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A clear, impartial guide to 
Property auctions 
rics.org/consumerguides
Contents 
Introduction...........................................................................................................3 
About RICS.............................................................................................................3 
Buying at auction..................................................................................................4 
Selling at auction..................................................................................................7 
Useful links.............................................................................................................9 
Free RICS guides................................................................................................ 10 
Further information.......................................................................................... 11 
Find a Surveyor.................................................................................................. 11 
2
Introduction 
Property auctions have 
become increasingly 
popular with both buyers 
and sellers – whether 
they’re owners, occupiers, 
developers or investors. 
rics.org 
If you’re thinking of buying or 
selling a property at auction, 
it may be in your interests to 
make sure the auctioneer is an 
RICS member. 
This guide aims to tell you more about the 
auction process from both a buyer and seller’s 
point of view, and what you can expect. 
A clear, impartial guide to Property auctions 3 
About RICS 
RICS is the largest 
organisation for 
professionals working in 
property, land and 
construction worldwide. 
If you’re selling a property at auction, you may 
want to use an auctioneer who is an RICS 
member. If you’re looking to buy a property at 
auction, an RICS member can ensure the 
investment you make is a sound one. 
Using the services of RICS members offers real 
peace of mind because: 
• they give you clear, impartial and 
expert advice 
• they have strict rules of conduct to protect 
you – including appropriate insurance 
• RICS members have to update their skills and 
knowledge throughout their careers, so you 
can rely on their expertise 
• you are further protected by their formal 
complaints service and access to 
independent redress, for example through an 
Ombudsman scheme.
Buying at auction 
Advantages of buying at auction 
Buying at auction has become a more popular 
method of purchase in recent years. The main 
advantages are: 
• certainty, control and transparency – as a 
buyer, you are in control, deciding when to bid 
and how high you wish to go. A purchaser is 
able to buy the property at a price that was 
achieved competitively against other bidders 
in a transparent process, and if your bid is 
successful, then the property is yours on 
completion. The seller cannot withdraw 
• it is possible to buy properties quickly. If you 
are well organised, properly advised and have 
the requisite financial resources, you can 
exchange contracts in a matter of days. If the 
auctioneer is following RICS Common Auction 
Conditions, completion will be 20 working 
days after the auction 
• you may find properties are on offer with 
attractive low guide prices, although the 
eventual sale price will be determined by the 
level of competition in the room. 
Before the auction 
As a potential buyer, your first step is to get a 
copy of the catalogue from the auctioneer. This 
contains the ‘lots’ (properties) to be auctioned. 
You may want to view the property you plan to 
bid on before auction. 
Always deal with the auctioneer direct – this way 
you can be sure you have the most accurate and 
up-to-date information. If you’re viewing online, 
make sure you’re looking at the auctioneer’s 
official website, not one of the many listing sites 
that have no connection with them. 
Look through the following general information: 
• the Important Notice to Bidders 
• the Memorandum of Sale 
• the general conditions of sale (many 
auctioneers already use RICS Common 
Auction Conditions, which you can download 
free from our website at www.rics.org/cac). 
Try to get hold of the specific information 
relating to the lot (or lots) you’re thinking of 
buying. From the seller’s solicitor you need: 
• the legal pack, which contains documents 
such as the title information, searches and 
leasehold documents 
• any special conditions of sale. 
4 
5
From the auctioneer you need: 
• the guide price, which can change 
throughout the marketing period. It’s worth 
checking what the auctioneer defines as the 
guide price too – for instance, they may call it 
‘the seller’s minimum price expectation’ 
• any addendum, which you can get before or 
at the auction – this tells you about any 
additions or amendments to the catalogue 
that have come up and might affect the sale 
of the property 
• confirmation of all of the auctioneer’s fees 
ahead of the auction. 
It’s worth keeping in regular contact with the 
auctioneer so you know about any additions or 
amendments to the catalogue that have come 
up and might affect the sale of the property. 
Before you decide whether or not you should bid, 
make sure the information you’ve been given 
about the property is correct – it’s worth 
getting professional advice and both a valuation 
and an appropriate survey before you buy 
(see the free RICS guide Home surveys 
for further information, available at 
www.rics.org/homesurveys). 
Finally, you need to arrange finance – both for 
the exchange (normally a 10% deposit) and 
completion. If the auctioneer is following RICS 
Common Auction Conditions, completion will be 
20 working days after the auction. 
Once you’ve decided to bid, tell the auctioneer 
you’re interested in the property and keep in 
regular contact. 
rics.org 
Next, you need to find out what the auctioneer’s 
procedures are for the following: 
• proxy, internet or telephone bidding 
(if you or your solicitor or agent can’t 
attend the auction) 
• signing the Memorandum of Sale, and 
responsibility for insurance on the property 
from and including the auction day. Generally, 
insurance on the property is up to the buyer 
as soon as the hammer falls 
• paying the deposit 
• VAT – the auctioneer will ask the seller 
whether or not the sale is subject to VAT. 
If so, you need to know the impact of VAT 
on the deposit and completion amounts 
• checking your ID 
• pre-registration. 
The immediate run-up 
to the auction 
On the morning of the auction (or last thing on 
the day prior to the auction) it is worth calling 
the auctioneers and checking that the property 
your wish to bid for has not been withdrawn or 
already sold. This may save an unnecessary 
journey and related travel cost. 
A clear, impartial guide to Property auctions 5
6 
Auction day 
Make sure you arrive at the auction in time to 
check the addendum for any changes relating to 
the lot you want. Also, listen out for any 
announcements about the lot in the auctioneer’s 
opening remarks. 
When the lot is sold 
Before the hammer goes down, the auctioneer 
points to the highest bidder and states the final 
amount bid. Once the hammer falls, there is a 
binding contract, which is subject to the 
conditions of sale. 
If you’re the buyer, a member of the auction 
team will then approach you to get the 
information they need to complete the 
Memorandum of Sale and other relevant 
documentation. They’ll also ask you to pay the 
deposit and supply your ID. 
When the lot is unsold 
If a lot doesn’t reach its reserve price, the 
auctioneer says it hasn’t been sold and doesn’t 
bring down the hammer. 
If this happens with your prospective lot, make 
sure you leave your contact details with the 
auction team so you can find out about any 
post-auction sale. 
If you are still unclear about anything then 
contact the auctioneers who should be able to 
provide you with further information. 
1
Selling at auction 
The advantages of selling 
at auction are: 
• certainty – properties are not sold 
‘subject to contract’ in the same way as 
through a traditional estate agency sale 
method. The successful bidder is legally 
obliged to complete the sale once the 
gavel falls 
• good marketing exposure – many 
auctioneers advertise in national, local 
and trade press 
• speed – sale is relatively quick and 
completion usually takes place 20 working 
days after the auction if the auctioneer is 
using RICS Common Auction Conditions, 
which you can download from our website 
at www.rics.org/cac 
Before the auction 
If you want to sell a property at auction, first 
ask the auctioneer’s advice about its 
saleability, and what they would recommend 
as the guide and reserve prices. 
Once you’ve checked the date and venue of 
the proposed auction, ask the auctioneer for 
details of the terms of appointment. You 
need to agree these before the auctioneer 
does anything. 
Auctioneers have to follow a number of 
statutory regulations including the Estate 
Agents Act 1979. RICS members must also 
follow the RICS Rules of Conduct. 
rics.org 
The terms of appointment will include: 
• their commission if the property sells at 
auction, or if it’s withdrawn of sold before 
the auction, or sold after the auction 
• any extra charges and whether you’re 
liable for them. 
The terms of appointment will also include 
the auctioneer’s right to: 
• end or change the appointment 
• instruct your solicitor to prepare the legal 
pack and special conditions of sale, and 
to attend the auction 
• act on your behalf in the auction room, 
including signing the Memorandum 
of Sale 
• manage things in the auction room, 
including the bidding increments 
• sell the property at the reserve price 
or above. 
You also have to agree procedures for the 
following with the auctioneer: 
• amendments to the reserve and 
guide price 
• putting up sale boards at the property 
• exclusive advertising, including cost 
• inspections by potential buyers 
• proxy, internet and telephone bidding 
• identifying the successful bidder, getting 
the deposit cheque and signing the 
Memorandum of Sale 
• dealing with any unsold lots. 
A clear, impartial guide to Property auctions 7
The terms of appointment will include a 
warranty that the information you’ve 
supplied, or has been supplied on your behalf, 
is accurate. You also need to be aware of any 
disclaimers. 
In most cases, the auctioneer will be your 
sole agent. However, if you want to take on an 
associate auctioneer, they’ll need to agree 
their respective responsibilities, duties and 
fees with the auctioneer. 
Both you and your solicitor need to see the 
auctioneer’s general conditions of sale. 
These are often RICS Common Auction 
Conditions, see www.rics.org/cac 
Anti-money laundering regulations mean the 
auctioneer has to carry out money laundering 
checks, including proof of identity and 
address, as soon as they can. 
Auction particulars 
The next step is preparing the auction 
particulars. These may form part of your 
auction contract, and include any plans or 
photos of the property, which mush be as 
up-to-date as possible. The particulars must 
be factual and accurate, complying with the 
Property Misdescriptions Act 1991. 
You need to liaise with your solicitor to make 
sure you’ve revealed anything that could 
affect the sale of the property to the 
auctioneer – for instance public health 
notices, local land charges, major arrears 
of rent or service charge, or disputes. 
While the auction properties are being 
advertised, the auctioneer should tell you 
about the level of interest in your property 
and let you know if you get any prior offers, 
unless their terms of appointment 
state otherwise. 
Auction day 
If the lot is sold 
Even though you’ll probably be at the auction, 
when the hammer comes down it signifies 
a binding contract, and it’s the auctioneer 
or clerk who signs and exchanges the 
Memorandum of Sale with the buyer and 
collects the deposit. 
If the auctioneer is using the RICS Common 
Auction Conditions, completion will be 20 
working days after the auction. 
If the lot is unsold 
If the lot doesn’t reach your reserve price, 
you need to know what the auctioneer’s 
procedure is for dealing with unsold lots. 
8
rics.org 
A clear, impartial guide to Property auctions 9 
Useful links 
Here are some useful 
contact numbers and 
website addresses: 
RICS 
www.rics.org 
Essential Information Group 
www.eigroup.co.uk 
Focus 
www.focusnet.co.uk 
Investment Property Databank 
www.ipd.com 
Property Mall 
www.propertymall.com 
Which? 
www.which.co.uk 
HM Revenue & Customs 
www.hmrc.gov.uk 
Land Registry 
www.landregistry.gov.uk 
Council of Mortgage Lenders 
www.cml.org.uk 
Law Society 
www.lawsociety.org.uk 
The Law Society of Scotland 
www.lawscot.org.uk 
Registers of Scotland 
www.ros.gov.uk
Free RICS guides 
RICS has a range of free 
guides available for the 
property issues listed here. 
Development issues 
Compulsory purchase 
Home extensions 
Home hazards 
Dilapidations 
Flooding 
Japanese knotweed 
Subsidence 
Neighbour issues 
Boundary disputes 
Party walls 
Right to light 
Residential 
Buying a home 
Buying and selling art and 
antiques at auction 
Home surveys 
Letting a property 
Property auctions 
Renting a property 
Selling a home 
10
Further information 
We hope this guide is 
useful to you. If you’d like 
to know more about 
property auctions, or how 
RICS can help, please 
contact us. 
Visit our website 
rics.org/consumerguides 
alternatively email 
contactrics@rics.org or call the 
RICS Contact Centre 02476 868 555 
Consumer helplines 
RICS offers telephone helplines giving 
you 30 minutes of free advice on: 
• Boundary disputes 
• Party walls 
• Compulsory purchase. 
Just call 02476 868 555 and you will be put in 
touch with an RICS member local to you, willing 
to provide a free 30 minute initial consultation. 
Lines are open 
0830 –1730 (GMT), Monday to Friday. 
Contact us if you want 
to find independent, 
impartial advice from a 
qualified professional with 
good local knowledge. 
Look out for firms that are ‘Regulated by RICS’. 
Estate agents and surveying firms that are 
regulated by RICS are easy to spot as they use 
‘Regulated by RICS’ on their stationery and 
promotional material. 
To find an RICS firm in your area visit 
www.ricsfirms.com 
alternatively email 
contactrics@rics.org or call the 
RICS Contact Centre 02476 868 555 
A clear, impartial guide to Property auctions 11 
Find a Surveyor 
rics.org
Advancing standards in land, property and construction. 
RICS is the world’s leading qualification when it comes to professional 
standards in land, property and construction. 
In a world where more and more people, governments, banks and commercial 
organisations demand greater certainty of professional standards 
and ethics, attaining RICS status is the recognised mark of property 
professionalism. 
Over 100 000 property professionals working in the major established and 
emerging economies of the world have already recognised the importance of 
securing RICS status by becoming members. 
RICS is an independent professional body originally established in the UK by 
Royal Charter. Since 1868, RICS has been committed to setting and upholding 
the highest standards of excellence and integrity – providing impartial, 
authoritative advice on key issues affecting businesses and society. 
RICS is a regulator of both its individual members and firms enabling it to 
maintain the highest standards and providing the basis for unparalleled 
client confidence in the sector. 
RICS has a worldwide network. For further information simply contact the 
relevant RICS office or our Contact Centre. 
RICS HQ 
Parliament Square, London SW1P 3AD 
United Kingdom 
Worldwide media enquiries: 
e pressoffice@rics.org 
Contact Centre: 
e contactrics@rics.org 
t +44 (0)24 7686 8555 
f +44 (0)20 7334 3811 
Asia 
Room 2203 
Hopewell Centre 
183 Queen’s Road East 
Wanchai 
Hong Kong 
t +852 2537 7117 
f +852 2537 2756 
ricsasia@rics.org 
Oceania 
Suite 2, Level 16 
1 Castlereagh Street 
Sydney, NSW 2000 
Australia 
t +61 2 9216 2333 
f +61 2 9232 5591 
info@rics.org.au 
Americas 
One Grand Central Place 
60 East 42nd Street 
Suite 2810 
New York 10165 – 2811 
USA 
t +1 212 847 7400 
f +1 212 847 7401 
ricsamericas@rics.org 
Middle East 
Office G14, Block 3 
Knowledge Village 
Dubai 
United Arab Emirates 
t +971 4 375 3074 
f +971 4 427 2498 
ricsmenea@rics.org 
South America 
Rua Maranhão, 
584 – cj 104 
São Paulo – SP 
Brasil 
t +55 11 3562 9989 
f +55 11 3562 9999 
ricsbrasil@rics.org 
India 
48 & 49 Centrum Plaza 
Sector Road 
Sector 53, 
Gurgaon – 122002 
India 
t +91 124 459 5400 
f +91 124 459 5402 
ricsindia@rics.org 
United Kingdom 
Parliament Square 
London SW1P 3AD 
United Kingdom 
t +44 (0)24 7686 8555 
f +44 (0)20 7334 3811 
contactrics@rics.org 
Africa 
PO Box 3400 
Witkoppen 2068 
South Africa 
t +27 11 467 2857 
f +27 86 514 0655 
ricsafrica@rics.org 
Europe 
(excluding United 
Kingdom and Ireland) 
Rue Ducale 67 
1000 Brussels 
Belgium 
t +32 2 733 10 19 
f +32 2 742 97 48 
ricseurope@rics.org 
Ireland 
38 Merrion Square 
Dublin 2 
Ireland 
t +353 1 644 5500 
f +353 1 661 1797 
ricsireland@rics.org 
OCTOBER 2013/DML/18832/CONSUMERGUIDES rics.org

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RICS Property Auction Guide

  • 1. A clear, impartial guide to Property auctions rics.org/consumerguides
  • 2. Contents Introduction...........................................................................................................3 About RICS.............................................................................................................3 Buying at auction..................................................................................................4 Selling at auction..................................................................................................7 Useful links.............................................................................................................9 Free RICS guides................................................................................................ 10 Further information.......................................................................................... 11 Find a Surveyor.................................................................................................. 11 2
  • 3. Introduction Property auctions have become increasingly popular with both buyers and sellers – whether they’re owners, occupiers, developers or investors. rics.org If you’re thinking of buying or selling a property at auction, it may be in your interests to make sure the auctioneer is an RICS member. This guide aims to tell you more about the auction process from both a buyer and seller’s point of view, and what you can expect. A clear, impartial guide to Property auctions 3 About RICS RICS is the largest organisation for professionals working in property, land and construction worldwide. If you’re selling a property at auction, you may want to use an auctioneer who is an RICS member. If you’re looking to buy a property at auction, an RICS member can ensure the investment you make is a sound one. Using the services of RICS members offers real peace of mind because: • they give you clear, impartial and expert advice • they have strict rules of conduct to protect you – including appropriate insurance • RICS members have to update their skills and knowledge throughout their careers, so you can rely on their expertise • you are further protected by their formal complaints service and access to independent redress, for example through an Ombudsman scheme.
  • 4. Buying at auction Advantages of buying at auction Buying at auction has become a more popular method of purchase in recent years. The main advantages are: • certainty, control and transparency – as a buyer, you are in control, deciding when to bid and how high you wish to go. A purchaser is able to buy the property at a price that was achieved competitively against other bidders in a transparent process, and if your bid is successful, then the property is yours on completion. The seller cannot withdraw • it is possible to buy properties quickly. If you are well organised, properly advised and have the requisite financial resources, you can exchange contracts in a matter of days. If the auctioneer is following RICS Common Auction Conditions, completion will be 20 working days after the auction • you may find properties are on offer with attractive low guide prices, although the eventual sale price will be determined by the level of competition in the room. Before the auction As a potential buyer, your first step is to get a copy of the catalogue from the auctioneer. This contains the ‘lots’ (properties) to be auctioned. You may want to view the property you plan to bid on before auction. Always deal with the auctioneer direct – this way you can be sure you have the most accurate and up-to-date information. If you’re viewing online, make sure you’re looking at the auctioneer’s official website, not one of the many listing sites that have no connection with them. Look through the following general information: • the Important Notice to Bidders • the Memorandum of Sale • the general conditions of sale (many auctioneers already use RICS Common Auction Conditions, which you can download free from our website at www.rics.org/cac). Try to get hold of the specific information relating to the lot (or lots) you’re thinking of buying. From the seller’s solicitor you need: • the legal pack, which contains documents such as the title information, searches and leasehold documents • any special conditions of sale. 4 5
  • 5. From the auctioneer you need: • the guide price, which can change throughout the marketing period. It’s worth checking what the auctioneer defines as the guide price too – for instance, they may call it ‘the seller’s minimum price expectation’ • any addendum, which you can get before or at the auction – this tells you about any additions or amendments to the catalogue that have come up and might affect the sale of the property • confirmation of all of the auctioneer’s fees ahead of the auction. It’s worth keeping in regular contact with the auctioneer so you know about any additions or amendments to the catalogue that have come up and might affect the sale of the property. Before you decide whether or not you should bid, make sure the information you’ve been given about the property is correct – it’s worth getting professional advice and both a valuation and an appropriate survey before you buy (see the free RICS guide Home surveys for further information, available at www.rics.org/homesurveys). Finally, you need to arrange finance – both for the exchange (normally a 10% deposit) and completion. If the auctioneer is following RICS Common Auction Conditions, completion will be 20 working days after the auction. Once you’ve decided to bid, tell the auctioneer you’re interested in the property and keep in regular contact. rics.org Next, you need to find out what the auctioneer’s procedures are for the following: • proxy, internet or telephone bidding (if you or your solicitor or agent can’t attend the auction) • signing the Memorandum of Sale, and responsibility for insurance on the property from and including the auction day. Generally, insurance on the property is up to the buyer as soon as the hammer falls • paying the deposit • VAT – the auctioneer will ask the seller whether or not the sale is subject to VAT. If so, you need to know the impact of VAT on the deposit and completion amounts • checking your ID • pre-registration. The immediate run-up to the auction On the morning of the auction (or last thing on the day prior to the auction) it is worth calling the auctioneers and checking that the property your wish to bid for has not been withdrawn or already sold. This may save an unnecessary journey and related travel cost. A clear, impartial guide to Property auctions 5
  • 6. 6 Auction day Make sure you arrive at the auction in time to check the addendum for any changes relating to the lot you want. Also, listen out for any announcements about the lot in the auctioneer’s opening remarks. When the lot is sold Before the hammer goes down, the auctioneer points to the highest bidder and states the final amount bid. Once the hammer falls, there is a binding contract, which is subject to the conditions of sale. If you’re the buyer, a member of the auction team will then approach you to get the information they need to complete the Memorandum of Sale and other relevant documentation. They’ll also ask you to pay the deposit and supply your ID. When the lot is unsold If a lot doesn’t reach its reserve price, the auctioneer says it hasn’t been sold and doesn’t bring down the hammer. If this happens with your prospective lot, make sure you leave your contact details with the auction team so you can find out about any post-auction sale. If you are still unclear about anything then contact the auctioneers who should be able to provide you with further information. 1
  • 7. Selling at auction The advantages of selling at auction are: • certainty – properties are not sold ‘subject to contract’ in the same way as through a traditional estate agency sale method. The successful bidder is legally obliged to complete the sale once the gavel falls • good marketing exposure – many auctioneers advertise in national, local and trade press • speed – sale is relatively quick and completion usually takes place 20 working days after the auction if the auctioneer is using RICS Common Auction Conditions, which you can download from our website at www.rics.org/cac Before the auction If you want to sell a property at auction, first ask the auctioneer’s advice about its saleability, and what they would recommend as the guide and reserve prices. Once you’ve checked the date and venue of the proposed auction, ask the auctioneer for details of the terms of appointment. You need to agree these before the auctioneer does anything. Auctioneers have to follow a number of statutory regulations including the Estate Agents Act 1979. RICS members must also follow the RICS Rules of Conduct. rics.org The terms of appointment will include: • their commission if the property sells at auction, or if it’s withdrawn of sold before the auction, or sold after the auction • any extra charges and whether you’re liable for them. The terms of appointment will also include the auctioneer’s right to: • end or change the appointment • instruct your solicitor to prepare the legal pack and special conditions of sale, and to attend the auction • act on your behalf in the auction room, including signing the Memorandum of Sale • manage things in the auction room, including the bidding increments • sell the property at the reserve price or above. You also have to agree procedures for the following with the auctioneer: • amendments to the reserve and guide price • putting up sale boards at the property • exclusive advertising, including cost • inspections by potential buyers • proxy, internet and telephone bidding • identifying the successful bidder, getting the deposit cheque and signing the Memorandum of Sale • dealing with any unsold lots. A clear, impartial guide to Property auctions 7
  • 8. The terms of appointment will include a warranty that the information you’ve supplied, or has been supplied on your behalf, is accurate. You also need to be aware of any disclaimers. In most cases, the auctioneer will be your sole agent. However, if you want to take on an associate auctioneer, they’ll need to agree their respective responsibilities, duties and fees with the auctioneer. Both you and your solicitor need to see the auctioneer’s general conditions of sale. These are often RICS Common Auction Conditions, see www.rics.org/cac Anti-money laundering regulations mean the auctioneer has to carry out money laundering checks, including proof of identity and address, as soon as they can. Auction particulars The next step is preparing the auction particulars. These may form part of your auction contract, and include any plans or photos of the property, which mush be as up-to-date as possible. The particulars must be factual and accurate, complying with the Property Misdescriptions Act 1991. You need to liaise with your solicitor to make sure you’ve revealed anything that could affect the sale of the property to the auctioneer – for instance public health notices, local land charges, major arrears of rent or service charge, or disputes. While the auction properties are being advertised, the auctioneer should tell you about the level of interest in your property and let you know if you get any prior offers, unless their terms of appointment state otherwise. Auction day If the lot is sold Even though you’ll probably be at the auction, when the hammer comes down it signifies a binding contract, and it’s the auctioneer or clerk who signs and exchanges the Memorandum of Sale with the buyer and collects the deposit. If the auctioneer is using the RICS Common Auction Conditions, completion will be 20 working days after the auction. If the lot is unsold If the lot doesn’t reach your reserve price, you need to know what the auctioneer’s procedure is for dealing with unsold lots. 8
  • 9. rics.org A clear, impartial guide to Property auctions 9 Useful links Here are some useful contact numbers and website addresses: RICS www.rics.org Essential Information Group www.eigroup.co.uk Focus www.focusnet.co.uk Investment Property Databank www.ipd.com Property Mall www.propertymall.com Which? www.which.co.uk HM Revenue & Customs www.hmrc.gov.uk Land Registry www.landregistry.gov.uk Council of Mortgage Lenders www.cml.org.uk Law Society www.lawsociety.org.uk The Law Society of Scotland www.lawscot.org.uk Registers of Scotland www.ros.gov.uk
  • 10. Free RICS guides RICS has a range of free guides available for the property issues listed here. Development issues Compulsory purchase Home extensions Home hazards Dilapidations Flooding Japanese knotweed Subsidence Neighbour issues Boundary disputes Party walls Right to light Residential Buying a home Buying and selling art and antiques at auction Home surveys Letting a property Property auctions Renting a property Selling a home 10
  • 11. Further information We hope this guide is useful to you. If you’d like to know more about property auctions, or how RICS can help, please contact us. Visit our website rics.org/consumerguides alternatively email contactrics@rics.org or call the RICS Contact Centre 02476 868 555 Consumer helplines RICS offers telephone helplines giving you 30 minutes of free advice on: • Boundary disputes • Party walls • Compulsory purchase. Just call 02476 868 555 and you will be put in touch with an RICS member local to you, willing to provide a free 30 minute initial consultation. Lines are open 0830 –1730 (GMT), Monday to Friday. Contact us if you want to find independent, impartial advice from a qualified professional with good local knowledge. Look out for firms that are ‘Regulated by RICS’. Estate agents and surveying firms that are regulated by RICS are easy to spot as they use ‘Regulated by RICS’ on their stationery and promotional material. To find an RICS firm in your area visit www.ricsfirms.com alternatively email contactrics@rics.org or call the RICS Contact Centre 02476 868 555 A clear, impartial guide to Property auctions 11 Find a Surveyor rics.org
  • 12. Advancing standards in land, property and construction. RICS is the world’s leading qualification when it comes to professional standards in land, property and construction. In a world where more and more people, governments, banks and commercial organisations demand greater certainty of professional standards and ethics, attaining RICS status is the recognised mark of property professionalism. Over 100 000 property professionals working in the major established and emerging economies of the world have already recognised the importance of securing RICS status by becoming members. RICS is an independent professional body originally established in the UK by Royal Charter. Since 1868, RICS has been committed to setting and upholding the highest standards of excellence and integrity – providing impartial, authoritative advice on key issues affecting businesses and society. RICS is a regulator of both its individual members and firms enabling it to maintain the highest standards and providing the basis for unparalleled client confidence in the sector. RICS has a worldwide network. For further information simply contact the relevant RICS office or our Contact Centre. RICS HQ Parliament Square, London SW1P 3AD United Kingdom Worldwide media enquiries: e pressoffice@rics.org Contact Centre: e contactrics@rics.org t +44 (0)24 7686 8555 f +44 (0)20 7334 3811 Asia Room 2203 Hopewell Centre 183 Queen’s Road East Wanchai Hong Kong t +852 2537 7117 f +852 2537 2756 ricsasia@rics.org Oceania Suite 2, Level 16 1 Castlereagh Street Sydney, NSW 2000 Australia t +61 2 9216 2333 f +61 2 9232 5591 info@rics.org.au Americas One Grand Central Place 60 East 42nd Street Suite 2810 New York 10165 – 2811 USA t +1 212 847 7400 f +1 212 847 7401 ricsamericas@rics.org Middle East Office G14, Block 3 Knowledge Village Dubai United Arab Emirates t +971 4 375 3074 f +971 4 427 2498 ricsmenea@rics.org South America Rua Maranhão, 584 – cj 104 São Paulo – SP Brasil t +55 11 3562 9989 f +55 11 3562 9999 ricsbrasil@rics.org India 48 & 49 Centrum Plaza Sector Road Sector 53, Gurgaon – 122002 India t +91 124 459 5400 f +91 124 459 5402 ricsindia@rics.org United Kingdom Parliament Square London SW1P 3AD United Kingdom t +44 (0)24 7686 8555 f +44 (0)20 7334 3811 contactrics@rics.org Africa PO Box 3400 Witkoppen 2068 South Africa t +27 11 467 2857 f +27 86 514 0655 ricsafrica@rics.org Europe (excluding United Kingdom and Ireland) Rue Ducale 67 1000 Brussels Belgium t +32 2 733 10 19 f +32 2 742 97 48 ricseurope@rics.org Ireland 38 Merrion Square Dublin 2 Ireland t +353 1 644 5500 f +353 1 661 1797 ricsireland@rics.org OCTOBER 2013/DML/18832/CONSUMERGUIDES rics.org