1. Nicole Holder
coach829@aol.com
Seeking: Opportunity in the healthcare, law, social services, marketing or
insurance fields. I am a loyal, hardworking professional with a strong work ethic.
Education & Training:
Indiana Wesleyan University, 2007 MBA, Healthcare Administration
Indiana Wesleyan University, 2001 Bachelor of Science – Management
Ivy Tech State College, 1998, Associates of Applied Science – Paralegal
Technology
Certified Nursing Assistant, 1996, Best Nurses Too, Inc.
Conflict Resolution & Negotiations Training,
Certified Probation Officer by Judicial Conference of Indiana 2014
Spent 3 years working in the marketing and sales department of the Indianapolis
Recorder, a local weekly newspaper owned by my family.
Professional Experience:
Marion County Superior Court Juvenile Division – Probation Officer
Currently work with at-risk youth and their families involved with the Marion
County Superior Court Juvenile Court. Monitor compliance with court orders,
recommend consequences, file documents with court, participate in team
meetings, and recommend services and case planning as warranted to aid in
success for youth and family. 02/2014 – Present
State of Indiana – Department of Child Services – Family Case
Manager Supervisor
Supervised a team of Family Case Managers who assess reported incidents of
child abuse and neglect; Approve the removal of the child or children from their
family when safety compromised; Reviewed recommendations for disposition in
court as well as testified in a court of law concerning the needs of the families
and children; Performed needed assessments; Developed plans to divert
children from the juvenile justice system; Also performed a host of human
resource responsibilities, including annual performance evaluations, discipline
and superior performance recommendations, personal improvement plans.
01/2009 – 08/2013

2. Marion County Prosecutor’s Office – Genetic Testing Coordinator
Assisted Deputy Prosecuting Attorneys and others in coordinating efforts to
complete genetic testing in compliance with local and federal laws to aid in
enforcement of court orders. Duties included preparation of court documents,
paralegal duties in court, filing genetic test orders, coordinating intrastate and
interstate UIFSA genetic testing, sanctioning or reinstatement of Medicaid/TANF
benefits as determined by court. In this position, good judgment, confidentiality
and communication with all levels of staff and members of the community was
necessary to aid in the establishment of paternity and support to promote family
unification; concentration in family law. 01/2007 – 12/2008
Professional Paralegal Services – Owner/Paralegal Consultant
Primarily assisted various small business professionals and law offices in
establishing more efficient systems to operate their businesses to include total
office reorganization, billing, filing, and document production as well as employee
training programs. Interviews of their clients to prepare for mediation, deposition
or trial and complete trial binders as requested for attorneys. I am experienced
with federal appeals, case law research and methods to research of local/federal
statutes. Concentration in family law, personal injury claims and disability claims.
09/2001 – 01/2007
Remittance Processing Services, LLP - Data Completion Operator
Assist in meeting customer needs via data completion, data processing, deposit
preparations and the mailroom. I processed as well as prepared documentation
of deposits for all customers. I led the Community Involvement Value Team
which ensures RPS is doing its part as a corporate citizen to provide assistance
to not-for-profit agencies such as Riley Children’s Foundation, Julian Women’s
Center, IPS #60 and Indypendence Career Center. I came as a temporary
employee in July 2005. 09/2005 – 01/2007
Lee, Burns & Cossell, LLP – Paralegal
Managed a caseload and able to keep the attorneys abreast of the status of
each client file. My duties included transcription, client contact, file
documentation and follow up as well as conducting periodic support staff
meetings with office paralegals. I was able to effectively interact with court staff
and medical facilities with information which was provided on an as-needed
basis; concentration in family law, medical malpractice and personal injury
cases. 08/1997 – 12/2000
Best Nurses Too, Inc.
Worked at several nursing homes through this agency as needed. 1996-1998.

3. Indianapolis Recorder – Advertising Representative
From my late teens to early 20s, I worked providing customer service to
advertisers, marketed Recorder products to potential advertisers and participated
in event planning. Products included various special sections in addition to
weekly newspaper, The Indianapolis Recorder owned by my family.
Professional Associations & Memberships
Vice President of Education: Toastmasters International, City County
Communicators since 2013
Association of Black Social Workers, Central Indiana Chapter since 2011
National Association of Black Social Workers since 2011
Living Water Fellowship Church since 2011
MyKid Mentor 2007
AIM Mentor 2006
Child Advocates GAL/Volunteer 2005
Salary Requirement: Seeking salary with minimum high 40s, low 50s.
References Available Upon Request