Lisa Leidig's presentation at QITCOM 2011


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eAccessibility Policy in Qatar

Lisa Leidig - Policy and Strategy Manager, ictQATAR

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Lisa Leidig's presentation at QITCOM 2011

  1. 1. Qatar’s eAccessibility Policy Draft Proposal May 26, 2011
  2. 2. Why is an eAccessibility Policy Needed? Removes barriers to accessing and using ICT products, services and applications Ensures persons with disabilities can use computers, mobile phones, the Internet, ATMs, eKiosks and digital content on an equal basis with others
  3. 3. <ul><li>The World Bank estimates that 10 to 12% of the world’s population has a disability. If age related disabilities are included, the population with disabilities climbs to 18% -- over a Billion people. </li></ul><ul><li>In Qatar there are 10,174 registered disabled people as per the Statistics Authority: 7,270 are physically disabled; 1,806 are visual, hearing, or speech disabled; 125 are elderly disabled and 973 are with various disabilities. </li></ul><ul><li>These numbers are growing: </li></ul><ul><li>From 2007 to 2009, the number of people with disabilities increased by 27% </li></ul><ul><li>The 2010 census shows that people over 65 doubled from 2000 to 2010 </li></ul>Disability Statistics
  4. 4. <ul><li>Internet Websites and content – only a handful of websites in Qatar are accessible by international standards </li></ul><ul><li>Critical telecommunications services and supporting technologies are still needed by those with disabilities – emergency services, public pay phones and relay services are still unavailable </li></ul><ul><li>Public access terminals/eKiosks/ATMs – features are not available to enable many persons with disabilities to use them independently </li></ul><ul><li>Assistive Technologies (ATs) – persons with disabilities, their families, teachers and employers are not fully aware of the benefits of ATs and how to get access to them </li></ul><ul><li>Local digital content – music, text, audio, images and video is mostly inaccessible to the those with disabilities in Qatar. </li></ul>Barriers to an Accessible ICT ecosystem in Qatar
  5. 5. <ul><li>Qatar’s eAccessibility policy is designed to: </li></ul><ul><ul><li>reduce each of the 5 key barriers identified over a period of 5 years </li></ul></ul><ul><ul><li>be practical – achievable and without undue financial burden on implementing bodies </li></ul></ul><ul><ul><li>Build partnerships among key stakeholders – Mada (Qatar’s assistive technology center), telecommunications service providers, Banks, government organizations, digital content producers and distributors so as to successfully implement the policy. </li></ul></ul>Reducing the barriers – the Policy Provisions
  6. 6. <ul><li>All public sector websites providing online services and information for the public are required to meet international standards for web accessibility – including delivering web content to mobile devices </li></ul><ul><li>The second edition of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 Level AA and W3C’s Mobile Web Best Practice Guidelines 1.0 will be the referenced standards for Qatar. </li></ul><ul><li>Time Frame </li></ul><ul><li>2013 – any new public sector website should be in compliance </li></ul><ul><li>2015 – any existing public sector website should be in compliance </li></ul>Policy Provision 1 – Web Accessibility
  7. 7. <ul><li>Accessible handsets and user interfaces in 2011 </li></ul><ul><li>Accessible public pay phone services within 6 months of the policy’s effective date </li></ul><ul><li>Relay Services for the hearing impaired and speech impaired starting from 2012 </li></ul><ul><li>Accessible emergency services within 6 months of the policy’s effective date </li></ul>Policy Provision 2 – Telecommunications Services
  8. 8. <ul><li>Government owned banks should provide at least 1 fully accessible and/or universally designed ATM at strategic located branches – e.g. large shopping malls by 2013 </li></ul><ul><li>Government agencies who provide online services via public access terminals and kiosks should ensure that at least 1 terminal located at strategic locations such as customer service centers and at geographic main offices is fully accessible/and or universally accessible by 2015 </li></ul>Policy Provision 3 – ATMs and Public Access Terminals/eKiosks
  9. 9. <ul><li>Establish a fund to improve access to ATs and services in 2011 </li></ul><ul><li>Develop practical guidelines to facilitate uptake and usage of ATs </li></ul><ul><ul><li>Accessible Websites by 2011 </li></ul></ul><ul><ul><li>Digital Content by 2012 </li></ul></ul><ul><ul><li>Procurement by 2013 </li></ul></ul><ul><li>Provide demonstration, training and evaluation of ATs for persons with disabilities as well as their families, educators and employers </li></ul><ul><li>Collaborate and coordinate with stakeholders to increase the availability and utilization of ATs in Qatar </li></ul>Policy Provision 4 – Assistive Technologies
  10. 10. <ul><ul><li>Recommendation 1: 10% of total digital content - eBooks, online news, electronic educational materials and government services produced or distributed locally should be accessible by 2015 </li></ul></ul><ul><ul><li>Recommendation 2: at least 450 hours per year (equivalent of 0.5 hours per day) of captioned video programming should be available in 2013 </li></ul></ul><ul><ul><li>Recommendation 3: at least 900 hours per year (equivalent of 1 hour per day) of captioned video programming should be available in 2015 </li></ul></ul><ul><li>Accessible eBooks and public eServices </li></ul><ul><li>Accessible Video Programming </li></ul>Policy Provision 5 – Accessible Digital Content
  11. 11. Thank <ul><li>Lisa Leidig Policy & Strategy Manager </li></ul>