OpSource Solutions for SaaS ISVs goes beyond traditional hosting by addressing the needs of software vendors to launch new business lines, enter new markets, scale operations and address enterprise concerns. Our solutions are comprised of our best-of-class services. The datasheet explains how OpSource has an edge over other similar services.

1. ENTERPRISE CLOUD AND MANAGED HOSTING
Solutions for SaaS ISVs
OpSource Solutions for SaaS ISVs
More and more enterprises are using
Software-as-a-Service applications to support their Migrating to SaaS has important benefits,
business needs for CRM, collaboration, project and challenges that partnering with
management, billing, ERP, logistics and human OpSource mitigates:
resource management. ISVs such as Microsoft, IBM,
Oracle, SAP, CA and Adobe all offer SaaS applications. Benefits:
Additionally, pure SaaS providers such as
Salesforce.com, Taleo, Xactly and Clearbenefits have • Simplified deployment and lower support
built web-based applications from the ground up to costs
support easy enterprise requirements. • Lower customer acquisition costs
• Centralized management and simplified
OpSource Solutions for SaaS ISVs goes beyond upgrades
traditional hosting by addressing the needs of
software vendors to launch new business lines, enter
new markets, scale operations and address enterprise
Challenges:
concerns. Our solutions are comprised of our • Bringing new products to market quickly
best-of-class services, including: • Meeting enteprise requirements for
OpSource Managed Hosting security, control, performance and ease of
includes management of the network, colocation,
integration
servers, networking equipment and the operating
• Scaling operations cost-effectively
system. Our Managed Hosting platform is SAS 70 and
PCI compliant.
OpSource Cloud Hosting Scalability
The first Cloud solution to meet enterprise By leveraging OpSource's standards-based architecture,
production application requirements for security, best practices and multitenant architecture, SaaS ISVs
control, performance and ease of integration. are able to scale their operations more effectively. For
example, with Application Operations, customers are
OpSource Application Operations
able to offload application change management,
includes application deployment and change
database management, performance management and
management, database management, performance
optimization management. OpSource has an
and optimization management.
world-class staff of database architects, systems
OpSource Business Operations engineers, software engineers, network engineers and
includes a billing customer lifecycle management project managers who are experts in addressing the
system, analytics and outsourced end-user support complex challenges of scaling web services
services. architectures.
© 2010 OpSource, Inc. All rights reserved. Page 1 of 2

2. ENTERPRISE CLOUD AND MANAGED HOSTING
Shorten Time to Market Enterprise Cloud and Managed Hosting
By leveraging the OpSource's Application Operations OpSource's Cloud Hosting and Managed Hosting
and Business Operations services, SaaS ISVs are able to platforms provide the security, control, performance
launch new SaaS applications more quickly. With and ease of integration that SaaS ISVs' customers
Application Operations, OpSource takes on demand. With a 100% availability SLA, strong
management of the applications and infrastructure, encryption, VLAN networking, VPN and private
allowing our customers to focus on what they do network access support, role-based admin controls,
best: developing great applications with a compelling and an open API, OpSource's hosting solutions are
user experience. With Business Operations, customers ready to address any enterprise concern.
are able to more quickly get to market by leveraging
Billing CLM, our billing platform, as well as our web
analytics platform. Finally, with OpSource End-User
Support, customers are able to offload first tech
support calls to our OpSource call center.
Company Corporate Headquarters
OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate
growth and scale operations while controlling costs and reducing IT infrastructure support risks. More
5201 Great America Parkway, Suite 120
than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on Santa Clara, CA 95054
OpSource's expertise, experience and agility to operate high-availability, business-critical hosting 408-567-2000
environments.
sales@OpSource.net
Our industry-leading Application Operations service goes beyond traditional hosting by providing
application management, change management, performance management and application
optimization. OpSource Cloud is the rst cloud to bring together the exibility, availability and
community of the public cloud with the security, performance and control the enterprise demands. www.OpSource.net
Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certi ed and has
operations in California, Virginia, UK, Ireland, and India.
© 2010 OpSource, Inc. All rights reserved. Page 2 of 2