1. PLAN TO FACILITATE PATIENTS IN THE
EMERGENCY WARD OF JINNAH
HOSPITAL,LAHORE
Resource Person: Sir Hassan Asif
Group Members:
Syed Abbas Raza 12001151002
Usman Masud 12001151001
Hamza Masood 12001151007
Rizwan Khurram 12001151003
Umer Saeed 12001151004
Date:11Nov-26-2012

2. QUALITY PLANNING
• STATISTICAL ANALYSIS OF PAST SIX MONTHS OF THE FOLLOWING
-> NUMBER OF PATIENTS REGISTERED
-> TYPES OF PATIENTS
-> SERIOUS PATIENTS-ACCIDENTS/HEART STROKES
-> CONVENTIONAL PATIENTS
• NUMBER OF DOCTORS ATTENDING THE PATIENTS
• BASED UPON THE DATA ANALYSIS,BIFURCATE EMERGENCY WARD IN
TWO SECTIONS
-> HANDLING SERIOUS PATIENTS
-> DEALING NON SERIOUS PATIENTS
• AN IDEAL WARD LAYOUT TO BE ESTABLISHED FOR TIMELY AND
OPTIMUM UTILIZATION OF AVAILABLE FACITILITIES

3. QUALITY CONTROL
• MAINTAIN DATABASE THAT KEEPS THE RECORD OF THE FOLLOWING
->TIME OF INCOMING PATIENTS
->TIME OF OUTGOING PATIENTS
• CALIBERATION/MAINTENANCE OF TESTING MACHINERY
• READILY AVAILABLE MEDICINES ESPECIALLY FOR LIFE-SAVING
• SAMPLE SURVEYS/INTERVIEWS OF THE OUT GOING PATIENTS
• PERIODIC SURPRISE CHECKS BY THE SENIOR DOCTORS FOR EVALUATION

4. QUALITY IMPROVEMENT
• DEPUTED DOCTORS OF HIGH SKILLS AND PATIENCE.
• ROTATION OF THE STAFF AND NURSES TO AVOID STEREOTYPED FIXED
BEHAVIOR
• STAND-BY FACILITATION SERVICES TO BE PRESENT IN HOSPITAL
• WAITING ROOMS AND WARDS TO BE PROPERLY EQUIPPED/MAINTAINED
FOR PATIENT’S COMFORT
• TRAIN AND MOTIVATE THE MANAGEMENT TEAM
• PATIENT,S FEEDBACK