1. CURRICULUM VITAE
MR OTENG OTHUSITSE
CONTACT DETAILS
PO BOX 10185 SELIBI PHIKWE
CELL; +267 71259831 H) +267 2610241
PERSONAL DETAILS
DATE OF BIRTH ; 19 FEBRURY 1983
MARITAL STATUS ; SINGLE
NATIONALITY ; MOTSWANA
NATIONAL ID NO ; 899817801
LICENCES NO
CLASS B DRIVES ; 258771
ASSITANT GUIDE ; 0008601A
PROFESSIONAL GUIDE ;0018184A
PRDP SPECIAL ;00606823
PRDP PASSENGERS ;00648335
CAREER OBJECTIVE
SEEKING ON SALES, CUSTOMER CARE OR CLERICAL JOB
BACKGROUND SUMMURY
2. = EXPERIENCE IN SALES, CUSTOMER CARE, STOCK CONTROL, FOOD PREPARATION
= ABILITY TO THRIVE IN FAST-PACED AND DEMANDING WORK ENVIROMENTS
= EXCELLENT IMPERSONAL AND COMMUNICATION SKILLS
= RECORD FOR MEETING AND EXCEEDING TARGET THROUGH HARD WORK AND
COMMITMENT TO DUTY
= A FAST LERNER WHO IS WILL TO LERN NEW THINGS
= ABILITY TO WORK WITH MINIMUM SUPERVISION
WORK EXPERIENCE
= WORKED AT JET STORE AS MERCHANDISER 2002 – 2003
= WORKED AT BARCELOS FLAMED CHICKEN AS GRILLER 2003 – 2006
= WORKED AT CHOBE GAME LODGE AS WAITER AND BARRELIEVER 2006 -2007
= WORKED AT CRESTA BOSELE HOTEL AS A BARMAN AND WAITER 2009 UP TO
NOW
= REPORTING TO SUPERVISOR
= WORK AS PROFESSIONAL TOUR GUIDE AT PELICAN LODGE AND CAMPING
NATA BOTSWANA
= WORKED AS PROFESSIONAL TOUR GUIDE AT MOKOLODI NATURE RESERVE
GABORONE BOTSWANA
= WORKING AS PROFESSIONAL TOUR GUIDE ROOIPUTS LODGE KGALAGADI
TRANSFRONTIER PARK BOTSWANA
RESPONSIBILITIES
. SERVES OVER 1000 CUSTOMERS PER DAY DURING PEAK SEASON
. ENSURED SOUND CUSTOMER CARE PRACTICE TO ENSURE REPEAT BUSINESS
. PAID ATTENTION TO CUSTOMER NEEDS AND ANSWER VARIOUS ENQUIRIES.
. ASSISTED CUSTOMER IN MAKING PURCHASE DECISIONS
. LIAISED WITH THE SHOP MANAGER IN TERMS OF OUT OF STOCK MERCHANDISE
. PARTICIPATED IN MERCHANDISE AND SHOP DISPLAYS TO ENSURE THAT CLOTHES
WERE APPEALINGLY AND ATTRACTIVELY DISPLAYED
3. . LIASED WITH CLEANERS TO ENSURE THE SHOP LOOKED SMART AT ALL TIMES
. ACTIVELY PARTICIPATED IN WEEKLY AND START OF DAYSTAFF MEETINGS
NOTABLE ACHIEVEMENTS
.EXCEED SALES TARGET BY +200% IN THROUGH AGRESSIVE SALES
. OUR BRANCH WAS VOTED THE 1ST PERFORMING BRANCH IN TERMS OF SALES,
CLEANLINESS AND CUSTOMER SERVICE
. CRESTA BOSELE HOTEL WAS GRADED FROM 1 STAR TO THREE STAR THROUGH MY
EFFORT OF GOOD CUSTOMER HANDLING AND CLEANLINESS.
.ROOIPUTS LODGE WAS GRADED O STAR TO THREE STAR THROUGH MY EFFORT OF
GOOD SERVICES AND STRAVING HARD TO PROVIDE GOOD SERVICES
EDUCATIONAL HISTORY
PRIMARY
THOLODI PRIMARY GRADE B FROM 1991 – 1997
SECONDARY
TONOTA COMMINITY SECONDARY SCHOOL GRADE C 1998-2000
SENIOUR
SHASHE RIVER SCHOOL AGRIC C,GEOGRAPHY C, MATHS D,SCIENCE
D,COMMERCE D,RE D,ENGLISH E, SETSWANA E, FROM 2001-2002
PERSONAL ABALITY
= FAST LEARNER WHO ENJOY LEARNING NEW THINGS
= LOW AND MINIMUM SUPERVISED IS MY DAILY BREAD SEENS I WAS BORN AND
ALWAYS FIND EXTRA WORK TO DO TO MEET THE TARGET AND REDUCE MORE
WORK .
= SERVERS ALMOST UP 3000 CUSTOMERS OR MORE IN PIC SEASONS
= PROMOTES CO-OPERATION,TEAM WORK AND SELF DISPLIN IN CO-OPERATIVE
(WORK)
4. HOBBIES
GO CHESS PLAYER , MEMBER OF WILDLIFE CLUB,GOING TO CHURCH ,READING BOOKS
ANG MAGAZINES,PLAYING FOOTBALL
REFREES OR PEOPLE TO CONTACT
JET STORE FRANCISTOWN MANAGER
BARCELOS FLAMED CHICKEN MANAGER FRANCISTOWN 2417434
CRESTA BOSELE HOTEL MANAGER 2610675
CHOBE GAME LODGE MANAGER 6250340