twitter
• Implement game-day promotions and fan engagement through giveaways, fan of game, etc.
Red Raider Club-Texas Tech Lubbock, Texas
Student Intern August 2013-May 2014
• Assembled mass mail-outs to 1,500 Red Raider Club donors
• Managed registration and greetings at events sponsored through the Red Raider Club
• Assisted with decorating for events and returning event site to original setting
• Maintained Advantage database that contained confidential donor information and giving levels