Strategy Formulation for Start-ups (Per-month business forecasting)
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This strategy is for those who wish to gear-up their sales and streamline customer services. I created this Presentation for one of the Software Companies from SMEs. Representing some slides here.
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Strategy Formulation for Start-ups (Per-month business forecasting)
- 1. 3/2/2017 1
- 2. Designed by Rahul Srivastava (9911683244) To have Streamlined Sales Operations Real -Time Reporting Controlling 3/2/2017 2
- 3. Designed by Rahul Srivastava (9911683244) New Additional Sales Collection – 150,000 |Value Addition Sales AMC Call – 250,000 | Office Collection Sales Collection – 220,000 with 20 Software selling 3/2/2017 3
- 4. Designed by Rahul Srivastava (9911683244) • 5% • 7% on exceeded amount • 10% extra on quota achievement for 6months consistently 20 Software / 220000 Collection 3/2/2017 4 Parallel Benefits, 1. Reward on basis of Performance Evaluation 2. Recognition 3. Growth
- 5. Designed by Rahul Srivastava (9911683244) Software Installation | Sales 3-5 BCom Graduates/CA Inter Good knowledge of Accounts, Hard working, Mature Support & Service (L1/L2 Help Desk) 3-5 BCom Graduates Understanding of Finance process, Smart-working, Communication skills 3/2/2017 5
- 6. Designed by Rahul Srivastava (9911683244) Delhi -NCR North Delhi/Sonipat Team will assign to cater this region South Delhi/Noida/GZB/FBD Team will be fixed to assign this region Gurgaon/Manesar Team will be assigned to cater this belt *Mobikes are compulsory for Support and CustomerService team! 3/2/2017 6
- 7. Designed by Rahul Srivastava (9911683244) L1 DESK (Basic) • Query resolve within 8 hours • If not , proceed to next level L2 DESK (Advance) • Query resolve in next 12hours • If not, proceed to next level L3 DESK (Technical Head) • Closed • Remark floated to the Management , L1/L2 and Customer Once the call is closed, L1/L2 will ask for references and forward to Support Head in loop ofTech head and Support Head forward to Sales Head in loop of Management! 3/2/2017 7
- 8. Designed by Rahul Srivastava (9911683244) New Implementation Concerned EI Technical Head to Support Head to Sales Head Value-Additions + AMC + Issues Concerned ES Technical Head to Support Head to Sales Head Management 3/2/2017 8
- 9. Designed by Rahul Srivastava (9911683244) • Morning • Evening Leads assign to EI/ES • Morning • Call Registered • Call to be visited Two ways Reporting • Evening • Call Resolve • Call Pending – Issues Pops up • Troubleshoot Date • closed Report to CA EI – Executive Implementation ES – Executive Support CA – Concerned Authority3/2/2017 9