Pivotal CRM – Resource Activity MonitorUse the Pivotal Resource Activity Monitor utility to capture and reporton valuable system usage data The Pivotal Resource Activity Monitor utility is an easy-to-implementand simple-to-use extension for your Pivotal CRM 5.7 or Pivotal CRM5.9 Rich Client deployment, including mobile clients.

1. Pivotal CRM – Resource Activity Monitor
Use the Pivotal Resource Activity Monitor utility to capture and report
on valuable system usage data
The Pivotal Resource Activity Monitor utility is an easy-to-implement
and simple-to-use extension for your Pivotal CRM 5.7 or Pivotal CRM
5.9 Rich Client deployment, including mobile clients. The utility allows
the tracking of a variety of activities within the system, commonly used
to monitor login and logout, report or search execution, and access
of forms. Once implemented, an administrator can control which
categories are activated without interrupting users.
Pivotal Resource Activity Monitor utility provides:
• A real-time view into your deployment’s usage
• Valuable data to assist with prioritization of change requests
• Flexibility to monitor what is most important to you
• Ability to report and view usage data in graphical or standard report formats
The System Utilization Utility Portal allows you to view data in graphical formats.
Pivotal Resource Activity Monitor utility features:
• Usage data is captured via simple, standard formatted “hooks” to the existing code
• Portal dashboards display valuable metrics in graphical format
• Activities are logged in real time with minimal impact to system performance
• Activity categories can be activated/deactivated on the fly
• Data archiving by date range
• Standard configurable reports are included

2. Sample Report
The System Usage - Login Logout Report can show usage activity for a specific employee.
Administration Screen
Use the administration console to turn various logging options on or off.
Pricing for the Resource Activity Monitor Utility includes installation (production
and test) and up to eight hours of end-user training and support from Pivotal
Professional Services.
Contact your Pivotal Professional Services director or account manager for
further information.
Learn More About Pivotal CRM Resource Activity Monitor
To learn more about how Pivotal CRM Resource Activity Monitor can meet your firm’s unique needs, call us today at +1 877-PIVOTAL
(+1 877-748-6825) or visit us at www.pivotal.com.
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