1. Edward M. De Luna Villa #5 Street #5 old Kwaitat,
Al ain, Abu Dhabi, UAE
Edwarddeluna 48@gmail.com
0564789608 & 0558507979
Page | 1
Personal Information
Visa Status : Tourist visa
Visa Expiration : JANUARY 15, 2016
Birth date : April 8, 1979
Height : 5’5
Marital Status : Married
Nationality : Filipino
Passport Number : EC2512711
Passport Expire Date : 22 October 2019
Languages : English, Tagalog and slight Arabic
Religion : Christian
CAREER OBJECTIVE
 To be a part of a company where there is a continuing search of knowledge
that will put into actual practice and fully utilized for mutual benefit that
would eventually result in the company growth and success as well as to
achieve personal achievement.
 To acquire better opportunities for future endeavours related to my career.
PROFILE
 A highly experience professional with core competencies in Sales and
Customer Service.
 Demonstrated expertise in business development, performing well under
work pressure.
 Strong communication and interpersonal skills.
 Computer literate, skilled in MS Word, Excel and PowerPoint.
 Motivated and confident marketing skills and an ability to work
independently.
 Resourceful and able to work under pressure in multicultural environment.
 Extremely organised with an eye for detail.
WORK EXPERIENCES
SALES MAN
Falooda, Company
Al Rass Riyadh. Kingdom of Saudi Arabia
December 3, 2012 to January 3, 2015
Job Purpose
 Meet and greet the customer.
 Attend customer’s inquiry and needs. Listen to their need and suggest the
new offers educate them about our products.
 Know the store targets and individual.
 Maintain the cleanliness and orderliness of our working area.
 Monitoring regularly all the promotion and offers if it is properly highlighted.

2. Edward M. De Luna Villa #5 Street #5 old Kwaitat,
Al ain, Abu Dhabi, UAE
Edwarddeluna 48@gmail.com
0564789608 & 0558507979
Page | 2
SALES MAN
Al Sadhan Company
Riyadh Kingdom of Saudi Arabia
December 23, 2009 to December 24, 2011
Job Purpose
 To promote the product.
 Educate the customer about the product attend to their inquiries.
 Do the inventory of the product.
 Achieve the monthly target.
 Help the customer to choose what their want and what is good for them then
suggest do the upselling.
 Regularly arranged the display base on merchandising format of the
company and checking accurate inventory.
 Sending report to the immediate manager.
SALES MAN
Welcom Telecom
Sta. Lucia Mall, Philippines
February 14, 2009 to October 14, 2009
Job Purpose
 Attend customer inquiries and provide assistance for their queries with
regards to welcome services, products and give efficient and excellent service
as front liners for customer satisfaction.
 Responsible for the doing multi-tasking job as attending incoming and
outgoing phones calls, establishing good rapport to customer.
 Offers category review the customer.
 Responsible for activating and making sure all information was encode
properly.
 Coordinates and follow up to the customer in regards with their pending
complaints.
SALES MAN
SM Appliance Center
Fairview Quezon City, Philippines
May 5, 2008 to December 5, 2008
Job Purpose
 Meet and greet the customer wear your best smile always.
 Attend customer inquiries and gave them best customer service that they will
feel to come back.
 Achieve the monthly target.
 Responsible for checking and accepting deliveries based on the quality and
the quantity.
 Prepare orders and the regularly monitor the stock availability.
 Assist the customer and showing the new products.
 Assist the customer in after sale inquiry.

3. Edward M. De Luna Villa #5 Street #5 old Kwaitat,
Al ain, Abu Dhabi, UAE
Edwarddeluna 48@gmail.com
0564789608 & 0558507979
Page | 3
Baker Finisher
Mister Donut, RAMCAR Corporation
Don Antonio Plant, Quezon City, Philippines
March 3, 2004 to February 20, 2008
Room Attendant
Mandarin Hotel
Paseo De Roxas, Makati City, Philippines
September 15, 2001 to February 29, 2002
Baker Crew
French Baker, Stanbake Corporation
SM Fairview, Quezon City, Philippines
February 8, 2001 to August 22, 2001
Educational Background
College
Adamson University
Bachelor of Science in Hotel Management
1998 to 2002
Secondary
New Era University
1992 – 1996
Primary
New Era University
1986 -1992
~~~~Personal references are available upon request~~~~
I hereby attest to the correctness and accuracy of the above
statements and representations to the best of my knowledge and
competence.
Edward M. De Luna
APPLICANT