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PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Career Summary Page 1 of 10
Sr. Business Analyst / Solution Architect – Telecom Amdocs CRM / BSS
IT professional with 25+ years of versatile, ground up IT experience spanning the customers across globe US,
Europe & Asia Integral part of IT technology generations, industry trends
Telecom – 15 yrs (AT & T, T-Online, Reliance Communications, British Telecom, Talk Talk UK)
Wide E2E Telecom B/OSS Techno-Functional, Presales, actual solution design, implementation exposure
in Sales, Order Processing, Service, Fulfillment, Billing and Assurance with deep specialization into CRM &
Billing system integration.
Finance, Bespoke IT Systems – 10 yrs (United Nations, Unit Trust of India, American Dry Fruits Store, Marine
Food Processing – Amar Cold Storage, Bombay Sheetal)
Ground up custom applications design –analysis, design, development using client / server technologies
Core IT Experience and Differentials
• Wide global customer experience – US, Germany, Switzerland, Belgium, Netherlands, UK, Indonesia, India
• Unique legacy system transformation achievement / involvements
o Marine Food systems / product (Year 1995/96) – Recovered complex legacy Clipper87 system from
DUSTBIN to Customer Delight, originally developed poorly by IIT level programmers. In record 6
months, original 175 converted to just 45 programs, still giving delightful customer experience
o AT & T’s Huge legacy to strategic Light Speed program (2006-2009) – System testing onsite lead
for team of 50 + liaise surrounding teams (UAT, regression, contractors, onsite/offshore developers)
o Reliance Communication Clarify CRM – Special contribution to salvage few screens & DB,
components crashed due to (a) Buggy Coding (b) Performance issues
• Effectiveness & Hands on innovations – Hands on to troubleshoot, often resolve complex technical,
operational issues for users / developers, so get full cooperation from all stake holders, examples:
o Talk Talk IPVPN API – Most bug free component design in UAT testing in entire IPVPN stack
o AT &T save testing cycle time – Advanced Perl script automating nightly servers bouncing
o Proactive CRM BI framework in Perl (Oracle DBI) – ZERO defects in internal systems testing
o T-online Strategic Amdocs Process Manager v12.5 implementation – Quick resolution of technical
problems saving project going into jeopardy, due to new technology used 1
st
time by customer
o T-online Perl script for legacy CRM code reverse engineering – save project team’s time hugely
o T-online automation of integration testing in legacy Tuxedo – Making time consuming, human
error prone non visual integration testing just clickable, less error prone saving lot of time
o Reliance communication automation of Clarify CRM deployment to different servers – making
developer’s life hugely easier, saving precious project time
o American Dry Fruits custom data security – Using Novel INT 67 API to protect unsecured DBF data
o All Marine food customers advanced Windows GUI like DBGrid tool development in legacy
Clipper87 – Enhancing developer’s productivity hugely and giving end users rich GUI like customer
experience in legacy DOS environment
Horizontal Technologies / Domain Skills Summary
Skill / Area Exp (Yrs.) Level
Telecom B/OSS E2E Solution Design, Program Management 8 Expert
CRM – Amdocs Clarify CRM v 9/10/11.5/12.5 8 Expert
CRM DW/ETL – Clarify, Siebel & VANTIVE 8 Months Familiar
Delphi - (Oracle / Sybase / MS SQL) 4 Expert
Client / Server
PowerBuilder (PFC) – Oracle / Sybase 3 Expert
Java/J2EE, Web Services, PHP, Perl (CGI, DBI, OOO) Unix shell scripts 2 Familiar/Expert
C, COBOL, Fortran, 8086 Assembly, Clipper, FoxPro Hobby / 5 Expert
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 2 of 10
Tech Mahindra, PUNE
OSS Solutions, TalkTalk Technolgies. UK, Manchester IP VPN Product Launch for Business Customers
Lead B/OSS Designer (for IP VPN) (Mar 13 – April 15)
• Large and very strategic project to launch the IPVPN in market (to retire legacy Tiscali/Remedy based stack)
• Closely working with customer principle architect, business & system owners to analyze requirements
• Leading and facilitating 5 core designers and coordinating with program, development and testing managers
and leads through out the life of project
• Additionally designing (a) Public provisioning WS IPVPN API – To be used by Talk Talk partners to order and
provision various IP VPN variant product/services to integrate partner order management Portal, OSS DB,
Pega BPM provisioning engine and Order Tracking component (b) Design of Quote and Order structures
for PROVIDE, IN FLIGHT and IN LIFE – As part of API design extension from scratch & OSS DB
enhancement to create of IPVPN service assets / inventory
Achievements / Customer Appreciation
[Jonathan Barrett – Principle Solution Architect] Pradeep has been responsible for the entire design for a new API
for quoting, ordering and managing business network products. This is a significant component of a new system
that is key to TalkTalk's strategy for growth in the business to business sector. Pradeep is outstanding on
flexibility and result orientation
BSS/OSS Pre Sales Support Telecom Enterprise CRM/BSS IT System Transformation
Lead CRM & Specialist Amdocs Clarify CRM Architect (July 11 – Mar 13)
Serving two groups (global ESS & Europe BSS) catering system solutions, migrations & technical consultancy to
new proposals or existing ongoing delivery projects.
• Responsible for analyzing RFPs or customer pain points at technical, IT system & business requirements level
• Suggesting high level solution approach (preliminary presentations & system architecture diagrams)
• Carry out due diligence by Web Conferencing or onsite visits for discussing with IT managers, Sr. Architects
• Provide system roadmap for short term or/and long term BSS IT transformations
AT & T (3 Months Onsite – US, New Jersey) Telecom Enterprise IT System/Process Transformation
Sr. CRM Consultant / IT Cluster Lead (Jan 10 – July 11)
B/OSS IT Systems & Business Process Transformation Consulting Project – The consulting assignment for
AT & T business services group (ABS) to discover operational pain points and suggest transformation roadmap or
solutions to reduce cost
• IT consultant for IBM Global Account - Talking with end users and analyzing process and systems used and
understand pain points. Suggest solutions to improve operation efficiency and reduce cost
• IT Cluster Lead - Understand & analyze the various IT systems so that proposed IT solutions proposed as
consulting output can be refined per systems impacts and identify best roadmap for system transformations
British Telecom (2 Months Onsite – UK Offshore since Feb 2010) OSS System Migration
Sr. Solution Architect / Sr. E2E Designer / Sr. Business Analyst (May 09 – Jan10)
Contract or OSS Systems Migration to strategic OSS stack (Aug 09 to Till Date)
The biggest transformation program for BTGS to migrate the 400+ BTGS telecom infrastructure maintenance
contracts to BT’s strategic OSS stack to optimize contracts operations, control cost and improve margins.
• Handling essentially MNC or Tier1 contracts VISA, Lloyds, HBOS & Nationwide
• Analyzing existing processes and systems in OSS stack and developing migration plan (business change plan)
along with business analyst & business change manager
• Discussing & explaining migration requirements with all BT platforms
• Preparing E2E design & facilitating E2E delivery
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 3 of 10
AT & T, USA (Onshore – Chicago) Light Speed Billing, API & On Call Support ( > Order Management)
Onsite Program Manager (July 06 to Aug 08)
The projects were linked to Light Speed (IP based - Billing, Ordering) & Long Distance (Copper Cable based -
Billing & Provisioning) product families, clubbed into small program. The system testing scope of over 6/7 AT & T
employees with several contractors was taken over by Tech Mahindra. The AT & T organization splits twice created
challenges in proposed Tech M ownership.
• Managed 4 project transitions – At same time (3 Chicago & 1 CA), overcoming tough challenges especially in
3 projects initially then on 4
th
project too due to AT & T organizational split.
• Overcome Political Challenges – Put Tech M team at comfortable & lead position by overcoming complex
political situations due to a) continuous organization changes in AT & T affecting this project to maximum extent
b) too many senior members from Accenture/CDT from one side and new Sr. TD employees from other side
• Effective Techno Manager – Acclaimed as very effective techno manager role in all 4 projects, take on
competitors “to shield & then promote” inexperienced TG2 resources. Working 12+ hrs too frequently in first 6
months for mentoring onsite & offshore key resources, then delegating step by step manner showing excellent
leadership skills.
• Hands on / Leading by Example – Due to new, dynamic & multiple E2E applications flow nature of Billing API
support & production support testing scope, gone fully hands on, which is added to project by customer
dynamically
• Going Extra Mile / Beyond – Taken over lot of "onsite centric" stakes from AT & T employees beyond
"offshore & owner Sr. TD scope" in area of "environment management" winning confidence of whole billing
system testing group of AT & T, spanning many Sr. TDs / Sr. TLs, cross organizations. Streamlined
environment ownership issues, via clean transparent tolls & coordination. This reduced “uncalled conflicts” on
environments within different “stakeholder testing groups” e.g. multiple competitor agencies, employees &
managers
• Constructive guidance to Competitor / customer employees – Many Accenture (California) & employee
(New Heaven) openly taken guidance from me – Include Indians & Americans as well – especially on
dynamic production support & environment / architectural issues
Achievements / Customer Appreciation
• "Tech M Team Helped us to survive, learn and grow in new (LD & Light Speed) billing area" – John Vinci, Sr.
Technical Director
• "No one (in IT world) can replace Pradeep” – John Vinci (Sr. Technical Director) to Tech M, PD
• Included in employee list to visit call centers representatives – By Michel Moore, Executive Director
AT & T, USA (Onshore – St. Louis) Proposed AMDOCS Order Management v6 – Development
Development Technical Lead (Sept 2005 – Dec 2005)
• Non Billable visit (along with J2EE TG2 resource) to St. Louis for proposed "Development Lead" role for
Amdocs OMS v6 development project
• Attended Training on OMS (functional & technical) at Amdocs, Chesterfield location
• Developed Clarify CRM simulator for OMS as POC
• Assisting management for 5/6 months waiting for proposed project options
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 4 of 10
Deuteshe Telecom, Germany (Onshore – Darmstadt) BOT – Clarify CRM Maintenance & Enhancements
Project Manager / Sr. Solution Architect (Jan 2004 – July 2006)
As Sr. Clarify Consultant / Sr. Solution Architect, working at account level spanning 3 projects a) Clarify
Maintenance b) Migrating partial call center operations to process manger c) Thick to Thin Client Migration
On Site (1 Year):
As Technical Project Manager:
• Forced existing competitor to leave and forced internal T-Systems "to go on toes" in Clarify Maintenance
branch against numerous constraints like complex composite organization structure involving two strong
competitors a) in-house T-Systems & b) Product vendor Amdocs itself, German as project language, internal
organizational groups / lobbies
Sr. Solution Architect (in parallel with other project ownership):
• Resolving serious jeopardy (lack of development environment) by jumping into – Installation & maintenance of
Clarify v12 process manager application on 5 Unix servers
• Overcoming process manager / CBO technical / product bugs (Clarify side) with help of clean workarounds
• Partial involvement in streamlining UCPRID/FASTCRC deployment process
• All round mentoring / technical support to all project team members on various Clarify/process manager
issues/problems
• Complex CRM integrations using Clarify 12.5 process manager, Web Logic, Java Web Services, JOLT,
Tuxedo technologies
Off shore (7/8 Months):
a) Business analysis and leading delivery of Invoice complaint process
• Business analysis for one the most complex business process (process having maximum interfaces with
other systems)
• “Invoice complaint functionality” knowledge transfer to AMDOCS tester working in onsite Germany
(marathon telephone call of 2 ½ hour)
• As senior member of project helping the management, along with SPM & others, during customer’s
(Amdocs) visit
• Important escalations / critical suggestions AT RIGHT TIME by collaborating with SPM and other senior
process owners
b) Leading newly formed solution architect team (for short time)
• Leading functional baseline efforts – Functional survey template document and explanations to capture
base lining information for all processes
• Solution Architect Group plan
Environment: Clarify Version 12.5, Tuxedo, Weblogic / JSP / XML, Oracle 9 (Unix), OS - Unix Sun OS
Achievements / Customer Appreciation
• "Pradeep is Technical Sherlock Holmes" – Volker Reiss, German Customer Delivery Manager, Tech M,
GMBH
• After 1 year from completion of project resolved Clarify CRM v12.5 process manager issues for BT project on
request from BSS dept head – Team struggling for many days, I resolved issue in 4 hrs.
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 5 of 10
Ness Technologies (India) Ltd.
Fujitsu Systems, Indonesia (Onsite – Jakarta) fContact Helpdesk/Support – Clarify CRM
Project Manager / Sr. Solution Architect (Jan 2003 – Apr 2003)
The Fujitsu sells hardware & software products in Indonesia. To provide technical help or support to the customers
as they use Fujitsu’s and other related OEM vendor products, they initiated the new department called ‘fCONTACT’.
The CRM packaged software Clarify is being implemented as part of ‘fCONTACT’ initiative so that calls will be
handled and traced in organized manner.
As Sr. Clarify Consultant / Project Manager:
• Project planning & scheduling, monitoring and team management
• Customer interaction, requirement gathering, analysis & consolidation / sign-off and solution design, system /
User Acceptance Testing
• Involve in Clarify configurations & customization and technical guidance to the team
• Clarify training to end users on business & administrative features. The user manual preparation (draft training
PPT at end of project and full word user manual delivered from offshore after 1 month)
Achievements / Customer Appreciation
• Class room training of Immature, ignorant & young CSR end users on “basics of Clarify product” – Quick
decision on 1
st
day itself as requirement analysis going nowhere. Later again at end of project on
customization done to Clarify product.
• Customer Sr. Manager “left my employees to Pradeep fully” – only jumped when necessary for critical issues
Technical Environment: Clarify 11.5, MS SQL 2000, Windows 2000-Advanced Server, VSS
Reliance Infocomm, India (Domestic –
Mumbai)
New Call Center Setup – Clarify CRM Implementation
Clarify Consultant (Mar 2002 – Dec 2002) & (June 2003 – Dec 2003)
As Clarify Consultant:
• Prototyping/implementing identified Clarify customizations for Fault Management and Order Management
• Using UI Editor, Clear Basic tools (client side and Tuxedo application server level code)
• Configuring/localizing clarify using the Policies & Customers and finding solutions to complex problems
• Loading auto destination rules and complicated business rules involving CB Batch, custom start events,
dynamic notify groups, manual time bomb manipulation with CB code
• Setup business calendars with custom weekly hours / holidays with help of custom database & form
objects
• Developing advanced utilities/Screens/Unix Scripts to use for various configuration tasks & build process
As Build Manager:
• Promote all customization to TEST & PRODUCTION environments, as part of it developed advanced GUI
utilities to ease out porting MANY / ALL Clarify objects and CB code from one database to another
Achievements / Customer Appreciation
• Won confidence of customer dept head & Amdocs CTO on visit
• Technical Lead (UK) Jermy Amer – “Pradeep does solid work, requires absolute no supervision. As soon as
some requirement is found he comes with comprehensive solution covering even the hidden aspects of
requirement or problem. His attitude towards work is very good.”
• Developed innovative screen for porting of configuration items between two environments
Technical Environment: Clarify Version 10.1, Tuxedo, TIBCO, AVAYA (CTI), WebLogic / JSP / XML, Oracle 8
(Unix), Perl/Shell scripts, Clarity, OS – Unix/Windows 2000
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 6 of 10
Infogain India (P) Ltd.
North USA CRM customers (USA, CA) Business Intelligence Frameworks (Clarify, Siebel & Vantive)
Project Leader / Clarify Consultant June 2001 – March 2002 (8 months)
The internal initiative to build decision support (BI) solutions over operating CRM data to sell these in US market:
• Taking top 40 queries over each CRM/Clarify Modules by CEO as the requirements and designing the stage,
data warehouse and data mart databases and making creating mapping / data design documents (most
contributed for Clarify CRM)
• Developing ETL Stored Procedures for Clarify/Siebel database for MS SQL, Oracle 8i
• Lead Role for developing ETL scripts in Perl (NT/Unix), DTS packages (NT)
• Extensive QA for ETL scripts using debugging tools such as TOAD (Oracle), SQL Server tools
Achievements / Customer Appreciation
Nominated for Infogainer of the Month award for Clarify Mapping & Perl-DBI scripts / execution framework
Technical Environment: MS SQL 7/2000, DTS, Perl 5.6 (Oracle-DBI), Oracle 8I (PL/SQL), BRIO, OS - Windows
NT 4.0/Unix, TOAD, Rapid SQL
Financial & Mortgage Clients (USA –
California)
Clarify version 9 implementation for managing
customer support and product quality systems
Project Leader / Clarify Consultant December 2000 – April 2001 (5 Months)
As off-shore project leader for ClearSupport, ClearQuality & ClearSales modules for a Financial Product /
Application Service Provider company:
• Coordinating with onsite team/PM in US California and leading offshore team
• Full fledge clarify product installation i.e. Rule Manager, Notifier to create identical client site environment at off-
shore
• Sharing requirement analysis with on-site team and sending prototypes / approach documents for approval
before starting actual development
• Configuring and customizing the ClearSupport, and Clear Quality modules
• Configuring/Defining the products using Product Manager
• Modifying the clarify database and the clarify forms using UI Editor and Clear Basic code
• Making unit test documents and executing unit testing for all off-shore development work
• Using DATAEX to send configurations and customizations to US team to load them in Gold and production
database
Technical Environment: Clarify Version 9.0, MS SQL 7.0, OS – Windows NT 4.0
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 7 of 10
XLN'ce Software
Europe wide (Netherlands – Amsterdam)
Industrial products dealer www.brawo.nl
Web based sales, product catalog / pricing and order
management application (phase I)
Project Manager May 2000 – October 2000 (6 Months)
Converting existing static HTML product catalog web site into database driven dynamic web site using MySQL
database, allows to print product brochures, multiple Euro languages supported:
• Requirement analysis of complex web based product catalog application
• Prototyping through e-mail with overseas client and designing screens and database, project
plan/schedule preparation
• Managing the Netherlands based Client through Phone / E-mail for all project related issues
• Development and leading of 4 members team for complex HTML forms in PHP/MySQL
• Writing Component Specifications, Unit Test Plan and HTML user manual/help preparation
Achievements / Customer Appreciation
Direct Customer: “Chapeau!. It seems that the IT-ers that you work with are human and not humanoids like
those over here (Netherlands). I am very pleased with the way they do the work. Normally they have only
square eyes and they don’t have a clue of what I want”
On communication with customer (Account Manager/Technical Director) – “Dear Pradeep, This letter is an
excellent piece of drafting! Well done! Keep it up!”
Technical Environment: PHP, MySQL, IIS/Apache 1.3, LINUX/Win NT 4.0, Power Designer
Datamatics Limited
Internal Project (Datamatics – Mumbai) Project Tracking Tool for client Lexis Nexis USA
Project Leader & Sr. Developer Nov 1999 – May 2000 (6 Months)
The project was for internal tracking of large offshore software project with continuous short deliverables and many
people working simultaneously. The weekly status reports need to be generated and submitted to overseas client.
The project managers, team leaders and software engineer are using the system to enter and query the project
information.
As project leader/developer performed following activities:
• Requirement study and documentation.
• Making and following application development standards
• Designing the database tables, views and stored procedures using S-Designor
• Confirming design by discussion with project leaders and managers
• Developing Client/Server MDI application in Delphi 3.0/Oracle 7.3
• Development of ancestor forms Parent, Base Child, Base Data, Base Transaction, Base Report/Preview
• Used Object Oriented features of Delphi 3 such as form inheritance
• Providing application security with user levels and menu access control
Achievements / Customer Appreciation
• End User Department Head – Mahesh Zurale : “Excellent foundation work for our future enhancements!”
• End Users (Project Leaders) – “Excellent! Neatly made GUI a touch of professional outlook”.
Technical Environment: Windows NT 4.0, Delphi 3 / Oracle 7.3, S-Designer
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 8 of 10
United Nations Organizations (Switzerland – Geneva) Bunch of Onshore-Offshore Fix Cost Projects
Technical Architect / Project Leader May 1997 – November 1999 (over 2 ½ Yrs)
UNDCP – National Drug Control System (NDS) – Team Size: 25
UNOG – Mainframe Downsizing Project – Team Size: 40
UNICC – Accounting and Charge-Back System – Team Size: 10
All projects are onsite-offshore execution model with onsite requirement analysis, off shore development and onsite
implementation phase:
• Supporting project manager in requirement study
• Designing the preliminary database tables using S-Designer
• Developing Client/Server MDI prototype during the requirement study in Power Builder 6.0/PFC
• Demonstrating and discussing prototype screens with users
• Developing the component specifications and unit test plan documents
• Guiding developers in construction phase and done code reviews
• Creating the on line user manual / windows help file using Microsoft Word 97 / ROBOHELP tool
Achievements / Customer Appreciation
Acclaimed as example Project Leader – All the technical /design documents made are always used as
example for other / next projects. Demonstrated user and technical documentation skills very rare skills
possessed by s/w professionals
Technical Environment: Windows NT 4.0, PowerBuilder 6.x / Oracle 8 / Sybase 11, S-Designer/Power Designer,
ROBOHELP
ABN AMRO via FICS (Belgium –
Brussels)
Electronic Banking Product – OfficeNet &
DirectNet
Technical Consultant Nov 1996 – May 1997 (6 Months)
The Project was for reputed Banking Product used by ABN AMRO. The Product can be used at Home or at office
to do financial transactions. The users were able do domestic as well as international payments using this Product.
As Technical Consultant responsible for following:
• Responsible for Office Net part of product used by office users. Worked as Clipper Consultant to do
modifications & testing in quite complicated coding done by 90 programmers over last 3 years.
• Developed customized debugging tool to study run time clipper environment in detail for inadequately
documented clipper system
• Very Delicate major changes to clipper code without affecting other system part as some of the programs has
been entirely rewritten by maintaining user interface same
• Product installation programs spanning multiple diskettes
Achievements / Customer Appreciation
Group Vice President (Mr. Arwind Pandey) – “Very good feedback from Client (FICS) about all the technical
work done”
Technical Environment: Windows 95/DOS, Clipper 5.2, Lotus notes (used just as project tool)
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 9 of 10
insoft Computer Systems Designer and Consultants
Unit Trust of India (India – Mumbai) Mutual Fund Database/Decision Support Systems
Project Lead / Sr. Developer Oct 1994 – Nov 1996 (2 Years)
The three phased project was for Research & Planning department of Unit Trust of India. It analyses the various
schemes promoted by UTI and other mutual funds in financial investment market and compares them with each
other with help of numerous statistical reports.
• Studying and discussing with user about requirements
• Project time estimation, quotations
• Planning targets, training other project members
• Developing, testing and implementation of the software
Technical Challenges:
• Most of the reports were too complex, so numerous complicated SQL queries were used
• Developed Delphi DLL library and used from Paradox to speedup iterative financial calculations such as IRR
• Oracle 7.0 stored procedures were also used to speedup iterative financial calculations
• Some reports were too big fetching 5000 lines of very high level language such as ObjectPAL
• Reports were highly parameterized i.e. user can select wide range of criteria defined over basic data attributes.
Achievements / Customer Appreciation
• Unit Trust Management End User: “One of best & professional project leader seen from your company”
• Managing Director (Raj Khadwala): “Always took responsibility and completed the work, even the smallest
amount work is executed in systematic manner, a example for fellow project leaders and programmers”
Technical Environment: Windows 3.11, Delphi 2/Oracle 7.0, Paradox
Kaytek Computer Services Pvt. Ltd.
Marine Food Exports (India – Mumbai)
Bombay Sheetal & Chirag International
Purchase, Billing and Production Systems
Analyst / Sr. Developer Feb 93 – Oct 1994 (2 Years)
Totally handling of marine food accounts for software consultancy, plus leading all teams of clipper programmers
(totally 15/20 programmers) by way of:
As a Change Agent / Implementer:
• Moving all clipper projects / teams from “Clipper 87 to Clipper 5.x”
• Moving from “single user to multiple user LAN programming”
• Moving from procedural to object oriented type i.e. “Programmer will ask questions and user will respond”
to “User will Trigger the UI events and programmer will respond” style
As a Technical Innovator:
• Developed exceptionally high reusable objects including DbGrid Object in Clipper allowing programmers to
concentrate on business logic rather then browsing mechanics in clipper code
• Class room training to junior and other developers to demonstrate use of Object Oriented / Event Driven
programming, OOO library and “guidelines in writing well behaved programs”
PRADEEP ALURKAR Contact (+91 95 6109 4614)
5/11/2015 2:39 PM Project Details Page 10 of 10
As a Software Quality Assurance:
• Defining and Discussing Coherent and Complete multi-user & other Quality, Team Oriented programming
standards
• Well organized documentation of all marine food/clipper projects
• Directory organization/other conventions for a team of programmers working together to take care of “Project
Configuration Control”
• Technical interviews and induction training for new and old programmers
Achievements / Customer Appreciation
• End User (Production Manager – Mr. Pradhan): “Previously my staff used to blame me that you selected
wrong software vendor for purchase module due to bad, crashing and unusable screens. But after Pradeep
came in not only screens are working fine. But all my staff started comparing all software products in office
with this program”
• Managing Director (Mahesh Khatri): “Technical Wizard and excellent process orientation!” & “Excellent
integrity of mind, always go beyond expectations!”
• Fellow Programmers: “The kind of reusable function libraries Pradeep has developed we cannot even
imagine!”
Technical Environment: DOS/Novell NetWare, Clipper 87/5.2, FoxPro 2.6, Word Star (as documentation tool)
Fidelity Software
Traders customer base of Mumbai (India – Mumbai) Integrated Financial Accounting - Standard
Product for Traders in Mumbai
FoxPro Sr. Programmer/Analyst Feb 1992 – Feb 1993 (1 Year)
The Project was to develop as integrated commercial product for sales, purchase, inventory, order processing, bill
of material, material requirements, stock and financial accounting.
As Senior Programmer Analyst/deputy project leader at client site:
• In depth utilization of FoxPro (LAN) Technology
• Specification documentation for the reports
• Exhaustive inspection, testing against specifications and standards (TQC Environment)
• Developed Specialized Login routine in 8086 language to interface with Novell NetWare to provide customize
security to user data
• Implementation of this product at two client sites
Achievements / Customer Appreciation
Director (IIT Holder – Anil Diwate): “Pradeep is sincere and competent programmer”
Technical Environment: DOS/LAN, FoxPro 2.6, Clipper 5.2 and 8086 Assembly

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Pradeep-Alurkar-Resume

  • 1. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Career Summary Page 1 of 10 Sr. Business Analyst / Solution Architect – Telecom Amdocs CRM / BSS IT professional with 25+ years of versatile, ground up IT experience spanning the customers across globe US, Europe & Asia Integral part of IT technology generations, industry trends Telecom – 15 yrs (AT & T, T-Online, Reliance Communications, British Telecom, Talk Talk UK) Wide E2E Telecom B/OSS Techno-Functional, Presales, actual solution design, implementation exposure in Sales, Order Processing, Service, Fulfillment, Billing and Assurance with deep specialization into CRM & Billing system integration. Finance, Bespoke IT Systems – 10 yrs (United Nations, Unit Trust of India, American Dry Fruits Store, Marine Food Processing – Amar Cold Storage, Bombay Sheetal) Ground up custom applications design –analysis, design, development using client / server technologies Core IT Experience and Differentials • Wide global customer experience – US, Germany, Switzerland, Belgium, Netherlands, UK, Indonesia, India • Unique legacy system transformation achievement / involvements o Marine Food systems / product (Year 1995/96) – Recovered complex legacy Clipper87 system from DUSTBIN to Customer Delight, originally developed poorly by IIT level programmers. In record 6 months, original 175 converted to just 45 programs, still giving delightful customer experience o AT & T’s Huge legacy to strategic Light Speed program (2006-2009) – System testing onsite lead for team of 50 + liaise surrounding teams (UAT, regression, contractors, onsite/offshore developers) o Reliance Communication Clarify CRM – Special contribution to salvage few screens & DB, components crashed due to (a) Buggy Coding (b) Performance issues • Effectiveness & Hands on innovations – Hands on to troubleshoot, often resolve complex technical, operational issues for users / developers, so get full cooperation from all stake holders, examples: o Talk Talk IPVPN API – Most bug free component design in UAT testing in entire IPVPN stack o AT &T save testing cycle time – Advanced Perl script automating nightly servers bouncing o Proactive CRM BI framework in Perl (Oracle DBI) – ZERO defects in internal systems testing o T-online Strategic Amdocs Process Manager v12.5 implementation – Quick resolution of technical problems saving project going into jeopardy, due to new technology used 1 st time by customer o T-online Perl script for legacy CRM code reverse engineering – save project team’s time hugely o T-online automation of integration testing in legacy Tuxedo – Making time consuming, human error prone non visual integration testing just clickable, less error prone saving lot of time o Reliance communication automation of Clarify CRM deployment to different servers – making developer’s life hugely easier, saving precious project time o American Dry Fruits custom data security – Using Novel INT 67 API to protect unsecured DBF data o All Marine food customers advanced Windows GUI like DBGrid tool development in legacy Clipper87 – Enhancing developer’s productivity hugely and giving end users rich GUI like customer experience in legacy DOS environment Horizontal Technologies / Domain Skills Summary Skill / Area Exp (Yrs.) Level Telecom B/OSS E2E Solution Design, Program Management 8 Expert CRM – Amdocs Clarify CRM v 9/10/11.5/12.5 8 Expert CRM DW/ETL – Clarify, Siebel & VANTIVE 8 Months Familiar Delphi - (Oracle / Sybase / MS SQL) 4 Expert Client / Server PowerBuilder (PFC) – Oracle / Sybase 3 Expert Java/J2EE, Web Services, PHP, Perl (CGI, DBI, OOO) Unix shell scripts 2 Familiar/Expert C, COBOL, Fortran, 8086 Assembly, Clipper, FoxPro Hobby / 5 Expert
  • 2. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 2 of 10 Tech Mahindra, PUNE OSS Solutions, TalkTalk Technolgies. UK, Manchester IP VPN Product Launch for Business Customers Lead B/OSS Designer (for IP VPN) (Mar 13 – April 15) • Large and very strategic project to launch the IPVPN in market (to retire legacy Tiscali/Remedy based stack) • Closely working with customer principle architect, business & system owners to analyze requirements • Leading and facilitating 5 core designers and coordinating with program, development and testing managers and leads through out the life of project • Additionally designing (a) Public provisioning WS IPVPN API – To be used by Talk Talk partners to order and provision various IP VPN variant product/services to integrate partner order management Portal, OSS DB, Pega BPM provisioning engine and Order Tracking component (b) Design of Quote and Order structures for PROVIDE, IN FLIGHT and IN LIFE – As part of API design extension from scratch & OSS DB enhancement to create of IPVPN service assets / inventory Achievements / Customer Appreciation [Jonathan Barrett – Principle Solution Architect] Pradeep has been responsible for the entire design for a new API for quoting, ordering and managing business network products. This is a significant component of a new system that is key to TalkTalk's strategy for growth in the business to business sector. Pradeep is outstanding on flexibility and result orientation BSS/OSS Pre Sales Support Telecom Enterprise CRM/BSS IT System Transformation Lead CRM & Specialist Amdocs Clarify CRM Architect (July 11 – Mar 13) Serving two groups (global ESS & Europe BSS) catering system solutions, migrations & technical consultancy to new proposals or existing ongoing delivery projects. • Responsible for analyzing RFPs or customer pain points at technical, IT system & business requirements level • Suggesting high level solution approach (preliminary presentations & system architecture diagrams) • Carry out due diligence by Web Conferencing or onsite visits for discussing with IT managers, Sr. Architects • Provide system roadmap for short term or/and long term BSS IT transformations AT & T (3 Months Onsite – US, New Jersey) Telecom Enterprise IT System/Process Transformation Sr. CRM Consultant / IT Cluster Lead (Jan 10 – July 11) B/OSS IT Systems & Business Process Transformation Consulting Project – The consulting assignment for AT & T business services group (ABS) to discover operational pain points and suggest transformation roadmap or solutions to reduce cost • IT consultant for IBM Global Account - Talking with end users and analyzing process and systems used and understand pain points. Suggest solutions to improve operation efficiency and reduce cost • IT Cluster Lead - Understand & analyze the various IT systems so that proposed IT solutions proposed as consulting output can be refined per systems impacts and identify best roadmap for system transformations British Telecom (2 Months Onsite – UK Offshore since Feb 2010) OSS System Migration Sr. Solution Architect / Sr. E2E Designer / Sr. Business Analyst (May 09 – Jan10) Contract or OSS Systems Migration to strategic OSS stack (Aug 09 to Till Date) The biggest transformation program for BTGS to migrate the 400+ BTGS telecom infrastructure maintenance contracts to BT’s strategic OSS stack to optimize contracts operations, control cost and improve margins. • Handling essentially MNC or Tier1 contracts VISA, Lloyds, HBOS & Nationwide • Analyzing existing processes and systems in OSS stack and developing migration plan (business change plan) along with business analyst & business change manager • Discussing & explaining migration requirements with all BT platforms • Preparing E2E design & facilitating E2E delivery
  • 3. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 3 of 10 AT & T, USA (Onshore – Chicago) Light Speed Billing, API & On Call Support ( > Order Management) Onsite Program Manager (July 06 to Aug 08) The projects were linked to Light Speed (IP based - Billing, Ordering) & Long Distance (Copper Cable based - Billing & Provisioning) product families, clubbed into small program. The system testing scope of over 6/7 AT & T employees with several contractors was taken over by Tech Mahindra. The AT & T organization splits twice created challenges in proposed Tech M ownership. • Managed 4 project transitions – At same time (3 Chicago & 1 CA), overcoming tough challenges especially in 3 projects initially then on 4 th project too due to AT & T organizational split. • Overcome Political Challenges – Put Tech M team at comfortable & lead position by overcoming complex political situations due to a) continuous organization changes in AT & T affecting this project to maximum extent b) too many senior members from Accenture/CDT from one side and new Sr. TD employees from other side • Effective Techno Manager – Acclaimed as very effective techno manager role in all 4 projects, take on competitors “to shield & then promote” inexperienced TG2 resources. Working 12+ hrs too frequently in first 6 months for mentoring onsite & offshore key resources, then delegating step by step manner showing excellent leadership skills. • Hands on / Leading by Example – Due to new, dynamic & multiple E2E applications flow nature of Billing API support & production support testing scope, gone fully hands on, which is added to project by customer dynamically • Going Extra Mile / Beyond – Taken over lot of "onsite centric" stakes from AT & T employees beyond "offshore & owner Sr. TD scope" in area of "environment management" winning confidence of whole billing system testing group of AT & T, spanning many Sr. TDs / Sr. TLs, cross organizations. Streamlined environment ownership issues, via clean transparent tolls & coordination. This reduced “uncalled conflicts” on environments within different “stakeholder testing groups” e.g. multiple competitor agencies, employees & managers • Constructive guidance to Competitor / customer employees – Many Accenture (California) & employee (New Heaven) openly taken guidance from me – Include Indians & Americans as well – especially on dynamic production support & environment / architectural issues Achievements / Customer Appreciation • "Tech M Team Helped us to survive, learn and grow in new (LD & Light Speed) billing area" – John Vinci, Sr. Technical Director • "No one (in IT world) can replace Pradeep” – John Vinci (Sr. Technical Director) to Tech M, PD • Included in employee list to visit call centers representatives – By Michel Moore, Executive Director AT & T, USA (Onshore – St. Louis) Proposed AMDOCS Order Management v6 – Development Development Technical Lead (Sept 2005 – Dec 2005) • Non Billable visit (along with J2EE TG2 resource) to St. Louis for proposed "Development Lead" role for Amdocs OMS v6 development project • Attended Training on OMS (functional & technical) at Amdocs, Chesterfield location • Developed Clarify CRM simulator for OMS as POC • Assisting management for 5/6 months waiting for proposed project options
  • 4. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 4 of 10 Deuteshe Telecom, Germany (Onshore – Darmstadt) BOT – Clarify CRM Maintenance & Enhancements Project Manager / Sr. Solution Architect (Jan 2004 – July 2006) As Sr. Clarify Consultant / Sr. Solution Architect, working at account level spanning 3 projects a) Clarify Maintenance b) Migrating partial call center operations to process manger c) Thick to Thin Client Migration On Site (1 Year): As Technical Project Manager: • Forced existing competitor to leave and forced internal T-Systems "to go on toes" in Clarify Maintenance branch against numerous constraints like complex composite organization structure involving two strong competitors a) in-house T-Systems & b) Product vendor Amdocs itself, German as project language, internal organizational groups / lobbies Sr. Solution Architect (in parallel with other project ownership): • Resolving serious jeopardy (lack of development environment) by jumping into – Installation & maintenance of Clarify v12 process manager application on 5 Unix servers • Overcoming process manager / CBO technical / product bugs (Clarify side) with help of clean workarounds • Partial involvement in streamlining UCPRID/FASTCRC deployment process • All round mentoring / technical support to all project team members on various Clarify/process manager issues/problems • Complex CRM integrations using Clarify 12.5 process manager, Web Logic, Java Web Services, JOLT, Tuxedo technologies Off shore (7/8 Months): a) Business analysis and leading delivery of Invoice complaint process • Business analysis for one the most complex business process (process having maximum interfaces with other systems) • “Invoice complaint functionality” knowledge transfer to AMDOCS tester working in onsite Germany (marathon telephone call of 2 ½ hour) • As senior member of project helping the management, along with SPM & others, during customer’s (Amdocs) visit • Important escalations / critical suggestions AT RIGHT TIME by collaborating with SPM and other senior process owners b) Leading newly formed solution architect team (for short time) • Leading functional baseline efforts – Functional survey template document and explanations to capture base lining information for all processes • Solution Architect Group plan Environment: Clarify Version 12.5, Tuxedo, Weblogic / JSP / XML, Oracle 9 (Unix), OS - Unix Sun OS Achievements / Customer Appreciation • "Pradeep is Technical Sherlock Holmes" – Volker Reiss, German Customer Delivery Manager, Tech M, GMBH • After 1 year from completion of project resolved Clarify CRM v12.5 process manager issues for BT project on request from BSS dept head – Team struggling for many days, I resolved issue in 4 hrs.
  • 5. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 5 of 10 Ness Technologies (India) Ltd. Fujitsu Systems, Indonesia (Onsite – Jakarta) fContact Helpdesk/Support – Clarify CRM Project Manager / Sr. Solution Architect (Jan 2003 – Apr 2003) The Fujitsu sells hardware & software products in Indonesia. To provide technical help or support to the customers as they use Fujitsu’s and other related OEM vendor products, they initiated the new department called ‘fCONTACT’. The CRM packaged software Clarify is being implemented as part of ‘fCONTACT’ initiative so that calls will be handled and traced in organized manner. As Sr. Clarify Consultant / Project Manager: • Project planning & scheduling, monitoring and team management • Customer interaction, requirement gathering, analysis & consolidation / sign-off and solution design, system / User Acceptance Testing • Involve in Clarify configurations & customization and technical guidance to the team • Clarify training to end users on business & administrative features. The user manual preparation (draft training PPT at end of project and full word user manual delivered from offshore after 1 month) Achievements / Customer Appreciation • Class room training of Immature, ignorant & young CSR end users on “basics of Clarify product” – Quick decision on 1 st day itself as requirement analysis going nowhere. Later again at end of project on customization done to Clarify product. • Customer Sr. Manager “left my employees to Pradeep fully” – only jumped when necessary for critical issues Technical Environment: Clarify 11.5, MS SQL 2000, Windows 2000-Advanced Server, VSS Reliance Infocomm, India (Domestic – Mumbai) New Call Center Setup – Clarify CRM Implementation Clarify Consultant (Mar 2002 – Dec 2002) & (June 2003 – Dec 2003) As Clarify Consultant: • Prototyping/implementing identified Clarify customizations for Fault Management and Order Management • Using UI Editor, Clear Basic tools (client side and Tuxedo application server level code) • Configuring/localizing clarify using the Policies & Customers and finding solutions to complex problems • Loading auto destination rules and complicated business rules involving CB Batch, custom start events, dynamic notify groups, manual time bomb manipulation with CB code • Setup business calendars with custom weekly hours / holidays with help of custom database & form objects • Developing advanced utilities/Screens/Unix Scripts to use for various configuration tasks & build process As Build Manager: • Promote all customization to TEST & PRODUCTION environments, as part of it developed advanced GUI utilities to ease out porting MANY / ALL Clarify objects and CB code from one database to another Achievements / Customer Appreciation • Won confidence of customer dept head & Amdocs CTO on visit • Technical Lead (UK) Jermy Amer – “Pradeep does solid work, requires absolute no supervision. As soon as some requirement is found he comes with comprehensive solution covering even the hidden aspects of requirement or problem. His attitude towards work is very good.” • Developed innovative screen for porting of configuration items between two environments Technical Environment: Clarify Version 10.1, Tuxedo, TIBCO, AVAYA (CTI), WebLogic / JSP / XML, Oracle 8 (Unix), Perl/Shell scripts, Clarity, OS – Unix/Windows 2000
  • 6. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 6 of 10 Infogain India (P) Ltd. North USA CRM customers (USA, CA) Business Intelligence Frameworks (Clarify, Siebel & Vantive) Project Leader / Clarify Consultant June 2001 – March 2002 (8 months) The internal initiative to build decision support (BI) solutions over operating CRM data to sell these in US market: • Taking top 40 queries over each CRM/Clarify Modules by CEO as the requirements and designing the stage, data warehouse and data mart databases and making creating mapping / data design documents (most contributed for Clarify CRM) • Developing ETL Stored Procedures for Clarify/Siebel database for MS SQL, Oracle 8i • Lead Role for developing ETL scripts in Perl (NT/Unix), DTS packages (NT) • Extensive QA for ETL scripts using debugging tools such as TOAD (Oracle), SQL Server tools Achievements / Customer Appreciation Nominated for Infogainer of the Month award for Clarify Mapping & Perl-DBI scripts / execution framework Technical Environment: MS SQL 7/2000, DTS, Perl 5.6 (Oracle-DBI), Oracle 8I (PL/SQL), BRIO, OS - Windows NT 4.0/Unix, TOAD, Rapid SQL Financial & Mortgage Clients (USA – California) Clarify version 9 implementation for managing customer support and product quality systems Project Leader / Clarify Consultant December 2000 – April 2001 (5 Months) As off-shore project leader for ClearSupport, ClearQuality & ClearSales modules for a Financial Product / Application Service Provider company: • Coordinating with onsite team/PM in US California and leading offshore team • Full fledge clarify product installation i.e. Rule Manager, Notifier to create identical client site environment at off- shore • Sharing requirement analysis with on-site team and sending prototypes / approach documents for approval before starting actual development • Configuring and customizing the ClearSupport, and Clear Quality modules • Configuring/Defining the products using Product Manager • Modifying the clarify database and the clarify forms using UI Editor and Clear Basic code • Making unit test documents and executing unit testing for all off-shore development work • Using DATAEX to send configurations and customizations to US team to load them in Gold and production database Technical Environment: Clarify Version 9.0, MS SQL 7.0, OS – Windows NT 4.0
  • 7. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 7 of 10 XLN'ce Software Europe wide (Netherlands – Amsterdam) Industrial products dealer www.brawo.nl Web based sales, product catalog / pricing and order management application (phase I) Project Manager May 2000 – October 2000 (6 Months) Converting existing static HTML product catalog web site into database driven dynamic web site using MySQL database, allows to print product brochures, multiple Euro languages supported: • Requirement analysis of complex web based product catalog application • Prototyping through e-mail with overseas client and designing screens and database, project plan/schedule preparation • Managing the Netherlands based Client through Phone / E-mail for all project related issues • Development and leading of 4 members team for complex HTML forms in PHP/MySQL • Writing Component Specifications, Unit Test Plan and HTML user manual/help preparation Achievements / Customer Appreciation Direct Customer: “Chapeau!. It seems that the IT-ers that you work with are human and not humanoids like those over here (Netherlands). I am very pleased with the way they do the work. Normally they have only square eyes and they don’t have a clue of what I want” On communication with customer (Account Manager/Technical Director) – “Dear Pradeep, This letter is an excellent piece of drafting! Well done! Keep it up!” Technical Environment: PHP, MySQL, IIS/Apache 1.3, LINUX/Win NT 4.0, Power Designer Datamatics Limited Internal Project (Datamatics – Mumbai) Project Tracking Tool for client Lexis Nexis USA Project Leader & Sr. Developer Nov 1999 – May 2000 (6 Months) The project was for internal tracking of large offshore software project with continuous short deliverables and many people working simultaneously. The weekly status reports need to be generated and submitted to overseas client. The project managers, team leaders and software engineer are using the system to enter and query the project information. As project leader/developer performed following activities: • Requirement study and documentation. • Making and following application development standards • Designing the database tables, views and stored procedures using S-Designor • Confirming design by discussion with project leaders and managers • Developing Client/Server MDI application in Delphi 3.0/Oracle 7.3 • Development of ancestor forms Parent, Base Child, Base Data, Base Transaction, Base Report/Preview • Used Object Oriented features of Delphi 3 such as form inheritance • Providing application security with user levels and menu access control Achievements / Customer Appreciation • End User Department Head – Mahesh Zurale : “Excellent foundation work for our future enhancements!” • End Users (Project Leaders) – “Excellent! Neatly made GUI a touch of professional outlook”. Technical Environment: Windows NT 4.0, Delphi 3 / Oracle 7.3, S-Designer
  • 8. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 8 of 10 United Nations Organizations (Switzerland – Geneva) Bunch of Onshore-Offshore Fix Cost Projects Technical Architect / Project Leader May 1997 – November 1999 (over 2 ½ Yrs) UNDCP – National Drug Control System (NDS) – Team Size: 25 UNOG – Mainframe Downsizing Project – Team Size: 40 UNICC – Accounting and Charge-Back System – Team Size: 10 All projects are onsite-offshore execution model with onsite requirement analysis, off shore development and onsite implementation phase: • Supporting project manager in requirement study • Designing the preliminary database tables using S-Designer • Developing Client/Server MDI prototype during the requirement study in Power Builder 6.0/PFC • Demonstrating and discussing prototype screens with users • Developing the component specifications and unit test plan documents • Guiding developers in construction phase and done code reviews • Creating the on line user manual / windows help file using Microsoft Word 97 / ROBOHELP tool Achievements / Customer Appreciation Acclaimed as example Project Leader – All the technical /design documents made are always used as example for other / next projects. Demonstrated user and technical documentation skills very rare skills possessed by s/w professionals Technical Environment: Windows NT 4.0, PowerBuilder 6.x / Oracle 8 / Sybase 11, S-Designer/Power Designer, ROBOHELP ABN AMRO via FICS (Belgium – Brussels) Electronic Banking Product – OfficeNet & DirectNet Technical Consultant Nov 1996 – May 1997 (6 Months) The Project was for reputed Banking Product used by ABN AMRO. The Product can be used at Home or at office to do financial transactions. The users were able do domestic as well as international payments using this Product. As Technical Consultant responsible for following: • Responsible for Office Net part of product used by office users. Worked as Clipper Consultant to do modifications & testing in quite complicated coding done by 90 programmers over last 3 years. • Developed customized debugging tool to study run time clipper environment in detail for inadequately documented clipper system • Very Delicate major changes to clipper code without affecting other system part as some of the programs has been entirely rewritten by maintaining user interface same • Product installation programs spanning multiple diskettes Achievements / Customer Appreciation Group Vice President (Mr. Arwind Pandey) – “Very good feedback from Client (FICS) about all the technical work done” Technical Environment: Windows 95/DOS, Clipper 5.2, Lotus notes (used just as project tool)
  • 9. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 9 of 10 insoft Computer Systems Designer and Consultants Unit Trust of India (India – Mumbai) Mutual Fund Database/Decision Support Systems Project Lead / Sr. Developer Oct 1994 – Nov 1996 (2 Years) The three phased project was for Research & Planning department of Unit Trust of India. It analyses the various schemes promoted by UTI and other mutual funds in financial investment market and compares them with each other with help of numerous statistical reports. • Studying and discussing with user about requirements • Project time estimation, quotations • Planning targets, training other project members • Developing, testing and implementation of the software Technical Challenges: • Most of the reports were too complex, so numerous complicated SQL queries were used • Developed Delphi DLL library and used from Paradox to speedup iterative financial calculations such as IRR • Oracle 7.0 stored procedures were also used to speedup iterative financial calculations • Some reports were too big fetching 5000 lines of very high level language such as ObjectPAL • Reports were highly parameterized i.e. user can select wide range of criteria defined over basic data attributes. Achievements / Customer Appreciation • Unit Trust Management End User: “One of best & professional project leader seen from your company” • Managing Director (Raj Khadwala): “Always took responsibility and completed the work, even the smallest amount work is executed in systematic manner, a example for fellow project leaders and programmers” Technical Environment: Windows 3.11, Delphi 2/Oracle 7.0, Paradox Kaytek Computer Services Pvt. Ltd. Marine Food Exports (India – Mumbai) Bombay Sheetal & Chirag International Purchase, Billing and Production Systems Analyst / Sr. Developer Feb 93 – Oct 1994 (2 Years) Totally handling of marine food accounts for software consultancy, plus leading all teams of clipper programmers (totally 15/20 programmers) by way of: As a Change Agent / Implementer: • Moving all clipper projects / teams from “Clipper 87 to Clipper 5.x” • Moving from “single user to multiple user LAN programming” • Moving from procedural to object oriented type i.e. “Programmer will ask questions and user will respond” to “User will Trigger the UI events and programmer will respond” style As a Technical Innovator: • Developed exceptionally high reusable objects including DbGrid Object in Clipper allowing programmers to concentrate on business logic rather then browsing mechanics in clipper code • Class room training to junior and other developers to demonstrate use of Object Oriented / Event Driven programming, OOO library and “guidelines in writing well behaved programs”
  • 10. PRADEEP ALURKAR Contact (+91 95 6109 4614) 5/11/2015 2:39 PM Project Details Page 10 of 10 As a Software Quality Assurance: • Defining and Discussing Coherent and Complete multi-user & other Quality, Team Oriented programming standards • Well organized documentation of all marine food/clipper projects • Directory organization/other conventions for a team of programmers working together to take care of “Project Configuration Control” • Technical interviews and induction training for new and old programmers Achievements / Customer Appreciation • End User (Production Manager – Mr. Pradhan): “Previously my staff used to blame me that you selected wrong software vendor for purchase module due to bad, crashing and unusable screens. But after Pradeep came in not only screens are working fine. But all my staff started comparing all software products in office with this program” • Managing Director (Mahesh Khatri): “Technical Wizard and excellent process orientation!” & “Excellent integrity of mind, always go beyond expectations!” • Fellow Programmers: “The kind of reusable function libraries Pradeep has developed we cannot even imagine!” Technical Environment: DOS/Novell NetWare, Clipper 87/5.2, FoxPro 2.6, Word Star (as documentation tool) Fidelity Software Traders customer base of Mumbai (India – Mumbai) Integrated Financial Accounting - Standard Product for Traders in Mumbai FoxPro Sr. Programmer/Analyst Feb 1992 – Feb 1993 (1 Year) The Project was to develop as integrated commercial product for sales, purchase, inventory, order processing, bill of material, material requirements, stock and financial accounting. As Senior Programmer Analyst/deputy project leader at client site: • In depth utilization of FoxPro (LAN) Technology • Specification documentation for the reports • Exhaustive inspection, testing against specifications and standards (TQC Environment) • Developed Specialized Login routine in 8086 language to interface with Novell NetWare to provide customize security to user data • Implementation of this product at two client sites Achievements / Customer Appreciation Director (IIT Holder – Anil Diwate): “Pradeep is sincere and competent programmer” Technical Environment: DOS/LAN, FoxPro 2.6, Clipper 5.2 and 8086 Assembly