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Returning your
investment
Leading Providers of
Services within the Sporting
& Corporate Industry
0800 037 2622 sales@boomerangbusiness.co.uk www.boomerangbusiness.co.uk
Talent SourceCoaching & People Development Telemarketing
2
Established in 2010, Boomerang Business Solutions
provides bespoke training, recruitment and
telemarketing solutions to a wide ranging and rapidly
expanding client base including sports/ hospitality,
media, financial and corporate brands.
About us
Focused on driving growth
and increasing performance
through people development,
recruitment and sound
business strategy.
contents
Overview	 2
Our clients	 3
What we do	4
How we do it	5
Boomtrain	 6
Boomjobs 	8
Boomcalls	 10
With over 15 years experience at top level
sales management and client excellence
we have reinvented the people training
wheel and created a unique training
solution for businesses, The Flight Path™.
From sourcing the talent and delivering
coaching and development to creating
business strategies and ensuring end
targets are met, we here at Boomerang
Business Solutions are focused on securing
businesses a return on their investment.
We offer free consultations
to evaluate your current
processes and assess
your individual business
needs, using our unique
trademarked “Flight Path™”.
Design Plan
Throw Return
How we can help
Boomerang have worked
with 11 Premier League
football clubs, and multiple
worldwide sporting and
corporate brands.
It has been a great privilege
to work with Boomerang.
They efficiently assessed
our comprehensive needs,
took time out to get under
the skin of our operation and
delivered an exceptional
session which has delivered
real results.
Anne Ibrahim - Sport Cheshire
It has been a great privilege
to work with Boomerang.
They efficiently assessed
our comprehensive needs,
took time out to get under
the skin of our operation and
delivered an exceptional
session which has delivered
real results.
Anne Ibrahim - Sport Cheshire
our Clients
Experts in helping big brands and
corporate organisations achieve new
heights, we here at Boomerang Business
Solutions pride ourselves on our ability to build
good key relationships, to inspire and to motivate
people to get better and to help businesses achieve
their business goals.
To find out more call
0800 037 2622 or visit
www.boomerangbusiness.co.uk
3
Our unique Flight Path™ model is based on the flight
path of the boomerang. A boomerang’s Flight Path™
consists of four stages:
Design Plan Throw Return
How our flight path™
can help you?
All four stages are key to the
successful return of the boomerang.
Similarly, your business has its own
Flight Path™ – what you want to
achieve. In order to achieve your
objectives and make a return on
investment you must follow the
Flight Path™ model.
What we do
Boomerang Business Solutions
are focused on securing
businesses a return on their
investment.
4
The boomerang way
A Boomerang’s
centre of gravity
THE THROW
This is the action
and the processes,
“the how” we
implement the
plan to ensure your
business has a
successful flight
path journey.
Commitment
THE CLIENT The client
is at the centre of
our flight path
THE PLAN
Tailored strategy
development plan
THE RETURN (CATCH)
An overall
performance
assessment
THE DESIGN
This is an initial
business assessment
researching your
ultimate objectives
and bespoke vision.
how we do it
Design - Our Boom consultants will
create an initial business assessment,
which includes extensive research into
your business, the market place and your
competitors, in order to establish your business
objectives and a bespoke platform.
Plan - By understanding what your
objectives are we can create a strategy
development plan tailored to reflect and
achieve your objectives.
Throw - Once we have established
how we are going to achieve your
objectives we need to first implement
the plan. Once implemented it is
imperative to, in order to succeed,
assess it by providing quality control
and developing it where necessary;
the actions implemented need to
be evaluated to measure how
successful they were.
Return - The ‘Catch’ is the final stage in
the Flight Path™ and measures your overall
performance – the return on investment.
What is your Flight Path™?
To find out more call
0800 037 2622 or visit
www.boomerangbusiness.co.uk
5
6
At Boomerang we understand that every business
is different which is why we create a completely
bespoke coaching strategy based on your business
needs.
We are the Coaching
Experts
At Boomerang we endeavor to
spike performance and grow your
business through quality coaching
and development.
Coaching & People
Development
We pride ourselves in our
ability to understand your
business and compliment
its needs perfectly. We pride ourselves in our ability to truly
understand your business and compliment
its needs perfectly. Before any coaching
takes place our Boom coaches present a
thorough assessment of your business and
look for new angles and gaps in training.
We also conduct a competitor analysis to
provide a truly competitive coaching plan.
Depending on our assessment and
your business strategy, vision and ethos
we prepare and create new training
materials that reflect the learning styles
of your workforce ensuring maximum
understanding and development.
Using our Flight Path™ model we will build a
unique programme to deliver the objectives
set during initial assessment and to give you
a return on your investment. We measure
success through training evaluation,
cost-benefit analysis and training ROI.
How we do it
Ask yourself
	 Do you need to grow new business
revenues?
	 Are your sales people good at
closing business?
	 Are your leaders able to develop
your sales people?
	 Would you like more sales?
	 Do you want to support your sales
staff so they can be the best they
can be?
	 What % of your current business is
based on good client experience?
For coaching & people
development call
Boomtrain!
To find out more call
0800 037 2622 or visit
www.boomerangbusiness.co.uk
Examples of training delivered
by Boom coaches:
The sales journey
Team building and experiential learning
Winning new business
Conflict resolution
Leadership growth
Telephone appointment making
The ultimate customer
experience programme
NLP and mind mapping
Management development
How to increase profits and bottom
line revenues through sales
We knew it would take
something special to
improve performance.
Boomerang Business
Solutions had the energy,
drive and determination
to help us change from
processing customers’ to
servicing them.
Geraldine Goudie - The Football Pools
We knew it would take
something special to
improve performance.
Boomerang Business
Solutions had the energy,
drive and determination
to help us change from
processing customers’ to
servicing them.
Geraldine Goudie - The Football Pools
7
8
At Boomerang we understand how important it is
to find the right quality of staff. We know a poor
recruitment decision can cost your business a
considerable amount of money.Talent Source
Our goal is to save you time
and resources through high
quality talent sourcing.
We are the Talent
Sourcing Experts
All of our services vary depending
on our clients individual needs, our
main aim is results and return on
investment.
Talent Source uses a combination of
telephone screening, psychometric profiling
and vigorous face-to-face interviews to ensure
we match you with your ideal candidate.
We use a variety of techniques to ensure the
candidate is able to perform as soon as they
start, including assessment centres whereby
candidates are required to role play,
boosting their confidence and giving them
the time they need to prepare for the role.
Once the candidate has been
placed we can run follow up support
programmes, which include sales
training, client service skills, and any
bespoke training requirements to ensure
profitability and to help candidates
reach their full potential quickly.
We maintain a professional but personal
approach through the whole process.
How we do it
Ask yourself
	 When was the last time a
recruitment company placed the
ideal candidate for your business?
	 Have you wasted time trying to find
the right fit people for your business?
	 Do you know how much you lose
off your bottom-line recruiting the
wrong staff?
	 Would you just like to see great
quality, right fit candidates?
For high quality talent
sourcing call Boomjobs!
To find out more call
0800 037 2622 or visit
www.boomerangbusiness.co.uk
Our service includes
	Advertising the roles across multiple job
boards
CV search across all job boards to
ascertain specific role criteria and
expertise
Screening all applicants that come in for
the relevant jobs
Face to face rigorous interviews
Everton Football Club has
experienced first-hand
impressive and consistent levels
of commitment, service and
demonstrable results. Tasked
with a specialist project that
had previously failed twice in its
four year existence, Boomerang
were commissioned to search
and recruit for a bespoke
sales department which would
help bridge the gap between
corporate, seasonal and individual
match day ticket sales.
David Biggar - Everton Football Club
Everton Football Club has
experienced first-hand
impressive and consistent levels
of commitment, service and
demonstrable results. Tasked
with a specialist project that
had previously failed twice in its
four year existence, Boomerang
were commissioned to search
and recruit for a bespoke
sales department which would
help bridge the gap between
corporate, seasonal and individual
match day ticket sales.
David Biggar - Everton Football Club
9
10
At Boomcalls we pride ourselves in our expertise
in sales. Our consistent and professional approach
to sales and telemarketing has increased business
growth and bottom line revenues across multiple
businesses around the globe.
We are the Sales
Experts
Telesales is the fastest, most cost-
effective way to find new clients.
We’ll generate leads, set up
appointments, create a pipeline,
sell your products and services, we
will research your market, clean up
your databases, train your staff if
required and much more. Plus we
do our homework on you and your
products first.
Telemarketing
We have never under
delivered and we continue
to go above and beyond
for all our clients.
We are experts in sales and winning
new clients, appointment making and
telemarketing. We will generate solid
and qualified appointments for your sales
teams to close, this will increase your
team’s sale performance and help you
grow your business.
	 Data cleansing
Profiling your best prospects will maximise
results for your sales staff. We will work with
you to create market research tools which
will give you crucial knowledge and insight
into your next client.
Research shows that 67% of client
information held on databases is out of
date. And on average, another 20% of that
information becomes out of date every
year, we will call your clients and find out
what they need and when they need it.
Data capture
We will show you how to establish key clients
for your business and show you how to
improve conversion rates by speaking to
the right clients, smart data capture means
profitable business.
Client retention
We can also do research on your current
clients and conduct client experience
surveys, this will help you retain future
business; insight goes a long way.
Market research
“Knowledge is power” understanding the
market place, the industry and challenges,
will give you the edge on your competitors,
we will help you to be more proactive in your
approach to sales and any direct marketing
activity that relates to your bottom line.
How we do it
So when you need to boost
sales, call Boomcalls!
To find out more call
0800 037 2622 or visit
www.boomerangbusiness.co.uk
Boomerang completed an
outbound calling campaign on
behalf of my Hospitality team at
Everton Football Club. Feedback
from customers was positive and
clearly Boomerang understood
the brief, followed the script and
represented the club correctly.
Everton Football Club
Boomerang completed an
outbound calling campaign on
behalf of my Hospitality team at
Everton Football Club. Feedback
from customers was positive and
clearly Boomerang understood
the brief, followed the script and
represented the club correctly.
Everton Football Club
Our service includes
Lead generation
We will generate hot prospects and warm
leads for your sales team to develop further
New business
Sales
We will track and monitor every lead,
call, sale and then the result.
We provide reliable, results-driven
telemarketing services for global
business/brands
We will win you new business deals
that will grow bottom line revenues
11
What is your
flight path?
See how we can help you
secure a return on your
investment
Head Office
54 St James Street
Liverpool L1 OAB
/BoomerangBusinessSolutionsLtd
0800 037 2622 sales@boomerangbusiness.co.uk www.boomerangbusiness.co.uk
Talent SourceCoaching & People Development Telemarketing

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Boomerang brochure - Client

  • 1. Returning your investment Leading Providers of Services within the Sporting & Corporate Industry 0800 037 2622 sales@boomerangbusiness.co.uk www.boomerangbusiness.co.uk Talent SourceCoaching & People Development Telemarketing
  • 2. 2 Established in 2010, Boomerang Business Solutions provides bespoke training, recruitment and telemarketing solutions to a wide ranging and rapidly expanding client base including sports/ hospitality, media, financial and corporate brands. About us Focused on driving growth and increasing performance through people development, recruitment and sound business strategy. contents Overview 2 Our clients 3 What we do 4 How we do it 5 Boomtrain 6 Boomjobs 8 Boomcalls 10 With over 15 years experience at top level sales management and client excellence we have reinvented the people training wheel and created a unique training solution for businesses, The Flight Path™. From sourcing the talent and delivering coaching and development to creating business strategies and ensuring end targets are met, we here at Boomerang Business Solutions are focused on securing businesses a return on their investment. We offer free consultations to evaluate your current processes and assess your individual business needs, using our unique trademarked “Flight Path™”. Design Plan Throw Return How we can help Boomerang have worked with 11 Premier League football clubs, and multiple worldwide sporting and corporate brands.
  • 3. It has been a great privilege to work with Boomerang. They efficiently assessed our comprehensive needs, took time out to get under the skin of our operation and delivered an exceptional session which has delivered real results. Anne Ibrahim - Sport Cheshire It has been a great privilege to work with Boomerang. They efficiently assessed our comprehensive needs, took time out to get under the skin of our operation and delivered an exceptional session which has delivered real results. Anne Ibrahim - Sport Cheshire our Clients Experts in helping big brands and corporate organisations achieve new heights, we here at Boomerang Business Solutions pride ourselves on our ability to build good key relationships, to inspire and to motivate people to get better and to help businesses achieve their business goals. To find out more call 0800 037 2622 or visit www.boomerangbusiness.co.uk 3
  • 4. Our unique Flight Path™ model is based on the flight path of the boomerang. A boomerang’s Flight Path™ consists of four stages: Design Plan Throw Return How our flight path™ can help you? All four stages are key to the successful return of the boomerang. Similarly, your business has its own Flight Path™ – what you want to achieve. In order to achieve your objectives and make a return on investment you must follow the Flight Path™ model. What we do Boomerang Business Solutions are focused on securing businesses a return on their investment. 4 The boomerang way A Boomerang’s centre of gravity THE THROW This is the action and the processes, “the how” we implement the plan to ensure your business has a successful flight path journey. Commitment THE CLIENT The client is at the centre of our flight path THE PLAN Tailored strategy development plan THE RETURN (CATCH) An overall performance assessment THE DESIGN This is an initial business assessment researching your ultimate objectives and bespoke vision.
  • 5. how we do it Design - Our Boom consultants will create an initial business assessment, which includes extensive research into your business, the market place and your competitors, in order to establish your business objectives and a bespoke platform. Plan - By understanding what your objectives are we can create a strategy development plan tailored to reflect and achieve your objectives. Throw - Once we have established how we are going to achieve your objectives we need to first implement the plan. Once implemented it is imperative to, in order to succeed, assess it by providing quality control and developing it where necessary; the actions implemented need to be evaluated to measure how successful they were. Return - The ‘Catch’ is the final stage in the Flight Path™ and measures your overall performance – the return on investment. What is your Flight Path™? To find out more call 0800 037 2622 or visit www.boomerangbusiness.co.uk 5
  • 6. 6 At Boomerang we understand that every business is different which is why we create a completely bespoke coaching strategy based on your business needs. We are the Coaching Experts At Boomerang we endeavor to spike performance and grow your business through quality coaching and development. Coaching & People Development We pride ourselves in our ability to understand your business and compliment its needs perfectly. We pride ourselves in our ability to truly understand your business and compliment its needs perfectly. Before any coaching takes place our Boom coaches present a thorough assessment of your business and look for new angles and gaps in training. We also conduct a competitor analysis to provide a truly competitive coaching plan. Depending on our assessment and your business strategy, vision and ethos we prepare and create new training materials that reflect the learning styles of your workforce ensuring maximum understanding and development. Using our Flight Path™ model we will build a unique programme to deliver the objectives set during initial assessment and to give you a return on your investment. We measure success through training evaluation, cost-benefit analysis and training ROI. How we do it Ask yourself Do you need to grow new business revenues? Are your sales people good at closing business? Are your leaders able to develop your sales people? Would you like more sales? Do you want to support your sales staff so they can be the best they can be? What % of your current business is based on good client experience?
  • 7. For coaching & people development call Boomtrain! To find out more call 0800 037 2622 or visit www.boomerangbusiness.co.uk Examples of training delivered by Boom coaches: The sales journey Team building and experiential learning Winning new business Conflict resolution Leadership growth Telephone appointment making The ultimate customer experience programme NLP and mind mapping Management development How to increase profits and bottom line revenues through sales We knew it would take something special to improve performance. Boomerang Business Solutions had the energy, drive and determination to help us change from processing customers’ to servicing them. Geraldine Goudie - The Football Pools We knew it would take something special to improve performance. Boomerang Business Solutions had the energy, drive and determination to help us change from processing customers’ to servicing them. Geraldine Goudie - The Football Pools 7
  • 8. 8 At Boomerang we understand how important it is to find the right quality of staff. We know a poor recruitment decision can cost your business a considerable amount of money.Talent Source Our goal is to save you time and resources through high quality talent sourcing. We are the Talent Sourcing Experts All of our services vary depending on our clients individual needs, our main aim is results and return on investment. Talent Source uses a combination of telephone screening, psychometric profiling and vigorous face-to-face interviews to ensure we match you with your ideal candidate. We use a variety of techniques to ensure the candidate is able to perform as soon as they start, including assessment centres whereby candidates are required to role play, boosting their confidence and giving them the time they need to prepare for the role. Once the candidate has been placed we can run follow up support programmes, which include sales training, client service skills, and any bespoke training requirements to ensure profitability and to help candidates reach their full potential quickly. We maintain a professional but personal approach through the whole process. How we do it Ask yourself When was the last time a recruitment company placed the ideal candidate for your business? Have you wasted time trying to find the right fit people for your business? Do you know how much you lose off your bottom-line recruiting the wrong staff? Would you just like to see great quality, right fit candidates?
  • 9. For high quality talent sourcing call Boomjobs! To find out more call 0800 037 2622 or visit www.boomerangbusiness.co.uk Our service includes Advertising the roles across multiple job boards CV search across all job boards to ascertain specific role criteria and expertise Screening all applicants that come in for the relevant jobs Face to face rigorous interviews Everton Football Club has experienced first-hand impressive and consistent levels of commitment, service and demonstrable results. Tasked with a specialist project that had previously failed twice in its four year existence, Boomerang were commissioned to search and recruit for a bespoke sales department which would help bridge the gap between corporate, seasonal and individual match day ticket sales. David Biggar - Everton Football Club Everton Football Club has experienced first-hand impressive and consistent levels of commitment, service and demonstrable results. Tasked with a specialist project that had previously failed twice in its four year existence, Boomerang were commissioned to search and recruit for a bespoke sales department which would help bridge the gap between corporate, seasonal and individual match day ticket sales. David Biggar - Everton Football Club 9
  • 10. 10 At Boomcalls we pride ourselves in our expertise in sales. Our consistent and professional approach to sales and telemarketing has increased business growth and bottom line revenues across multiple businesses around the globe. We are the Sales Experts Telesales is the fastest, most cost- effective way to find new clients. We’ll generate leads, set up appointments, create a pipeline, sell your products and services, we will research your market, clean up your databases, train your staff if required and much more. Plus we do our homework on you and your products first. Telemarketing We have never under delivered and we continue to go above and beyond for all our clients. We are experts in sales and winning new clients, appointment making and telemarketing. We will generate solid and qualified appointments for your sales teams to close, this will increase your team’s sale performance and help you grow your business. Data cleansing Profiling your best prospects will maximise results for your sales staff. We will work with you to create market research tools which will give you crucial knowledge and insight into your next client. Research shows that 67% of client information held on databases is out of date. And on average, another 20% of that information becomes out of date every year, we will call your clients and find out what they need and when they need it. Data capture We will show you how to establish key clients for your business and show you how to improve conversion rates by speaking to the right clients, smart data capture means profitable business. Client retention We can also do research on your current clients and conduct client experience surveys, this will help you retain future business; insight goes a long way. Market research “Knowledge is power” understanding the market place, the industry and challenges, will give you the edge on your competitors, we will help you to be more proactive in your approach to sales and any direct marketing activity that relates to your bottom line. How we do it
  • 11. So when you need to boost sales, call Boomcalls! To find out more call 0800 037 2622 or visit www.boomerangbusiness.co.uk Boomerang completed an outbound calling campaign on behalf of my Hospitality team at Everton Football Club. Feedback from customers was positive and clearly Boomerang understood the brief, followed the script and represented the club correctly. Everton Football Club Boomerang completed an outbound calling campaign on behalf of my Hospitality team at Everton Football Club. Feedback from customers was positive and clearly Boomerang understood the brief, followed the script and represented the club correctly. Everton Football Club Our service includes Lead generation We will generate hot prospects and warm leads for your sales team to develop further New business Sales We will track and monitor every lead, call, sale and then the result. We provide reliable, results-driven telemarketing services for global business/brands We will win you new business deals that will grow bottom line revenues 11
  • 12. What is your flight path? See how we can help you secure a return on your investment Head Office 54 St James Street Liverpool L1 OAB /BoomerangBusinessSolutionsLtd 0800 037 2622 sales@boomerangbusiness.co.uk www.boomerangbusiness.co.uk Talent SourceCoaching & People Development Telemarketing