Cognitive Market Research provides detailed analysis of Business-Process-as-a-Service (BPaaS) Market in our recently published report titled, "Business-Process-as-a-Service (BPaaS) Market 2020" The market study focuses on industry dynamics including driving factors to provide the key elements fueling the current market growth. The report also identifies restraints and opportunities to identify high growth segments involved in the Business-Process-as-a-Service (BPaaS) market. Key industrial factors such as macroeconomic and microeconomic factors are studied in detail with help of PESTEL analysis in order to have a holistic view of factors impacting Business-Process-as-a-Service (BPaaS) market growth across the globe. Market growth is forecasted with the help of complex algorithms such as regression analysis, sentiment analysis of end-users, etc.

1. 1
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Global
Business-
Process-as-a-
Service
(BPaaS)
Market, 2020

2. 2
Global Business-Process-as-a-Service (BPaaS)
Market 2020

3. 3
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Table of Content
Chapter 1 Business-Process-as-a-Service (BPaaS) Market
Overview..............................................................................17
1.1 Product Overview and Scope of Business-Process-as-a-Service (BPaaS)........................17
1.2 Drivers, Restraints, and Opportunities for Global Business-Process-as-a-Service
(BPaaS) Market: .........................................................................................................18
1.2.1 Drivers for Global Business-Process-as-a-Service (BPaaS) Market:........................18
1.2.2 Restraints for Global Business-Process-as-a-Service (BPaaS) Market:...................18
1.2.3 Opportunities for Global Business-Process-as-a-Service (BPaaS) Market:.............18
1.3 Business-Process-as-a-Service (BPaaS) Segment by Type .............................................19
1.3.1 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Comparison by Type (2014-2020) ..............................................19
1.3.2 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%)
by Type in 2018....................................................................................................20
1.3.3 Operations...........................................................................................................21
1.3.4 Accounting and Finance .......................................................................................22
1.3.5 Sales and Marketing.............................................................................................23
1.3.6 Customer Service and Support .............................................................................24
1.3.7 Human Resource Management (HRM) .................................................................25
1.3.8 Procurement and Supply Chain Management ......................................................26
1.3.9 Others..................................................................................................................27
1.4 Business-Process-as-a-Service (BPaaS) Segment by......................................................28
1.4.1 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Comparison by (2014-2020)......................................................28
1.4.2 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%)
by in 2018 ...........................................................................................................29
1.4.3 Application ..........................................................................................................30
1.4.4 BFSI......................................................................................................................31
1.4.5 Telecom and IT.....................................................................................................32
1.4.6 Manufacturing .....................................................................................................33
1.4.7 eCommerce and Retail.........................................................................................34

4. 4
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.8 Healthcare ...........................................................................................................35
1.4.9 Government.........................................................................................................36
1.4.10 Others..................................................................................................................37
1.5 Global Business-Process-as-a-Service (BPaaS) Market by Regions (2014-2020).............38
1.5.1 Global Business-Process-as-a-Service (BPaaS) Market Size and Growth
Rate (%) Comparison by Regions (2014-2020) ......................................................38
1.5.2 North America Business-Process-as-a-Service (BPaaS) Status and Prospect
(2014-2027)..........................................................................................................40
1.5.3 Europe Business-Process-as-a-Service (BPaaS) Status and Prospect (2014-
2027) ...................................................................................................................41
1.5.4 Asia Pacific Business-Process-as-a-Service (BPaaS) Status and Prospect
(2014-2027)..........................................................................................................42
1.5.5 Latin America Business-Process-as-a-Service (BPaaS) Status and Prospect
(2014-2027)..........................................................................................................43
1.5.6 Middle East and Africa Business-Process-as-a-Service (BPaaS) Status and
Prospect (2014-2027)...........................................................................................44
1.6 Global Business-Process-as-a-Service (BPaaS) Market Size (2014-2027)........................45
1.6.1 Global Business-Process-as-a-Service (BPaaS) Revenue Status and Outlook
(2014-2027)..........................................................................................................45
Chapter 2 Global Business-Process-as-a-Service (BPaaS)
Market Competition by Manufacturers (Subject To
Data Availability) ................................................................46
2.1 Global Business-Process-as-a-Service (BPaaS) Revenue and Share by
Manufacturers (2014-2018) ........................................................................................46
Chapter 3 Executive Summary...........................................................49
3.1 Global Business-Process-as-a-Service (BPaaS) Market, 2014 – 2027, (USD
Million)......................................................................................................................49
3.2 Global Business-Process-as-a-Service (BPaaS) Market: Snapshot..................................50
Chapter 4 COVID – 19 Impact Analysis on Business-Process-
as-a-Service (BPaaS) Market ............................................52
4.1 Business-Process-as-a-Service (BPaaS) Market – COVID – 19 Impact Analysis...............52
4.2 Global Business-Process-as-a-Service (BPaaS) Market – PESTEL Analysis ......................53
4.3 Global Business-Process-as-a-Service (BPaaS) Market – Porters Five Forces
Analysis .....................................................................................................................54

5. 5
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 5 Global Business-Process-as-a-Service (BPaaS)
Sales by Regions (2014-2020) ..........................................55
5.1 Global Business-Process-as-a-Service (BPaaS) Revenue and Market Share (%) by
Regions (2014-2020)...................................................................................................55
Chapter 6 North America Business-Process-as-a-Service
(BPaaS) Market Development Status and Outlook ........58
6.1.1 North America Business-Process-as-a-Service (BPaaS) Market by Country,
2014-2020............................................................................................................58
6.2 North America Business-Process-as-a-Service (BPaaS) Market Size (2014-2020) ...........58
6.2.1 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2014-2020).........................................................................60
6.2.2 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by (2014-2020) ................................................................................61
Chapter 7 Europe Business-Process-as-a-Service (BPaaS)
Market Development Status and Outlook .......................62
7.1.1 Europe Business-Process-as-a-Service (BPaaS) Market by Country, 2014-
2020.....................................................................................................................62
7.2 Europe Business-Process-as-a-Service (BPaaS) Market Size (2014-2020).......................62
7.2.1 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2014-2020).............................................................................................64
7.2.2 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by (2014-2020)....................................................................................................65
Chapter 8 Asia Pacific Business-Process-as-a-Service
(BPaaS) Market Development Status and Outlook ........66
8.1.1 Asia Pacific Business-Process-as-a-Service (BPaaS) Market by Country,
2014-2020............................................................................................................66
8.2 Asia Pacific Business-Process-as-a-Service (BPaaS) Market Size (2014-2020).................66
8.2.1 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by Type (2014-2020)......................................................................................68
8.2.2 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by (2014-2020) .............................................................................................69
Chapter 9 Latin America Business-Process-as-a-Service
(BPaaS) Market Development Status and Outlook ........70

6. 6
Global Business-Process-as-a-Service (BPaaS)
Market 2020
9.1.1 Latin America Business-Process-as-a-Service (BPaaS) Market by Country,
2014-2020............................................................................................................70
9.2 Latin America Business-Process-as-a-Service (BPaaS) Market Size (2014-2020).............70
9.2.1 Latin America Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by Type (2014-2020)......................................................................................72
9.2.2 Latin America Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by (2014-2020) .............................................................................................73
Chapter 10 Middle East and Africa Business-Process-as-a-
Service (BPaaS) Market Development Status and
Outlook ................................................................................74
10.1.1 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market by
Country, 2014-2020..............................................................................................74
10.2 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market Size (2014-
2020) .........................................................................................................................74
10.2.1 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by Type (2014-2020)................................................................76
10.2.2 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by (2014-2020)........................................................................77
Chapter 11 Global Business-Process-as-a-Service (BPaaS)
Market Revenue (Value) by Type .....................................78
11.1 Global Business-Process-as-a-Service (BPaaS) Revenue and Market Share (%) by
Type (2014-2020) .......................................................................................................78
Chapter 12 Global Business-Process-as-a-Service (BPaaS)
Market Revenue (Value) by ...............................................81
12.1 Global Business-Process-as-a-Service (BPaaS) Revenue and Market Share (%) by
(2014-2020)................................................................................................................81
Chapter 13 Global Business-Process-as-a-Service (BPaaS)
Manufacturers Profiles/Analysis......................................84
13.1 IBM............................................................................................................................84
13.1.1 IBM Basic Information, Manufacturing Base, SalesArea and its
Competitors.........................................................................................................84
13.1.2 Business-Process-as-a-Service (BPaaS) Types Specification...................................85
13.1.3 Main Business/Business Overview.......................................................................86
13.2 SAP SE........................................................................................................................87

7. 7
Global Business-Process-as-a-Service (BPaaS)
Market 2020
13.3 Oracle........................................................................................................................87
13.4 Accenture ..................................................................................................................87
13.5 Capgemini..................................................................................................................87
13.6 Fujitsu........................................................................................................................87
13.7 TCS ............................................................................................................................87
13.8 Cognizant...................................................................................................................87
13.9 Genpact .....................................................................................................................87
13.10 EXL.............................................................................................................................87
13.11 HCL ............................................................................................................................87
13.12 Wipro ........................................................................................................................88
Chapter 14 Business-Process-as-a-Service (BPaaS)
Manufacturing Cost Analysis ...........................................89
14.1 Proportion of Manufacturing Cost Structure ...............................................................89
14.1.1 Raw Materials......................................................................................................89
14.1.2 Labor Cost............................................................................................................89
14.1.3 USA Labor CostAnalysis........................................................................................89
14.1.4 EU Labor Costs Analysis........................................................................................90
14.1.5 China Labor Costs Analysis...................................................................................90
14.1.6 Manufacturing Expenses......................................................................................90
Chapter 15 Market Effect Factors Analysis ........................................91
15.1 Consumer Needs/Customer Preference Change ..........................................................91
15.2 Economic/Political Environmental Change ..................................................................91
Chapter 16 Global Business-Process-as-a-Service (BPaaS)
Market Forecast (2020-2027).............................................93
16.1 Global Business-Process-as-a-Service (BPaaS) Revenue Forecast (2020-2027)...............93
16.1.1 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Forecast (2020-2027).................................................................93
16.2 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) Forecast by
Regions (2020-2027)...................................................................................................94
16.2.1 North America Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) Forecast (2020-2027)...............................................................................95
16.2.2 Europe Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
Forecast (2020-2027)............................................................................................95

8. 8
Global Business-Process-as-a-Service (BPaaS)
Market 2020
16.2.3 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
Forecast (2020-2027)............................................................................................96
16.2.4 Latin America Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) Forecast (2020-2027)...............................................................................97
16.2.5 Middle East and Africa Business-Process-as-a-Service (BPaaS) Revenue
(USD Million) Forecast (2020-2027)......................................................................97
16.3 Global Business-Process-as-a-Service (BPaaS) Revenue and Forecast by Type
(2020-2027)................................................................................................................99
16.4 Global Business-Process-as-a-Service (BPaaS) Revenue and Forecast by (2020-
2027) .......................................................................................................................100
Chapter 17 North America Business-Process-as-a-Service
(BPaaS) Market Forecast 2020-2027............................. 102
17.1 North America..........................................................................................................102
17.1.1 North America Business-Process-as-a-Service (BPaaS) Market by Country,
2020-2027..........................................................................................................102
17.1.2 North America Business-Process-as-a-Service (BPaaS) Market Size (2020-
2027) .................................................................................................................102
17.1.3 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027).......................................................................103
17.1.4 North America Business-Process-as-a-Service (BPaaS) Revenue Market
Size by Type 2022...............................................................................................104
17.1.5 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by (2020-2027) ..............................................................................104
17.1.6 North America Business-Process-as-a-Service (BPaaS) Revenue Market
Size by 2022 ......................................................................................................105
Chapter 18 Europe Business-Process-as-a-Service (BPaaS)
Market Forecast 2020-2027............................................ 106
18.1 Europe.....................................................................................................................106
18.1.1 Europe Business-Process-as-a-Service (BPaaS) Market by Country, 2020-
2027...................................................................................................................106
18.1.2 Europe Business-Process-as-a-Service (BPaaS) Market Size (2020-2027).............106
18.1.3 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027)...........................................................................................107
18.1.4 Europe Business-Process-as-a-Service (BPaaS) Revenue Market Size by
Type 2022 ..........................................................................................................108

9. 9
Global Business-Process-as-a-Service (BPaaS)
Market 2020
18.1.5 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by (2020-2027)..................................................................................................108
18.1.6 Europe Business-Process-as-a-Service (BPaaS) Revenue Market Size by
2022...................................................................................................................109
Chapter 19 Asia Pacific Business-Process-as-a-Service
(BPaaS) Market Forecast 2020-2027............................. 110
19.1 Asia Pacific...............................................................................................................110
19.1.1 Asia Pacific Business-Process-as-a-Service (BPaaS) Market by Country,
2020-2027..........................................................................................................110
19.1.2 Asia Pacific Business-Process-as-a-Service (BPaaS) Market Size (2020-
2027) .................................................................................................................110
19.1.3 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by Type (2020-2027)....................................................................................111
19.1.4 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue Market Size by
Type 2022 ..........................................................................................................112
19.1.5 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by (2020-2027) ...........................................................................................112
19.1.6 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue Market Size by
2022...................................................................................................................113
Chapter 20 Latin America Business-Process-as-a-Service
(BPaaS) Market Forecast 2020-2027............................. 114
20.1 Latin America...........................................................................................................114
20.1.1 Latin America Business-Process-as-a-Service (BPaaS) Market by Country,
2020-2027..........................................................................................................114
20.1.2 Latin America Business-Process-as-a-Service (BPaaS) Market Size (2020-
2027) .................................................................................................................114
20.1.3 Latin America Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by Type (2020-2027)....................................................................................115
20.1.4 Latin America Business-Process-as-a-Service (BPaaS) Revenue Market Size
by Type 2022......................................................................................................116
20.1.5 Latin America Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by (2020-2027) ...........................................................................................116
20.1.6 Latin America Business-Process-as-a-Service (BPaaS) Revenue Market Size
by 2022 .............................................................................................................117

10. 10
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 21 Middle East and Africa Business-Process-as-a-
Service (BPaaS) Market Forecast 2020-2027............... 118
21.1 Middle East and Africa..............................................................................................118
21.1.1 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market by
Country, 2020-2027............................................................................................118
21.1.2 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market Size
(2020-2027)........................................................................................................118
21.1.3 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by Type (2020-2027)..............................................................119
21.1.4 Middle East and Africa Business-Process-as-a-Service (BPaaS) Revenue
Market Size by Type 2022 ..................................................................................120
21.1.5 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by (2020-2027)......................................................................120
21.1.6 Middle East and Africa Business-Process-as-a-Service (BPaaS) Revenue
Market Size by 2022..........................................................................................121
Chapter 22 Research Findings and Conclusion ............................. 122

11. 11
Global Business-Process-as-a-Service (BPaaS)
Market 2020
List of Figures
FIG. 1 Product Picture of Business-Process-as-a-Service (BPaaS) 17
FIG. 2 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%) by
Type in 2018 20
FIG. 3 Global Operations Market Revenue (USD Million) and Growth Rate (%), (2014 –
2027) 21
FIG. 4 Global Accounting and Finance Market Revenue (USD Million) and Growth Rate
(%), (2014 – 2027) 22
FIG. 5 Global Sales and Marketing Market Revenue (USD Million) and Growth Rate (%),
(2014 – 2027) 23
FIG. 6 Global Customer Service and Support Market Revenue (USD Million) and Growth
Rate (%), (2014 – 2027) 24
FIG. 7 Global Human Resource Management (HRM) Market Revenue (USD Million) and
Growth Rate (%), (2014 – 2027) 25
FIG. 8 Global Procurement and Supply Chain Management Market Revenue (USD
Million) and Growth Rate (%), (2014 – 2027) 26
FIG. 9 Global Others Market Revenue (USD Million) and Growth Rate (%), (2014 – 2027) 27
FIG. 10 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%) by in
2018 29
FIG. 11 Global Application Market Revenue (USD Million) and Growth Rate (%), (2014 –
2027) 30
FIG. 12 Global BFSI Market Revenue (USD Million) and Growth Rate (%), (2014 – 2027) 31
FIG. 13 Global Telecom and IT Market Revenue (USD Million) and Growth Rate (%), (2014
– 2027) 32
FIG. 14 Global Manufacturing Market Revenue (USD Million) and Growth Rate (%), (2014
– 2027) 33
FIG. 15 Global eCommerce and Retail Market Revenue (USD Million) and Growth Rate
(%), (2014 – 2027) 34
FIG. 16 Global Healthcare Market Revenue (USD Million) and Growth Rate (%), (2014 –
2027) 35
FIG. 17 Global Government Market Revenue (USD Million) and Growth Rate (%), (2014 –
2027) 36
FIG. 18 Global Others Market Revenue (USD Million) and Growth Rate (%), (2014 – 2027) 37
FIG. 19 Global Business-Process-as-a-Service (BPaaS) Market Size Comparison and
Growth Rate (%) by Regions (2014-2020) 38
FIG. 20 North America Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
and Growth Rate (2014-2027) 40
FIG. 21 Europe Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (2014-2027) 41
FIG. 22 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (2014-2027) 42
FIG. 23 Latin America Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
and Growth Rate (2014-2027) 43

12. 12
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 24 Middle East and Africa Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) and Growth Rate (2014-2027) 44
FIG. 25 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) Status and
Outlook (2014-2027) 45
FIG. 26 2018 Global Business-Process-as-a-Service (BPaaS) Revenue Share by
Manufacturers 48
FIG. 27 Global Business-Process-as-a-Service (BPaaS) Market, 2014 – 2027, (USD
Million) 49
FIG. 28 Global Business-Process-as-a-Service (BPaaS) Market – PESTEL Analysis 53
FIG. 29 Porter’s five forces analysis 54
FIG. 30 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%) by
Regions (2014-2020) 56
FIG. 31 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%) by
Regions, 2018 57
FIG. 32 North America Business-Process-as-a-Service (BPaaS) Market Share (%) by
Country (2014-2020) 58
FIG. 33 North America Business-Process-as-a-Service (BPaaS) Market Size by Type 2017 60
FIG. 34 North America Business-Process-as-a-Service (BPaaS) Market Size by 2017 61
FIG. 35 Europe Business-Process-as-a-Service (BPaaS) Market Share (%) by Country
(2014-2020) 62
FIG. 36 Europe Business-Process-as-a-Service (BPaaS) Market Size by Type 2017 64
FIG. 37 Europe Business-Process-as-a-Service (BPaaS) Market Size by 2017 65
FIG. 38 Asia Pacific Business-Process-as-a-Service (BPaaS) Market Share (%) by Country
(2014-2020) 66
FIG. 39 Asia Pacific Business-Process-as-a-Service (BPaaS) Market Size by Type 2017 68
FIG. 40 Asia Pacific Business-Process-as-a-Service (BPaaS) Market Size by 2017 69
FIG. 41 Latin America Business-Process-as-a-Service (BPaaS) Market Share (%) by
Country (2014-2020) 70
FIG. 42 Latin America Business-Process-as-a-Service (BPaaS) Market Size by Type 2017 72
FIG. 43 Latin America Business-Process-as-a-Service (BPaaS) Market Size by 2017 73
FIG. 44 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market Share (%)
by Country (2014-2020) 74
FIG. 45 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market Size by
Type 2017 76
FIG. 46 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market Size by
2017 77
FIG. 47 Global Business-Process-as-a-Service (BPaaS) Market Revenue Share (%) by
Type (2014-2020) 79
FIG. 48 2018 Revenue Market Share (%) of Business-Process-as-a-Service (BPaaS) by
Type 80
FIG. 49 Global Business-Process-as-a-Service (BPaaS) Market Revenue Share (%) by
(2014-2020) 82
FIG. 50 2018 Revenue Market Share (%) of Business-Process-as-a-Service (BPaaS) by 83
FIG. 51 IBM Revenue Market Share (%) (2014-2018) 86

13. 13
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 52 Manufacturing Cost Structure of Business-Process-as-a-Service (BPaaS) 89
FIG. 53 Economic/Political Environmental Change 91
FIG. 54 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Forecast (2020-2027) 93
FIG. 55 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) Market
Share (%) Forecast by Regions (2020-2027) 94
FIG. 56 North America Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
and Growth Rate (%) Forecast (2020-2027) 95
FIG. 57 Europe Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Forecast (2020-2027) 95
FIG. 58 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Forecast (2020-2027) 96
FIG. 59 Latin America Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
and Growth Rate (%) Forecast (2020-2027) 97
FIG. 60 Middle East and Africa Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) and Growth Rate (%) Forecast (2020-2027) 97
FIG. 61 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%)
Forecast by Type (2020-2027) 99
FIG. 62 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%)
Forecast by (2020-2027) 100
FIG. 63 North America Business-Process-as-a-Service (BPaaS) Market Share (%) by
Country (2020-2027) 102
FIG. 64 North America Business-Process-as-a-Service (BPaaS) Revenue Market Size by
Type 2022 104
FIG. 65 North America Business-Process-as-a-Service (BPaaS) Revenue Market Size by
2022 105
FIG. 66 Europe Business-Process-as-a-Service (BPaaS) Market Share (%) by Country
(2020-2027) 106
FIG. 67 Europe Business-Process-as-a-Service (BPaaS) Revenue Market Size by Type
2022 108
FIG. 68 Europe Business-Process-as-a-Service (BPaaS) Revenue Market Size by 2022 109
FIG. 69 Asia Pacific Business-Process-as-a-Service (BPaaS) Market Share (%) by Country
(2020-2027) 110
FIG. 70 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue Market Size by
Type 2022 112
FIG. 71 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue Market Size by
2022 113
FIG. 72 Latin America Business-Process-as-a-Service (BPaaS) Market Share (%) by
Country (2020-2027) 114
FIG. 73 Latin America Business-Process-as-a-Service (BPaaS) Revenue Market Size by
Type 2022 116
FIG. 74 Latin America Business-Process-as-a-Service (BPaaS) Revenue Market Size by
2022 117
FIG. 75 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market Share (%)
by Country (2020-2027) 118

14. 14
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 76 Middle East and Africa Business-Process-as-a-Service (BPaaS) Revenue Market
Size by Type 2022 120
FIG. 77 Middle East and Africa Business-Process-as-a-Service (BPaaS) Revenue Market
Size by 2022 121
List of Tables
TABLE 1 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Comparison by Type (2014-2019) 19
TABLE 2 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) and
Growth Rate (%) Comparison by (2014-2019) 28
TABLE 3 Business-Process-as-a-Service (BPaaS) Market Revenue (USD Million)
Comparison by Regions (2014-2027) 39
TABLE 4 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by
Manufacturers (2014-2018) 46
TABLE 5 Global Business-Process-as-a-Service (BPaaS) Revenue Share by Manufacturers
(2014-2018) 47
TABLE 6 Market Snapshot 50
TABLE 7 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by
Regions (2014-2020) 55
TABLE 8 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share (%) by
Regions (2014-2020) 55
TABLE 9 North America Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2014-2020 58
TABLE 10 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2014-2020) 60
TABLE 11 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by (2014-2020) 61
TABLE 12 Europe Business-Process-as-a-Service (BPaaS) Market by Country Revenue,
2014-2020 62
TABLE 13 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million) Size by
Type (2014-2020) 64
TABLE 14 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million) Size by
(2014-2020) 65
TABLE 15 Asia Pacific Business-Process-as-a-Service (BPaaS) Market by Country Revenue,
2014-2020 66
TABLE 16 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD Million) Size by
Type (2014-2020) 68
TABLE 17 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD Million) Size by
(2014-2020) 69
TABLE 18 Latin America Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2014-2020 70
TABLE 19 Latin America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2014-2020) 72

15. 15
Global Business-Process-as-a-Service (BPaaS)
Market 2020
TABLE 20 Latin America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by (2014-2020) 73
TABLE 21 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market by
Country Revenue, 2014-2020 74
TABLE 22 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2014-2020) 76
TABLE 23 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by (2014-2020) 77
TABLE 24 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by Type
(2014-2020) 78
TABLE 25 Global Business-Process-as-a-Service (BPaaS) Revenue Share (%) by Type
(2014-2020) 78
TABLE 26 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by (2014-
2020) 81
TABLE 27 Global Business-Process-as-a-Service (BPaaS) Revenue Share (%) by Type
(2014-2020) 81
TABLE 28 IBM Basic Information, Manufacturing Base, Sales Area and Its Competitors 84
TABLE 29 IBM Revenue (USD Million), Gross Margin (%) and Market Share (%) (2014-2018) 85
TABLE 30 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) Forecast
by Regions (2020-2027) 94
TABLE 31 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) Forecast
by Type (2020-2027) 99
TABLE 32 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) Forecast
by (2020-2027) 100
TABLE 33 North America Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2020-2027 102
TABLE 34 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 103
TABLE 35 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 104
TABLE 36 Europe Business-Process-as-a-Service (BPaaS) Market by Country Revenue,
2020-2027 106
TABLE 37 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 107
TABLE 38 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 108
TABLE 39 Asia Pacific Business-Process-as-a-Service (BPaaS) Market by Country Revenue,
2020-2027 110
TABLE 40 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 111
TABLE 41 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 112
TABLE 42 Latin America Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2020-2027 114
TABLE 43 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 115

16. 16
Global Business-Process-as-a-Service (BPaaS)
Market 2020
TABLE 44 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 116
TABLE 45 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market by
Country Revenue, 2020-2027 118
TABLE 46 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 119
TABLE 47 North America Business-Process-as-a-Service (BPaaS) Market (USD Million) Size
by Type (2020-2027) 120

17. 17
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 1 Business-Process-as-a-Service (BPaaS) Market
Overview
1.1 Product Overview and Scope of Business-Process-as-a-
Service (BPaaS)
FIG. 1 Product Picture of Business-Process-as-a-Service (BPaaS)

18. 18
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.2 Drivers, Restraints, and Opportunities for Global Business-
Process-as-a-Service (BPaaS) Market:
1.2.1 Drivers for Global Business-Process-as-a-Service
(BPaaS) Market:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
1.2.2 Restraints for Global Business-Process-as-a-Service
(BPaaS) Market:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
1.2.3 Opportunities for Global Business-Process-as-a-
Service (BPaaS) Market:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

19. 19
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3 Business-Process-as-a-Service (BPaaS) Segment by Type
1.3.1 Global Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (%)
Comparison by Type (2014-2020)
TABLE 1 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
and Growth Rate (%) Comparison by Type (2014-2019)
Market Segment Type 2014 2015 2016 2017 2018 2019
Operations xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Accounting and
Finance
xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Customer Service and
Support
xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Human Resource
Management (HRM)
xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Procurement and
Supply Chain
Management
xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Others xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Total xx xx xx xx xx xx
-YOY (%) xx xx xx xx xx xx

20. 20
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.2 Global Business-Process-as-a-Service (BPaaS)
Revenue Market Share (%) by Type in 2018
FIG. 2 Global Business-Process-as-a-Service (BPaaS) Revenue
Market Share (%) by Type in 2018
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

21. 21
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.3 Operations
In 2014, the Operations Revenue (USD Million) was USD xx Million and it expected
to reach at USD xx Million in 2027
FIG. 3 Global Operations Market Revenue (USD Million) and Growth
Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

22. 22
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.4 Accounting and Finance
In 2014, the Accounting and Finance Revenue (USD Million) was USD xx Million and
it expected to reach at USD xx Million in 2027
FIG. 4 Global Accounting and Finance Market Revenue (USD Million)
and Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

23. 23
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.5 Sales and Marketing
In 2014, the Sales and Marketing Revenue (USD Million) was USD xx Million and it
expected to reach at USD xx Million in 2027
FIG. 5 Global Sales and Marketing Market Revenue (USD Million) and
Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

24. 24
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.6 Customer Service and Support
In 2014, the Customer Service and Support Revenue (USD Million) was USD xx
Million and it expected to reach at USD xx Million in 2027
FIG. 6 Global Customer Service and Support Market Revenue (USD
Million) and Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

25. 25
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.7 Human Resource Management (HRM)
In 2014, the Human Resource Management (HRM) Revenue (USD Million) was USD
xx Million and it expected to reach at USD xx Million in 2027
FIG. 7 Global Human Resource Management (HRM) Market Revenue
(USD Million) and Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

26. 26
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.8 Procurement and Supply Chain Management
In 2014, the Procurement and Supply Chain Management Revenue (USD Million)
was USD xx Million and it expected to reach at USD xx Million in 2027
FIG. 8 Global Procurement and Supply Chain Management Market
Revenue (USD Million) and Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

27. 27
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.3.9 Others
In 2014, the Others Revenue (USD Million) was USD xx Million and it expected to
reach at USD xx Million in 2027
FIG. 9 Global Others Market Revenue (USD Million) and Growth Rate
(%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

28. 28
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4 Business-Process-as-a-Service (BPaaS) Segment by
1.4.1 Global Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (%)
Comparison by (2014-2020)
TABLE 2 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
and Growth Rate (%) Comparison by (2014-2019)
Market Segment Type 2014 2015 2016 2017 2018 2019
Application xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
BFSI xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Healthcare xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Government xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Others xx xx xx xx xx xx
-YOY (%) xx Xx xx xx xx Xx
Total xx xx xx xx xx xx
-YOY (%) xx xx xx xx xx xx

29. 29
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.2 Global Business-Process-as-a-Service (BPaaS)
Revenue Market Share (%) by in 2018
FIG. 10 Global Business-Process-as-a-Service (BPaaS) Revenue
Market Share (%) by in 2018
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

30. 30
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.3 Application
In 2014, the Application Revenue (USD Million) was USD xx Million and it expected
to reach at USD xx Million in 2027
FIG. 11 Global Application Market Revenue (USD Million) and Growth
Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

31. 31
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.4 BFSI
In 2014, the BFSI Revenue (USD Million) was USD xx Million and it expected to
reach at USD xx Million in 2027
FIG. 12 Global BFSI Market Revenue (USD Million) and Growth Rate
(%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

32. 32
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.5 Telecom and IT
In 2014, the Telecom and IT Revenue (USD Million) was USD xx Million and it
expected to reach at USD xx Million in 2027
FIG. 13 Global Telecom and IT Market Revenue (USD Million) and
Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

33. 33
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.6 Manufacturing
In 2014, the Manufacturing Revenue (USD Million) was USD xx Million and it
expected to reach at USD xx Million in 2027
FIG. 14 Global Manufacturing Market Revenue (USD Million) and
Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

34. 34
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.7 eCommerce and Retail
In 2014, the eCommerce and Retail Revenue (USD Million) was USD xx Million and
it expected to reach at USD xx Million in 2027
FIG. 15 Global eCommerce and Retail Market Revenue (USD Million)
and Growth Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

35. 35
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.8 Healthcare
In 2014, the Healthcare Revenue (USD Million) was USD xx Million and it expected
to reach at USD xx Million in 2027
FIG. 16 Global Healthcare Market Revenue (USD Million) and Growth
Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

36. 36
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.9 Government
In 2014, the Government Revenue (USD Million) was USD xx Million and it
expected to reach at USD xx Million in 2027
FIG. 17 Global Government Market Revenue (USD Million) and Growth
Rate (%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

37. 37
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.4.10 Others
In 2014, the Others Revenue (USD Million) was USD xx Million and it expected to
reach at USD xx Million in 2027
FIG. 18 Global Others Market Revenue (USD Million) and Growth Rate
(%), (2014 – 2027)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

38. 38
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.5 Global Business-Process-as-a-Service (BPaaS) Market by
Regions (2014-2020)
1.5.1 Global Business-Process-as-a-Service (BPaaS) Market
Size and Growth Rate (%) Comparison by Regions
(2014-2020)
FIG. 19 Global Business-Process-as-a-Service (BPaaS) Market Size
Comparison and Growth Rate (%) by Regions (2014-2020)
Source: Secondary Research, Interviews, and Expert Analysis

39. 39
Global Business-Process-as-a-Service (BPaaS)
Market 2020
TABLE 3 Business-Process-as-a-Service (BPaaS) Market Revenue (USD Million)
Comparison by Regions (2014-2027)
Region 2014 2019 2027 Market
Share
(%)
2027
CAGR (%)
(2019-2027)
North America xx xx xx xx Xx
Europe xx xx xx xx Xx
Asia Pacific xx xx xx xx Xx
Latin America xx xx xx xx Xx
Middle East and Africa xx xx xx xx Xx
Total xx xx xx xx xx

40. 40
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.5.2 North America Business-Process-as-a-Service (BPaaS)
Status and Prospect (2014-2027)
The North America Business-Process-as-a-Service (BPaaS) market size was USD xx
Million in 2014 and it will be USD xx Million in 2027.
FIG. 20 North America Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (2014-2027)
Source: Secondary Research, Interviews, and Expert Analysis

41. 41
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.5.3 Europe Business-Process-as-a-Service (BPaaS) Status
and Prospect (2014-2027)
The North America Business-Process-as-a-Service (BPaaS) market size was USD xx
Million in 2014 and it will be USD xx Million in 2027.
FIG. 21 Europe Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) and Growth Rate (2014-2027)
Source: Secondary Research, Interviews, and Expert Analysis

42. 42
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.5.4 Asia Pacific Business-Process-as-a-Service (BPaaS)
Status and Prospect (2014-2027)
The North America Business-Process-as-a-Service (BPaaS) market size was USD xx
Million in 2014 and it will be USD xx Million in 2027.
FIG. 22 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue
(USD Million) and Growth Rate (2014-2027)
Source: Secondary Research, Interviews, and Expert Analysis

43. 43
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.5.5 Latin America Business-Process-as-a-Service (BPaaS)
Status and Prospect (2014-2027)
The North America Business-Process-as-a-Service (BPaaS) market size was USD xx
Million in 2014 and it will be USD xx Million in 2027.
FIG. 23 Latin America Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (2014-2027)
Source: Secondary Research, Interviews, and Expert Analysis

44. 44
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.5.6 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Status and Prospect (2014-2027)
The North America Business-Process-as-a-Service (BPaaS) market size was USD xx
Million in 2014 and it will be USD xx Million in 2027.
FIG. 24 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (2014-2027)
Source: Secondary Research, Interviews, and Expert Analysis

45. 45
Global Business-Process-as-a-Service (BPaaS)
Market 2020
1.6 Global Business-Process-as-a-Service (BPaaS) Market Size
(2014-2027)
1.6.1 Global Business-Process-as-a-Service (BPaaS)
Revenue Status and Outlook (2014-2027)
The global Business-Process-as-a-Service (BPaaS) Market is valued at USD xx
Million in 2014 and is expected to reach USD xx Million by the end of 2027.
FIG. 25 Global Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) Status and Outlook (2014-2027)
Source: Secondary Research, Interviews, and Expert Analysis

46. 46
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 2 Global Business-Process-as-a-Service (BPaaS)
Market Competition by Manufacturers (Subject To
Data Availability)
2.1 Global Business-Process-as-a-Service (BPaaS) Revenue and
Share by Manufacturers (2014-2018)
TABLE 4 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by
Manufacturers (2014-2018)
Manufacturers 2014 2015 2016 2017 2018
IBM xx xx xx xx Xx
SAP SE xx xx xx xx Xx
Oracle xx xx xx xx Xx
Accenture xx xx xx xx Xx
Capgemini xx xx xx xx Xx
Fujitsu xx xx xx xx Xx
TCS xx xx xx xx Xx
Cognizant xx xx xx xx Xx
Genpact xx xx xx xx Xx
EXL xx xx xx xx Xx
HCL xx xx xx xx Xx
Wipro xx xx xx xx Xx

47. 47
Global Business-Process-as-a-Service (BPaaS)
Market 2020
TABLE 5 Global Business-Process-as-a-Service (BPaaS) Revenue Share by
Manufacturers (2014-2018)
Manufacturers 2014 2015 2016 2017 2018
IBM xx xx xx xx Xx
SAP SE xx xx xx xx Xx
Oracle xx xx xx xx Xx
Accenture xx xx xx xx Xx
Capgemini xx xx xx xx Xx
Fujitsu xx xx xx xx Xx
TCS xx xx xx xx Xx
Cognizant xx xx xx xx Xx
Genpact xx xx xx xx Xx
EXL xx xx xx xx Xx
HCL xx xx xx xx Xx
Wipro xx xx xx xx Xx

48. 48
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 26 2018 Global Business-Process-as-a-Service (BPaaS) Revenue
Share by Manufacturers
Source: Secondary Research, Interviews, and Expert Analysis

49. 49
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 3 Executive Summary
The global Business-Process-as-a-Service (BPaaS) Market is valued at USD xx
Million in 2014 and is expected to reach USD xx Million by the end of 2027, growing
at a CAGR of xx% between 2019 and 2027.
3.1 Global Business-Process-as-a-Service (BPaaS) Market, 2014
– 2027, (USD Million)
FIG. 27 Global Business-Process-as-a-Service (BPaaS) Market, 2014 –
2027, (USD Million)
Source: Secondary Research, Interviews, and Expert Analysis
XX
XX
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 GrowthRate%
Revenue(USDMillion)
Revenue Growth Rate

50. 50
Global Business-Process-as-a-Service (BPaaS)
Market 2020
3.2 Global Business-Process-as-a-Service (BPaaS) Market:
Snapshot
TABLE 6 Market Snapshot
Business-
Process-as-
a-Service
(BPaaS)
Market
2014 2020
Global
Revenue
(USD
Million)
xx xx
CAGR (2019
– 2025)
xx%
Key Type
Segment
(Revenue
Share)
Operations:xx%
Accounting and Finance:xx%
Sales and Marketing:xx%
Customer Service and
Support:xx%
Human Resource Management
(HRM):xx%
Procurement and Supply Chain
Management:xx%
Others:xx%
Operations:xx%
Accounting and Finance:xx%
Sales and Marketing:xx%
Customer Service and
Support:xx%
Human Resource Management
(HRM):xx%
Procurement and Supply Chain
Management:xx%
Others:xx%
Key
Segment
(Revenue
Share)
Application:xx%
BFSI:xx%
Telecom and IT:xx%
Manufacturing:xx%
eCommerce and Retail:xx%
Healthcare:xx%
Government:xx%
Others:xx%
Application:xx%
BFSI:xx%
Telecom and IT:xx%
Manufacturing:xx%
eCommerce and Retail:xx%
Healthcare:xx%
Government:xx%
Others:xx%

51. 51
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Key Regional
Segment
(Revenue
Share)
North America: xx%
Europe: xx%
Asia Pacific: xx%
Latin America: xx%
Middle East and Africa: xx%
North America: xx%
Europe: xx%
Asia Pacific: xx%
Latin America: xx%
Middle East and Africa: xx%
Driver xxxxxxxxxxxxxxxx
Restraint xxxxxxxxxxxxxxxx
Opportunity xxxxxxxxxxxxxxxx

52. 52
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 4 COVID – 19 Impact Analysis on Business-
Process-as-a-Service (BPaaS) Market
4.1 Business-Process-as-a-Service (BPaaS) Market – COVID –
19 Impact Analysis
An analysis of the market developments between December 2019 to till date
revealed that product commercialization, developmental collaborations, and product
distribution partnerships were adopted by market players to maintain a competitive
position in the Business-Process-as-a-Service (BPaaS) market to mitigate the
COVID-19 impact. Product commercialization was the most widely adopted growth
strategy.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

53. 53
Global Business-Process-as-a-Service (BPaaS)
Market 2020
4.2 Global Business-Process-as-a-Service (BPaaS) Market –
PESTEL Analysis
FIG. 28 Global Business-Process-as-a-Service (BPaaS) Market –
PESTEL Analysis
Source: Secondary Research, Interviews, and Expert Analysis
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
PESTLE
Economic
Social
Legal
Enviornmental
Technological
Political

54. 54
Global Business-Process-as-a-Service (BPaaS)
Market 2020
4.3 Global Business-Process-as-a-Service (BPaaS) Market –
Porters Five Forces Analysis
FIG. 29 Porter’s five forces analysis
Source: Secondary Research, Interviews, and Expert Analysis

55. 55
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 5 Global Business-Process-as-a-Service (BPaaS)
Sales by Regions (2014-2020)
5.1 Global Business-Process-as-a-Service (BPaaS) Revenue and
Market Share (%) by Regions (2014-2020)
TABLE 7 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by
Regions (2014-2020)
2014 2015 2016 2017 2018 2019 2020
North America xx xx xx xx xx xx Xx
Europe xx xx xx xx xx xx Xx
Asia Pacific xx xx xx xx xx xx Xx
Latin America xx xx xx xx xx xx Xx
Middle East and Africa xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
TABLE 8 Global Business-Process-as-a-Service (BPaaS) Revenue Market Share
(%) by Regions (2014-2020)
2014 2015 2016 2017 2018 2019 2020
North America xx xx xx xx xx xx Xx
Europe xx xx xx xx xx xx Xx
Asia Pacific xx xx xx xx xx xx Xx
Latin America xx xx xx xx xx xx Xx
Middle East and Africa xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx

56. 56
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 30 Global Business-Process-as-a-Service (BPaaS) Revenue
Market Share (%) by Regions (2014-2020)
Source: Secondary Research, Interviews, and Expert Analysis

57. 57
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 31 Global Business-Process-as-a-Service (BPaaS) Revenue
Market Share (%) by Regions, 2018
Source: Secondary Research, Interviews, and Expert Analysis

58. 58
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 6 North America Business-Process-as-a-Service
(BPaaS) Market Development Status and Outlook
6.1.1 North America Business-Process-as-a-Service (BPaaS)
Market by Country, 2014-2020
TABLE 9 North America Business-Process-as-a-Service (BPaaS) Market by
Country Revenue, 2014-2020
2014 2015 2016 2017 2018 2019 2020
U.S. xx xx xx xx xx xx Xx
Canada xx xx xx xx xx xx Xx
Mexico xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
6.2 North America Business-Process-as-a-Service (BPaaS)
Market Size (2014-2020)
FIG. 32 North America Business-Process-as-a-Service (BPaaS) Market
Share (%) by Country (2014-2020)

59. 59
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis

60. 60
Global Business-Process-as-a-Service (BPaaS)
Market 2020
6.2.1 North America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by Type (2014-2020)
TABLE 10 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Operations xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx Xx
Procurement and Supply Chain Management xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 33 North America Business-Process-as-a-Service (BPaaS) Market
Size by Type 2017
Source: Secondary Research, Interviews, and Expert Analysis

61. 61
Global Business-Process-as-a-Service (BPaaS)
Market 2020
6.2.2 North America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by (2014-2020)
TABLE 11 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Application xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 34 North America Business-Process-as-a-Service (BPaaS) Market
Size by 2017
Source: Secondary Research, Interviews, and Expert Analysis

62. 62
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 7 Europe Business-Process-as-a-Service (BPaaS)
Market Development Status and Outlook
7.1.1 Europe Business-Process-as-a-Service (BPaaS) Market
by Country, 2014-2020
TABLE 12 Europe Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2014-2020
2014 2015 2016 2017 2018 2019 2020
UK xx xx xx xx xx xx Xx
France xx xx xx xx xx xx Xx
Germany xx xx xx xx xx xx Xx
Italy xx xx xx xx xx xx Xx
Russia xx xx xx xx xx xx Xx
Spain xx xx xx xx xx xx Xx
Rest of Europe xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
7.2 Europe Business-Process-as-a-Service (BPaaS) Market Size
(2014-2020)
FIG. 35 Europe Business-Process-as-a-Service (BPaaS) Market Share
(%) by Country (2014-2020)

63. 63
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis

64. 64
Global Business-Process-as-a-Service (BPaaS)
Market 2020
7.2.1 Europe Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by Type (2014-2020)
TABLE 13 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Operations xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx Xx
Procurement and Supply Chain Management xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 36 Europe Business-Process-as-a-Service (BPaaS) Market Size by
Type 2017
Source: Secondary Research, Interviews, and Expert Analysis

65. 65
Global Business-Process-as-a-Service (BPaaS)
Market 2020
7.2.2 Europe Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by (2014-2020)
TABLE 14 Europe Business-Process-as-a-Service (BPaaS) Market (USD Million)
Size by (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Application xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 37 Europe Business-Process-as-a-Service (BPaaS) Market Size by
2017
Source: Secondary Research, Interviews, and Expert Analysis

66. 66
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 8 Asia Pacific Business-Process-as-a-Service
(BPaaS) Market Development Status and Outlook
8.1.1 Asia Pacific Business-Process-as-a-Service (BPaaS)
Market by Country, 2014-2020
TABLE 15 Asia Pacific Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2014-2020
2014 2015 2016 2017 2018 2019 2020
China xx xx xx xx xx xx Xx
Japan xx xx xx xx xx xx Xx
India xx xx xx xx xx xx Xx
Korea xx xx xx xx xx xx Xx
South East Asia xx xx xx xx xx xx Xx
Rest of APAC xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
8.2 Asia Pacific Business-Process-as-a-Service (BPaaS) Market
Size (2014-2020)
FIG. 38 Asia Pacific Business-Process-as-a-Service (BPaaS) Market
Share (%) by Country (2014-2020)

67. 67
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis

68. 68
Global Business-Process-as-a-Service (BPaaS)
Market 2020
8.2.1 Asia Pacific Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by Type (2014-2020)
TABLE 16 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Operations xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx Xx
Procurement and Supply Chain Management xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 39 Asia Pacific Business-Process-as-a-Service (BPaaS) Market
Size by Type 2017
Source: Secondary Research, Interviews, and Expert Analysis

69. 69
Global Business-Process-as-a-Service (BPaaS)
Market 2020
8.2.2 Asia Pacific Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by (2014-2020)
TABLE 17 Asia Pacific Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Application xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 40 Asia Pacific Business-Process-as-a-Service (BPaaS) Market
Size by 2017
Source: Secondary Research, Interviews, and Expert Analysis

70. 70
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 9 Latin America Business-Process-as-a-Service
(BPaaS) Market Development Status and Outlook
9.1.1 Latin America Business-Process-as-a-Service (BPaaS)
Market by Country, 2014-2020
TABLE 18 Latin America Business-Process-as-a-Service (BPaaS) Market by
Country Revenue, 2014-2020
2014 2015 2016 2017 2018 2019 2020
Brazil xx xx xx xx xx xx Xx
Argentina xx xx xx xx xx xx Xx
Columbia xx xx xx xx xx xx Xx
Rest of Latin America xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
9.2 Latin America Business-Process-as-a-Service (BPaaS)
Market Size (2014-2020)
FIG. 41 Latin America Business-Process-as-a-Service (BPaaS) Market
Share (%) by Country (2014-2020)

71. 71
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis

72. 72
Global Business-Process-as-a-Service (BPaaS)
Market 2020
9.2.1 Latin America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by Type (2014-2020)
TABLE 19 Latin America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Operations xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx Xx
Procurement and Supply Chain Management xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 42 Latin America Business-Process-as-a-Service (BPaaS) Market
Size by Type 2017
Source: Secondary Research, Interviews, and Expert Analysis

73. 73
Global Business-Process-as-a-Service (BPaaS)
Market 2020
9.2.2 Latin America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by (2014-2020)
TABLE 20 Latin America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Application xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 43 Latin America Business-Process-as-a-Service (BPaaS) Market
Size by 2017
Source: Secondary Research, Interviews, and Expert Analysis

74. 74
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 10 Middle East and Africa Business-Process-as-a-
Service (BPaaS) Market Development Status and
Outlook
10.1.1 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market by Country, 2014-2020
TABLE 21 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
by Country Revenue, 2014-2020
2014 2015 2016 2017 2018 2019 2020
GCC Countries xx xx xx xx xx xx Xx
Egypt xx xx xx xx xx xx Xx
South Africa xx xx xx xx xx xx Xx
Nigeria xx xx xx xx xx xx Xx
Turkey xx xx xx xx xx xx Xx
Rest of MEA xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
10.2 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market Size (2014-2020)
FIG. 44 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Market Share (%) by Country (2014-2020)

75. 75
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis

76. 76
Global Business-Process-as-a-Service (BPaaS)
Market 2020
10.2.1 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market (USD Million) Size by Type (2014-
2020)
TABLE 22 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Operations xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx Xx
Procurement and Supply Chain Management xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 45 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Market Size by Type 2017
Source: Secondary Research, Interviews, and Expert Analysis

77. 77
Global Business-Process-as-a-Service (BPaaS)
Market 2020
10.2.2 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market (USD Million) Size by (2014-2020)
TABLE 23 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Application xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
FIG. 46 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Market Size by 2017
Source: Secondary Research, Interviews, and Expert Analysis

78. 78
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 11 Global Business-Process-as-a-Service (BPaaS)
Market Revenue (Value) by Type
11.1 Global Business-Process-as-a-Service (BPaaS) Revenue and
Market Share (%) by Type (2014-2020)
TABLE 24 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by
Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Operations xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx Xx
Procurement and Supply Chain Management xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
TABLE 25 Global Business-Process-as-a-Service (BPaaS) Revenue Share (%) by
Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Operations xx xx xx xx xx Xx Xx
Accounting and Finance xx xx xx xx xx Xx Xx
Sales and Marketing xx xx xx xx xx Xx Xx
Customer Service and Support xx xx xx xx xx Xx Xx
Human Resource Management (HRM) xx xx xx xx xx Xx Xx
Procurement and Supply Chain Management xx xx xx xx xx Xx Xx
Others xx xx xx xx xx Xx Xx
Total xx xx xx xx xx xx xx

79. 79
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 47 Global Business-Process-as-a-Service (BPaaS) Market
Revenue Share (%) by Type (2014-2020)
Source: Secondary Research, Interviews, and Expert Analysis

80. 80
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 48 2018 Revenue Market Share (%) of Business-Process-as-a-
Service (BPaaS) by Type
Source: Secondary Research, Interviews, and Expert Analysis

81. 81
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 12 Global Business-Process-as-a-Service (BPaaS)
Market Revenue (Value) by
12.1 Global Business-Process-as-a-Service (BPaaS) Revenue and
Market Share (%) by (2014-2020)
TABLE 26 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million) by
(2014-2020)
2014 2015 2016 2017 2018 2019 2020
Application xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx
TABLE 27 Global Business-Process-as-a-Service (BPaaS) Revenue Share (%) by
Type (2014-2020)
2014 2015 2016 2017 2018 2019 2020
Application xx xx xx xx xx Xx Xx
BFSI xx xx xx xx xx Xx Xx
Telecom and IT xx xx xx xx xx Xx Xx
Manufacturing xx xx xx xx xx Xx Xx
eCommerce and Retail xx xx xx xx xx Xx Xx
Healthcare xx xx xx xx xx Xx Xx
Government xx xx xx xx xx Xx Xx
Others xx xx xx xx xx Xx Xx
Total xx xx xx xx xx xx xx

82. 82
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 49 Global Business-Process-as-a-Service (BPaaS) Market
Revenue Share (%) by (2014-2020)
Source: Secondary Research, Interviews, and Expert Analysis

83. 83
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 50 2018 Revenue Market Share (%) of Business-Process-as-a-
Service (BPaaS) by
Source: Secondary Research, Interviews, and Expert Analysis

84. 84
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 13 Global Business-Process-as-a-Service (BPaaS)
Manufacturers Profiles/Analysis
13.1 IBM
13.1.1 IBM Basic Information, Manufacturing Base, Sales Area
and its Competitors
TABLE 28 IBM Basic Information, Manufacturing Base, Sales Area and Its
Competitors
# Item Description
1 Company Name IBM
2 Website xx
Established Date xx
4 Headquartered xx
6 Market Position or History xx
8 Contact Information xx

85. 85
Global Business-Process-as-a-Service (BPaaS)
Market 2020
13.1.2 Business-Process-as-a-Service (BPaaS) Types
Specification
Type Type Picture
xx xx
xx xx
xx xx
xx xx
xx xx
TABLE 29 IBM Revenue (USD Million), Gross Margin (%) and Market Share (%)
(2014-2018)
Value 2014 2015 2016 2017 2018
Revenue xx xx xx xx xx
Gross Margin xx xx xx xx xx

86. 86
Global Business-Process-as-a-Service (BPaaS)
Market 2020
FIG. 51 IBM Revenue Market Share (%) (2014-2018)
Source: Secondary Research, Interviews, and Expert Analysis
13.1.3 Main Business/Business Overview
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

87. 87
Global Business-Process-as-a-Service (BPaaS)
Market 2020
13.2 SAP SE
13.3 Oracle
13.4 Accenture
13.5 Capgemini
13.6 Fujitsu
13.7 TCS
13.8 Cognizant
13.9 Genpact
13.10 EXL
13.11 HCL

88. 88
Global Business-Process-as-a-Service (BPaaS)
Market 2020
13.12 Wipro
Kindly note company revenue will be subject to data available

89. 89
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 14 Business-Process-as-a-Service (BPaaS)
Manufacturing Cost Analysis
14.1 Proportion of Manufacturing Cost Structure
FIG. 52 Manufacturing Cost Structure of Business-Process-as-a-
Service (BPaaS)
Source: Secondary Research, Interviews, and Expert Analysis
14.1.1 Raw Materials
xxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
14.1.2 Labor Cost
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
14.1.3 USA Labor Cost Analysis
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

90. 90
Global Business-Process-as-a-Service (BPaaS)
Market 2020
14.1.4 EU Labor Costs Analysis
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.
14.1.5 China Labor Costs Analysis
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
14.1.6 Manufacturing Expenses
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

91. 91
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 15 Market Effect Factors Analysis
15.1 Consumer Needs/Customer Preference Change
XXXXXXXXXXXXXXXXXXXXX.
15.2 Economic/Political Environmental Change
FIG. 53 Economic/Political Environmental Change
Source: Secondary Research, Interviews, and Expert Analysis
U.S.
Shifting direction of policy
Europe
Economic activity in Western Europe will remain subdued
Africa
Growth to recover
moderately amid
challenges
East Asia
Domestic demand
continues to drive positive
near-term outlook amid
weak export performance
Japan
Policy easing supports
short-term prospects
Latin America and the
Caribbean
Return to positive growth in
2017, but strong external and
internal headwinds persist

92. 92
Global Business-Process-as-a-Service (BPaaS)
Market 2020
U.S.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Europe
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Japan
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Africa
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
East Asia
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Latin America and the Caribbean
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

93. 93
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 16 Global Business-Process-as-a-Service (BPaaS)
Market Forecast (2020-2027)
16.1 Global Business-Process-as-a-Service (BPaaS) Revenue
Forecast (2020-2027)
16.1.1 Global Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (%) Forecast
(2020-2027)
FIG. 54 Global Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) and Growth Rate (%) Forecast (2020-2027)
Source: Secondary Research, Interviews, and Expert Analysis
xx
xx
xx
xx
xx
xx
xx
xx
xx
2020 2021 2022 2023 2024 2025 2026 2027
GrowthRate%
Revenue(USDMillion)
Revenue Growth Rate

94. 94
Global Business-Process-as-a-Service (BPaaS)
Market 2020
16.2 Global Business-Process-as-a-Service (BPaaS) Revenue
(USD Million) Forecast by Regions (2020-2027)
TABLE 30 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
Forecast by Regions (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
North America XX XX XX XX XX XX XX XX
Europe XX XX XX XX XX XX XX XX
Asia Pacific XX XX XX XX XX XX XX XX
Latin America XX XX XX XX XX XX XX XX
Middle East and Africa XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
FIG. 55 Global Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) Market Share (%) Forecast by Regions (2020-2027)
Source: Secondary Research, Interviews, and Expert Analysis

95. 95
Global Business-Process-as-a-Service (BPaaS)
Market 2020
16.2.1 North America Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) Forecast (2020-2027)
FIG. 56 North America Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (%) Forecast (2020-
2027)
Source: Secondary Research, Interviews, and Expert Analysis
16.2.2 Europe Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) Forecast (2020-2027)
FIG. 57 Europe Business-Process-as-a-Service (BPaaS) Revenue (USD
Million) and Growth Rate (%) Forecast (2020-2027)

96. 96
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis
16.2.3 Asia Pacific Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) Forecast (2020-2027)
FIG. 58 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue
(USD Million) and Growth Rate (%) Forecast (2020-2027)
Source: Secondary Research, Interviews, and Expert Analysis

97. 97
Global Business-Process-as-a-Service (BPaaS)
Market 2020
16.2.4 Latin America Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) Forecast (2020-2027)
FIG. 59 Latin America Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (%) Forecast (2020-
2027)
Source: Secondary Research, Interviews, and Expert Analysis
16.2.5 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Revenue (USD Million) Forecast (2020-2027)
FIG. 60 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Revenue (USD Million) and Growth Rate (%) Forecast (2020-
2027)

98. 98
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis

99. 99
Global Business-Process-as-a-Service (BPaaS)
Market 2020
16.3 Global Business-Process-as-a-Service (BPaaS) Revenue and
Forecast by Type (2020-2027)
TABLE 31 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
Forecast by Type (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
Operations XX XX XX XX XX XX XX XX
Accounting and
Finance
XX XX XX XX XX XX XX XX
Sales and
Marketing
XX XX XX XX XX XX XX XX
Customer Service
and Support
XX XX XX XX XX XX XX XX
Human Resource
Management
(HRM)
XX XX XX XX XX XX XX XX
Procurement and
Supply Chain
Management
XX XX XX XX XX XX XX XX
Others XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
FIG. 61 Global Business-Process-as-a-Service (BPaaS) Revenue
Market Share (%) Forecast by Type (2020-2027)

100. 100
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis
16.4 Global Business-Process-as-a-Service (BPaaS) Revenue and
Forecast by (2020-2027)
TABLE 32 Global Business-Process-as-a-Service (BPaaS) Revenue (USD Million)
Forecast by (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
Application XX XX XX XX XX XX XX XX
BFSI XX XX XX XX XX XX XX XX
Telecom and IT XX XX XX XX XX XX XX XX
Manufacturing XX XX XX XX XX XX XX XX
eCommerce and
Retail
XX XX XX XX XX XX XX XX
Healthcare XX XX XX XX XX XX XX XX
Government XX XX XX XX XX XX XX XX
Others XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
FIG. 62 Global Business-Process-as-a-Service (BPaaS) Revenue
Market Share (%) Forecast by (2020-2027)
Source: Secondary Research, Interviews, and Expert Analysis

101. 101
Global Business-Process-as-a-Service (BPaaS)
Market 2020

102. 102
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 17 North America Business-Process-as-a-Service
(BPaaS) Market Forecast 2020-2027
17.1 North America
17.1.1 North America Business-Process-as-a-Service (BPaaS)
Market by Country, 2020-2027
TABLE 33 North America Business-Process-as-a-Service (BPaaS) Market by
Country Revenue, 2020-2027
2020 2021 2022 2023 2024 2025 2026 2027
U.S. XX XX XX XX XX XX XX XX
Canada XX XX XX XX XX XX XX XX
Mexico XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
17.1.2 North America Business-Process-as-a-Service (BPaaS)
Market Size (2020-2027)
FIG. 63 North America Business-Process-as-a-Service (BPaaS) Market
Share (%) by Country (2020-2027)

103. 103
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis
17.1.3 North America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by Type (2020-2027)
TABLE 34 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
202
0
202
1
202
2
202
3
202
4
202
5
202
6
202
7
Operations xx xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx xx Xx
Procurement and Supply Chain
Management
xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

104. 104
Global Business-Process-as-a-Service (BPaaS)
Market 2020
17.1.4 North America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by Type 2022
FIG. 64 North America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by Type 2022
Source: Secondary Research, Interviews, and Expert Analysis
17.1.5 North America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by (2020-2027)
TABLE 35 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
Application xx xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

105. 105
Global Business-Process-as-a-Service (BPaaS)
Market 2020
17.1.6 North America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by 2022
FIG. 65 North America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by 2022
Source: Secondary Research, Interviews, and Expert Analysis

106. 106
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 18 Europe Business-Process-as-a-Service (BPaaS)
Market Forecast 2020-2027
18.1 Europe
18.1.1 Europe Business-Process-as-a-Service (BPaaS) Market
by Country, 2020-2027
TABLE 36 Europe Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2020-2027
2020 2021 2022 2023 2024 2025 2026 2027
UK XX XX XX XX XX XX XX XX
France XX XX XX XX XX XX XX XX
Germany XX XX XX XX XX XX XX XX
Italy XX XX XX XX XX XX XX XX
Russia XX XX XX XX XX XX XX XX
Spain XX XX XX XX XX XX XX XX
Rest of Europe XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
18.1.2 Europe Business-Process-as-a-Service (BPaaS) Market
Size (2020-2027)
FIG. 66 Europe Business-Process-as-a-Service (BPaaS) Market Share
(%) by Country (2020-2027)

107. 107
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis
18.1.3 Europe Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by Type (2020-2027)
TABLE 37 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
202
0
202
1
202
2
202
3
202
4
202
5
202
6
202
7
Operations xx xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx xx Xx
Procurement and Supply Chain
Management
xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

108. 108
Global Business-Process-as-a-Service (BPaaS)
Market 2020
18.1.4 Europe Business-Process-as-a-Service (BPaaS)
Revenue Market Size by Type 2022
FIG. 67 Europe Business-Process-as-a-Service (BPaaS) Revenue
Market Size by Type 2022
Source: Secondary Research, Interviews, and Expert Analysis
18.1.5 Europe Business-Process-as-a-Service (BPaaS) Market
(USD Million) Size by (2020-2027)
TABLE 38 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
Application xx xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

109. 109
Global Business-Process-as-a-Service (BPaaS)
Market 2020
18.1.6 Europe Business-Process-as-a-Service (BPaaS)
Revenue Market Size by 2022
FIG. 68 Europe Business-Process-as-a-Service (BPaaS) Revenue
Market Size by 2022
Source: Secondary Research, Interviews, and Expert Analysis

110. 110
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 19 Asia Pacific Business-Process-as-a-Service
(BPaaS) Market Forecast 2020-2027
19.1 Asia Pacific
19.1.1 Asia Pacific Business-Process-as-a-Service (BPaaS)
Market by Country, 2020-2027
TABLE 39 Asia Pacific Business-Process-as-a-Service (BPaaS) Market by Country
Revenue, 2020-2027
2020 2021 2022 2023 2024 2025 2026 2027
China XX XX XX XX XX XX XX XX
Japan XX XX XX XX XX XX XX XX
India XX XX XX XX XX XX XX XX
Korea XX XX XX XX XX XX XX XX
South East Asia XX XX XX XX XX XX XX XX
Rest of APAC XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
19.1.2 Asia Pacific Business-Process-as-a-Service (BPaaS)
Market Size (2020-2027)
FIG. 69 Asia Pacific Business-Process-as-a-Service (BPaaS) Market
Share (%) by Country (2020-2027)

111. 111
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis
19.1.3 Asia Pacific Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by Type (2020-2027)
TABLE 40 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
202
0
202
1
202
2
202
3
202
4
202
5
202
6
202
7
Operations xx xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx xx Xx
Procurement and Supply Chain
Management
xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

112. 112
Global Business-Process-as-a-Service (BPaaS)
Market 2020
19.1.4 Asia Pacific Business-Process-as-a-Service (BPaaS)
Revenue Market Size by Type 2022
FIG. 70 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue
Market Size by Type 2022
Source: Secondary Research, Interviews, and Expert Analysis
19.1.5 Asia Pacific Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by (2020-2027)
TABLE 41 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
Application xx xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

113. 113
Global Business-Process-as-a-Service (BPaaS)
Market 2020
19.1.6 Asia Pacific Business-Process-as-a-Service (BPaaS)
Revenue Market Size by 2022
FIG. 71 Asia Pacific Business-Process-as-a-Service (BPaaS) Revenue
Market Size by 2022
Source: Secondary Research, Interviews, and Expert Analysis

114. 114
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 20 Latin America Business-Process-as-a-Service
(BPaaS) Market Forecast 2020-2027
20.1 Latin America
20.1.1 Latin America Business-Process-as-a-Service (BPaaS)
Market by Country, 2020-2027
TABLE 42 Latin America Business-Process-as-a-Service (BPaaS) Market by
Country Revenue, 2020-2027
2020 2021 2022 2023 2024 2025 2026 2027
Brazil XX XX XX XX XX XX XX XX
Argentina XX XX XX XX XX XX XX XX
Columbia XX XX XX XX XX XX XX XX
Rest of Latin America XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
20.1.2 Latin America Business-Process-as-a-Service (BPaaS)
Market Size (2020-2027)
FIG. 72 Latin America Business-Process-as-a-Service (BPaaS) Market
Share (%) by Country (2020-2027)

115. 115
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis
20.1.3 Latin America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by Type (2020-2027)
TABLE 43 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
202
0
202
1
202
2
202
3
202
4
202
5
202
6
202
7
Operations xx xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx xx Xx
Procurement and Supply Chain
Management
xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

116. 116
Global Business-Process-as-a-Service (BPaaS)
Market 2020
20.1.4 Latin America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by Type 2022
FIG. 73 Latin America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by Type 2022
Source: Secondary Research, Interviews, and Expert Analysis
20.1.5 Latin America Business-Process-as-a-Service (BPaaS)
Market (USD Million) Size by (2020-2027)
TABLE 44 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
Application xx xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

117. 117
Global Business-Process-as-a-Service (BPaaS)
Market 2020
20.1.6 Latin America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by 2022
FIG. 74 Latin America Business-Process-as-a-Service (BPaaS)
Revenue Market Size by 2022
Source: Secondary Research, Interviews, and Expert Analysis

118. 118
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 21 Middle East and Africa Business-Process-as-a-
Service (BPaaS) Market Forecast 2020-2027
21.1 Middle East and Africa
21.1.1 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market by Country, 2020-2027
TABLE 45 Middle East and Africa Business-Process-as-a-Service (BPaaS) Market
by Country Revenue, 2020-2027
2020 2021 2022 2023 2024 2025 2026 2027
GCC Countries XX XX XX XX XX XX XX XX
Egypt XX XX XX XX XX XX XX XX
South Africa XX XX XX XX XX XX XX XX
Nigeria XX XX XX XX XX XX XX XX
Turkey XX XX XX XX XX XX XX XX
Rest of MEA XX XX XX XX XX XX XX XX
Total XX XX XX XX XX XX XX XX
21.1.2 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market Size (2020-2027)
FIG. 75 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Market Share (%) by Country (2020-2027)

119. 119
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Source: Secondary Research, Interviews, and Expert Analysis
21.1.3 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market (USD Million) Size by Type (2020-
2027)
TABLE 46 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
202
0
202
1
202
2
202
3
202
4
202
5
202
6
202
7
Operations xx xx xx xx xx xx xx Xx
Accounting and Finance xx xx xx xx xx xx xx Xx
Sales and Marketing xx xx xx xx xx xx xx Xx
Customer Service and Support xx xx xx xx xx xx xx Xx
Human Resource Management (HRM) xx xx xx xx xx xx xx Xx
Procurement and Supply Chain
Management
xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

120. 120
Global Business-Process-as-a-Service (BPaaS)
Market 2020
21.1.4 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Revenue Market Size by Type 2022
FIG. 76 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Revenue Market Size by Type 2022
Source: Secondary Research, Interviews, and Expert Analysis
21.1.5 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Market (USD Million) Size by (2020-2027)
TABLE 47 North America Business-Process-as-a-Service (BPaaS) Market (USD
Million) Size by Type (2020-2027)
2020 2021 2022 2023 2024 2025 2026 2027
Application xx xx xx xx xx xx xx Xx
BFSI xx xx xx xx xx xx xx Xx
Telecom and IT xx xx xx xx xx xx xx Xx
Manufacturing xx xx xx xx xx xx xx Xx
eCommerce and Retail xx xx xx xx xx xx xx Xx
Healthcare xx xx xx xx xx xx xx Xx
Government xx xx xx xx xx xx xx Xx
Others xx xx xx xx xx xx xx Xx
Total xx xx xx xx xx xx xx xx

121. 121
Global Business-Process-as-a-Service (BPaaS)
Market 2020
21.1.6 Middle East and Africa Business-Process-as-a-Service
(BPaaS) Revenue Market Size by 2022
FIG. 77 Middle East and Africa Business-Process-as-a-Service (BPaaS)
Revenue Market Size by 2022
Source: Secondary Research, Interviews, and Expert Analysis

122. 122
Global Business-Process-as-a-Service (BPaaS)
Market 2020
Chapter 22 Research Findings and Conclusion
The global Business-Process-as-a-Service (BPaaS) market was valued at USD XX
Million in year 2014 and is expected to reach USD XX Million by 2025.
On the basis of product type the market can be Segmented into Type 1, and Type
2. The Type 1 Segment accounted for major share in the market in 2017.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

123. 123
Global Business-Process-as-a-Service (BPaaS)
Market 2020