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Wendy's
Case Study
Best Burger
Introduction
Popular fast-food chain of restaurants
Founded by Dave Thomas- Nov 15, 1969
3rd largest hamburger chain
Menu- Hamburgers, French Fries, Chicken
Sandwiches
"Frosty Dessert"
6500 restaurants globally
02
Business Issue
Fierce competition
Saturated and stagnating US market
Problem Statement
To determine foreign markets to target
How many restaurants to open in each market.
03
04
1996 - Entry
2000 - Exit (18)
2011 - Re-entry
ARGENTINA
Unable to achieve
breakeven point
despite reduced
pricing and better
customer service.
1983 - entry
1987 - exit (2)
2009 - Re-entry
2015 - Exit (12)
SINGAPORE Rapid expansion in
2009, lead to drop
in food and service
quality.
Raising labor and
rental costs.
1982 - Entry
1986 - Closed
all outlets (5)
2000 - Exit
HONG KONG 1986 china's economic
slowdown forced
closure.
15 month long
recession in 2000
forced an exit from HK.
SOUTH KOREA
1984 - Entry
1998 - Exit
1998 South Korea debt
crisis made importing
ingredients impossible
and hence lead to
closures across the
country.
International Markets
CONTROLLABLES
05
Product
Price
Place
Promotion
06
INDIA
Competition
Technology
Economy
Culture
Political - Legal
Geography &
Infrastructure
Structure of
Distribution
Uncontrollable
Factors
EGYPT
Competition Fresh ingredient, but one we've
rarely seen here the sweet potato!
Cheese Burgers
Mac Donald's and Burger King established in 2018; 78 and 68 restaurants
Technology
Syncing digital experience with primary delivery partners
Economy
It has GNI per capita of USD 3,410 and GNI per capita PPP of11,000 USD with 5.75% GDP per capita
growth rate.
Uncontrollable Factors
07
Fresh ingredient, but one we've
rarely seen here the sweet potato!
Cheese Burgers
Culture
Political-Legal
Geography and Infrastructure
Casual Dining segment grew by 24%
Voice and accountability stands at -1.23 which is one of the lowest amongst prospective
countries
Egyptian General Authority for Investments and Free Zones (GAFI).
Cities like Cairo and other cities along the river Nile prominent
08
Fresh ingredient, but one we've
rarely seen here the sweet potato!
Cheese Burgers
Structure and Division
As per Egyptian Franchise Development Association (EFDA), 42 percent of these are
local brands and 58 percent are international brands. The U.S. market share is around
20 percent of the international brands and estimated to account for 30 percent of total
franchise revenues in Egypt
09
Colombia (Emerging Market)
65000
restaurants only
Robust stats
Advancements
Stable
Competition
Economy
Technology
Political-Legal
Not as vibrant in
comparison
58% of population in
top 7 cities
Culture
Geography and
Infrastructure
Open 20 outlets in top 5
cities in the next 3 years
Structure of
Distribution
10
THANK YOU
11
G r o u p 1

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International Marketing PPT_Wendy's.pdf

  • 2. Introduction Popular fast-food chain of restaurants Founded by Dave Thomas- Nov 15, 1969 3rd largest hamburger chain Menu- Hamburgers, French Fries, Chicken Sandwiches "Frosty Dessert" 6500 restaurants globally 02
  • 3. Business Issue Fierce competition Saturated and stagnating US market Problem Statement To determine foreign markets to target How many restaurants to open in each market. 03
  • 4. 04 1996 - Entry 2000 - Exit (18) 2011 - Re-entry ARGENTINA Unable to achieve breakeven point despite reduced pricing and better customer service. 1983 - entry 1987 - exit (2) 2009 - Re-entry 2015 - Exit (12) SINGAPORE Rapid expansion in 2009, lead to drop in food and service quality. Raising labor and rental costs. 1982 - Entry 1986 - Closed all outlets (5) 2000 - Exit HONG KONG 1986 china's economic slowdown forced closure. 15 month long recession in 2000 forced an exit from HK. SOUTH KOREA 1984 - Entry 1998 - Exit 1998 South Korea debt crisis made importing ingredients impossible and hence lead to closures across the country. International Markets
  • 6. 06 INDIA Competition Technology Economy Culture Political - Legal Geography & Infrastructure Structure of Distribution Uncontrollable Factors
  • 7. EGYPT Competition Fresh ingredient, but one we've rarely seen here the sweet potato! Cheese Burgers Mac Donald's and Burger King established in 2018; 78 and 68 restaurants Technology Syncing digital experience with primary delivery partners Economy It has GNI per capita of USD 3,410 and GNI per capita PPP of11,000 USD with 5.75% GDP per capita growth rate. Uncontrollable Factors 07
  • 8. Fresh ingredient, but one we've rarely seen here the sweet potato! Cheese Burgers Culture Political-Legal Geography and Infrastructure Casual Dining segment grew by 24% Voice and accountability stands at -1.23 which is one of the lowest amongst prospective countries Egyptian General Authority for Investments and Free Zones (GAFI). Cities like Cairo and other cities along the river Nile prominent 08
  • 9. Fresh ingredient, but one we've rarely seen here the sweet potato! Cheese Burgers Structure and Division As per Egyptian Franchise Development Association (EFDA), 42 percent of these are local brands and 58 percent are international brands. The U.S. market share is around 20 percent of the international brands and estimated to account for 30 percent of total franchise revenues in Egypt 09
  • 10. Colombia (Emerging Market) 65000 restaurants only Robust stats Advancements Stable Competition Economy Technology Political-Legal Not as vibrant in comparison 58% of population in top 7 cities Culture Geography and Infrastructure Open 20 outlets in top 5 cities in the next 3 years Structure of Distribution 10
  • 11. THANK YOU 11 G r o u p 1