2. 1. Company Profile
British College for Excellence in Studies (BCES) was
founded in 1997.
It has journeyed over sixteen years with its main objective of
providing professional education.
It has everything to offer for educational needs.
It promises to become one of India’s leading colleges with an
acknowledged reputation for excellence in teaching.
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3. 2. Organizational Structure
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Board of Directors
Managing Director
Teaching Staffs Counselors Receptionists
Accounts Manager Graphic Designer
4. 3. Services Offered
Communicative English Programs
IELTS/TOEFEL Preparation
Study Abroad (Through BCES Admissions Abroad Pvt.Ltd)
British Qualifications
Correspondents Indian Degree Qualifications
International Student Identity Card
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7. 5.1 Tasks Done
As Database Marketing Analyst
Conducting market research among the students in Delhi
NCR.
Feeding survey data into a spreadsheet for the future use of
the company.
Contacting potential customers and making appointments.
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8. 5.2 Tasks Done
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As Office Assistant
Getting clients’ documents translated to Spanish.
Sending clients’ documents for Apostille and collecting them
later.
Data entry tasks such as filling application forms for a client.
9. 6. Reflections
Learned how to communicate properly and change ‘No’ into
‘Yes’.
People are ready to listen to us when they are going to be
benefitted only.
Realized the existence of informal communication.
Delay in the payment of salary to the permanent staff is quite
common.
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10. z6. Reflections (Cont.)
Realized that employees there are not loyal to their boss.
Creditors’ payments are delayed and debtors’ payments are
collected immediately.
Companies expect employees to take more responsibilities.
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Survey
questionnaire I used
for the market
survey I conducted
during the
internship in British
College
