1. The document outlines a CSR diagnostic and implementation plan involving 6 steps: understanding ISO 26000's 7 core subjects, building cases through group work and instructions, preparing cases using various activities and posters, group presentations on chosen subjects, adjusting based on feedback, and applying the DIAG26000 diagnostic through teamwork. 2. It also discusses defining roles and responsibilities on a team, using tools to score and evaluate, and communicating throughout the process. The overall plan focuses on understanding and applying ISO 26000 guidelines on social responsibility and sustainable development.