Presentation by Srikanth Mangalam at the OECD Global Conference on Governance Innovation which took place in Paris on 13-14 January 2020. Further information is available at http://www.oecd.org/gov/regulatory-policy/oecd-global-conference-on-governance-innovation.htm.

1. DISRUPTING REGULATORY DELIVERY THROUGH
TECHNOLOGY
OECD GLOBAL CONFERENCE ON GOVERNANCE
INNOVATION
PARIS, JANUARY 2020
Srikanth
Mangalam
President

2. PRESENTATION SOURCES*
• Modern Regulatory Practices: Toolkit for Regulators –
Government of Canada (2018)
• Internet of Things – The New Government to Business
Platform: World Bank (2017)
• Regulatory Future of Emerging Technologies – OECD (2018)
• Use of New Technologies for Regulatory Delivery – Donor
Committee for Enterprise Development (2019)
• International Network on Delivery of Regulation (INDR)
• Regulatory Delivery – Graham Russell and Chris Hodges
• Other literature and non-literature sources
* Prism Institute and Partners

3. REGULATORY DELIVERY
• An evidence-based approach to establish trust by, of and
in the regulated community and respond in a manner
that is aimed at achieving the intended regulatory
outcomes (social outcomes, SDGs??)
• Delivery of effective regulation is built primarily on a
foundation of assurance and trust
• Assurance can be delivered through the use of
technology

4. EMERGING TECHNOLOGIES FOR REGULATORY
DELIVERY
• Regulations as code (Machine readable codes etc.)
• Data Collection, transmission and analysis for
gaining compliance assurance (e.g., IoT, Drones,
Blockchain, AI/ML etc.)
• Decision making including licensing, compliance
education and enforcement (Bots, AI/ML etc.)

5. EMERGING CASE STUDIES
 Over 50 case studies (and counting) identified
through literature searches and networking
 21 countries across Asia, Americas, Europe and
Australia
 Majority of the case studies involved pilots/proof
of concepts
 Several factors (EODB, climate change, global
supply chains etc.) may influence technology use
for regulatory delivery

6. EMERGING TECHNOLOGIES – REGULATORS’
LIFELINE OR CURSE?
• Choice to embrace as owners, recipients, or
stakeholders/participants
• Opportunity to incent businesses to
create/generate/share
• Culture shift to managing outcomes
• Increase value, relevancy, agility, and certainty

7. REGULATORY DELIVERY – RELEVANCY
CRISIS
Agency “Overload”
 Overlapping mandates across agencies
 Conflicting requirements
 Misalignment with business models
 Territorialism - National/sub-national/municipal
Mandate “Conflict”
 Public protection
 Economic growth
 Consumer choice
 Political “wind”

8. REGULATORY DELIVERY – RELEVANCY
CRISIS
Institutional “Inertia”
 Outdated culture
 Value proposition failure (“null hypothesis test”)
 Focus misalignment (rules v outcomes)
 Gaming performance reporting (activity measures,
“convenient” correlations)
 Real and/or artificial barriers (knowledge, capacity, liability,
legal etc.)
 Disincentives

9. RESEARCH QUESTIONS
Can technology help reduce regulatory uncertainty, enable
reliable assurance, and relevancy
Do factors like EODB, climate change, global supply chains,
alternative delivery models influence regulatory modernization?
Are current institutional arrangements in OECD countries
appropriate, adequate, flexible, nimble and relevant?
What are potential risks (technology governance, data misuse,
future of work)?
What are success factors for responsible deployment of
emerging technologies (legal frameworks, institutional
arrangements, infrastructure, business models)?