Soft skills are attributes of every person that are based on their personality and are required for effective interaction. They complement hard skills and include traits like collaboration, communication, critical thinking, and problem solving. Soft skills can be learned and developed.

1. SOFT SKILLS
Prepared by: ESL Students in Rita’s Class
EAP2 – Fall 2018Images: Courtesy of ClipArt and other sources

2. Soft Skills
Attributes of every person
Required for effective interaction
Based on what we are
Complement hard skills
Collaboration Communication
Critical thinking
Motivation
Problem solving
Flexibility
Elaborating
Self-supervising
Cooperation
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3. Soft skills
attributes of
everybody
complemen
t hard skills
based on
what we
are
for effective
interaction
Collaboration
Source: https://www.slideshare.net/RitaProkopetz/soft-skills-preparation-for-the-canadian-workplace
Images: Google Images
Motivation
Critical thinking
Adaptability Self-supervising
Leadership
Flexibility
Communication
Creativity
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4. Soft skills
• What are they?
Attributes of every person
• What is their purpose?
Required for effective interaction
• How do we develop them?
Based on what we are
• Why do we need to learn about them?
Complement hard skills
Soft
skills
Problem
solving
communica
tion
https://www.slideshare.net/RitaProkopetz/soft-skills-preparation-for-the-canadian-workplace
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5. Problem
solving
Cooperation
Soft
Skills
Complement
hard skills
Required for
effective
interaction
Communication
Based on what we are Observation
https://www.compassltd.co.ukhttps://www.slideshare.net/RitaProkopetz clip art H04
Characteristics
of every person

6. • Work Ethics
• Cultural
Competence
• Teamwork
• Creativity
• Adaptability
• Skills used
in every
occupation
• Required to
carry out
tasks
• Chosen
based on
surveys
conducted
• Needed for
workers to
be
effective
• Problem
Solving
• Innovation
• Communicat
ion
• Leadership
• Humor
Link: https://www.slideshare.net/RitaProkopetz/soft-skills-preparation-for-the-canadian-workplace
Photo and images courtesy of Google images
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7. 1) What are they?
2) What are they purpose?
3) How do we develop them?
4) Why do we need to learn about them?
Reference: https://www.slideshare.net/RitaProkopetz/soft-skills-preparation-for-the-canadian-workplace
Photo and images Courtesy of Google images
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8. Attentive listening
Appropriate communication
Adaptability
Assertiveness
Collaboration,
cooperation
Collegiality, courteous
behaviour
Critical thinking,
observing
Cultural competence
Following instructions,
elaborating
Reliability, work ethics
Motivation, interest
Self directed,
self supervising
Sense of humour
Flexibility Innovation
Reasoning
Creativity
Teamwork
Problem solving
Communication
LeadershipAttributes of
Every person
Based on what
we are
Complement hard
skills
Required for effective
interaction
Reference:https://www.slideshare.net/RitaProkopetz/soft-skills-
preparation-for-the-canadian-workplace
PhotoandimagesCourtesyofGoogleimages
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9. Soft Skills
Soft skills are part of our personalities. They represent our behaviour,
our ability to communicate with others and work in the group. The
soft skills can be “learned” and changed.
Soft Skills
Acceptable
Communicating
appropriately
Collaborating Attentive Positive
Sense of
humour
Not acceptable
Dismissive Short-tempered Inappropriate
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10. Attributes of
every person
Required for
effective
interaction
Based on
what we are
Complement
hard skills
Flexibilit
y
Innovation
Humor
Ethics
Adaptability
Reasoning
Creativity
Team work
Leading ship
Motivation
Resource: https://www.slideshare.net/RitaProkopetz/essential-skills-33169380
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11. REFERENCES
Some of the resources used (among others):
https://elearningindustry.com/soft-skills-key-everyones-employability-career-progression
https://www.slideshare.net/RitaProkopetz/soft-skills-preparation-for-the-canadian-workplace
Disclaimer: We have made every effort to cite all sources and Royalty-free sites
Link: https://www.slideshare.net/RitaProkopetz/soft-skills-preparation-for-the-canadian-workplace
Photo and images courtesy of Google images
Source: https://www.slideshare.net/RitaProkopetz/soft-skills-preparation-for-the-canadian-
workplace
Images: Google Images
https://www.compassltd.co.uk
Reference: https://www.slideshare.net/RitaProkopetz/soft-skills-
preparation-for-the-canadian-workplace
Photo and images Courtesy of Google images

12. SOFT SKILLS
Prepared by: ESL Students in Rita’s Class
EAP2 – Fall 2018
Images: Courtesy of ClipArt and other sources