This document discusses the history and types of e-banking. It describes how e-banking first began in the 1980s using technologies like EDI and telephone banking. The main types of e-banking are listed as ATMs, debit cards, phone banking, mobile banking, and online banking via computer. The advantages of e-banking are lower costs for banks and customers, easier access for customers, and economic benefits like reduced illegal activities. However, disadvantages include less social interaction, security risks from hackers, and requiring computer access and skills. In conclusion, e-banking has allowed banks to offer new products more efficiently while empowering customers.
3. MORE ABOUT E-BANKING
HISTORY TECHNOLOGY
In 80’s E Banking EDI is the main
is popular in the technology used
world. by E-Banking.
In UK 1983 Bank At 80’s The banks
of Scotland had were using
set up E -Banking telephone ,TV
for customers of sets for E-
the Nottingham Banking.
8. ADVANTAGES TO CUSTOMER-
1. Easy withdraw money through ATM
card with mini bank statements
2. Operate own account at
your home computer.
3. Payment of
utility bill.
4. Worldwide shopping
on a hour
5. 24mouse click.
availabilities of
banks.
6. Secured
money.
9. ADVANTAGES TO BANK-
1. Controlling overheads and
operating cost of banks.
2. Greater efficiency, better time usage
3. Creates a competitive banks.
and enhanced control of
environment for banking
industry. paperless environment.BankTransaction
4. Make a
Banking Methods Used Cost per
for
Manual, Personal Rs. 40/- to Rs. 100/-
depending on bank.
5. Proper documentation of records Rs. 30/- only
ATMs Rs. 20/- to
and transactions of banks.
Internet/PC Rs. 8/- only
Telephone Banking Rs. 15/- only
6. The reach and delivery
capabilities help the banks.
10. ADVANTAGES TO ECONOMY
1. Creates a better enabling
environment that supports growth.
2. Reduction if cost, reduced delivery
time, increased efficiency, reduced
3. Discourage many illegal and
wastage.
illegitimate
practices like money laundering of
4. Create a better economic
frauds.
condition.
5. Documentation of the economic
activity.
11. DISADVANTAGES-
1. E-banking promotes lack of
socializing/social contacts
2. Hackers may intercept data and
defraud customers
3. Phone bills can increase
4. Customers will be more
vulnerable to are compelled to have
5. Customers phishing
computers at home, Internet access
6. Easier for customers to
and computers skills
mismanage their accounts due to
the 24-hour service that will be
available
12. From all of this, we have learnt that
information technology has
CONCLUSION
empowered customers and businesses
with information needed to make
better investment decisions. At the
same time, technology is
allowing banks to offer new products,
operate more efficiently, raise
productivity, expand
geographically and
compete globally. Amore
efficient, productive banking industry
is providing services of greater quality
and value. E-