1. EDUCATION
University of New Hampshire Durham, NH
Peter T. Paul College of Business and Economics May 2016
Candidate for Bachelor of Science in Business Administration
Double Major: Information Systems Management Business Analytics and Finance
GPA: 3.9
UNH Dean’s List with Highest Honors (2012-2015), UNH Dean’s Scholarship (2012-2016), Outstanding Academic
Achievement in the Peter T. Paul College of Business and Economics (2013-2015)
3
-Relevant Coursework: Managing Information Across Enterprise (Fall 2015), Financial Policy (2015),
Forecasting Analytics (Spring 2015), Business Analytics and Spread Sheet Modeling (Spring 2015), Business
Application Development (Fall 2014), Management Information Systems (Fall 2013)
TECHNICAL SKILLS
• MS Office Suite: Access, Word, PowerPoint
• Data Analysis/Management Skills using Excel: What-if Analysis, Pivot Tables, V-Lookups, Analytic
Solver Platform ( Simulation and Optimization), Visual Basic for Applications (VBA)
• Basic Skills using HTML and Java
• SAS (Statistical Analysis System)
WORK EXPERIENCE
Fidelity Investments Merrimack, NH
Technical Intern May 2015-Present
• Update, remodel and implement a new on-line reference book for the FIT Support
Center using agile methodology by examining and utilizing other organizations
Processes within Fidelity
• Gain experience and exposure to the Production Support and Infrastructure Mgmt.
Organization and the development of its Operational Readiness Review
• Observe live production calls, IM/PM reviews, Certificate Management processes,
ServiceNow tutorials
Jocelyn’s Mediterranean Restaurant Salem, NH
Server April 2013-Present
• Develop exceptional verbal, organizational and problem-solving skills
• Assist customers with complaints, requests, special events
• Operate cash register, by separating charge slips, coupons, and vouchers, and
Balancing cash drawers
ACTIVITIES
Information System Management Association
Board Member Durham, NH
• Collaborate and discuss the use, management and development of current Sept 2014- Present
Technological enterprises
• Develop networking and community building skills
American Red Cross Durham, NH
UNH Club Member Sept 2012-Present
• Volunteer in the non-profit sector by participating in bi-weekly chapter meetings to
NICOLE M. TAGLILATELA
nme58@wildcats.unh.edu
603.401.6998 | 4 Erin Lane | Derry, NH 03038
