1. Robert Miller CV Page 1 of 3
Robert Miller
Mobile: 0403 453 299
Email: robert.miller1810@gmail.com
Business Manager
A highlysuccessfulprojectandbusinessmanager witha Diploma in Managementand a Diploma inProject
Management, developingandmentoringhighperformingteamsanddeliveringhighprofileprojects smoothly
and efficiently,Iamalwaysalertto opportunitiesforbusinessdevelopmentandprocessimprovement.
Project Management: managing scope, cost and schedule and specialising in Earned Value Management
Transformation Management: including impact of change on personnel and financial performance
Financial management: managingprojectbudgets,budgetcostcontrols,projectplanninganddeliverywithintime
and budget constraints Personnel training
Team Management: Creating and building high performing teams
Personnel Management: training and mentoring of personnel
Training Management: developing and delivering complete programs instructing and evaluation
StakeholderManagement:buildingandmaintainingstrategic relationships at all levels
Process Management: identifying organisational requirements and designing and delivering processes for
maximum efficiency
Training Expertise
 Facilitatingtransition of specific mission trainingincludingintegration of updates
 Development, implementation and conduct of trainingcourses for ground-based flightand mission crew,
maintenance and support personnel
 Course development, planningand scheduling,evaluation and improvement expertise as well as mentoring and
trainingof new and existingpersonnel
 Ensuringthe ongoing maintenance of Registered TrainingOrganisation status
 Management of trainingscheduleand delivery to military personnel and subcontractors
 Overseeing development of trainingcurriculumto ensure currency in delivery of specific trainingto aviation
professionals,includingcrosstrainingof mission and maintenanceinstructors
 Recruitment of high level instructional personnel
Operations Expertise
 Earned Value Management principles and systems (inclusiveof Risk,Issueand Opportunity Management)
 Preparation and presentation of reports, briefs and correspondence
 Investigatingand completing complex reports
 Manpower and resource management skillswith the capability to achieve set tasks in situationsof adversity
 Negotiation, conciliation and conflictresolution skills
 Liaisingwith major national and international clients,suppliersand regulatory bodies
 Strategic planning
 Configuration management
 Identification of improvement opportunities
Professional Attributes
Highly motivated, results driven
Effective communicator sharing knowledge
Integrity, transparency and accountability
Outstanding networking skills
Organised, prioritising meeting deadlines
Effective decisions under pressure
Collaborative approach
Executive leadershipthroughperiods of change
Strategic and lateral thinking
Developing effective solutions
Managing complex issues

2. Robert Miller CV Page 2 of 3
Career Timeline
Australia Representative
Plexsys Interface Products
Responsibleformarketing Plexsys entry into the Australian Marketwith their world leading Advanced Simulation
CombatOperationsTrainer (ASCOT) and otherworld classsituationalawarenesstools
BUSINESS MANAGER (Consultancy) Nov 2014 to present
Lets Go Adventures, Nelson Bay, Australia
Managing teamof 18 personnelincluding professionaldivers,boatcaptainsand a contracted commercialdiver•
Generating newbusiness • Scheduling daily boatdives,ferry trips, SCUBA and boatlicence courses,boatservicing
and events,stocktaking,cash flowmanagementand customerservice
Achievements
Have achievedasignificantimprovementinstaff morale transformingthe teamfromadysfunctional groupto
one that isshowingreal cohesiveness
Alsogreatlyimproved turnoverandcustomersatisfaction
TRAINING MANAGER 2010 – present
Boeing Defence Australia - Wedgetail ISS Programme
Achievements
 Negotiationandintroductionof updatedcomputerbasedtraining resources
 Flawlessexecutionof contracts(Wedgetail In-Service Support,Wedgetail SystemAcquisition&ELC),
exceedingorganisationandcustomerexpectations inquality,schedule,costandrelationshiptargets
 Deliveryof over60 specialisedlessonsina YearlyTrainingProgramme tothe Royal AustralianAirForce
 Improved trainingandsubsequentlycustomersatisfaction increasesfrom2010-2014 placingBoeingina
goodpositiontomaintaincontracts
 BudgetManagement – consistentlymetbudgettargetsincludingacostreductionrequirementof 20%
whichhad to be completedinlessthan1week.Aspart of thishad to estimate costof businessovera5
yearperiodand go through an integratedbaseline review withcustomerandcompanyexecutives.
 From 2010-2014 managedbudgettowithinlessthan1% of target
 Managed to turna teamwhowere deliveringaproductthatwasn’tmeetingcustomerexpectationsto
become the top performingservice deliveryteamduring2010-2014.
 Consistentlymetbusinessexpectationsregardingsalestargets
 2012- Introducedatrainingprogramme forteamthat resultedinincreasedproductivityinteamresulting
ina real cost savingof 3 staff,didnotrecruitthe positions.
 Broughtin electronic(iPads) devicesresultinginadditional costreductioninitiativeswherebythere was
no needtoresortto printingdocumentsandallowedstudentstolearnmore effectively.
 Managed the introductionof a part task trainingsystemforpilotsandMaintenance allowingthemto
increase numberof course whilstalsoreducingrelianceona full motionsimulator.
 Relationshipdevelopment withcustomer, hasmeantsignificantongoingbusiness
MISSION CREW SUBJECT MATTER EXPERT 2008 – 2010
Boeing - AEW&C Training Team
Achievements
 Initiatedcrosstrainingof missionandmaintenance instructorsasa CostReductionInitiative toreduce the
numberof instructorsrequiredtosupport customerservices
 Improvedinstructorcertificationrecords
 Initiatedongoingdevelopmentof staff focussingoncustomerserviceandteamperformance
 Implementedcosteffective solutionstoensure coursescontinued
 Initiatedissue managementprocesses
 Drove continuousimprovementto meetAQTF requirementsupholdingNATOstandardsoncomponents
 ParticipatedinNATOSTANEVALconferencesandliaisedwithNATOpartners
Projects Managed

3. Robert Miller CV Page 3 of 3
 SentryTrainingFlight –Instructor deploymenttoBeja,Portugal (60people),Instructordeploymentto
Gran Canaria (60 people) *RAFNeatishead –DeploymenttoRAFBuchan to coverQRA cycle
 SentryStandardUnit – EvaluatordeploymenttoPrague andOstravaCzechRepublic
 No 23 Sqn – Deploymentof 1 aircraftand 80 personnel toAlaska*No23 Sqn – Deploymentof 1aircraft
and over100 people toHawaii *TrainingRequirementsforSoftware buildinSeattle
ROYAL AIR FORCE 1983 – 2008
LEAD INSTRUCTOR
Achievements
Successful trainerof elitelevel aircrew,withexperience inthe USA,Australia,UKandactive service inKosovo,
FormerRepublicof Yugoslav,AfghanistanandIraq
Qualifications
DiplomainManagement
DiplomainProjectManagement
Certificate IV inProjectManagement
Certificate IV inTrainingandAssessment
PRINCE2 ProjectManagers
NVQLevel 7 inLeadershipandManagement(PostGraduate Equivalent)
Professional Training
AdvancedManagementandLeadershipCourse
IntermediateManagementand LeadershipCourse
EarnedValue Management
Interactive Management
ResolvingConflict
Programme ManagementBestPractices
IntroductiontoRiskManagement
Essentialsof Leadership
Intensive NegotiationSkills
CrewResource Management
AircrewInstructorsCourse
Equal OpportunitiesTraining
ActionDialogue
Additional Information
Australian Citizen:Secretsecurity clearance
ComputerSkills:Project,Visio,OpenPlanProfessional,Microsoft Office suite