Financial and managerial accounting

1. Why is it argued that users of accounts may be misled by the reported profit figure?
- Fulfillment cost is often classified as overhead
- Combining work and pleasure
- Closures are rare
- Ignoring the time
- Overhead being categorized as Cost of goods sold
- Not breaking apart accounts
- Inconsistency in classification

2. Usefulness of statements of cashflows
• The statement of cash flow contains important data.
• It can speak to the business' fundamental growth objectives in addition to giving clear insight into how the
company is utilizing its funds.
• It is an important tool for companies of all sizes because it enables them to make more informed decisions
regarding their daily operations.
• By highlighting the company's strong management and financial stability, the statement of cash flows can be
utilized to entice new investors

3. Customer perspective
• Showing the market that its products have superior quality compared to the competition
• Manufacturing and marketing a portfolio of strong local and international brands
• Developing new products and product categories to satisfy evolving customer needs and tastes.
• Team members of PBL interact directly with customers to ensure excellent service.
• Targeted customer surveys and Customer Response Unit
• Ongoing analysis of customer data from market surveys