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Occupational Safety and Health
for Emergency Services
Fourth Edition
Chapter 10 — Personnel Roles and Responsibilities
Objectives
At the conclusion of this chapter you will be able to:
‣ List the roles and responsibilities of individual
responders and their relationship to the overall safety
and health program.
‣ List the roles and responsibilities of supervisors and
their relationship to the overall safety and health
program.
‣ List the roles and responsibilities of the emergency
services management team and their relationship to
the overall safety and health program.
‣ List the roles and responsibilities of the incident
commander and his or her relationship to the overall
safety and health program.
‣ List the roles and responsibilities of the safety and
health program manager and his or her relationship to
the overall safety and health program.
‣ List the roles and responsibilities of incident safety
officers and their relationship to the overall safety and
health program.
Objectives
‣ List the roles and responsibilities of the safety
committee and its relationship to the overall safety
and health program.
‣ List the reasons that crew resource management
can improve safety in operations.
Objectives
Introduction
‣ Everyone is responsible for safety
‣ SAFEOPS
‣ Supervision
‣ Attitude
‣ Fitness and wellness
‣ Education
‣ Organizational involvement
‣ Procedures
‣ Standards/Regulations
Individual Responders (1 of 3)
‣ Most important link
‣ Major impact on the entire program
‣ Need to have a positive safety attitude
‣ “A” in SAFEOPS stands for attitude
‣ Prevailing cultural attitude may need to change
‣ Realize the potential for injury is real
Individual Responders (2 of 3)
‣ Members of a team
‣ Impact on the other members
‣ Senior responders set an example
‣ Training a new recruit
‣ Willing to take an active role
Individual Responders (3 of 3)
Supervisors (1 of 2)
‣ First-level or frontline supervision
‣ Ensures that team members stay together
‣ Follow and understand procedures
‣ Fastening seat belts prior to apparatus moving
‣ Wearing personal protective clothing
‣ Maintaining accountability
‣ Inspecting protective clothing
‣ Communicating safety concerns
Supervisors (2 of 2)
‣ Needs education and experience to recognize dangers
‣ Must apply knowledge
‣ Take responsibility for the crew
‣ Enforcing organizational procedures
‣ Follow laws
‣ Maintaining awareness of team location and dangers
present
Emergency Services Management (1 of 2)
‣ Above the first-line supervisory level
‣ Fire or EMS chief
‣ Director of emergency services
‣ Emergency services management
‣ Senior management staff
‣ Safety and health program manager
Emergency Services Management (2 of 2)
‣ Senior management staff functions
‣ Controlling the financial resources
‣ Giving final approval for policy and procedure
implementation
‣ Prioritizing the safety and health program
‣ Making certain that individual responders from lower
levels of the organization realize this support
‣ Written organizational safety policy
Incident Commander (1 of 2)
‣ Highest level of the IMS
‣ IC is in charge of the incident scene
‣ Responsibility to ensure safety
‣ Overall incident strategy
‣ Strategic goals
‣ Assigning tactics
Incident Commander (2 of 2)
‣ IC must decide on basic strategy
‣ Offensive attack strategy
‣ Defensive attack strategy
‣ Transitional attack strategy
‣ Strategy determination
‣ Past experience, education, and risk assessment
‣ Recognition-primed decision-making (RPD) process
Safety and Health Program Manager (1 of 4)
‣ Roles and responsibilities
‣ Organization’s risk manager
‣ Member of senior staff with direct access to the chief
‣ Receive and act on recommendations from individuals and
the safety committee
‣ Cause safety and health policies to be developed
‣ Maintain liaison with workers’ compensation providers
‣ Maintain liaison with the department physician on health-
related issues
Safety and Health Program Manager (2 of 4)
‣ Investigate injuries or line-of-duty deaths
‣ Investigate all accidents and near misses
‣ Maintain all records relating to safety and health
‣ Participate in and develop safety and health training
programs
‣ Perform facility inspections for unsafe conditions
‣ Evaluate procedures from a safety and health perspective
Safety and Health Program Manager (3 of 4)
‣ Perform cost-versus-benefit analyses
‣ Attend and participate in postincident analyses
‣ Provide input into the departmental standard operating
procedures
‣ Provide input for specifications of apparatus and
equipment
‣ Perform evaluation and analysis of data relating to safety
and health
‣ Maintain awareness of trends
Safety and Health Program Manager (4 of 4)
‣ Experience and education in:
‣ Risk management principles
‣ Cost-versus-benefit evaluations
‣ Safety and health issues faced by responders
‣ Infection control
‣ Emergency services operations
‣ NFPA 1521 requirements
‣ Fire Officer Level I
Incident Safety Officer (1 of 2)
‣ Key to the safety and health program
‣ May be a dedicated position or a first-line supervisor
‣ Depends on the incident
‣ NFPA 1521
‣ Fire Officer I requirements
‣ Experience and education
‣ Evaluate the incident
‣ Assess the operating personnel
Incident Safety Officer (2 of 2)
The Safety Committee
‣ Common method to involve employees
‣ Provides a forum
‣ Can be a resource
‣ Include members from all levels
‣ Assists in formulating procedures and safety policies
‣ Publishes minutes of meetings
‣ Forwards recommendations to top management
Crew Resource Management (1 of 2)
‣ Crew resource management (CRM)
‣ Procedures to reduce the effect of human error
‣ CRM addresses these factors
‣ Enhancing communication
‣ Maintaining situational awareness
‣ Strengthening decision-making skills
‣ Improving teamwork
Crew Resource Management (2 of 2)
‣ Training in CRM results in:
‣ Better teamwork
‣ Better communication and problem-solving skills
‣ Increased member input while preserving the chain
of command
‣ Proactive accident prevention
‣ Training in CRM should be a part of all emergency
services organizations

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6741 Ch 10 PowerPoint.pptx

  • 1. Occupational Safety and Health for Emergency Services Fourth Edition Chapter 10 — Personnel Roles and Responsibilities
  • 2. Objectives At the conclusion of this chapter you will be able to: ‣ List the roles and responsibilities of individual responders and their relationship to the overall safety and health program. ‣ List the roles and responsibilities of supervisors and their relationship to the overall safety and health program. ‣ List the roles and responsibilities of the emergency services management team and their relationship to the overall safety and health program.
  • 3. ‣ List the roles and responsibilities of the incident commander and his or her relationship to the overall safety and health program. ‣ List the roles and responsibilities of the safety and health program manager and his or her relationship to the overall safety and health program. ‣ List the roles and responsibilities of incident safety officers and their relationship to the overall safety and health program. Objectives
  • 4. ‣ List the roles and responsibilities of the safety committee and its relationship to the overall safety and health program. ‣ List the reasons that crew resource management can improve safety in operations. Objectives
  • 5. Introduction ‣ Everyone is responsible for safety ‣ SAFEOPS ‣ Supervision ‣ Attitude ‣ Fitness and wellness ‣ Education ‣ Organizational involvement ‣ Procedures ‣ Standards/Regulations
  • 6. Individual Responders (1 of 3) ‣ Most important link ‣ Major impact on the entire program ‣ Need to have a positive safety attitude ‣ “A” in SAFEOPS stands for attitude ‣ Prevailing cultural attitude may need to change ‣ Realize the potential for injury is real
  • 7. Individual Responders (2 of 3) ‣ Members of a team ‣ Impact on the other members ‣ Senior responders set an example ‣ Training a new recruit ‣ Willing to take an active role
  • 9. Supervisors (1 of 2) ‣ First-level or frontline supervision ‣ Ensures that team members stay together ‣ Follow and understand procedures ‣ Fastening seat belts prior to apparatus moving ‣ Wearing personal protective clothing ‣ Maintaining accountability ‣ Inspecting protective clothing ‣ Communicating safety concerns
  • 10. Supervisors (2 of 2) ‣ Needs education and experience to recognize dangers ‣ Must apply knowledge ‣ Take responsibility for the crew ‣ Enforcing organizational procedures ‣ Follow laws ‣ Maintaining awareness of team location and dangers present
  • 11. Emergency Services Management (1 of 2) ‣ Above the first-line supervisory level ‣ Fire or EMS chief ‣ Director of emergency services ‣ Emergency services management ‣ Senior management staff ‣ Safety and health program manager
  • 12. Emergency Services Management (2 of 2) ‣ Senior management staff functions ‣ Controlling the financial resources ‣ Giving final approval for policy and procedure implementation ‣ Prioritizing the safety and health program ‣ Making certain that individual responders from lower levels of the organization realize this support ‣ Written organizational safety policy
  • 13. Incident Commander (1 of 2) ‣ Highest level of the IMS ‣ IC is in charge of the incident scene ‣ Responsibility to ensure safety ‣ Overall incident strategy ‣ Strategic goals ‣ Assigning tactics
  • 14. Incident Commander (2 of 2) ‣ IC must decide on basic strategy ‣ Offensive attack strategy ‣ Defensive attack strategy ‣ Transitional attack strategy ‣ Strategy determination ‣ Past experience, education, and risk assessment ‣ Recognition-primed decision-making (RPD) process
  • 15. Safety and Health Program Manager (1 of 4) ‣ Roles and responsibilities ‣ Organization’s risk manager ‣ Member of senior staff with direct access to the chief ‣ Receive and act on recommendations from individuals and the safety committee ‣ Cause safety and health policies to be developed ‣ Maintain liaison with workers’ compensation providers ‣ Maintain liaison with the department physician on health- related issues
  • 16. Safety and Health Program Manager (2 of 4) ‣ Investigate injuries or line-of-duty deaths ‣ Investigate all accidents and near misses ‣ Maintain all records relating to safety and health ‣ Participate in and develop safety and health training programs ‣ Perform facility inspections for unsafe conditions ‣ Evaluate procedures from a safety and health perspective
  • 17. Safety and Health Program Manager (3 of 4) ‣ Perform cost-versus-benefit analyses ‣ Attend and participate in postincident analyses ‣ Provide input into the departmental standard operating procedures ‣ Provide input for specifications of apparatus and equipment ‣ Perform evaluation and analysis of data relating to safety and health ‣ Maintain awareness of trends
  • 18. Safety and Health Program Manager (4 of 4) ‣ Experience and education in: ‣ Risk management principles ‣ Cost-versus-benefit evaluations ‣ Safety and health issues faced by responders ‣ Infection control ‣ Emergency services operations ‣ NFPA 1521 requirements ‣ Fire Officer Level I
  • 19. Incident Safety Officer (1 of 2) ‣ Key to the safety and health program ‣ May be a dedicated position or a first-line supervisor ‣ Depends on the incident ‣ NFPA 1521 ‣ Fire Officer I requirements ‣ Experience and education ‣ Evaluate the incident ‣ Assess the operating personnel
  • 21. The Safety Committee ‣ Common method to involve employees ‣ Provides a forum ‣ Can be a resource ‣ Include members from all levels ‣ Assists in formulating procedures and safety policies ‣ Publishes minutes of meetings ‣ Forwards recommendations to top management
  • 22. Crew Resource Management (1 of 2) ‣ Crew resource management (CRM) ‣ Procedures to reduce the effect of human error ‣ CRM addresses these factors ‣ Enhancing communication ‣ Maintaining situational awareness ‣ Strengthening decision-making skills ‣ Improving teamwork
  • 23. Crew Resource Management (2 of 2) ‣ Training in CRM results in: ‣ Better teamwork ‣ Better communication and problem-solving skills ‣ Increased member input while preserving the chain of command ‣ Proactive accident prevention ‣ Training in CRM should be a part of all emergency services organizations