1. Ragesh Nair R
Mobile: +44 - 07404140793
 : RN1310@GMAIL.COM
OBJECTIVE
Looking for a challenging and intellectually stimulating position which would enable me to leverage
on my past learning experiences in a productive and efficient manner and to work in an environment
that breeds creativity and inventiveness.
Professional Profile
 I have more than 9.5 years of experience in Software Testing and Quality Assurance on a
wide range of desktop products and web based applications.
 MCA with experience in Software Testing, Agile Methodology (Scrum), Waterfall model and
V model of software development.
 Onsite experience for UAT testing, understanding the requirement for project and giving the
demo to the client. Involved with the team in production deployment activities and testing
activities.
 ISTQB Foundation level Certified Tester. Having extensive knowledge in gaming,
publishing, digital media, retail, accounting domains.
 Having good experience in people management, assigning task, monitoring the team and
helping in issues to closure.
 Preparing the status reports for higher management which includes bug status, individual
performance, testing of various projects
 Involved in taking interviews and ramping up the new joiners.
 Involved in database Migration testing which involves data validation through SQL queries.
 Extensively knowledge of the Functionality, System, Integration, Regression, Exploratory
testing, REST API testing, SOAP UI Testing,Mobile Apps testing on iOS, Retesting, Sanity
Testing and client servicing with sound knowledge of SDLC & STLC.
 Extensive experience in Black Box Testing techniques like Boundary Value Analysis,
Equivalence Class partitioning, Decision table.
 Experience in preparing the Test Scenarios, release notes and UAT Scenarios
 Involved in various innovative ideas which are later turned into a part of the applications that
are been developed with the organization.
 Well versed and experienced in writing Test Plans, Test Cases, Test Execution and defect
Reporting.
 Excellent analytical, oral, written, and presentation skills.
 Excellent Problem solving skills with a strong technical background.
 Involved in Quality Assurance process of the Project (worked as a Project Quality Analyst
and DPA) and various process implementation within the organization level.
 Involved in Risk Analysis, Mitigation plans of the project for testing.
 Involved in the performing the Impact Analysis when requirement changes related to the
existing application comes into role.
 Involved in rolling out the testing process for new projects.
 Involved in estimation for various Sprints while working for agile methodology.
 Involved in allocation of different task during the Sprint Planning.

2. Experience Details
 Aristocrat Technologies from December 2010 to May 2016 as Senior Team/Technical
Lead
 HCL Technologies from October 2008 to December 2010 as Senior Testing Engineer
 Linkedge Software Solutions Pvt. Ltd. from 19th
November 2007 to 3rd
October 2008 as
Software Testing Engineer.
 IBM from September 2006 to November 2007 as Specialist Technical Support
Technical Expertise
Professional Experience
Work Profile at Aristocrat Technologies December 2010 to May 2016
I was working as Senior Tech Lead over here since last 5 and half years. The domain was related to
casino gaming. Worked in various projects in the Casino Management System (Oasis 360) and
became the SME for almost all the application which are used for various task in a Casino. The
Casino Management systems is ERP suite of 40 applications, each application is used for carrying out
particular task/process in the casino. All these application are developed in .Net or Java with MYSQL
and SQL Server 2012 as the database. It follows a three level architecture .The casino management
system had various projects starting from patron enrollment to jackpot processing and accounting of
the Casino. There are many application which interacted with Electronic Gaming Machines. My roles
and responsibilities
 In Aristocrat Technologies we were using the Agile Methodology of development. We used
the scrum method were we followed the sprints of 4 weeks.
 I was involved in the grooming session for requirement analysis – understand the
requirements, involved in estimations and decide what approach should be taken for finding
out solutions.
 Keeping eye on the burn down chart throughout the sprint, giving the demo to the product
managers at the end of the sprint come out with conclusion related to completion of the
sprint.
 Played the role of scrum master on various occasions.
 Coordinating with stake holders to get the environment ready for testing. Involved as an
individual contributor in preparing the testing environment.
 Leading the team, assigning the task to team, tracking the status of project, preparing the
daily status report for the higher management.
 Testing – Preparation of deliverables like System Test Plan, Test cases in TFS 2013 and
Microsoft Test Manger,UAT Scenarios and Release Notes.
 Execution of test cases analyzing the test cases which are getting failed to get the proper
scenarios and getting the root cause for the issue.
Operating system Windows 7,Macintosh,Server 2012
Databases Sybase, SQL Server 2012, MySQL
Testing Tool TFS 2013, Team Track, JIRA, Confluence,Jenkins, REST API, SOAP UI
Other Tools PMSMART, Promise New,PVCS,SVN, Share Point

3.  Involved in reviewing the work done by juniors like reviewing the test cases written,
scenarios identified for the testing.
 Maintaining the defects in the TFS 2013, prioritizing the defects,taking decision related to
build acceptability after performing the smoke/sanity testing.
 Successfuland efficient collaboration with Engineers, Business Analysts, Functional
Analysts, Subject Matter Experts, Architects and Product Management related to the project.
 Involved in performing database testing, Regression testing, System testing, and integration
testing.
 Coordination with Onsite Team and Client giving the Demo to the clients.
 Maintaining the Query Tracking sheet,preparing the Status reports, identifying the risks
while testing.
 Involved in the Root Cause Analysis for the defects after each sprint and coming up with
preventive methods to reduce similar defects in future.
 Executing the Testing Scripts in QTP and analyzing the results with the juniors.
 Was involved with the recruitment team in hiring for the organization. Involved in the ramp
up programs for new joiners.
 Involved in the performance evaluation of resources assigned to me by conducting regular
one to one and regular feedbacks.
Project: Oasis 360-SuperPlaymate
Super-PlayMate is the player tracking module for Oasis 360. Super-PlayMate provides
casino marketing personnel with various information tools for managing and analyzing
important player and group information. Super-PlayMate enables casinos to track, promote,
and reward player gaming activity. Players can earn points and comp dollars based on actual
slot and pit game play. Casino-defined formulas determine how much game play is required
for a player to accumulate points and/or comp dollars. Super-PlayMate tracks the points and
comp dollars as they are earned and redeemed. Players may also be awarded bonus points for
promotions using the BonusPoints Promotions program.
Project: Oasis 360-FloorLogix Manager
Oasis FloorLogix Manager is an enhanced user interface to the casino floor. The interface maximizes
user interaction with key network components on the gaming network. It helps to monitor the
customer interactions with the sentinel and back of house accounting and analysis. This application is
used to monitor the status of all floors EGM’s, monitor EGM meter values. Provides the facility to
lock the entire floor, flash downloading and scheduling. This solution includes firmware, hardware
and software to provide a seamless communication flow of activity and information. This application
also delivers additional excitement and entertainment value to casino players as well.

4. Project: Oasis – SpeedMedia
SpeedMedia is application that supports scheduling triggering various kinds of bonusing
events, helps downloading different campaigns on to the slot machines and Electronic
Gaming Machines. It also helps in enabling casinos to track, promote, and reward player
gaming activity. Players can earn points and comp dollars based on actual slot. Casino-
defined formulas determine how events much game play is required for a player to
accumulate points and/or comp dollars.
Project: Oasis – Onelink
This is Java based web application on a Linux platform which help the casino to schedule external
bonuses in the form of Jackpot on Electronics Gaming Machines. This also helps to display various
kind of audio/videos on the different kind of signage that are displayed within the casino. This
application is integrated with other vendor Electronic gaming Machines apart from Aristocrat
Machines. This machine is also used to control the progressive jackpots
Project: Oasis- Drinks on Tap
This is mobile application which is the part of the Oasis 360 Casino Management system which is
used to process the drink request send from the Electronic Gaming Machine. This app is supported on
iPad and iPhone. This app is used to track the stages of a drink starting from preparation to delivery to
the requestor. This uses the concept for Web API’s which is developed in .Net.
Previous Company:-HCL Technologies October 2008 to December 2010
Project: PCS- Curriculum to PIMS
The Publishing Control System is a distributed business system supporting the information needs of
Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management. PCS
contains applications that automate various stages of publishing business flow. Curriculum to PIMS is
mainly used by the productiongroupandtracks the detailsinthe productionprocessforK-12
divisions.
Client : Pearson
Role: Senior Test Engineer
Environment: WIN XP, Macintosh
Testing Tools: Manual Testing,Load Runner for Performance.
Browser: Microsoft Internet Explorer 6.x, 7.x, Safari
Team Size: 03
Responsibilities:
 Requirement Analysis – Understanding functional and business requirements.
 Team Handling - Task assignment to resources.

5.  Testing – Preparation of deliverables like System Test Plan, Test cases, UAT Scenarios and
Release Notes.
 Maintaining the defects in company used tool.
 Coordination with Onsite Team and Client.
 Maintaining the Query Tracking sheet,preparing the Status reports, identifying the risks
while testing.
 Involved in giving the Demo to the users and the client.
Project: PCS- Production Support: Pearson Learning Solution October 2008 – January 2010
The Publishing Control System is a distributed business system supporting the information needs of
Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management. PCS
contains applications that automate various stages of publishing business flow. PLS is a customize
book application used by Pearson publisher for the short span of time Book Launch in the market.
PLS mainly involves publishing a customized book which contains the information (chapters and
contents) of other book with the approval process for the same.
Client : Pearson
Role: Senior Test Engineer
Environment: WIN XP, Macintosh
Testing Tools: Manual Testing
Browser: Microsoft Internet Explorer 6.x, Mozilla Firefox 2.0.0, Safari
Team Size: 02
Responsibilities:
 Requirement Analysis – Understanding functional and business requirements.
 Testing – Preparation of deliverables like System Test Plan, Test cases, UAT Scenarios and
Release Notes.
 Maintaining the defects in company used tool.
 Coordination with Onsite Team and Client
 Maintaining the Query Tracking sheet,preparing the Status reports
Project:-PCS – Production Support: Pearson Length Monitoring Tool
Details: The Publishing Control System is a distributed business system that supports the information needs of
Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management. PCS contains
applications that automate various stages of publishing business flow. Pearson Length Monitoring Tool (PLMT)
will help the editors and authors to manage the Length Monitoring during planning and writing of revision of
print product. This Pearson Length Monitoring Tool (PLMT) would not only provide real time word count for the
chapter being written but also for the entire manuscript and essentially help in the comparison of the targeted
word count for different chapters, for which we have to provide a plug-in in Microsoft Word so that user can get
total word count, expected word count and original word count.
Client: Pearson
Role: Test Engineer
Environment: WIN XP, Macintosh
Testing Tools: Manual Testing
Browser: Microsoft Internet Explorer 6.x, Mozilla Firefox 2.0.0, Safari
Team Size: 02

6. Responsibilities:
 Requirement Analysis – Understanding functional and business requirements.
 Testing – Preparation of deliverables like, System Test Plan, Test cases and Release Notes.
 Maintaining the defects in company used tool.
 Coordination with Onsite Team and Client
 Maintaining the Query Tracking sheet,preparing the Status reports, identifying the risks
while testing.
 Preparing the Release Notes.
Project:-PCS –Production Information Management System
Details:The Publishing Control System is a distributed business system that supports the information
needs of Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management.
PCS contains applications that automate various stages of publishing business flow. PIMS is a
Planning Application for the production group and tracks the details in the production process. This
acts as a big link between the Editorial and the Manufacturing process. The input to this phase is a
manuscript turned over by editorial group and the output is a final product ready for manufacturing
and marketing.
– Collection of product’s basic Information
– Collection of product’s design/manufacturing/ specs
Client: Pearson
Role: Test Engineer
Environment: WIN XP, Macintosh
Testing Tools: Database testing and Manual Testing
Browser: Microsoft Internet Explorer 6. Mozilla Firefox 2.0.0, Safari
Team Size: 04
Responsibilities:
 Requirement Analysis – Understanding functional and business requirements.
 Testing – Preparation of deliverables like System Test Plan, Test cases and Release Notes.
 Maintaining the defects in company used tool.
 Coordination with Onsite Team and Client
Previous Company:-Linkedge Software Solutions Pvt. Ltd November 2007 to October 2008
Project:-APO (Apparel Purchase Order)-(Web based Product)
Details: APOis specifically designed for the apparel industry, which consists of core business
processes,and transactions that creates and delivers a product or service from concept through
development until its end delivery to the customer in the market. It involves efficient handling of the
systems, processes and human resources in the aforesaid endeavor and streamlining the process.
Technology: JSP, Struct, Core Java, MS-SQL
Client M S Bubble
Role: Test Engineer
Environment: WIN XP, MS-SQL Server 2000
Web Server: Tomcat 5.0, Web logic 8.1
Testing Tools: Database Testing and Manual Testing

7. Browser: Microsoft Internet Explorer 6.x, Netscape 6.2, Mozilla Firefox 2.0.0
Team Size: 05
Project:-Pi (PointInsight 5.1, 5.2) - (Web based Product)
Details: PointInsight™ (Pi) Issue Management System is an enterprise solution tool for anticipating,
Issue Tracking and resolving issues. It allows for quick and easy documentation of issues, along with
seamless communication and collaboration. PointInsight™ (Pi) Issue Management System brings
together stakeholders, along with the requisite corporate policy frameworks and the ability to
centrally manage all issues. Pi is a pivotal tool for promoting rapid resolution of issues and problems.
Technology: Java Servlets, Java, MS-SQL 2000
Client: McKensson, ARAMARK, US
Role: Test Engineer
Environment: WIN XP, MS-SQL Server 2000
Web Server: Tomcat 5.0, Web logic 8.1
Testing Tools: Load Runner and Manual Testing
Browser: Microsoft Internet Explorer 6.x, Netscape 6.2, Mozilla Firefox 2.0.0
Team Size: 04
Responsibilities:- In both above projects
 Understanding the business requirements and developed test cases to test the complete
functionality of the application.
 Involved in the Performance Testing and Functionality testing
 Detecting bugs and classifying them based on the severity.
 Created and maintained Defect Reports using Company own tool and in Test link.
 Coordinating with developers for defect analysis and performing Regression Testing.
 Generating Test Scenarios
Previous Company:-IBM September 2006 to October 2007
I worked there as Specialist Technical Support and was involved in production support of Financial/
Accounting Software (QuickBooks) of Intuit.
Educational Details
 M.C.A.(2003-06) from Dr.Hari Singh Gour University, Sagar, M.P. with 80%
 B.C.A (2000-03) from Dr.Hari Singh Gour University, Sagar, M.P. with 72 %
 12th
(1999-2000) from C.B.S.E Board,with 62%.
 10th
(1997-1998) from C.B.S.E Board,with 58%.
Personal Details:
Father’s Name : Mr. P.Raman Nair
Visa : Tier 2 Dependent Visa
Present Address : 14 B, Mexborough Avenue, LS73EF, Leeds

8. Joining Time : Can join within a week.
Ragesh Nair Raman