SAP Business Objects

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SAP Business Objects

  1. 1. Case Study: SAP Business Objects Business Objects Accelerates Growth of OnDemand with OpSource An OnDemand Company Business Objects is the world’s leading business intelligence (BI) software company. Business Objects’ software helps “OpSource took us from startup mode to full, organizations gain better insight into their business, enterprise-ready applications with a world-class improving decision-making and enterprise performance. delivery infrastructure behind our applications. In With its pioneering OnDemand business, Business Objects addition, OpSource is SAS 70 Type II audited, which is enables companies to deploy a BI solution over the Web—without buying servers or installing software— very important to our customers.” enabling them to gain valuable business insights - Steve Lucas, vice president of immediately, avoiding the time and expense of OnDemand software and services, an IT project. Business Objects Business Objects Requirements Customer Profile: As a leading provider of enterprise software, Business SAP Business Objects Objects seized upon the opportunity to expand delivery of 3030 Orchard Parkway its BI solutions into organizations of all sizes via software- San Jose, CA 95134 as-a-service (SaaS). To optimize the end-user experience, www.sap.com/solutions/sapbusinessobjects Business Objects needed a SaaS delivery partner that could guarantee consistently high application performance and Industry: availability in a global Web environment. In addition, Business Intelligence Business Objects required a SaaS infrastructure that could scale rapidly and cost-effectively to support its aggressive OpSource Solution: growth objectives. OpSource Managed Hosting and Application Operations™ Complete Solution Key Benefits: By choosing OpSource to deliver its portfolio of • Reduced SaaS delivery costs significantly OnDemand solutions, Business Objects has gained much • Enabled rapid growth from 0 to 67,000 users more than just an infrastructure. OpSource provides in 18 months the company with a turnkey SaaS delivery solution that • Scaled cost-effectively even when growth ensures reliable application performance, universal Web exceeded expectations access, and virtually unlimited scalability—all with a • Gained cost efficiencies of a common SaaS cost-effective, subscription-based pricing structure. delivery solution for multiple OnDemand applications© 2010 OpSource, Inc. All rights reserved. Page 1 of 2
  2. 2. ENTERPRISE CLOUD AND MANAGED HOSTING OpSource provides the complete SaaS delivery solution for Following on the success of crystalreports.com, Business Business Objects’ Information OnDemand, crystalreports. Objects completed the strategic acquisition of Nsite and com, Business Intelligence OnDemand and Nsite delivery of its latest SaaS offerings, Business Intelligence on-demand applications. The success of these offerings OnDemand and Information OnDemand. Information has continued to spur business growth and an expanding OnDemand is an online store that provides quick access OnDemand strategy. to pre-built, customizable reports that enable users to compare their businesses with external market and In a bold entrée into the SaaS marketplace, Business financial data. The reports and dashboards use data from Objects worked with OpSource to introduce crystalreports. well-known industry sources such as Thomson Financial com, a report-sharing service that allows users to distribute and eBay. reports over the Web rather than by email or hard copy. In just 18 months Business Objects skyrocketed from launch Why OpSource? to 67,000 users of crystalreports.com. Such rapid growth OpSource provided Business Objects with the application demonstrates the ability of OpSource to quickly expand its and data security Business Objects and its customers SaaS services to meet the needs of customers even when required. The effectiveness of OpSource’s security practices growth rates exceed expectations. and procedures is reflected by its successful SAS 70 Type II audit, recognition of compliance with PCI DSS and HIPAA Steve Lucas, vice president of Business Objects OnDemand and certification by salesforce.com and WebEx. Business software and services said, “OpSource’s SaaS expertise Objects also gained a strategic business advantage has optimized the end-user experience. The success that when OpSource helped it accelerate the certification of OpSource helped us enjoy with our first on-demand crystalreports.com on the Salesforce AppExchange. And product, crystalreports.com, prompted us to aggressively OpSource’s Success-Based Pricing enabled Business Objects expand our software-as-a-service strategy and offerings. to scale cost-effectively with predictable expenses tied OpSource enabled us to move quickly and with agility. directly to its own business success to maximize bottom By engaging OpSource instead of doing this in-house, line results. With the efficiencies of OpSource Managed we reduced our SaaS delivery costs significantly and Hosting and Application Operations as its foundation, significantly improved our time-to-market, which is critical Business Objects has a powerful SaaS delivery solution to in the on-demand world of monthly revenues.” continue expanding its OnDemand business. Company Corporate Headquarters OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate 201 Great America Parkway, Suite 120 5 growth and scale operations while controlling costs and reducing IT infrastructure support risks. More than Santa Clara, CA 95054 500 SaaS ISVs, cloud platform providers, carriers and enterprises rely on OpSource’s expertise, experience and 408-567-2000 agility to operate high-availability, business-critical hosting environments. sales@opsource.net www.opsource.net© 2010 OpSource, Inc. All rights reserved. Page 2 of 2

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