• Survey sent out to 219 Division of Community Health partners identified by Division leadership and management. • The survey was sent out via Qualtrics and was open from January 20th to February 16th, 2015. • Survey consisted of Likert scales and open-ended questions allowing comment on Likert scores. • 59 individuals responded (27% response rate)

1. Division of Community Health
Partnership Evaluation Survey
Winter 2015
Presentation at Division Staff Meeting
September 30, 2015

2. Methodology
• Survey sent out to 219 Division of Community
Health partners identified by Division leadership
and management.
• The survey was sent out via Qualtrics and was
open from January 20th to February 16th, 2015.
• Survey consisted of Likert scales and open-ended
questions allowing comment on Likert scores.
• 59 individuals responded (27% response rate)

3. Partners’ Involvement with the Division of
Community Health
49.2%
45.8%
28.8%
25.4%
22%
18.6%
11.9%
8.5%
5.1% 5.1%
1.7% 1.7% 1.7% 1.7% 0%
 Work (ed) together running or implementing a clinical care management, health promotion, or other community health program
 Participate(d) in a coalition together
 Work(ed) together on a non-grant funded project
 Work(ed) together on a grant funded project
 Work(ed) together running or implementing an education/training program
 Work(ed) together on a grant proposal
 The Division of Community Health has been involved in our training program(s)
 Work(ed) together on a research study
 Contract(ed) with the Division of Community Health to conduct a program evaluation
 We have been a subcontractor to the Division of Community Health
 Provided financial assistance to the Division of Community Health’s clients
 Attended meetings
 On a committee with DCHN, joined efforts to serve patients
 Involved in LATCH/CCNC/NPCC programs
 The Division of Community Health has been a subcontractor to us
*Please note-
respondents
were allowed to
choose more
than one answer.
N= 59

4. Satisfaction with Impact of Partnership on
Carrying out Core Mission
Highly
satisfied- 5
4 3 2 Not satisfied
at all
49.2%
27.1%
16.9%
5.1%
1.7%
N=59

5. Satisfaction with Impact of Partnership in
Reaching People with Your Services or Message
Highly
satisfied- 5
4 3 2 Not satisfied
at all-1
39%
28.8%
23.7%
6.8%
1.7%
N=59

6. Satisfaction with Impact of Partnership on the
Quality and Effectiveness of Your Work
Highly
satisfied- 5
4 3 2 Not satisfied
at all- 1
40.7%
33.9%
22%
1.7% 1.7%
N=59

7. Satisfaction with Impact of Partnership on
Your Capacity to take on New Efforts
Highly
satisfied- 5
4 3 2 Not satisfied
at all-1
37.3%
30.5%
23.7%
6.8%
1.7%
N=59

8. Extent to which the Division of Community
Health Contributed Positively to a Collaboration
Between Duke Medicine and Your Community
A lot- 5 4 3 2 Not at all- 1
48%
26%
18%
6%
2%
N=50

9. Extent to which the Division of Community
Health Contributed Positively to Access to
Primary Care in Your Community
A lot- 5 4 3 2 Not at all- 1
45.2%
28.6%
16.7%
4.8% 4.8%
N=42

10. Extent to which the Division of Community
Health Contributed Positively to the Health of
Your Community
A lot- 5 4 3 2 Not at all- 1
40.8%
28.6%
26.5%
2% 2%
N=49

11. Extent to Which the Division of Community
Health Contributed Positively to a Collaboration
in Your Community
A lot- 5 4 3 2 Not at all- 1
50%
22% 24%
2% 2%
N=50

12. Extent to Which the Division of Community
Health Contributed Positively to Community
Capacity-Building
A lot- 5 4 3 2 Not at all- 1
34.8% 34.8%
21.7%
6.5%
2.2%
N=46

13. Extent to Which the Division of Community Health
Contributed Positively to an Understanding of Health
Care Delivery System in Your Community
A lot- 5 4 3 2 Not at all- 1
34.6%
42.3%
15.4%
3.9% 3.9%
N=52

14. Extent to Which the Division of Community
Health Contributed Positively to the Training of
Health Care Professionals and Students
A lot- 5 4 3 2 Not at all- 1
45%
22.5% 22.5%
5% 5%
N=40

15. Extent to Which the Division of Community Health
Contributed Positively to Practitioner or Researcher
Knowledge of Community Health Needs
A lot- 5 4 3 2 Not at all- 1
42.2%
31.1%
22.2%
2.2% 2.2%
N=45

16. Extent to Which the Division of Community Health
Contributed Positively to Practitioner or Researcher
Knowledge of Approaches to Improving Community
Health
A lot- 5 4 3 2 Not at all- 1
45.7%
30.4%
17.4%
4.3%
2.2%
N=46

17. Satisfaction with Partnership with the Division of
Community Health over the Past Year
Highly
satisfied- 5
4 3 2 Not satisfied
at all- 1
37.3% 35.6%
15.3%
10.2%
1.7%
N=59

18. Open-Ended Responses: Dominant Themes
• Open-ended responses were primarily positive
– Enjoy working with our staff
– Important contributions
• Areas of dissatisfaction/suggestions for improvement
– Better communication, e.g., terms of collaboration, referral
outcomes, explicit show of respect for partners
– More collaboration
– More outreach and marketing

19. Open-Ended Responses: Sample Quotes
“They are [a] very
competent, mission and
vision driven, and
passionate group of
individuals.”
“Impressed with many of the
initiatives Community Health
has taken on- collaboration
with LCHC, LATCH, opioid task
force, housing specialist. What
great initiatives for our
community!”
“Through the work of the
Division of Community
Health I believe that better
communication has been
established between the
Duke Health community
and the recipients of the
much needed health
services.”
“Joining the Partnership for Health
Durham meetings makes one realize
how much the Division of CH does in
the Durham Community.”
“Everyone was extremely willing to
assist in our efforts and share time,
knowledge, and lessons learned to
help make our project successful.”