1. Security under Control
Unified Multi Application Communication Server

2. Management
Alarm Central Web- Management User Autorization People - Groups
Administation Schedules Conferencing Escalation
Alarm Inputs
Telephone/911 Contacts Interfaces eMail/SMTP
Camara XML Web – interface SNMP
Evaluation
Database Statistic Recording
Web playback
Monitoring Data Export
Alarm Receivers
GSM/Dect/Wifi XML Web Disply eMail
SMS/MMS/Paging Tablet/Smartphone Printerr Loadspeaker
The Modular Platform of Mobicall

3. Full Audit Reporting
Management for other Systems
Emergency Calls
EvacuationsFire Panels
Security/Access Control
IP Door Cameras/Video/CcTV
RTLS / Asset Tagging
Intrusion/Alarms
Safes/ Sensitive areas
Asset Tagging
Collaboration
Voice Mail
Task Management
Text to Speech
Email/SMS/TEXT
Messaging/FAX
Duress/Call Assist
Lone Worker Protection Emergency Codes
Voice(Real Time)
Email/SMS/Text
Voice Recording

4. HELP ??Please can you
Come and HELP me ……..
How do you mobilise people ?
What communication media do you use ?
How quickly is information dispersed ?
How do you Collaborate in an emergency ?
A Critical Event or Alarm Occurs !!
HELP
HELP

5. How and Who can launch Alerts and
Alarms via Mobicall!!!!!!
Alarms can be launched by control room staff via
Web interface or telephone
Alarms can be launched by a security guard on patrol
via Mobile phone using the Mobicall Client, dialling a
number or pressing the Duress button.
The GPS coordinates will be sent with the alarm.

6. Fire Alarm
- Fire Fighter
Display Text: FIRE 1207
Voice Message: “Fire detected in Room 1207”
ROOM 1207
Fire Alarm
System
Fire Fighter
CONFERENCE
Security Manager
GSM
Info SMS to Manager
(Option)
PBX
In case of a fire alarm the information of the fire location will be forwarded to the
responsible group of fire fighters as quick as possible (voice and text).

7. PhoneWEB
INTERFACE
Authentication
(optional)
Loudspeaker on Room phones
==> Conference with Caller
==> Emergency Message
Security/Manager and/or POLICE
133
Acoustic and optic signaling
Evacuation Alarm
It is vital to inform the evacuation helpers first. They
need to be placed on strategic places to
guide the evacuation, take care of predefined
scenarios and avoid panic.
To start this procedure an authentication of the
security manager with ID and password is required.

8. Intrusion Escalation

9. Emergency Conferencing
The most effective way to discuss and arrange further approach to a disaster that is
unfolding or has happened, is to be able to call the required team or teams into a
conference. This needs to be done in real time speed and without the need to look
up telephones numbers and details. This function can be at a push of a button or
code from any phone.
- Dial 1051 for immediate Emergency Conference (EC)
- Dial 1052 for EC with Pre-Announcement
- Dial 1053 for EC with dynamic Announcement
- Dial 1054 for EC no confirmation required.
<<This is an emergency Situation.
Press 3 to confirm and be
transferred into the conference...>>
Operator or Manager
Internal or external
Recording
PBX
CONFERENCE
People or Teams
1052

10. Option:
If authentication fails call is forwarded to
security manager, who decides to deescalate or
launch the call to police
PhoneWEB
INTERFACE
Authentication
(optional)
Loudspeaker on Room phones
==> Conference with Caller
==> Emergency Message
Security Manager and POLICE
133
Acoustic and optic signaling
Rampage Alarm

11. Task Management Application
Mobicall Task Management and Staff Management – Manage the task of any team or
process using Mobicall’s integrated TMS ensuring that all events in a workflow procedure
are accounted for and taken care of.
Empowering Workflows

12. • Building management systems or Web client send fault alerts to Mobicall which creates a task for each alert.
• Mobicall has Presence integrated, where the user of the Mobicall client can set the following:
Available, not available, busy, on call.
• The user can accept a task, add material or information, stop and continue the task all from the Mobicall client.
• A special feature - to have a status view of open tasks by group or person and also skill based.
• Support of GPS and Wifi localization.
• 2 way communication for acknowledgement of tasks and alarms.
• Incoming tasks are forwarded to the responsible persons and real time status for the job is reported back.
Task Management Application
Bidirectional communication
Job message
confirm/decline
Job status update
Mobile
Wifi/Dect
Realtime 2 way
communication
BMS
Web client

13. Task Management
MobiCall features a Task Management System which, in combination with
PBX and/or a 3G gateway, allows processing task requests.
Task Management
Example: Hotel Management Integration

14. Task Management
Voice and Text integration
• Show room number on display
• Store detailed job description on handset
Flexible
• Supports Wifi, DECT, Smartphones
Real-time
• Voice calls
• Escalation
Effective bidirectional communication
• Start job, close job,…….
Job History
• On smart device or web interface
Detailed job
history

15. LONE WORKER PROTECTION
(LWP) / MANUAL ALARM
Mobilisation
MEDICAL GROUP
I am at position X and
doing ...
Confirmation of
receipt
“LWP: N-1 boiler room”
“Fall”
Alarm
supervision
I am at position X and doing
…
+
Lone Worker Protecion
GPS Localization

16. Lone Worker Protection
• Intrinsically safe device which caters for the safety of employees.
• These phones are able to help locate anyone who has suffered an accident and immediately initiate the necessary measures.
1. The lone worker suffers an accident or gets into a dangerous situation.
2. The sensors of the phone register this in accordance with the selected alarm modes.
3. The LWP functionality automatically sends an alarm to Mobicall and transfers the
coordinates to visualize the accident site on a map.
4. The processing of the emergency call is safeguarded in the system.
5. The rescue of the employee is guaranteed.
Alarm functions
• Mandown
• No Movement
• Fall detection
• Impact Detection
• Dead man switch
• Separate SOS button

17. Lone Worker Protection
Intrinsically Safe Mobile Devices with LWP Functionality
Mobicall APP
• Duress - Press a single button and initiate a call or send a SMS
• Dead Man Switch – Tilt sensor initiates a call or SMS in Horizontal position
• tested according to Military Standard MIL-STD-810G, Environmental Engineering Considerations and Laboratory Tests.
• resistant to high and low temperatures: at least -20°C ... +50°C (Usual temperature range of consumer devices: 0°C ... +35°C).
• dustproof and waterproof, IP rated, therefore made for outdoor usage.
• drop proved, therefore durable and high-quality products.
• have a high battery capacity that lasts at least one working day.
• usable with gloves and have a sunlight-readable display.

18. Guard Control with QR-Code
Easy to integrate solution provides high safety for guards on their round
Workflow
• Each step is provided with a specific QR code (e.g. adhesive label next to the door).
• The scans the QR code on passing each location and confirms the location to MobiCall
• As an option, MobiCall will ask for a secret PIN to confirm the identity of the guard.
• If one step takes to long to pass or one step is omitted, MobiCall will escalate an alarm to the
responsible team.
Advantages of QR code labels
• Easy integration in existing infrastructure, connection to the server can be 3G/4G or WiFi (internal)
• Cost efficient, any smart phone can be used to run a standard QR code reader
• New locations or rounds can be added with small effort

19. These solution supervises the guard during his round and escalates problems or alarms
MobiCall provides different solutions for all kind of phones and requirements:
• Active Supervision: The guard calls MobiCall on each step (break point) of his tour
• Passive Supervision: MobiCall calls the guard in intervals (e.g. 15 min) and asks for PIN
• QR Code: The guard scans a code on each step to inform MobiCall about the current location
Alarm notification is sent to security team if
... the guards phone is not available or the PIN is not entered correctly
... one step was omitted during the round
... the call is started from the wrong phone
... if a time-out between two steps occurs (guard needed longer than expected to pass one
step)
... if the guard launches an alarm himself to request support
Guard Supervision

20. Security & Infrastructure
• Fire Alarm Integration
• BMS Integration
• Infrastructure Supervision
• Evacuation Broadcast
• Emergency call, Staff Protection

21. Solution Diagram
PBX
Alarm trigger via
dial-in
Fire Alarm
System
BMS
Voice
Recording Conferencing
Internal phones
Dect
Voice & text
Voice & text
Voice
Dect
Text (SMS)
GSM
ISDN & SIP
PBX
Web Interface