1. PraveenKumar Diwakar
Mobile: +91 9918634977/9919074428
E-Mail: praveenkumar.divakar@gmail.com
Strength
A Team player with exemplary communications, analytical and problem solving skills having 05
years of Offroll and 03 years of Onroll experience of independently handling overall activities.
Honesty, Hardworking stamina and well settled in local area.
Professional and Academic Qualification
 Graduation from Kanpur University (U.P.). in 2011
 Intermediate from UP Board. In 2009
 High School from UP Board. In 2007
 6 month diploma in Computer Application & Operating System
 Strong base Computer Working knowledge of MS Word, MS Excel, Internet.
Organisational Experience
Reliance Communication (Apr.2007 to Jun.2008)
Blue star (Jun.2008 to Feb.2013)
Yebhi.com (Feb.2013-Feb.2014)
EcomExpress Private Limited (Apr.2014-Till Date)
Organisational Work Experience
Worked with Reliance Communication (Apr.2007 – Jun.2008) and Blue star (Jun.2008-
Feb.2013) as Filed Supervisor.
Key Deliverable Areas:
 Bill Collection
 Bill Delivery
 Rectifying Customer Queries
Worked with Yebhi.Com As Service Staff since Feb.2013 to Feb. 2014
Key Deliverable Areas:
 Warehouse Pickup and Handling Pickup Load
 Shipment Processing & handing over to HUB
 Managing the Pickup Boys and Assign the Duties & Areas
 Coordinating with customer and resolving their queries to some extent.
 Handle delivery Staff their request and queries.
 Manging inboud/outbound load and managing delivery approx. 92%
Presently Working with EcomExpress Pvt Ltd. As Service Staff from Apr.2014 to Dec.2015
Then Promoted to Service Supervisor from Dec.2015 to Till Date
Key Deliverable Areas:
 Attempting 100% Delivery of inbound Shipments on same day.
 Attempting 100% Delivery of Old Shipments as per NDR remarks.
 COD cash correctness 100% on daily basis.
 Upkeep of DC documents.
 Processing of resignation/no-info/new joining cases.
 Handling Proformance/Complaints and Grievances of team members and motivating them
to achieve required targets.

2.  Providing 100% connection of outbound shipments.
 Maintaining Dc 100% security without theft loss.
 Receiving of all incoming load then physical verification and cross checking it against co
loader CD and c-note
 Responsible for Logistic and send dispatch load.
 Preparing gate passes (returnable / non –returnable load).
 Preparation of goods & inspection report (Shortage/excess/damage).
 Preparing of different type of reports, daily load received report, monthly weight report.
 Checking all Operation Record weekly.
Logistics Exposure
 To ensure controlled dispatch as per requirements with adequate documents and to monitor
the finished goods shipments as per shipping windows.
 Well knowledge of local market, transports & logistics.
Achievements & Award
 Given Successfull Company SOP training to the new Employee in 3
state(Kolkatta,Jharkhand and Assam) and got Appreciation and Gladiator Award
(2015) from the company
Personal Dossier
Date of Birth : 07th
Sep 1990
Marital Status : Married
Father’s Name : Mr. R.B Diwakar
Address : 538/2/497 adarsh puram Triveni nagar lll rd sitapur road
Lucknow
Date:
Place: Lucknow
( )