Back office automation has taken on a greater role as dealerships strive to be more profitable. Successful dealerships know that the key to scaling efficiently is through technology. This presentation outlines the savings realized by Peterson Automotive with CDK Drive AP Automation partners, Yooz and Nvoicepay.
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
AP Automation and Vendor Payments with Peterson Auto Group, Nvoicepay, and Yooz
1. AP Automation & Vendor Payments
AP Efficiency with Peterson Auto Group
2. What part of AP automation are you most
interested in?
1. Invoice Capture and AP Workflow Automation
2. Vendor Payment Automation
3. All of the Above – Invoice Capture, Workflow, &
Payments
3. Today’s Presenters
Patsy Price
Director of Operations
Peterson Auto Group
Peterson Auto Group is the
largest string of dealerships in
Idaho and has been serving
the NW since 1928. Their
automotive expertise is a
product of their sustained
interest in industry trends and
characteristics.
Pam Cichoke
Business Dev Manager
Nvoicepay
Nvoicepay delivers strategic
payment solutions to automate
accounts payable, enabling
customers to pay 100% of their
invoices electronically, while
realizing the financial benefits
of payment optimization.
Justin Holden
VP North America Sales
Yooz, Inc.
Yooz provides a cloud-based AP
automation solution to CDK
Global dealerships. It is
a recognized leader in
automation with 1000s of
customers worldwide, 30 years of
experience, and the best OCR
software.
4.
5. Peterson Automotive Group
• Sell 900 – 1,400 units/mo
• Centralized accounting for 5 stores
• Lean accounting team – 10.5 People
• 4,000 avg invoices/mo
• 2,000 supplier payments/mo
• 3,300 vendors
6. Peterson Goal: Find a process to handle all of our payables efficiently
Challenges with a manual process:
• Multiple store approvals on invoices (group expenses)
• Moving invoices from store to store for approval
• Inability to know where invoices are in workflow
• Manually signing checks by multiple GMs
• Missed opportunities on payment discounts
• Duplicate invoices/payments
7. What is your accounts payable challenge?
1. Visibility into the process
2. Scaling operations without adding headcount
3. Going paperless
4. Becoming more efficient
5. Reducing costs
8. Efficiency and Savings Impact on AP Workflow
Writes purchase
order with CDK
Creates payable with
Yooz
• Achieve vendor
invoice
• Create payable in
JE
• Approve vendor in
invoice workflow
Validates and posts
with CDK Drive
• Validate and post
• View vendor invoice
• Invoice automatically
scanned into DSDA
Pays the vendor with
AP Assist
• View vendor invoice
• See last Yooz approver
• Approve payments on
mobile
• Pay all vendors
electronically
9. Peterson Increased Efficiencies through AP
Automation
Metrics Before After Change
Entering Invoices 5 min 15 sec 95% Time Savings
1 Store Approving Invoices (70%) 5 min 10 sec 96% Time Savings
5 Stores Approving Invoices (30%) 45 min 5 min 88% Time Savings
Invoice Physical Touches 10 1 10x better
Percent of Late Payments 5% 1% 80% Improvement
Time Spent Signing Checks 2-3 hrs a day 15 min a day 87% - 91% Time Savings
Invoice/Payment Research 1 hr 60 sec 98% Time Savings
10. • “Old school guys” still wanted to touch paper
• Reporting becomes less complex
• GMs have personalized reporting windows
• Empowers employees to know their business
• GMs are not tied to desks/mobile approvals
Positive Changes To GM Behavior
11.
12. Where are the stumbling
blocks in AP?
An indication that manual methods are not sufficient is
reflected when organizations were asked about their
top three workflow challenges, most reported problems
with manual processes.
This shows that although many companies attempt to
get by with current tools, those tools are not adequate
for improving efficiency and lowering costs.
13. Where’d my time go?
Issues related to manual processes create a
variety of processing efficiencies. They can cause
approval delays and late payments, which lead to
supplier inquiries and invoice disputes.
When organizations were asked how much time
they spent each week handling AP process
issues, most report between one and eight hours.
14. An AP Automation
solution will make
dealerships be
more efficient, save
money and add to
the bottom line.
Where do I start and
how can I succeed?
• Gather impacted stakeholders.
• Gain executive buy-in and understand the budget
and ROI.
• Expect things to be different.
• Don’t just look at what you’re doing… look at how
you’re doing it.
18. Payment Optimization
Integrated
Card
Integrated
ACH
Integrated
Print Check
• Real time reconciliation
• Rebates paid monthly
• Single use card numbers
• No credit limit
• Amount control
• Nvoicepay follow-up
• Nvoicepay maintains
vendor data
• No prefunding
• Simple reconciliation
• Positive Payee included
• View canceled check
image
• Account number not
exposed
• Simple reconciliation
19. Vendor Enablement Never Ends
What?
We continuously collect and
update supplier information.
Where?
We securely store and lock
down banking details.
Who?
We contact ALL vendors
regardless of size or location.
Indemnify?
We assume the responsibility
and liability.
20. Dealership Benefits of AP Automation
• Seamless integration in CDK Drive & SSO
• No manual data entry – OCR auto populates fields
• 100% vendor enablement and payment support
• Paperless approvals (invoice & payments) – 50%
time savings
• 75% avg cost savings
• 7 yrs of data stored in the cloud