Why the movement to a safety culture

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Canadian Patient Safety Institute

The Good Samaritan Society
Shawn Terlson
President and CEO

Why the movement to a Safety Culture?
• Resident focus
▫ Provide safe, comfortable
and hospitable environments
• Financially driven
▫ WCB surcharge
▫ Sick time usage

How will GSS make the shift?
1. Safety Slogan
2. Safety Rewards Program
3. Loss Prevention Program
4. Safety Talks
5. Standard Operating Procedures
6. Calls from the CEO
7. Safe Work Practices
8. Safety inspections
9. Safety calls
10.Tracking/Stewardship

Outcomes
• Reduced WCB rates
• Reduced sick time usage
• Improved quality care and safety of those
entrusted in our care
• Awareness and ownership among staff

How have we improved?
Since starting the initiatives in March 2014 and
not yet have the full program implemented, we
have seen the following positive results up to
August 2014:
• GSS missed sick hours showed a reduction of
9.92% at a reduced cost of $89,777
• GSS WCB lost hours showed a reduction of 26%
and a 22% reduction of first years claim cost

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Why the movement to a safety culture

1. The Good Samaritan Society Shawn Terlson President and CEO

2. The Good Samaritan Society

3. Why the movement to a Safety Culture? • Resident focus ▫ Provide safe, comfortable and hospitable environments • Financially driven ▫ WCB surcharge ▫ Sick time usage

4. How will GSS make the shift? 1. Safety Slogan 2. Safety Rewards Program 3. Loss Prevention Program 4. Safety Talks 5. Standard Operating Procedures 6. Calls from the CEO 7. Safe Work Practices 8. Safety inspections 9. Safety calls 10.Tracking/Stewardship

5. Outcomes • Reduced WCB rates • Reduced sick time usage • Improved quality care and safety of those entrusted in our care • Awareness and ownership among staff

6. How have we improved? Since starting the initiatives in March 2014 and not yet have the full program implemented, we have seen the following positive results up to August 2014: • GSS missed sick hours showed a reduction of 9.92% at a reduced cost of $89,777 • GSS WCB lost hours showed a reduction of 26% and a 22% reduction of first years claim cost

7. Thank you

Why the movement to a safety culture

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