1. NZENWA GODBLESS NNAEMEKA.
1,BaleResidence Ogoyo Street,Off Alaguntan Junction, Ilaje bus stop-Ajah.
Lekki-Epe Expressway, Lagos
e-mail:nnaemekanzenwa@gmail.com
+234 (0)8032789161.
CAREER OBJECTIVE:
To advance the Aims and Objective of an Organization, such as
Yours that offers opportunity for individual Growth andCareer development,
To join a team of professionals that accepts challenges and responsibilities, this helps in
achieving the goal of excellent service within an Organization that is adequately
rewarded.
STRENGHT:
- A team player with high level of self confidence,
- Ability to learn very quickly,
- Ability to work with little or no supervisions,
PERSONAL DATA:
Name: Nzenwa Godbless Nnaemeka
Date of birth: 7th December, 1987.
Place of Birth: Ihitte/Uboma.
State of Origin: Imo State
Sex: Male
Marital status: Single
SKILLS AND KNOW HOW:
Leadership quality and decision making skills
Managerial and Organizational skills.
Interpersonal skills
Effective written, listening and verbal communication skills
Analytical and problem solving skills
Flexibility and proactivity skills.
Adaptability in a dynamic working environment and organizational culture.
Self-motivated and determined.
Reliable, trustworthy, and abide by the company's terms and conditions.
Proven Computer skills
Time and stress management skills (ability to work within deadlines)
Language skills English with Hausa and Igbo being added value(necessary)
Experience with both Web and Mobile applications,
Excellent interpersonal and communication skills and the ability collaborate in cross-functional
teams.
Analysis & Problem Solving
A thorough understanding of consumer needs, drivers and issues
Outgoing, organized, persistent, flexible and able to focus on long term goals

2. EDUCATIONAL CERTIFICATES OBTAINED: DATE.
Imo State University, Owerri
Bsc Banking and Finance2.2.2010
Second Class Lower Division.
Mothercare International Secondary School Aba, AbiaState. 2006
WAEC Certificate.
Central School Umuihi
Fsclcertificate. 2000.
EXPERIENCE:
Organization: Contact Technologies Limited, Abuja
OPERATOR OF NIGERIANBUSINESS.INDEX.COM.NG
Position Held: Business Development Manager.03/05/2011.
DESCRIPTION: Field sales, do of proposals for new deals on network basd
subscriptions for organizations or firms on the NIGERIANBUSINESSINDEX.COM.NG,
took part in training new sales men or marketers, maintained existing customers
relationship, participated in preparing the financial Budget and set sales target of the
year 2012, also prepared memos for office needs as at when due and carried out other
duties as directed by the Managing Director.
Organization: Diamond Bank Plc, Palms Shoprite-Lekki, Lagos
Position Held: Account/Business Banker (Direct Sales). 01/01/2014
DESCRIPTION: Account Opening and Maintenance for customers and all account
types,Responds to customer financial needs,request and wants,field storms
every Wednesday of the week,Cross-sale other banking/financial(LOAN,and Other
facilities) products both in the banking hall and outside the bank.,etc
Organization: Diamond Bank Plc, Victoria Island.
Position: Customer Care Supervisor.
July 2014 – Present, Victoria Island Lagos
Supervise Contact center agents that receive Customers calls in the contact center,
respond to enquiries, resolve Customers issues/complaints and provide answers to their
request while multi tasking as well. Manage Customer,cross sell and up sell the banks
products to suit every unique needs of a Customer. Repay Credit Cards of Customers
etc and Log all interactions in the Customer Relationship Management. –PRESENT.