Bus_310_Week_8_Writing_Assignment28476.doc Human Resource Management 9 Running Head: HUMAN RESOURCE MANAGEMENT Creating a Dream Job Introduction In a particular organization, there are various categories of jobs to be carried out by the individuals. It is important for the organization to make sure that, it describes the job in an appropriate manner. If the job will be described in a proper manner then, it is likely that, the employee working in the job shall be in the position to carry out the tasks regarding the job in a proper manner. In the present paper, the discussion shall be made in relation to a particular job. A compensation and benefit package shall also be made for the job. A performance appraisal program shall also be included in the present paper regarding the job under hand. Job Selected In the present situation, the job which has been selected is the job of a financial manager in the organization. There are various tasks and activities which are required to be performed by a financial manager in the organization. It is important for an organization to have efficient financial manager working for it. It is also important to describe the job of a financial manager so that, the organization achieves good quality results in relation to the activities performed by the financial manager within the organization (Amos, Ristow, Pearse & Ristow, 2009). Job Description In relation to the present situation the jobs which has been selected is the job of the financial manager. In relation to the job description of the job of the financial manager, there are certain things which are required to be taken into consideration. The financial manager of the organization is responsible for providing and interpreting the financial information within the organization. The financial manager is also responsible for making sure that, he monitors and interprets the cash flow along with predicting the future trends of cash flows for the organization. There can be various changes in the financial situation of the organization. The financial manager is responsible for predicting the changes and advising the organization in an appropriate manner regarding the change. In addition to the above, the financial manager of an organization collates, prepares, and interprets the budgets, accounts, commentaries and the financial statements of the organization. The financial manager is also required to control the income, cash flow and the expenditure. The financial manager develops the financial systems and the models within the organization. He supervises the staff engaged in the activities regarding financial management of the organization. Moreover, the financial manager also gets into discussion with the managerial staff and other colleagues (Werner, Schuler & Jackson, 2011). In this way, it can be said that, there are various kinds of activities required to be carried out by financial manager of the organization. When, an individual is appoi ...

1. Bus_310_Week_8_Writing_Assignment28476.doc
Human Resource Management 9
Running Head: HUMAN RESOURCE MANAGEMENT
Creating a Dream Job
Introduction
In a particular organization, there are various categories of jobs
to be carried out by the individuals. It is important for the
organization to make sure that, it describes the job in an
appropriate manner. If the job will be described in a proper
manner then, it is likely that, the employee working in the job
shall be in the position to carry out the tasks regarding the job
in a proper manner. In the present paper, the discussion shall be
made in relation to a particular job. A compensation and benefit
package shall also be made for the job. A performance appraisal
program shall also be included in the present paper regarding
the job under hand.
Job Selected
In the present situation, the job which has been selected is the
job of a financial manager in the organization. There are various
tasks and activities which are required to be performed by a
financial manager in the organization. It is important for an
organization to have efficient financial manager working for it.
It is also important to describe the job of a financial manager so
that, the organization achieves good quality results in relation
to the activities performed by the financial manager within the
organization (Amos, Ristow, Pearse & Ristow, 2009).

2. Job Description
In relation to the present situation the jobs which has been
selected is the job of the financial manager. In relation to the
job description of the job of the financial manager, there are
certain things which are required to be taken into consideration.
The financial manager of the organization is responsible for
providing and interpreting the financial information within the
organization.
The financial manager is also responsible for making sure that,
he monitors and interprets the cash flow along with predicting
the future trends of cash flows for the organization. There can
be various changes in the financial situation of the organization.
The financial manager is responsible for predicting the changes
and advising the organization in an appropriate manner
regarding the change.
In addition to the above, the financial manager of an
organization collates, prepares, and interprets the budgets,
accounts, commentaries and the financial statements of the
organization. The financial manager is also required to control
the income, cash flow and the expenditure. The financial
manager develops the financial systems and the models within
the organization. He supervises the staff engaged in the
activities regarding financial management of the organization.
Moreover, the financial manager also gets into discussion with
the managerial staff and other colleagues (Werner, Schuler &
Jackson, 2011).
In this way, it can be said that, there are various kinds of
activities required to be carried out by financial manager of the
organization. When, an individual is appointed for the financial
manager then, he should be given the information about the jobs

3. which, he is required to carry out in the organization. The
description of the job will help the financial manager of the
organization to make sure that, the organization achieves its
organizational goals regarding the finance department.
Compensation and Benefit Package
When, a particular job is designed in the organization, it is also
important for the organization to make sure that, it designs a
compensation and benefit package for the employee. Regarding
the compensation and benefit package, it is important for the
organization to make sure that, the compensation and benefits
are given to the financial manager according to the level of
work performed by him or her (Mathis & Jackson, 2011). The
financial manager should be provided additional benefits as and
when, the results produced by him are above the standard level.
The financial manager of the organization will be provided the
basic pay of $56000 per annum. Along with the basic pay, the
financial manager will be provided bonus as and when, the
organization achieves better results in comparison to the
standards set by it. The financial manager will be given earned
leave of 30 days during the year. In addition to the earned
leave, the financial manager will be given the benefit of
travelling either out of the country or within the country for a
period of 10 days during the year. The organization will bear
the expenses incurred by the financial manager during the
course of the visit of financial manager abroad.
The level up to which, the expenses shall be borne by the
financial manager of the organization shall be $2000. The
financial manager will be provided the educational benefits for
his children up to the level of $1000 during a year. The medical
facilities for the financial manager, his or her children and his

4. or her parents will be provided up to the level of $1500 during
the year (Sims, 2007).
All the above mentioned things will form the part of the
compensation and benefit plan of the financial manager in the
organization. The organization could look forward to make
changes in the compensation and benefit plan over a period of
time the basic structure of compensation and benefit plan will
remain the same over a long duration of time. The above
mentioned compensation and benefit plan seems to be
appropriate as far as the financial manager of the organization
is concerned.
It is important for the organization to make sure that, it
provides the benefits and compensation to the employees
according to the needs and requirements of the financial plan so
that, appropriate level of results regarding the performance of
the financial manager in the organization are achieved. The
organization can make improvement in the financial planning
according to the needs and requirements of the financial
manager so that; the financial manager is in the position to
carry out his activities in a more efficient manner in the future.
Performance Appraisal Program
When, a particular job is provided to the employees in the
organization then, it is necessary for the organization to make
sure that, it appraises the performance of the employees. The
method of appraising the performance of the employees in the
organization is termed as performance appraisal. In relation to
performance appraisal, the job performance of the employee is
evaluated.
The performance appraisal is a part of career development
program in the organization. It consists of various reviews of

5. the performance of employees within the organization. When,
an organization builds up a performance appraisal program then,
it becomes easier for it to make sure that, the organization
achieves good quality results (Martin, 2008). An organization
gets in the position to find out whether, it is carrying out its
activities in a proper manner or not.
By virtue of performance appraisal, the organization shall be in
the position to make sure that, it identifies the employees who
are not carrying out their activities appropriately. The
identification of poor performing employees will help the
organization to make sure that, it works for the purpose of
providing training to those employees. The employees in the
organization are expected to work in a positive manner with the
help of the training given to them.
In the present situation, the position of financial manager is the
only position of this kind within the organization. Therefore, it
is important to have a performance appraisal program. Certain
important things are to be included in the performance appraisal
program initiated by the organization regarding the evaluation
of the performance of financial manager in the organization.
Here, in the present situation, the performance appraisal method
selected by the organization is the critical incident method. In
this particular performance appraisal method, the performance
of the employees is judged based on certain incidents. In this
method, the ability of the financial manager shall be judged on
the basis of the actions taken by the financial manager in certain
crucial situations.
For example, if the financial manager of the organization has
taken the decision of making investment in a particular project
and the project has been successful for the organization then,
the actions or the performance of the financial manager shall be

6. considered to be effective. On the other hand, if there will be a
situation that, the organization has not been in the position to
achieve good quality results regarding the achievement of the
goals or the investment has not given desired results to the
organization then, the performance of the financial manager will
not be considered to be effective.
Based on the above mentioned thing, the performance of the
financial manager will be evaluated. The financial manager will
be given rewards and additional benefits if, he performance will
be above satisfactory (Kleynhans, 2006).On the other hand, if
the organization will derive losses from the project in which,
the investment has been made then, the financial manager will
be provided training to work in a better manner in the future.
Rationale of Using Critical Incident Method
The organization should make sure that, it works for the
purpose of making use of critical incident method in the future.
With the help of the critical incident method, the organization
shall be in the position to derive better level of results for it.
The job of financial manager is not a routine based job. During
the course of his job, the financial manager has to make various
crucial decisions.
In this way, the actual strength of the financial manager is
determined only on the basis of the decision taken by him
during the course of his working in a particular situation under
consideration. The critical incident method will help the
organization to determine whether, the employee has the ability
to make effective decisions at crucial junctures or not. The
critical incident method is more effective than other methods as
it helps the organization to make decisions based on primary

7. information.
The management takes a look at the decision of the financial
manager directly. There is no dependence on any kind of
secondary information in the present situation. In this way, the
information available to the management is first hand
information (Mathis & Jackson, 2011). Due to the above
mentioned advantages, it can be said that, critical incident
method is the most appropriate method for appraising the
performance of financial manager in the organization.
Conclusion
The present paper was in relation to description of job of
financial manager in the organization. A financial manager has
a very important role to play within the organization. Due to the
importance of financial manager within the workplace, it is
important for the organization to make sure that, it works for
the purpose of achieving good quality results and evaluates the
performance of the financial manager.
In relation to the performance appraisal of financial manager,
the organization should make use of critical incident method. In
relation to the critical incident method, the organization shall be
in the position to find out the ability of the financial manager to
make good quality decisions at crucial stages. In this way, for
the present situation, the organization should definitely make
use of critical incident method of performance appraisal.
References
Amos, L.T., Ristow, A., Pearse, J.N. & Ristow, L. (2009).
Human Resource Management. (3rd ed.). Juta and Company
Ltd.

8. Kleynhans, R. (2006). Human Resource Management. Pearson
South Africa.
Martin, J. (2008). Human Resource Management. SAGE.
Mathis, R.L. & Jackson, H.J. (2011). Human Resource
Management: Essential Perspectives. (6th ed.). Cengage
Learning.
Sims, R.R. (2007). Human Resource Management:
Contemporary Issues, Challenges And Opportunities. IAP.
Werner, S., Schuler, S.R. & Jackson, E.S. (2011). Human
Resource Management. (11th ed.). Cengage Learning.
Quality_Improvement_Email_ANS427306.doc
RUNNING HEAD: QUALITY IMPROVEMENT EMAIL
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PAGE
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Quality Improvement Email
Quality Improvement EmailHCS 588
Purpose of quality management in the health care industry
The management of quality in the health care sector
ensures that the patients get the best health care that they need.
Quality management is a factor that the health organizations
need to integrate into their systems to make sure that they can
meet the patients’ needs with high-quality healthcare. Using the
quality management, the health practitioners can come up with
approaches, which help to enhance the internal processes that in
turn ensure that they achieve better results in their strategies of
offering healthcare. Quality management is helpful in improving
the protection while at the same time increasing good
organization and in turn enhancing the firm’s usefulness in the

9. healthcare procedures. It also plays a significant role in the
delivery of products to the human resources in a firm (Berwick,
Blanton, & Roessner, 1991).
Definition of quality by stakeholders
In the healthcare industry, the concept of quality may
have different definitions since there is the presence of diverse
views of the inhabitants who have the interest of good
healthcare. The stakeholders in the healthcare industry have
varied definitions of quality. An example is a definition used by
healthcare providers as being a methodological approach.
Among the parameters that are employed in the definition of the
class are regarding accurateness of the patient’s diagnosis, the
suitability about the therapy offered to a patient and finally the
outcome of the health of a patient. Those that pay, tend to use
cost-effectiveness of the health services provided by the health
organization. The employer’s concentrate on keeping the
expenses low while at the same time ensuring their employees
work swiftly. Patients, on the other hand, want skill to be
applied in the communication between them and the health care
providers (Davies, Nutley, & Mannion, 2000).
Roles in health care related to quality improvement
The perfect leader nowadays is one that can plan and
drive the continuing work, quantity, and group. Such an
individual requires working efficiently with a managerial
leadership as well as with the members of the quality
improvement team. A data entry person is responsible for
conducting data-entry and needs enough time as well as
computer-entry rights to support the submission of the reports
on a daily basis. A provider champion is a very crucial member
of the quality improvement team due to the clinical nature of
the work. The provider champion works in close collaboration
with the patients who are directly impacted by the QI pains.

10. Among the people that need to be concerned with the existing
processes and are required to be part of the team are the
operations people. This is because the work involves designing
novel process as well as reshuffling the old ones (Chaudhry, et
al., 2006).
Areas that must be monitored for quality
Among the principal areas that should be monitored for
quality are structure, processes, and even outcome. There are
some structural indicators, which include organizational
elements like the health care, organization features like the ratio
of the hospital beds to a covered populace as well as the hours
of operations. Here are also the characteristics of the provider
that are involved in the Pediatrics sub-specialist accessible,
case management systems and translators. The process
indicators are responsible for the portrayal of standard care,
which ought to be linked to a particular kind of patient. Quality
control is not bound to the observance of all the suggested steps
of care for a specified condition or patient. In a certain way,
quality is evaluated according to the relation towards the
observance towards a minimum number of markers. The
outcome indicators take into account the factors that are linked
with the program goal as well as contentment of the clients.
Accrediting and regulatory organizations involved in quality
improvement and their roles
There is a group known as the Accreditation Association
for Ambulatory Healthcare (AAAHC), which is responsible for
the accreditation of the ambulatory health care firms together
with the ambulatory surgery stations; office related surgery
stations as well as the endoscopy stations. There is also a
nonprofit organization known as the Accreditation Commission
for Healthcare, which deals generation of accreditation
alternative, and it is highly concentrated on the requirements of

11. small providers. Moreover, we have the DNV Healthcare Inc.,
which is responsible for offering hospital accreditation together
with the infection risk control and to a large extent
improvement of standards. Furthermore, there is the NCQA, the
National Committee for Quality Assurance. This is a non-profit
organization that deals with enhancing health care quality
through the administration of evidence related values as well as
actions (Blumenthal & Kilo, 1998).
Quality improvement organizations
An organization which has for a long time been providing
support research for the individuals to be able to make decisions
that are up to date hence leading to quality of health care
services. This organization is known as the Agency for
healthcare research and quality. Among the contributors to the
AHRQ is the Ambulatory Quality Alliance, which deals with
obtaining national quality strategy through the Medicare and
Medicaid services (Blumenthal & Kilo, 1998).
Quality improvement resources
There is a set of databases that combine in one place
through current research on the efficiency of the health care
treatments, interventions and methods used as well as the
diagnostic tests. National Quality Measure Clearinghouse is a
resource that is utilized for the evidence related quality
measures and measure collections. The Oxford Center for
Evidence-based Medicine table is a process of identifiable
suitable proof practical and its outcome explicit (Berwick,
Blanton, & Roessner, 1991).
References
Berwick, D. M., Blanton, G. A., & Roessner, J. (1991). Curing
Health Care: New Strategies for Quality Improvement. Journal
for Healthcare Quality, 13(5), 65-66.

12. Blumenthal, D., & Kilo, C. M. (1998). A report card on
continuous quality improvement. Milbank Quarterly, 76(4),
625-648.
Chaudhry, B., Wang, J., Wu, S., Maglione, M., Mojica, W., &
Roth, E. (2006). Systematic review: impact of health
information technology on quality, efficiency, and costs of
medical care. Annals of internal medicine, 144(10), 742-752.
Davies, H., Nutley, S. M., & Mannion, R. (2000).
Organizational culture and quality of health care. Quality in
Health Care, 9(2), 111-119.