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Work report for the year 2016-17
Registered Office
306, Neb Sarai, Near Holi Chowk
Maidan Garhi Road, New Delhi 110068
Ph. 011-65432002
Email- navsrishti1994@gmail.com
Website- www.navsrishti.org
Bringing smile on the face of
children is something that gives you
immense pleasure and satisfaction!
Welcome Partners/Friends/Patrons
It brings me great pleasure to be present here among all of you. I would
like to take this opportunity to summarize the key achievements of Nav
Srishti in the annual report.
The Universal Declaration of Human Rights states, “everyone is entitled to
all rights and freedom without distinction of any kind such as race, colour,
sex, social origin, birth or other status". Yet women, who comprise of a
decent half of the society, live a life of vulnerability.
I still remember the day when we embarked upon a Journey as an organization with a bunch of
few having vision to make women more educated and economically empowered, increase their
choices and decisions to overcome oppressive practices and alter the overarching power
relations to live the life they want and choose.
We are proud to complete another successful year in the leadership of Ms. Reena Banerjee,
Secretary Nav Srishti. We have contributed to the socio-economic and humanitarian discourse
surrounding women issues by continuing our journey towards full economic and social
prosperity of women for taking the lead in setting their development agenda and let them have
equal opportunities to participate at all levels in society. We hope that our efforts will pave the
way for augmenting collective action on their part; to make themselves instrumental in building
a stronger and more vibrant and equitable future.
We have seen a steady growth in our visibility in the community and it continues to broaden.
Our team constantly reassesses and revises the process to ensure the most efficient ways to
achieve our objectives. It is due to collective team effort and the interest of our partners,
mentors and followers that we are able to celebrate our 22nd
anniversary, and we hope that
this support continues in the future.
We hope that our team will continue our struggle with same fervour to honour the efforts of
the past twenty-two years and pass down the work ethic to future members for multi-
dimensional social process that would help people gain control over their own lives.
May this issue sow another seed to help someone in seeing herself the way she believes herself,
and let her not to look far for happiness!
Thank You, Team Nav Srishti!
Annu Jha
President
Dear friends
It has been always a pleasure to look at the efforts and their
achievements throughout the year. The progress in term of
number and coverage, gives a satisfaction that we have
expended our reach and played our role in socio-economic
development of the marginalized people. The change visible in
the lives of the people particularly of the children and women
gives an immense pleasure.
Our efforts on the issue of education, childcare, vocational skill development, health care,
perspective development regarding gender equality and exchange of collaboration with
different networks in advocating on the issues related to child rights and women safety have
resulted in significant change in the attitude and behaviour of the people towards giving
opportunities to children, youths and women. It has encouraged them to explore the
opportunities and perform better at many fronts.
We have been able to provide educational support to thousands of children focusing on the
girls. We have been able to motivate many girls to restart their education and turn their dreams
into a reality. We have worked to develop vocational skill among potential girls, youths and
women. It has helped them to explore better jobs or initiate their own venture. We have also
worked to improve the overall scenario of child rights giving priority to child protection.
Collective efforts involving other like-minded networks, progressive individuals and seeking
support of constitutional bodies and media have played a pivotal role in achieving the goals. It
is really a matter of great satisfaction. On the other hand, increasing crime against women,
elderly people and alarming threats being posed to the safety and security of children has been
a matter of concern and needs some serious efforts from all stakeholders.
We need to be more cautious about the situation and take these issues seriously. There is a
need to make it a people movement to make Delhi safer for its people giving special attention
to women, children and elderly. I wish to convey my sincere thanks to all the people and
organizations for their support and involvement. We are confident that a collective effort will
be able to overcome these challenges.
Wishing you all the success in your endeavours
Reena Banerjee
Secretary
Index
Sr. No. Particulars Page No.
1. The Organization 4-5
2. Mobile Help-Line (MHL) 6-7
3. Crisis Intervention Centre 8-9
4. Mahila Panchayat 11-15
5. Gender Resource Centre (Samajik Suvidha Sangam) 16-18
6. Vocational Training Centre for Women 19
7. Family Counseling Centre (FCC) 20-24
8. Rajiv Gandhi National Crèche Scheme 25-26
9. Beti ko Padhayenge, Desh ko Aage Badhayenge 27-29
10. Swabhimaan 30-31
11. Sangam Vihar Health Clinic 32-33
12. Working as resource organization 34
13. Child Centered Community Development Program 35-42
14. Dynamic Digital Learning Centres 43-45
15. Early Childhood Care and Development (ECCD) 46-51
16. Young Health Program 52-57
17. Child Help-Line in district Faridabad 58-63
18. PAHAL 64-65
19. Economic Self-Reliance by Self Help Groups 66-67
20. Creche Program for Construction Workers’ Children 68-72
21. Child Rights and Community Development, Delhi 73-77
22. Child Rights and Community Development, Faridabad 78-82
23. Networking and Advocacy 83-87
24. Volunteers and Interns 88
25. Financial resources 89-91
26. Achievements in Number 92
Organization
We are a Non-Profit, Non-Governmental Organization (NGO), registered under Societies
Registration Act, 1860 on August 03, 1994 at New Delhi and under Foreign Contribution
Regulation Act 1976, Neeti Ayog and Income Tax (IT) Exemption Act 1961.
General Body (GB) of the
organization is comprised of 18
members who provide overall
guidance and support. GB elects
Executive Committee comprised of
seven members to look after day-
to-day functioning.
We have an Advisory Board that
provides ideological, academic and
strategic support on various issues.
It is comprised of medical doctors,
social experts and persons working
in the field of latest technologies,
media communications and
teaching aids, and experts working
on various issues. We have
promoted a Core Team involving
our team members. Core Team
reviews the progress regarding
program implementation, financial
management, coordination &
cohesiveness among team,
administrative improvement and
other related issues and suggests
necessary steps to be taken.
Mission -
To enhance the capacities and skills
of underprivileged and marginalized individuals and communities, especially women and
children so that they could become self-dependent and live a dignified and respectful life
Objectives
The organization has a broader objective of building a gender just and democratic society. The
major objectives are as follows:
 Improving overall women and child right scenario to pave the way for a dignified life
General Body
As on 25th
Sep. 2016
Executive Committee
As on 28th
May 2017
Ms. Annu Jha Ms. Annu Jha –President
Mr. Raju Verma Mr. Raju Verma- Vice- President
Ms. Reena Banerjee Ms. Reena Banerjee- Secretary
Ms. Surinder Kaur Ms. Surinder Kaur –Treasurer
Ms. Sangeeta Ms. Anita Devi–Member
Ms. Sharmishtha
Banerjee
Ms. Tripti Sarkar–Member
Mr. Devendra Kumar
Pandey
Mr. Devendra Kumar Pandey –
Member
Ms. Saroj Singh
Ms. Rama Pal Advisory Board
Ms. Nirmal Kaur Dr. Dipti Mehrotra, Prof.-D U
Ms. Rajni Poonam Col. (Rtd.) G. S. Grover, Ex. President
Rotary International (G. K)
Ms. Indira
Bhattacharya
Adv. Vivek Aggarwal
Ms. Tripti Sarkar
Mr. Subir Ghosh
Ms. Anjali Sinha
Mr. Mukesh Kumar
Dwivedi
Ms. Anita Devi
Ms. Dipanwati
Sannigrhi
 To help and enable weaker sections of society to raise voice for their socioeconomic
development
 To exchange collaboration with state and national level civil society organizations
working on similar objectives
The organization is fully dedicated to achieve its objectives promoting gender equality,
transparency and democratic values in its functioning.
Team
We have a team of more than100 full-time and part-time persons. Besides, more than 1000
volunteers are associated with the organization. These volunteers provide active support in our
programs. Entire team is sensitive on issues related to gender equality and child rights.
Strategic Direction
We have adopted a comprehensive strategy based on promoting rights and entitlements of
poor and marginalized people specially women and children. We also emphasize on promoting
democratic values irrespective of caste, religion or gender. We believe in holistic development
of poor especially in vulnerable areas focusing on economic empowerment.
Core Values
Commitment for the marginalized people, accountability, transparency, integrity, involvement
and participation of all sections of the society, gender responsiveness and promoting
cohesiveness among teammates are among the core values of the organization.
Politicise adhere by organisation
We have adopted certain policies that are followed by all teammates across the programs and
other stakeholders working with us. It includes Human Resource Development Policy, Child
Protection Policy, Finance Policy, Data Protection Policy, Media Policy, Staff Safety Security and
Staff Welfare Policy.
Thrust areas
Working for the marginalized people and addressing their pressing issues has been the core
guiding force of our work. Focusing on some key issues to achieve the goal of developing a
democratic and just society, we have taken education, health, women empowerment as core
issues. Besides community mobilization, networking and advocacy have been major parts of our
methodology. We have reached more than 350000 people through various interventions in
Delhi, UP and Haryana.
Efforts and Achievements
We have been implementing different programs in community with the support of central and
state government, national /international donor agencies, civil society organizations and
individuals. Following is a summary of our efforts and achievements during the year-
The Program
We have continued our work on Mobile Help-Line (MHL) with the support of Delhi Commission
for Women (DCW). Presently we are running two MHLs, one in North-West Delhi and the
second in East Delhi. DCW approved second MHL for East Delhi since 13th
July 2016. We have
been running MHL since December 2013 in North-West Delhi. A team of 12 persons (six fulltime
workers counselors and six drivers)
ensures round the clock support to
woman in need.
Coverage of MHL 1
MHL1 covers the area of North-West
district in Delhi. As per the Census 2011
North-West district had a population of
3,656,539 persons (1,960,922 male,
1,695,617 female). North-West Delhi is
bounded by the Yamuna River on the
northeast and by the district of North
Delhi to the east and southeast, West
Delhi to the south. Jhajjar district of
Haryana state is on the west, Sonipat
District of Haryana to the northwest and north, Bagpat and Ghaziabad districts of Uttar
Pradesh state to the northeast across the Yamuna. Administratively, the district is divided into
three subdivisions, Saraswati Vihar, Rohini Sub City and Kanjhawala.
Coverage of MHL 2
East Delhi (a.k.a. Trans Yamuna) is an administrative district of the National Capital Territory of
Delhi in India. It is bounded by the Yamuna River on the west, North East Delhi to the
north, Ghaziabad District of Uttar Pradesh state to the east and Gautam Buddha Nagar
District in Uttar Pradesh to the south. Administratively, the district is divided into three
subdivisions: Gandhi Nagar, Preet Vihar, and Shahdara. According to the 2011 census, East
Delhi has a population of 1,707,725. The program has a goal to support woman facing any sort
of challenge to her dignity and safety and help her to lead life in dignified manner without any
fear. Main objectives of the program are as follows-
 Provide round the clock support to victim woman. She should get rid from violence.
 To support women to say no to domestic violence
 To provide safe place to victim woman
 To help the victim in approaching other stakeholders
 To make the women aware of their rights
 To make stakeholders responsible for delivering services intended to women.
Mobile Help line (MHL)
Approach
There are counselors working with MHL who work in different shifts to provide round the
clock support to any woman in need. Three drivers work in different shifts to drive MHL van.
MHL ensures that every call from any woman in need should be responded. We have
appointed counselors on the basis on their commitment, perspective, qualification and
experience. Nav Srishti and DCW continue provide training to counsellors.
A close monitoring by Nav Srishti and DCW ensures that MHL is working effectively. MHL van
is equipped with GPS, which is centrally monitored through GPS monitoring team. Through
this program, we could reach and provide required help to thousands of women in need. Nav
Srishti has a zero tolerance policy in case of negligence by team. We believe that victim
woman must be supported without any delay.
Major activities carried out under the program are given here-
 MHLs have provided required support to women who were facing problems in varied
types of cases. The calls received by 181 services (DCW) are further forwarded to the
Mobile Help-Line for quick intervention of counselor. In case of direct calls received from
victim of domestic violence, our counselor immediately responded to it.
 Our helpline counselors have also rescued women abandoned by their families and helped
them to get shelter at various shelter homes in Delhi.
 Our counselors rescued many victim women from the streets also and sent them to shelter
home for short-time rehabilitation. All India Women Conference (AIWC) is one of the
significant shelter homes in Delhi where we refer such women.
 Large numbers of cases have been supported through telephonic counseling.
 Counsellors also conducted site visit and provided instant support to the needy woman.
 Delhi Commission for Women has also given cases to Mobile Help-Line to conduct inquiry
of cases. MHL team after conducting inquiry has submitted its report to DCW.
Significant Achievements
We supported all victim women who approached MHL with the support of local Police,
Hospitals, NGOs and CBOs. All these stakeholders also cooperate with MHL team. DCW MHL
team also provided guidance and support to counsellors whenever required. MHL has become
a symbol of support for women. Details of cases dealt by both MHLs are given here-
Particulars MHL – 1 MHL - 2
Total Calls 1057 848
Counselling 1057 848
Total Site visits 412 513
FIR/ DD registered 319 214
Cases referred to DCW 97 42
Rescue / Referral to Shelter Homes 42 19
The Program
We have continued our work since 2008 on Crisis Intervention Centre in rape and sexual assault
with women and children. Delhi Commission for Women is supporting the program. A team of
three full-time workers is associated with the program. We have covered all police stations
under Police district of Rohini District and four police stations under Outer District. The Crisis
Intervention Centre is a program designed by the Commission in 1998 exclusively to help
victims of sexual assault. In a pioneering attempt to establish a network of NGOs, the
Commission took upon itself the task to contact NGOs who were willing to help and as on date,
CICs are functioning in all police districts of Delhi.
Project Goal
Program aims to provide support to victims of rape, domestic violence and other atrocities.
Besides, it aims to handle the investigation of rape case of minor victims professionally and to
rehabilitate the needy ones amongst them.
Objectives
 To provide a support structure to the CICs of Police Department.
 Ensure transparency in the professional investigation, FIR registration and medical
examination.
 To reduce trauma and provide counseling help to the victim, family and the immediate
attached community.
 Provide medical help where required, particularly for treatment of victim. (Sometimes
this is very expensive and financial support is needed).
 Provide financial assistance to victim and/or the family for the duration of investigation.
 Help in the rehabilitation of the victim.
 Helping the victim in getting legal aid if required
Beneficiary People
All women and children who are victim of sexual assault in Rohini district and four police
stations area of Outer District. According to call basis, counsellor reports at police station as
support person of rape victim.
Major Activities
We have attended all CIC calls regarding rape and abuse in 15 police stations of the Rohini
District and 4 Police Stations of Outer District of Delhi. During this process we have-
 Supported rape victims under the Standing Instructions as directed by the Honourable
Delhi High Court
 Sensitization of police personnel on this issue
 Timely submitted report to DCW
Crisis Intervention Centre
 We have helped rape victims in getting proper legal aid during the court trial.
Total Interventions
We have dealt with 884 cases related to CIC in our work area. Category wise details of the cases
are given here-
Particulars Number
Up to the age of 18 years - 355
18 years and above 328
Not appropriate under CIC 201
Total 884
Salient Features of Our Interventions-
 We ensured that 100% FIR lodged in these police stations in CSA cases.
 CSA case lodged as per POCSO Act 2012 in cases related to children up to age of 18 years
 With our support, victims feel more comfortable to give a statement at police station
 The victims got compensation in five cases and orders for compensation are issued in
further nine cases.
Minor rape victims got support
On 20/2/2017 Nav Srishti CIC, team got a call from Duty Officer of K. N. Katju Marg
Police Station asking us to reach in BSA (Baba Sahib Ambedkar) Hospital. On reaching
BSA Hospital, team saw that two girls named Pinky 5 years old and Rinki 7 years old,
(both name changed) have been raped by neighbours who studied in same school
and class both are good friends. The physical conditions of both of them were very
poor, constantly bleeding, they were hospitalized after which both of them
undergone the surgery.
Victims were little stabilized after 2 days. They told that they had gone to a
community toilet where they met a Bhaiya (so-called brother) who grabbed, thrashed
and raped them. Then both of them came to home crying and told family members
who seeing their condition called police dialling 100 number.
A complaint was filed and police caught the accused. Inquiries revealed that the boy
is a drug addict and he tried to rape with another 20-year-old girl on the same day
and beat up the girl. That 20-year-old girl also reached in BSA and our team helped
that girl to file FIR. Both children remained for 7 days at BSA Hospital for treatment.
Our teammates visited them regularly and had a close watch on their health progress.
Both the girls were sent to Rohini Court for their statement, where the DCW's lawyer
Ms. Shailja met them. File of compensation processed by the team with the help of
lawyer. Case is under trial in JJ Board.
Major Capacity Building Programmes/Exposures
 Our teammates attended meetings organised by Delhi Commission for Women
 Our teammates attended meetings organise by SPUWAC (Special Police Unit for Women
and Child.
The Coverage
We have provided support to 884 women/girls who were victim of sexual assault.
Major Challenges
 Victim changes the statement due to various reasons
 Sometime family is not interested to file a case in court.
 Sometimes the doctor has not been cooperative with victim during MLC.
 Sometime doctor and police personnel misbehave with the victim
 It is also witnessed that some cases were fabricated for different reasons
Impact of the Program
We have observed that in the presence of Counselors, victims feel comfortable to file their
complaint and record their statement without any fear or pressure.
Minor abused by neighbour
Mr. Ashok, (SHO Shahabad Dairy Police Station) called our counselor and asked her
to reach BSA Hospital immediately regarding the case of a young girl. Talking to the
girl's mother our counselor came to know that her neighbour lured the girl to give
some gift and sexually abused her. The girl was admitted at BSA hospital for 8 days
during which she underwent a surgery.
The girl was very scared. After being discharged from the hospital, her statement
u/s 164 in the Rohini court was recorded, in which the girl told the Judge what has
happened with her. Team introduced her with the DCW lawyer Ms. Shardha who
moved her file for compensation. Considering the evidences of the case, the girl
has been given Rs. 30000/- as interim compensation. The case is now under the
trial in Rohini Court.
The Program
Mahila Panchayat has been promoted and supported by Delhi Commission for Women. Mahila
Panchayat is an innovative approach for collective community participation and dispute
resolving mechanism. In this program potential community women are identified and these
women are then motivated to work as Mahila Panchayat member. These motivated volunteer
are been trained in legal issues, dispute-resolving mechanism, law related to crime against
women, about the existing legal position regarding property, maintenance, marriage, child
custody etc. They are also trained in counselling, FIR writing, dealing with police station etc. We
have been running Mahila Panchayats in different areas of Delhi since 2008. Presently we are
running three Mahila Panchayats at Nangloi, Holambi Kalan and Bharola.
Work Area
We are running a Mahila Panchayat
in Holambi Kalan. This area comes
under northern part of Outer Delhi
and is a resettlement colony. We
have been working here since year
2000. Most of the working people are
engaged in the occupations under
unorganised sector. They do not have
any regular jobs and therefore no
regular income. It increases hardship
of their lives. Women and children are the most sufferers.
We are also running a Mahila Panchayat in Nangloi. This is a resettlement colony. We started
our work at A-block, Camp No.-2 from minority community. Now we have also covered Gosain
community. The community has its own Biradari Panchayat and they did not refer their cases to
the police station and resolved all cases in their Panchayat only. They did not want any
interference of Police official or any other organization but after counselling, organizing
awareness program and making rapport with this community, they agreed to refer their cases
to police, MHL, Mahila Panchayat etc. Apart from Gosain community, other community people
are also approaching Mahila Panchayat. We are running another Mahila Panchayat in Bharola.
Bharola is a slum cluster and comes under northern part of Delhi. Most of the people are
working as Daily-wage worker at Azadpur Mandi.
Community Awareness Meeting
we organized community meetings, made the women aware regarding Mahila Panchayat, and
asked them to explore its services in case of there is any incidence of domestic violence or any
other atrocity against any woman.
Mahila Panchayat
Bharola - We conducted 77 meetings in Bharola with 820 people on the issue of domestic
violence, dowry, Mahila Panchayat, Girls education and their rights, opportunity for women in
employment etc.
Nangloi
We conducted 53 community meetings at Nangloi with 509 people and made them aware
about Mahila Panchayat, Delhi Commission for Women, gender equality, girl education,
domestic violence, dowry, female foeticide, child marriage, EWS admission and Delhi State
Legal Service Authority (DLSA)
Holambi Kalan
We conducted 65 awareness meetings at
Holambi Kalan with 992 people on
Mahila Panchayat, domestic violence,
dowry, women rights, girl education etc.
We also shared information about Delhi
Commission for Women.
Referred Case Counselling
Sixteen complainants from Holambi
Kalan, 8 from Bharola and 24 from
Nangloi were happy to get easily accessible and free of cost legal advice through Para-legal
worker and Project Co-ordinator so that they did not need to go to court and their matters
resolved at Panchayat level. They are
very thankful to Panchayat support.
Individual Counselling
Seventy-seven people at Nangloi, 40
people at Holambi Kalan and 42 at
Bharola joined individual counselling
done by Para legal workers and
coordinators in all three Panchayats on
the issue related to property,
molestation, maintenance, divorce
(Triple Talaq), child custody and bigamy. People related to these 165casescould save their time
and money they would have spent in court proceedings.
Follow-up- Follow-up in 265 solved cases was done by Panchayat team. We came to know that
most of the women were reported satisfied with the decision and living happily with their
family. Local women are confident that there is a platform where they can report their problem
any time. During follow-up visits, we came to know that most of the women are well aware and
feel empowered now. They do not tolerate any violence or harassment and seek support from
police or MHL.
41%
21%
38%
Details of the cases during year 2016-17
Solved cases
Refered
Closed cases
Panchayat Interventions - Panchayat meetings are held on Wednesdays at Nangloi. Para legal
worker and Coordinator and Panchayat members discussed 74 cases and were able to resolve
40 cases out of these 74 complaints according the complainant received.
Panchayat meeting are held on Saturdays at Holambi Kalan. Para-legal worker and Coordinator
and Panchayat members discussed 43 cases and were able to resolve 19 cases.
Panchayat meeting are held on
Wednesdays at Bharola. Para-legal
worker and Coordinator and Panchayat
members discussed 48 cases and were
able to resolve 29 cases out of these
complaints.
Community Meeting
We conducted larger community
meeting in Holambi Kalan on 18/3/2017
on the issue of women safety. MS. Swati
Maliwal (Chairperson, DCW), Ms. Sarika
Chaudhary (member, DCW, Ms. Firdos
(Programme coordinator) and Ms. Deepika (Asst. Co-ordinator) were present in meeting. More
than 1000 women participated in the meeting.
Women raised their issues regarding running illegal wine-shop within the community and basic
facilities like water, toilets, drainage and sewer-line in community. They told how women and
children face problem due to lack of toilets. According to the population, toilets are less in
number and that are paid toilets. This is a burden on common people.
Total 22 women gave their complaints against their husband and in-laws regarding domestic
violence, child custody, eve teasing and kidnapping cases, in Panchayat meeting. They shared
their problem with Chairperson, DCW. After meeting, DCW (Delhi Commission for Women)
issued notice to SHO Shahabad dairy for
further action in Gomti kidnapping case.
Police took immediate action and
supported Sh. Bhagwan Das (Gomti's
father).
Gomti's father and community members
were very thankful to Mahila Panchayat.
It helped to develop confidence among
community that Mahila Panchayat is
capable to do something.
53%
29%
17%
1%
Details of the cases during 2016-17
Solved
Referred
Closed
Under process
Significant Achievements
We have dealt with total 265 cases out of which 88 cases were resolved, 48 cases were referred
to other agencies while 29 cases were closed for various reasons. One case is still under
process.
Major Capacity Building Programs
 Two teammates have attended meetings on reporting and process of communication
organised by Delhi Commission for Women on April 5th
and 12, 2016.
 One team member attended meeting on 12th
September 2016 for preparation of annual
function of Delhi Commission for Women.
 Twenty members and Panchayat staff participated in annual function of Delhi
Commission for Women on 20th
September2016.
 One staff attended meeting on 13th
October 2016on DVA Act, DLSA, and Role of
meditation centre organised by Delhi Commission for Women.
 One team member participated in protest on the issue of Triple Talaq held on 8th
November 2016, at Jantar-Mantar.
 Two team members participated in meeting on preparation of Women Day celebration
held at27th
February 2017.
 Twenty-five members and Panchayat staff has participated in Women Day celebration
organised by Delhi Commission for Women on 8th
March 2017.
Coverage
We have reached 5430 persons through our intensive interventions.
Major Challenges
Major Challenges faced by the teammates are given here -
 Panchayat has limited powers and in case of any complainant needs emergency action we
cannot help them
 In some cases, there is a need to get services of psychiatrist to change behaviour of in-
laws/complainant’s husband. There is no such provision with Mahila Panchayat.
 Aggressive behaviour of both parties at the time of case hearing has been a tough task
 There is no security of Panchayat staff if they fight and blame to each-other and it is very
difficult to handle both party on the time of case hearing
Impact of the Programme –
Women have become aware of Mahila Panchayat, MHL and other support agencies. Many
beneficiaries have also suggested other victims to approach the Panchayat. Community people
are also aware of the Mahila Panchayat and they support and send the victims to Panchayat.
These people convey their sincere thanks to Panchayat and appreciate for timely necessary
action on cases referred by them.
Panchayat has taken other issues like water, toilets, pension, sanitation, school admission, dark
places, CCTV camera installation etc. As a support group, Mahila Panchayat has achieved faith
of community and people have approached the Panchayat to get solution of their problems.
Triple Talaq, Harassment by Husband and In-Laws!
Salma (changed name) lives at Nangloi. She got married with Rizwan at Firozabad 7 years
ago. She has three children. Rizwan was unemployed and financially dependent on his
father. She with her husband came to Delhi and started living in a rented house. Her
husband Rizwan started working here. After eight months, he went to visit his family at
Firozabad and did not come back. His family misbehaved with Salma and her father when
they went to Firozabad. Salma and her Father came back to Delhi.
Next day Rizwan, his family and key persons of Firozabad came to Delhi without
information. They reached the house of Salma's uncle and Rizwan chanted Talaq, Talaq,
Talaq tendering divorce to Salma. At that time, Salma was not present there as she was
at her home. Salma's family came to know the Fatwa through a phone call from
Fatehpuri Masjid, Delhi. After that Salma came to Mahila Panchayat, discussed the issue
with Panchayat members, and registered her case with Panchayat.
Panchayat called her husband and in-laws issuing a notice. Salma's husband and in-laws
were present in Panchayat meeting. Panchayat asked about Triple Talaq. Rizwan told us
that he chanted the word "TALAQ" for three times. Panchayat members said to Rizwan
that it is not right process of giving divorce. According to Sharia Kanoon, you cannot say
Talaq, Talaq and Talaq in one time. Rizwan agreed to Panchayat's logic and compromised
with Salma. They accepted most of the demands raised by Salma. Today they live
together peacefully.
Neighbour Doubted Illicit Relationship
Devika (changed name) lives at Holambi Kalan. She is working as Aanganwadi teacher in
Holambi Kalan. She is living separately from her husband for 8 years. She has one
daughter. Devika came to Panchayat office and told us that her neighbour Bimla was
torturing her framing the allegation that Devika had an illicit relationship with her
husband. Devika has called police for many times but the issue was not resolved. Devika
was hurt with the allegation and felt depressed as she was charged with a baseless
allegation just because of living separately. She threatened to commit suicide if the issue
was not resolved.
Our teammates did counselling with Devika, registered her case, and sent a notice to
Bimla but she did not join Panchayat meeting. She was intimated again and she came to
Mahila Panchayat. Panchayat members asked Bimla why she blames Devika for illicit
relation. Bimla denied with the allegation. Panchayat told her that she had no right to
abuse anybody without any proper evidence. Bimla accepted her mistake and
apologised. Devika was satisfied with the proceedings. Now she lives peacefully and
thanks Panchayat. She said, “I am very thankful to Mahila Panchayat that helped me to
get my dignity and respect restored".
The Program
We have continued our work on Gender Resource Program (Samajik Suvidha Sangam) with the
support of Delhi Government (Mission Convergence) this year. The program was started in
December 2008 and supported many people through its single window approach. State
Government has decided to discontinue the program with effect from 30th September 2016. It
has been a shocking decision as the program has been very useful to the marginalized people.
As the decision has its impact on lakhs of the people and thousands of the staff associated with
the program at state level a collective request was made with the government to continue the
program. Government remained firm with its decision and the program finally stopped. A team
of nine full-time workers has been associated with the program. We have covered Neb Sarai,
Maidan Garhi, Rajpur Khurd and Chhattarpur villages under the program. Major objectives of
the program are as follows-
 Single window structure to facilitate common people
 Promote a Public-Private-Community partnership model
 Promoting empowerment of women
 Awareness generation for better participation
 Simplification of process
 Ensuring easy accessibility of vulnerable people
 Support vulnerable people to access welfare schemes
Beneficiary Community
Program mainly aims to benefit vulnerable women and poor families. The program has
benefitted around 100000 persons (20000 households) working in factories, daily-wage
workers, domestic workers and labours. Most of them are migrant people who belong to Bihar,
Rajasthan, UP and Nepal. They live in small rented rooms with 5-6 family members. They have
to pay more for fewer services as they do not have better option. Their property owners have
made small rooms for migrant labour with common toilets and bathrooms that are inadequate
in number and poorly maintained. These people are our beneficiaries, especially those who
have been left out of the purview of existing welfare system either because of the lack of
knowledge about welfare entitlement or they could not prove their right to it for lack of
documentary proof.
Major Activities
Education - We are running NFE (Non Formal Education) centre for dropout children and also
motivated children and adults from the beneficiary community to restart their education
through enrolling with formal schools/ NIOS. We have also run remedial classes to reduce
dropout rate among school going children.
Gender Resource Centre
Vocational Training
We have imparted training in two trades
namely beauty culture and tailoring.
Total 100 Beneficiaries completed the
course of vocational training and skill
development for women to the GRC-SK
activities for promoting better
livelihood. Every year two batches are
selected for each course. After six
month, an evaluation test is conducted
by Jan Shikshan Sansthan and a valid
certificate is provided to qualifying
candidates.
Self Help Group
Self-Help Groups (SHG) have been
instrumental to instigate the process of
women empowerment as they play key
role in making the women self-reliant. It
gives them the opportunity to develop
the habit of savings and participate in
various programs that help to develop
their perspective also. Total seven SHGs
are promoted by GRC during the year
having 95 women as member of these
groups.
Mass Awareness Sessions
We have organized two awareness sessions under GRC/SK. Issues discussed in sessions are
Dowry, DVA 2006, rape and sexual violence, domestic violence and made the people aware
about their rights for their protection from police. We have oriented 50 people through these
sessions. Besides, we have counselled with community members to resolve their disputes. We
have helped to resolve 36 cases through counselling.
Information Centre (Help-Desk)
A help-desk (Information centre) was instituted under the GRC/ SK and a help-desk counsellor
assisted the people there. The Counsellor provided information regarding government welfare
schemes and other programmes to the venerable population who approached the help desk
centre. Total 1260 persons were beneficiaries through help-desk.
Water-Sanitation-Hygiene (WASH)
Water-Sanitation & Hygiene are important for the life of every person. We have organized 12
sessions at community level and made the people aware on these issues.
Significant Achievements
 Total 77 women/girls have an income after completing the training in cutting and
tailoring and beauty culture trades.
 Total 100 children and Adults covered under education programme, out of these 35
children are enrolled at school
 We are glad to share that 86 beneficiaries getting certificate from Jan Shikshan Sansthan
under the livelihood program.
Coverage
We directly reached 1600 people through various activities.
Major Challenges
We have faced many problems due to lack of grants. Even after repeated requests and protests,
we have not received grant from January 2016 to September 2016. It has been a disappointing
experience for us. The beneficiary community as well as the teammates associated with the
program has suffered a lot. Organisation with its limited resources has done to cope-up with
the situation but it is not enough.
Impact of the Programme
The program’s impact has also been affected because of inadequate resources. Organisation
also found it difficult to cope up with the situation. Management had to explore other options
to deal with scarcity of resources. The team associated with the program found it difficult to
maintain their moral and enthusiasm.
A New Initiative
Vocational Training Centre for Women
Education is not just about going to school and
getting a degree.
It is about widening your knowledge, perspective
and becoming a good human absorbing the truth
about life..........
Inauguration of tailoring centre for ensuring better livelihood for women took place on 27th
June 2016, at Neb Sarai with the support of “The Rotary Club of Delhi Midwest” & “Singer India
Limited". We started tailoring centre on 1st
July with 20 trainee women and the setup of 20
sewing machines including one fashion maker machine. There are two types of course, a six-
month diploma and 3 months course. Nine girls have completed their course during the year
and received certificate from Singer India limited.
The Programme
Family Counselling Centre (FCC)
We have been running Family Counselling Centre (FCC) programme with the support of Central
Social Welfare Board since April- 2008. Two counsellors and one part time admin worker are
associated with the program. Program primarily covers cases from Neb Sarai, Maidan Garhi,
Rajpur Khurd and Chhattarpur in South Delhi. However, any referred case from other localities
is also dealt at FCC.
Project Goal
The goal of the program is to provide counselling and referral based assistance to women
suffering from domestic violence, dowry demand, sexual harassment, maintenance, desertion,
and custody of children, divorce and other family disputes. FCC provides equal opportunities to
both parties in presentation of the facts and arguments. It helps to resolve the matter in a way
that is acceptable to both parties.
Objectives
The program works with an objective to resolve family disputes amicably outside court and help
in delivering justice to the victim. It adopts a comprehensive approach focusing on:
 Listen to the complainant and understand the problem
 Get a written complaint and send a notice to the second party
 Listen to both parties and define a framework to resolve the issue
 Counsel both parties based on the facts and enable them to reach on a conclusion.
 Refer the case to appropriate agency i.e. Family Court, DCW, DALSA etc. in case the
matter is not resolved.
Beneficiary Community
Major beneficiaries under the program are the individual / families who have some sort of
disputes and need the counselling support. Community women, local Police, National Women
Commission and Delhi Commission for Women are other stakeholders who play important role
in helping the beneficiaries.
The Program covers Neb Sarai, Maidan Garhi, Rajpur Khurd and Chhattarpur in the South Delhi
covering around 20,000 families. We are working in Neb Sarai and nearby vicinities on illiteracy
particularly among girls, poor hygienic conditions, gender discrimination / violence etc. As
women do not have any support system in the family and society as well, they are on the losing
side and need moral and legal support. We have direct 1192 beneficiaries with FCC while more
than 3000 beneficiaries covered indirectly through various activities!
Community Meetings: We have organised 24 community meetings in our work area with to
spread awareness among women regarding their rights, the various laws that exist, and social
issues such as domestic violence. Through this, we reached out to 480 women who attended
these meetings. We also acquainted them with the role of FCC and motivated them to
approach us when in need.
Community Awareness Camps:
We reached out to 3000 people through 24
camps that we organised during the year. The
purpose of these camps was to spread
awareness among local women and their
family members regarding various legal
provisions, legal cells, constitutional bodies
and other platforms working for ensuring
safety and security of women.
Meetings with Police:
Twelve meetings were conducted with police personnel in Neb Sarai and Sangam Vihar. Total
36 police personnel attended the meetings focused on the problems faced by women victims
when approaching the police. Emphasis was laid on taking adequate measures to ensure timely
registration of FIR and providing prompt and effective support to the victims.
Advisory Committee:
An Advisory Committee has been constituted to help the FCC team. It is comprised of seven
members, including, three representatives from Nav Srishti, one worker from ICDS, one legal
expert, one medical expert and one police representative. The committee meets on quarterly
basis to discuss the nature of cases that approach the FCC, the nature of action taken upon
them, challenges faced by the team, and also new laws and amendments.
Vigilance Awareness Week:
Vigilance Awareness Week was organized from
October 31, to November 05, 2016 on the
theme of “Public Participation in Promoting
Integrity and Eradicating Corruption”. To
observe the week and meet the essence of the
theme, several meetings with common people
were held at various places in the community
of Neb Sarai and Maidan Garhi to let more
people participate. Furthermore, a rally was
also organized on the theme in Neb Sarai in which
children, adults and elderly participated carrying placards
pertaining to anti-corruption slogans.
Achievements:
We were able to extend counselling services to 112 cases this year. Besides, we dealt with 16
more cases that were on-going since the last year. Total 62 cases were successfully resolved
and five cases remained pending. There are 224 direct beneficiaries. We additionally reached
out to 488 beneficiaries through extended counselling to family members. Regular follow-ups
after reconciliation are maintained. Delhi Social Welfare Board organized Orientation-Cum-
Refresher training for FCC Counsellor/Office Bearers on 5-7February 2017 at Delhi University.
Mr. Ram Mohan Shukla and Kushal Pal Singh participated in the training.
No. of Cases No. of Beneficiaries
Total Cases Solved Pending Referred Direct Indirect
112 62 5 45 1192 3064
S. No. Details Category Number
1 Counselling Cases husband and Wife 224
2 Counselling to family members & friends with cases 488
3 Community Meeting 480
Total 1192
Sr. No. Community Programs Details Number Participants
2 Police Thana Meeting 12 36
3 F.C.C Members Meeting 4 28
4 Awareness Camp 24 3000
Total 3064
Changes That Are Visible
 We have witnessed that the people benefitted through FCC have suggested other victims to
approach the centre in case of any dispute.
 We have good rapport with the local police and get their support whenever needed. It gives
a moral boost to our team as well as the victim.
S. No. Case Category Figure in No.
1 Dowry 8
2 Domestic Violence 35
3 Alcoholism / Drug Addiction 8
4 Economic Crises 17
5 Family & Property Dispute 7
6 Extra Marital relation 2
7 Mental & Physical Torture 30
8 Any other types of crime/ issue affecting women 5
Total 112
 Our efforts under FCC program have helped in improving overall scenario of violence
against women. Families and victim women have found the program very useful, as they
have been able to resolve the dispute outside the court and in a very cordial atmosphere.
Impact
There are several instances when the family was almost on the verge of getting split but with
the intervention of FCC it was kept united. Problems are reported by men and women both but
number of women case is comparatively higher. The initiative has helped many families have a
happy living. We have observed that-
 Persons whose case were resolved at FCC and other key persons in community send
cases to FCC for counselling.
 Mostly cases in Family Counselling Centre come from our intervention area while some
cases come from other area as well.
 FCC team has good rapport with police and community.
 Police also send cases to family counseling centre.
 Family counselling centre registered case and take action immediately according to need
of complainant. So women don't want to go to court or police. They want to get their
cases resolved through Family counseling.
 Family Counseling solved 62 Cases with its efforts.
Quotes from Beneficiaries and stakeholders
 Pooja (Name changed) from Sangam Vihar “My conked-out family is united now and I
am living happily. It happened due to intervention of Nav Srishti”
 Woman from Neb Sarai “I was facing severe family problem and no one intervened
saying it was a family matter. My husband did not take care of my children and me for
giving any expenses for running house or for children education. After knowing Nav
Srishti FCC, I came and filled case here and due to their counselling with my husband and
me, our family problem has been resolved. Thanks to Nav Srishti.
Major Challenges
 Reporting and addressing cases of incest is a major challenge where the family members
do not come to family counselling centre.
 In some cases victim changes her statement
 Sometime family is not interested to file case in court.
Couple Reunited to Live Happily
Pushpa (name changed) got married with Gopinath in 2002 and have two children.
Her husband belongs to Rajasthan. They were living happily for four year after
marriage. However, her husband started having doubts about her character and did
not allow her to join any family or public function alone. Even if they would go to any
program together, he used to have an argument after reaching home and beat up her.
Children were scared of this situation. Pushpa came to her parent's home in Delhi.
Her father saw injury marks on her body and asked her about those marks than she
told him all problems of her personal life. Then her father came to Nav Srishti with his
daughter Pushpa on 13 December 2016 for counselling. Pushpa and her father shared
all details with counsellor. Counsellor suggested her to file a complaint at nearest
Police Station. Then Pushpa filed a complaint against her husband at Pul-Pehlad-Pur
Police Station, Delhi- 110044. Then Pul-Pehlad-Pur police forwarded Pushpa’s
complaint to concerned police station in Rajasthan police station.
Then police personnel from concerned police station in Rajasthan contacted Gopinath
and discussed about the complaint. Gopinath apologised for his behaviour and said
that he would never do such misbehaviour in future. He also desired to live with his
wife. Rajasthan police suggested him to join the proceedings at FCC in Delhi and
resolve the issue. Gopinath came to Delhi and joined counselling session. He
apologised to Pushpa and assured that he would never misbehave with her and doubt
her integrity. Pushpa accepted his apology and the matter was resolved. FCC team
kept continue follow-up with family.
Counseling worked for the family
Kusum (Name Change) lived with her family at Neb Sarai, Delhi. She was married with
Suresh Kumar 5 years ago. Some days later, she found that her husband was not
doing any job and using alcohol. Therefore, she was facing many challenges for
surviving her family. On 2nd May 2016, she came to Family Counselling Centre and
told about her problem. We registered her complaint and issued a notice to Suresh
Kumar for counselling. After one week, he came to Family Counselling Centre with his
father. During the process, we found that Kusum was also on fault for not caring to
her child, not cooking food, etc.
We did counselling with Kusum and her husband. After our counselling, both agreed
to live peacefully. Suresh Kumar agreed to work at private company and Kusum
promised to care her baby and husband Suresh. We have followed up this case
regularly and found that both were living happily. Kusum told us that she was doing
her work properly and Suresh was working in a private company.
The Program
Nav Srishti with the support of Delhi Social Welfare Board has been running a creche program
since 1998 under Rajiv Gandhi National Crèche Scheme. The program benefits the children
whose parents are working and economically weak. The creche is running at Neb Sarai village
benefitting 50 children between the age group of 1 to 6 years. Four team members lovingly
look after the children.
The program promotes the holistic development of children by taking care of their educational,
recreational and nutritional needs. Regular meals along with milk are served to children each
day, and their growth in terms of height and weight is regularly monitored. Health camps and
immunization drives are also organized for children. The crèche program also aims at providing
a preschool training to children and carries out educational and learning based activities in a
playful format with the children. Major activities carried out during the year are as follows -
Health Check-up
We organized quarterly health check-up
and regular growth monitoring for the
children.
Parents Meeting
We organized 12 meetings with the
parents of crèche children. On an
average 50 parents have attended the
meeting. We have discussed many issues
during the meetings such as health &
hygiene, progress of their children,
protection of children, importance of
education, child sexual abuse, seasonal
diseases, importance of immunization
and birth registration, school enrolment,
retention etc.
Celebrating Independence Day –
We organized a program on 13th
August
2016 regarding the Independence Day
with all the children coming at crèche
centre. We discussed about the
Rajiv Gandhi National Crèche scheme
importance of Independence Day. Children enjoyed themselves and participated in cultural
activities.
Children day
We celebrated Children Day on 14th November 2016 with the children of 10 crèches
collectively. The children were very happy and enjoyed themselves participating in various
activities like sports, dance, songs and poems.
Celebrating Republic Day
We organized a program on 25 January 2017 regarding Republic Day with the children of crèche
program. The activity was thoroughly enjoyed by all the children and it was a great platform for
them to display their talent by participating in various activities such as singing, poem
recitation, solo dance, group dance, speech and sloganeering on cleanliness. The importance of
Republic Day was also explained to the children and the program ended on a high note with
playing of the National Anthem.
Major Achievements
The program has made a significant change in the health and learning level of children. Children
get orientation on formal schooling. We mainstream the potential children to formal schools
while they attain the age of admission. It has also helped to promote good habits and positive
attitude among children. Parents do appreciate the improvement in their children. Parents also
feel relaxed, as they know that their children in crèches are in safe and healthy atmosphere.
The Program
We have started a new program "Beti ko Padhayenge, Desh ko Aage Badhayenge" in Sangam
Vihar and Neb Sarai in South Delhi from August 2016 onwards. The program is supported by
Oracle. A team of seven members (one full-time and six part-time workers) is associated with
the program.
Project Goal
The program has a goal to change the situation of adolescent girls positively in the communities
through providing opportunities of education and life skill by undertaking various activities and
awareness raising methods.
Objectives
The programme intends to bring a change in the undignified situation of women and girls in the
communities through providing opportunities of education for girls who are deprived from
education due to various reasons.
Besides, it aims to minimize the
widespread gender disparities among
the community by undertaking
various awareness raising methods.
We have mainly worked with
adolescent girls.
Beneficiary Community
Sangam Vihar is one of the
underdeveloped colonies in South
Delhi and has large areas of forest,
densely populated residential areas
and unused land connected on the
other side with Haryana borders.
Government schools need to improve the quality of education and other related services.
Sangam Vihar needs proper transportation services. Around 30,000 people from I, K and F
blocks in Sangam Vihar are covered under the programme. The beneficiaries are mainly migrant
families from various parts of the country i.e. Bihar, Uttar Pradesh, Uttarakhand etc.
Major Activities
We have initiated three remedial classes at Sangam Vihar and at Neb Sarai where around 116
girls in the age group of 11- 16 years have been enrolled. They have attended classes 5 days a
week facilitated by a trained teacher. One Bridge course class has been in place at Sangam
Vihar where dropout girls are enrolled and it runs 5 days a week. Dropout students were
"Beti ko Padhayenge, Desh KO
Aage Badhayenge"
enrolled for 10th standard examination with
NIOS. Among 55 girl students, 40 students
were enrolled with NIOS. On 25th September
2016 at Sangam Vihar, the project “Beti ko
Padhayenge, Desh Ko Aage Badhayenge”
Supported by Oracle has been inaugurated by
Ms. Reena Banerjee and girls of area. It is a
Girl Child Education Program.
Capacity building
Major activities organised under the program
include monthly life-skill training, special
events on various issues, special day celebrations, career building (only in Sangam Vihar). With
the help of career building programme, we enrolled and motivated around 40 students in the
NIOS Schooling for secondary education.
As a result of life-skill training, women and
girls became aware of their rights; gender and
other related issues. The issues covered in the
life-skill training are self & family, gender,
nutrition, hygiene and my body. We
conducted both remedial and bridge classes
for normal and dropout students. As majority
of the girls are from poor families, these free
classes help them to improve their study. They
get necessary support at the centre. We
ensure friendly atmosphere to the students by giving extra support by teaching them other
subjects like computer, science other than Hindi, English and Maths that are taught at the
centre. There is a provision of free library on
every Friday for the students.
Coverage
The program has benefitted 689 girls through
various activities. Besides, we have covered
more than 3600 families through awareness
generation activities. Girls from Sangam Vihar
Delhi areas happy on 25th March 2017as they
received their hall ticket for 10th standard
examination from National Open School. Their
hopes for further study were shattered when
they had to quit their study. Now these hall tickets have given wings to their hopes.
Major Challenges
Many girls who have discontinued their studies after 10th standard come to us with an
expectation for enrolment in NIOS for 12th standard examination. On the one hand, when we
are facing difficulties to accommodate these girls with the available resources, it is also not
appropriate to deny these girls on the other hand.
To convince the girls to enrol in the schooling programme is easier but convincing their parents
has been a major challenge. Many girls do not complete their education as either they are sent
to their native village for work or they are married in early age.
Impact of the Programme
With the help of these programs, the students are able to communicate and raise their voices
against violations in the society. They find a space to reach out several problems, which they
cannot communicate with their family. As the programme is based on girl education that is free
of cost, it is helping the community. Bridge class is a good support to the girls of community to
open their door of education again. Anchal’s mother Deepa says, “I am very lucky that my
daughter Anchal was given opportunity by Nav Srishti to start her education that stopped after
8th
class. It was very helpful for girls as they can freely share their views that they cannot share
with family members.
Kiran Is Doing Well At Her Study Now
Kiran D/o Sh. Kanchan Singh, a resident of J Block Sangam Vihar is studying in sixth
standard. She was weak in her study when she came to our centre. She was not getting
proper support at government school as the basic facilities are not available to ensure
quality education. She attended computer classes and science tuition classes in our centre
that helped her to improve her performance and significant improvement in her studies can
be seen now. Being from economically weak family, we helped her in form of other
necessary things needed to continue her education.
Ranjana Fought For Her Dreams
Ranjana Devi, d/o Bhagwan Das is 25 years old. Her family
forced her to drop education seven years ago and gave
constant pressure to get married. However, Ranjana Devi
was determined to complete higher secondary education
before getting married. She contacted us for enrolment in
10th standard and overcome pressures made by the society
and her family. Finally, she is enrolled in class 10. She is
studying seriously
eyeing on good results. Swabhimaan
The program
We have implemented "Swabhimaan" program with the support of Oil & Natural Gas
Corporation (ONGC) in Sangam Vihar, South-Delhi. Five volunteers have been associated with
the program to carry out activities under the project.
Project Goal
Project has a goal to change the situation of women and girls who wish to continue their
education or want to develop some vocational skills. We have helped potential women and girls
providing opportunities of education and vocational skill development.
Objectives
The program intends to bring a change in the undignified situation of women and girls in the
communities through providing opportunities of education for girls (who are mostly the first
generation learners) and train them in vocational trades so that they can get suitable job or
start their own venture. Besides, it aims to minimize the wide spread gender disparities among
the community by undertaking various awareness raising methods.
Beneficiary Community
Local women and girls aged 16 to 25 years have been major beneficiary under the program.
Besides, program reaches to large section of the society through awareness generation
activities. Around 30,000 people living in I, K and F blocks in Sangam Vihar are covered under
the programme. The population covered are mainly migrant labour families.
Major Activities
We have initiated one stitching class, one beauty parlour class and one bridge class for 10th
class
by NIOS at Sangam Vihar. Women/girls are attending classes 6 days a week. After training, we
provide a valid certificate and a kit containing necessary equipment (Machine, Parlour items
etc.) to qualifying candidates.
Significant Achievements
With the help of these programs, the students are able to do better at their study and develop
vocational skills. Besides, it has helped to improve their knowledge and perspective on other
related issues. They find a space to share several
problems that they could not discuss at home. After
training, some of the girls are working at nearby
Parlour and garments units.
Impact of the Programme
As the programme is based on girl education, it has
helped the girls. It was very helpful for them as they
could restart their education and learn new skills.
They find themselves more confident and
comfortable in communicating their thoughts and sharing experiences.
Coverage
Total 70 girls are benefitted through parlour and around 70 girls have been trained in stitching
& 40 dropout girls completed their 10th
standard education.
Major Challenges
Many girls do not complete their education. Either they are sent to their native village for work
or they are married in early age. Convincing their parents on girl education is a major challenge.
Our team has worked hard in this regard.
Lalita helped her family to survive
I am Lalita; my husband's name is Vijay Kumar Yadav., I live at Sangam Vihar. My husband
was working as casual labour. My brother-in-law has borrowed loan against my husband’s
guarantee. It became a hefty amount with its
interest. He failed to repay loan and as a result,
my family fell in severe debt. Ultimately, we
had to sell our house and pay the loan. My
husband went to mental depression. Our
family life was completely shattered.
When I came to Nav Srishti center, I do not
know how I would manage my family. Nav
Srishti has not only trained me but also given
support in developing linkage and
opportunities to get work from other sources.
After learning tailoring, I started working. My
three children are going to school. I am earning
6000 to 7000 per month by stitching work. Now, somehow my family is surviving.
Shalu's Dream Became a Reality
Twenty-one years old, Shalu joined Beauty
culture training. She is 12th standard pass. She
was very punctual during her training period.
Unfortunately, she lost her father due to his
illness and lost her only brother in a road
accident. She had no knowledge about parlour
when she joined parlour course. However, she
was determined that after training she would
be a breadwinner for her family, as there is no
male member in her family. She has a mother who is bed ridden and four younger sisters.
Her dedication gave her courage and her family could survive as she started earning after
completing the training. Now she is popular for her hard work and other women give her
example to their daughters. Shalu is a role model for other girls in her society.
The Initiative
Nav Srishti has been running
Health Clinic with its own
resources at Sangam Vihar in
south Delhi. One doctor and two
volunteers are associated with the
program. The clinic mainly
benefits the people of F, K & I
blocks in Sangam Vihar and
provides consultancy and basic
treatment for common diseases.
Serious cases are referred to
concerned hospitals for proper
treatment.
Objectives
The initiative intends to give medical support to poor community people, as the health facilities
are not easily available for the community.
Beneficiary Community
I Block, K Block and F block in Sangam Vihar comprising around 30,000 people are covered
under the program. The population covered are mainly migrant labour families.
Significant Achievements
We started the program with the
support of an organization that
could not mobilize the resources
and had left the program. We
realized that the program was
very needful for the common
people and decided to continue it
with our own limited resources.
We have received support in form
of medicine from Surekha Public
Charity Trust, Delhi. The support
has enabled us to provide medical
support to marginalised people in the area.
Sangam Vihar health Clinic
We have provided medical support to more than 12000 persons during the year. We have also
helped people in getting diagnostic facilities at reasonable rate and sought collaboration with
some labs. We have appointed a MBBS woman doctor at the clinic. It ensures that local women
feel comfortable to talk about their problems.
Major Challenges
As we have very limited financial resources, it is very difficult for us to have a full-time doctor to
work for reasonable honorarium as well as mobilize free medicines for the health centre.
Finding good diagnostic facilities at subsidized rate is also a big challenge. Finding volunteer to
work at clinic has been a tough task.
Impact of the Programme
The programme has benefitted local people and helped them to get basic health services.
People from the community particularly women have appreciated the initiative. They shared
that they could get the opportunity to discuss their health problems with woman doctor.
Anchal is Healthy and Back to Study
Anchal is a 16 years old girl and a student of bridge class run by Nav Srishti at
Sangam Vihar. She was suffering from fever. Her family approached a local quack
practicing in the locality. He gave her some medicines but her condition was not
improving and got deteriorated day-by-day. As there was no improvement,
Anchal's mother shared the problem with our staff who told about the health
clinic run by Nav Srishti. She came to the clinic and shared about her disease and
the treatment she has taken so far.
The Doctor at clinic suggested having few laboratory tests. Next day Anchal visited
the doctor with her diagnosis reports. Lab reports suggested that she was
suffering from severe typhoid. Doctor suggested medicines accordingly and
Anchal took treatment properly. Now Anchal is cured from typhoid. She has joined
her study back. Her mother is thanks Nav Srishti for providing good treatment.
Our work with Aga Khan Foundation (AKF) as a resource organization has been continuing this
year also. Mohalla Health and Sanitation Committees (MHSCs) have entered a new phase to be
promoted as NGO. As the MHSC members need some basic inputs to develop their bylaws and
other necessary mechanism, we have helped them in this regard. We have organized basic
orientation sessions for
community leaders focusing on
establishing community-based
group to strengthen the ECCE
activities in the Aanganwadi
centre called “Aanganwadi
Sahayta Samooh”. We facilitated
the discussion on following
issues:-
 Need of the group formation
and its formation process.
 Objectives of the Aanganwadi
Sahayta Samooh
 Role & responsibilities of the
members
We have also facilitated
orientation session on the issue of
child protection with different
groups in the community like
youth groups, adolescent girls
groups and women groups.
We also used some audio-visual
inputs to make the participants
more aware on the issue. Short
film “Chuppi-Todo” was a
revelation for many participants.
They appreciated the efforts and
assured that they would work to
make their society safer for
children.
Working as Resource Organization
The Program
We have been implementing Child Centred Community Development Program since July 2008
in Holambi Kalan; Holambi Kalan is a suburban area in the Narela Sub Division of the North-
west district of Delhi, India. Metro Vihar a large rehabilitated colony is a part of Holambi
Kalan, Narela of North West Delhi district, Delhi with total 8157 families residing. The Holambi
Kalan along with Metro Vihar has a population of more than 52000 persons. This area lies
between Alipur, a small Block township, in the east and Bawana, a newly set up industrial town,
in the west. In Holambi Kalan, number of children up to the age of6 years is more than 6000
that makes up around 14% of total population. Average Sex Ratio of Holambi Kalan village is
849, which is lower than Delhi state average of 868. Child Sex Ratio for the Holambi Kalan is
903, higher than Delhi average of 871.
Holambi Kalan has lower literacy rate compared to Delhi. The literacy rate of Holambi Kalan was
67.50% compared to 86.21% of Delhi. In Holambi Kalan, male literacy stands at 76.09% while
female literacy rate was 57.27%.
People living here were relocated to this place due to the construction of metro rail in their
original area of residence. However, it was observed that among the three areas Holambi Kalan
lacked even the basic infrastructure. The area has developed considerably in the last 15 years,
but many civic problems exist that are of major concerns.
Holambi Kalan is poorly connected by public transport. A few buses ply to the area during the
day, and the bus service is not available in the evenings. In emergencies, people have to resort
to expensive transport like autos, which charge up to Rs. 200/- to reach the city. Such poor
connectivity has affected the life of the residents by limiting their access to basic services and
employment opportunities.
Poor connectivity of Holambi Kalan presented very few employment opportunities available to
the residents of this area. The male members of the households were employed as petty
traders, vegetables vendors (Rehdiwaalas), contract labourers and daily wage earners especially
and were especially unskilled labour. Some persons were also engaged in making mats, working
in the nearby factory on a contractual basis.
Intervention Area:
We are covering more than 32000 persons in all three areas of Holambi Kalan i.e. Metro Vihar
Phase 1, Phase 2 and Metro Khurd. There are 39 Aanganwadi Centres, 8 MCD Primary schools,
4 senior secondary schools and 1 dispensary in the program area. CCCD is better understood as
combination of program, selection, design, method, relationship involvement & competencies
that are sensitive & tailored to a particular context. We are working on seven domains {Child
Protection & Participation, Education, Early Childhood Care and Development (ECCD), Health,
Water, Sanitation and Household Economic Security& Disaster Reduction and Management} to
achieve the goal.
Child Centred Community
Development Program
Project Goal:
The Program has a goal to work on right based approach in which children, families, youths and
communities are active and leading participants in their own development. It enhances their
capacity and opportunity to work together with other stakeholders to address the structural
causes & consequences of child poverty at all levels. Children and their families are mainly
benefitted through the Program
Objectives:
Major objectives of the program are as follows-
 Child Protection & Participation: -Strengthening social and legal safety nets to protect
children. Right to children’s participation as active citizens
 Health- Nurturing the journey from a Healthy mother to a healthy child
 Promoting Education: Improve holistic learning and quality education (pre-primary to
secondary education) in ECCE/Aanganwadi Centres and schools benefiting children in the
age group of 3-18 years directly and through advocacy.
 Household Economic Security: -Improve youth economic security and financial inclusion
that directly benefits to youth and women from 18-29 years
 WASH: Improved access to water, sanitation and hygiene services directly benefiting to
children & youth and children& youth through advocacy
 Disaster Reduction and Management: Right to life with dignity during emergencies and
preparedness
Beneficiary community
Program mainly aims to benefit local community people (Women, Children, Adolescents and
Youths) and build their capacity to raise the issues related to their development.
Strategies
Child
Development
Health/ WASH/
Education/ Child
Protection
/HES/DRM
Program
Community
Mobilization
Capacity
Building
Major activities
Major activities carried out during the year
are given here-
Health
Total 351 monthly sessions with 4865
pregnant/lactating mothers were conducted
at 39 AWCs during this year on safe
motherhood, 10 PHC interaction sessions
were conducted at DHS dispensary with 520
women on health facilities available at DHS
dispensary and the day wise theme covered at dispensary.
Fourteen sessions of SAAS BAHU JALSA (caregiver) for mother &childcare were conducted.
Thirty-three sessions of Block wise nutrition demonstration were conducted with 1160
pregnant, lactating mothers and adolescent girls on tips on cooking nutritious food. Three
General Health Camps were conducted in collaboration with Max Hospital benefiting 761
patients. Father Orientation session on MNCHN was conducted with 35 persons on importance
of childcare & family planning.
We have also celebrated World Health Day &
World AIDS Day in the community with 455
community people on the topic of
depression is a state of low-mood and
aversion to activity that can affect a person's
thoughts, behaviour, feelings, and sense of
well-being and the sign, symptom &
prevention from HIV/AIDS
WASH
Regular monthly meetings were organized
with school WASH monitoring committees at 8 schools on water borne disease, vector borne
disease, advantages of hand washing with soap at critical times, advantages of using toilet,
disadvantages of open defecation, advantages of safe handling and storage of water. SMC
members were trained on school WASH development Plan.
At the community level, we have monthly meeting with four Swachchhta Samitis on seven
component of sanitation, different model of solid waste management and advantages of solid
waste management. We organized Sanitation yatras, street-plays, Mohalla Sabhas and
celebrations of Global Hand Washing Day, World Toilet Day & World Water Day for the
awareness on WASH issues in the community.
Household Economic Security
We have organized regular meetings with 30 women groups, 28 youth groups, 28 adolescent
girls clubs and 6 SHGs on financial literacy and economic rights. Around 1300 youths between
18-29 years of the age attended regular sessions on career counselling & personality
development. Total 89 youths attended the training on soft-skill that is helpful for the job
selection. Twenty-three SHG leaders were trained on community managed micro finance.
Women Day &Youth Day were celebrated in which 1534 people participated and came to know
about women and child rights.
Child Protection
We conducted a training program for staff and
youth leaders on child protection redressal
mechanism in two batches, one for all CCCDP/
DLC staff and other one for youth
leaders. There are 3 Bal Suraksha Dal in Metro
Vihar Phase I, Metro Vihar Phase II and Metro
Khurd having 45 members. We have two child
media clubs in Metro Vihar Phase II and Metro
Khurd. There are 14 children in the media
clubs. Monthly meeting of the clubs were held
at the centres.
Total 1410 sponsored families were made aware on child protection “Suraksha Ghera”. Through
these monthly meetings, community people decided name of the responsible person and the
approach to be adopted on the spot in case of child abuse.
We have one Youth Advisory Group, which
helps us in planning & implementing the
program. One of our youths is also the
member of Plan National Youth Advisory
Panel. State level consultation was also held
for advocacy for the ICPS implementation at
state level in which different stakeholders
(Government institutions as well as NGOs)
participated.
Education
Regular Monthly meetings of Bal Sadan & SMC members held in eight MCD Primary Schools.
SMC members were trained on their roles & responsibilities, importance of education,
especially for girl child, and RTE Act 2009.An interface meeting conducted with SMC, PTA BAL
SADAN members with 48 participants on sanitation services, drinking Water facility, dropout,
irregularity of teacher, non-scholastic activities like quiz program on math, science etc. Pravesh-
Utsav was organized for new enrolment in class one. We along with Sarva Shiksha Abhiyan have
jointly made efforts to reduce the dropout numbers. We organized district level meeting with
education department and ICDS officials on
quality education.
We have organized bimonthly sessions at 39
Aanganwadi centres to increase the
enrolment of children. We involved 5978
children through different development
processes. Five parent development
programs were conducted with 85 parents.
ECCD staff was trained on ECCD strategy. One
model Aanganwadi centre was developed.
Disaster Reduction and Management:
Forty-two volunteers were prepared for the
emergency response team. Mock-drill in eight schools was done with DDMA.
Health
 Total 2358 pregnant women registered themselves in dispensary for their first ANC.
 Total 369 women have chosen institutional delivery. They were oriented in Mother
Group meetings about the benefits of the institutional deliveries.
 We have educated pregnant women on breastfeeding to the new-born baby within 48
hours of the delivery. With the result, 465 mothers out of 496 started breastfeeding to
their children within 48 hours of delivery.
 Total 484 children (0-9months) out of 523 were fully immunized during the year and
remaining children's immunization is going on as per their age.
1246
2358
0
500
1000
1500
2000
2500
No. of pregnant and lactating
mothers availed ANC/PNC
facilities 2015-2016
No. of pregnant and lactating
mothers availed ANC/PNC
facilities 2016-2017
step towards safe motherhood
Series1
WASH
In this year, 1482 more community people have started using potable drinking water &we have
witnessed decreasing number of cases in water and vector borne diseases in area. Forty-seven
Mohalla committee members including RWA and Swachchhta Samiti members,
sanitation/malaria department workers were trained on different models of Solid Waste
Management. Repair of big drain and cleaning of small drains was also completed.
Education
Institutional
deliveries in the
project location
during the yaer
2015-2016
Institutional
deliveries in the
project location
during the
yaer2016-2017
292
369
Institutional Delivery
Series1
Number of children enrolment in ECCD Centres has been increased by 10%
Household Economic Security
Total 87 youths linked with PMRKVY got regular employment and they are getting a good salary
that is more than minimum wages
decided by the government. Total 123
women were linked to different
vocational training programs under
PMRKVY or income generation programs.
Total 53 girls referred for market orient
training
Child Protection:
Forty-five children are identified involved
in substance abuse. Twenty-five of them
are mainstreamed or referred to SPYM.
Two children reported and saved before
the incidence of child marriage. Thirty-two cases of child sexual abuse were reported.
Challenges:
Schools denied the admission under RTE Act provisions to the children above than 14 years.
Getting permission from the education department to enrol the overage children has been a
tedious job. Government's ignorance on sanitation issue has been a major challenge.
Approximately 70% people still go for open defecation. Health facility is quite far from here.
Ensuring proper medical assistance has been a challenge in given circumstances.
Quotes from Various Stakeholders:
140
94 85
72
Total identified out of
school children (m/f)
between age group 6-
14 yrs 2015-2016
Total no of Children
admitted in school
2015-2016
Total identified out of
school children (m/f)
between age group 6-
14 yrs 2016-2017
Total no of Children
admitted in school
2016-2017
Decreasing Dropout Rate
Series1
 Manju, a BSD member said, "Earlier I was reluctant of talking to the Police, but now I am
fully confident and have no hesitation."
 Suresh a Child Club member said, "After joining the media club I learnt drawing skills and
now I participate in drawing competition held at school and perform well.
 Rajeev, a children club member said, “After joining the group I keep my point well"
 Neena Jain, Aanganwadi worker said, "number of children coming to Aanganwadi is
more than ever before; parents also share their views with me about the development of
children, I am enjoying my working very much."
 Manoj, Youth Group member, “After taking the training in soft-skills, my confidence level
is improved and I was selected for job in my first interview"
 Rina Devi from Community, "The gas cylinder burst in our neighbourhood set the house
on fire. I knew the helpline number and called fire-brigade. Fire-brigade reaching in time
avoided the more damage."
The Program
This Time She Got a Normal Baby
My Name is Parween (Name Changed). I live with my family at Metro Vihar Phase-2.
I have three children (two girls and one boy). One of My daughters& one son are
physically challenged by birth as I was unaware of ANC services and did not register
myself at Aanganwadi centre, Dispensary or Hospital. I along with my physically
challenged children am facing lots of difficulty. When I took them to the Doctor for
their treatment, the Doctor said that due to less amount of calcium deficiency has
been major reason for both children being physically challenged.
I conceived for third time. I was lucky this time as one of Nav Srishti team members
came to my home & advised me to register my name with the dispensary. She told
me to participate in monthly meeting being organised for pregnant women. After
that, I regularly participated in monthly meetings for pregnant women. In these
meetings, I got lots of important information like tracking the movement and weight
growth of baby, Hb level, importance of iron folic acid, calcium, TT1 & TT2.
I followed the instructions I learned in the meeting. I also delivered my baby at
hospital and completed PNC check-up timely and gave attention on immediate &
exclusive breast feeding, timely & proper immunization. Now my baby is healthy and
happy. At last, I can only say that "Choti choti jankari aapki zindagi ko khushgawar
bana sakti hain" (Even small information and updating can make your life happy)
"Dynamic Digital Learning Centres"
We have continued our efforts on a new program "Dynamic Digital Learning Centres" initiated
from February 2015. The program is being implemented at Holambi Kalan Metro Vihar Phase-1
& 2. Six fulltime workers (one project coordinator and five facilitators) and six part-time
workers (five mobilizers and one caretaker) are associated with the program.
Objectives
The program has an objective to ensure increased access to opportunities for self-development
to 5000 girls/women between the age group of 15 – 25 years in Delhi.
Beneficiary Community
We are working in the Holambi Kalan. Program mainly aims to work with the girls/women
between the ages of 15 to 25 years. The project focuses on the unique situation of adolescent
girls in urban public spaces. It works with adolescent girls to support them in building their
capacity, i.e. to define their own goals and act upon them. The appropriate methodologies and
strategies are used to support the participating
girls in acquiring leadership skills and assets.
We plan to reach around 5000 adolescent girls
from 15-25 years of age and 17000 community
persons. Our aim is to link girls in community
with each other using feasible method such as
cloud computing, networking and internet
where they learn to develop their education in
difficult subjects, leadership, communication,
negotiation skill and upgrade their information about safety issue.
Major Activities
More than 2400 girls graduated from these
five digital learning centres. We have
conducted education support classes of
Mathematics, English and Science for the girls
studying in 9th and 10th standard.
We organised sessions on personality
development, career counselling, adolescent
sexual reproductive health and gender equality
for dropout and other girls. We have directly reached 17000 community people through Gali
meetings, community events on education awareness programmes, parents meeting, and
celebrations of Women Day, Girl Child Day, and ICT Day etc. We also conducted capacity-
building programs for staff on personality development.
Impact of the Program
It was observed that through digital learning
technology girls are enabled to grasp concept
more quickly and easily, to connect theory and
application more rapidly. In the education
class, the girls got better result as compared to
last year. Two or three girls in each centre got
the more than 70% marks in Mathematics,
English and Science in 9th
and 10th standard.
Girls became more aware on reproductive sexual health and gender equality. As a result of
personality development sessions, there is change in confidence level and communication skills
as well.
Quotes from Beneficiaries and Stakeholders
 Kajal, student of ninth class said, ‘I like to read through the digital education, it will help me
to increase the marks percentage.’
 Anjali, student of 10th
class said, "Weaved the tuition fee because we solved the difficulties at
the centre."
 Priya, student of ninth standard said, "After getting education through digital learning
centre, I have no fear of teacher's temper."
 Ragini, student of 10th
standard said, "I secured good marks in 10th
standard.Now I am the
topper of my class."
 Gulshan, student of 10th
standard said,
"After joining the EDLC center, I complete
my school homework easily with the
support of teachers& facilitators and I am
also improving my knowledge & skill".
Major Challenges
 In some families, husband and wife both
are working in factories/as a casual
worker. The elder child takes care of the
younger children; in that situation, it
becomes difficult to motivate the family to send the child to education centres.
 Some of the families are not so motivated for the importance of education among girl child.
 Early marriage is one of the major reasons for the dropout from the centre.
 Internet connectivity is also one of the challenges in the working area
Now Sapna is Doing Well at Her Study
Sapna (Name changed) is 15 years old girls. She lives at Metro Vihar Holambi Kalan,
Block-C, phase 1. She studies in Govt. Co. Ed. Sr. Sec. School. She belongs to UP. Her
father’s name is Shri Vinod and mother’s name is Smt. Meera. She belongs to a poor
family and lives with her family in a very small house. She has six siblings (three
brothers and three sisters). Her father is a chik-chatai maker and sells other items
too as per festival demands. Her mother works at home.
She belongs to the community, where most of girls do not study or dropout from
school at primary level. In-spite of all adversities, she wanted to complete her study.
She also helps her mother in her work after coming back from school.
She came to know about DLC centre during a visit of community mobilizer. After
that, she came at centre and joined DLC centre. She liked it very much and attended
the centre regularly. She passed 10th
class and got admission in 11th
class. She is
doing well at her study as she gets proper support at centre. She also thanks Nav
Srishti for DLC centre support.
Ragini Secured First Position
My name is Ragini. I live at Metro Vihar Phase-2 Holambi Kalan Delhi. My father is an
auto driver. I joined the centre when I was studying in ninth class. I secured 60%
marks in Eighth standard. I got good support at DLC centre and got 70% marks in
ninth standard. However, I was not satisfied with my result; I wanted to do better. I
worked hard and in 10th class, I got first position in my school. Following is my
progress detail-
Class CGPA Grade %
8 60 B 60
9 CGPA=6.8 B2 70
10th CGPA=7.8 B1** 75
I am thankful to all teachers that they understood all the students equal and tried
their best. I never saw in my life such type of centre, classes run through internet. It
has been very helpful for me and other students as well. I am thankful to Nav Srishti-
The Program
We have been running Early Childhood Care and Development (ECCD) units with the support of
Plan International and LIC of India since September 2015. The program aims to protect the right
to survival of a child in need. It emphasizes on a holistic approach focusing on child’s physical,
emotional and social development as cognitive right. Objective of ECCD is to nurture the
children for their physical and mental development and to prepare them for schooling with
right attitude and habits.
Program covers the children up to the age
of 6 years. We are running pre-school care
for children for children up to the age of 6
years and remedial support for the
children aged 6 to 12 years. The program
has benefitted 360 children through 12
creche units.
Program Area
Neb Sarai is a village area, which is located
in the South Delhi along with the road to
Indira Gandhi National Open University.
We have been working since 1998 in this
area. There are 25000 households in this
area. We are working with around 12000 households from weaker sections of the society.
Most of the beneficiary people are working as labour in factories, casual daily worker, domestic
workers or hawkers. They all are migrant people who belong to Bihar, Rajasthan, UP, Nepal etc.
They are living in small rented rooms with 5-6 family members.
Average monthly income of the family is Rs. 8000. In most of the families, both man and
woman are working and their children
remained unattended at home. These
children are vulnerable for abuse and
their safety is always at stake.
These children are our primary beneficiary
at crèche program. Similarly, we identified
60 children from Holambi Kalan whose
parents are working and have no support
mechanism to keep children safe.
Major Activities
Early Childhood Care and Development
Program (ECCDP)
Health Check-Up Camps-
We are running total 12 crèches. We have organized 39 health check-up and growth monitoring
camps. Total 2313 children (1309 girls and 1004 boys) participated in the camps.
Parents Meetings
We organized 12 meetings with the parents of our
crèche children. In every month, around 300
parents attended the meeting. We have discussed
some important issues during the meetings such
as health & hygiene, progress of the children,
protection of children, importance of education,
school enrolment and retention, child sexual
abuse, seasonal diseases, importance of
immunization/birth registration etc.
Parents were very active and tried to get some
useful information. One woman named Laxmi
(Mahi's mother) asked the doctor what she could
cook for her daughter that is good in winter.
Doctor Mitra suggested her that she can give
boiled egg and nutritious Khichadi frequently. She
also suggested that children should be given warm water to drink.
Fakhrunnisha (Altab’s mother) discussed with the doctor that her son’s height is not increasing
and that he eats soil. The doctor advised her that she should cook semi-solid food for her child
like nutritious homemade vegetable soups and juice such as carrot or tomato juice. She should
also send her son for playing outside only after meal.
Facilitating on School Enrolment –
Street-Plays
We organized two street-plays on 14th
and 28th October 2016 on the issue of
school enrolment in the area of Dhankar
Mohalla and Kumhar Basti, Holi Chowk
and Kabari Basti at Neb Sarai. We
outsourced services of Mahak Delhi
theatre group to perform street-plays.
Approximately 350 people watched the
street plays.
Objective of the program was to make the people aware about school enrolment and
importance of education. These street-plays benefited the people as they get lot of information
regarding school enrolment. They were very happy to get the information and they told that
such programs should be organized from time to time.
Awareness Session
We organized 13 awareness sessions on the issue of school enrolment and the importance of
education. Total 1515 women and 401 men participated in these sessions. During the sessions,
we made them aware about importance of education and discussed the education status of
their children. People told that we have faced lot of problems during the enrolment of children.
We assured them for necessary support
in dealing with school authority and to
support preparing Aadhar card for
children or filling forms for parents etc.
We also discussed the issue of quality
education with community people during
these awareness sessions.
Immunization Drive
We organized immunization drive on 19th
November 2016 in collaboration with
Neb Sarai Health Dispensary. Before the
drive, we listed unimmunized children
through door-to-door visits. Then we met the Doctor at dispensary, discussed about listed
children, and organized the drive.
We organized door-to-door visits for generating awareness about immunization. We organized
a rally on 23rd
December 2016 to make the community aware on immunization. Around 61
children immunized in this camp.
Street-Plays
We organized street-plays on 19, 23 and 27 November 2016 on importance of immunization at
Kumhar Basti, Holi Chowk, Dada Khera and Kabari Basti (Neb Sarai). Approximate 350 people
watched these plays and got information about immunization. Mahak Delhi Theatre Group
performed these street-plays.
Awareness Sessions
We organized six awareness sessions on the issue of importance of immunization. Total 914
women and 246 men participated in the sessions. People were made aware about the issue
during that programme and motivated to ensure proper immunization of their children.
Facilitating the process of birth registration–
Birth Registration Support Camp-
We organized support camp on the issue of birth registration on 26th December 2016 at Neb
Sarai with 300 parents. We invited Mr. Gulshan Kumar (Sub Registrar, MCD Green Park) to
educate the parents on how to apply for birth registration and importance of the same.
Various Activities -
We organized door-to-door visits; a rally on 24th December 2016 and three awareness sessions
with 707 persons (577 women and 130 men) and made the people aware on importance of
birth registration of children.
Celebration on Independence Day
We organized a program on 13th
August 2016 in connection with the Independence Day with all
the children coming to our crèche centres. We discussed about the Independence Day and
Freedom Movement. Children enjoyed themselves through cultural activities.
Children Day
We celebrated Children’s Day on 14th November 2016, with the children of 10 crèches.
Children were very happy and enjoyed themselves with various activities carried out during the
program. They played different activities like dances, songs, games, poems etc.
Celebrating Republic Day
On 25 January 2017, we organised a program
regarding Republic Day with the children of
crèche program. The activity was thoroughly
enjoyed by all the children. It was a great
platform for them to display their talent by
participating in various activities such as
singing, poem recitation, solo dance, group
dance, delivering speech and shouting slogans
on cleanliness. The importance of Republic Day
and salient features of our Constitution were also explained to the children. The program ended
with playing of the National Anthem.
Celebration of Women Day
On 10th
March 2017 during the parents meeting, we organized a session regarding International
Women Day. Parents were very happy that day and enjoyed themselves. We discussed about
the history of Women Day and its relevance in our society.
Major Capacity Building Programs
Following capacity building programs were organised during the year:
1. Training programme for WASH group on Solid Waste Management was organized in
November 2016 in which 31 people from our work area participated.
2. Orientation of SMC members on DRM was organized in December 2016 in which 50 SMC
members participated.
3. Training of Staff on Stick & Stone Module of child participation was organized at Jaipur
in November 2016. Two teammates participated in the training.
4. Training of Staff on parents development programme was organized in December 2016.
Three teammates participated in the training.
5. Two days training of volunteers on Disaster Preparedness was organized in January
2017. Total 30 volunteers participated in the program. They were trained on First-Aid
and Fire Control & Safety.
6. One-day training on SLTS was organized with 30 SMC members in January 2017.
Immunization drive-
Total 115 children have been immunized, through the drive successfully. Out of these
immunized 115 children, 77 children have been enrolled in crèche programme and 38 children
got multivitamin drops.
Significant Achievements
 Improved health status of children and mothers
 Improved economic status of family of children
 Positive change in behaviour of children
 Improved eating habits in the children
 Community is more aware about immunization of children
 Community is more sensitive about birth registration
 Community awareness increased about enrolment and retention
Coverage
Program has benefitted total 360 children through various activities.
Major Challenges
 Both parents are working; the adjustment of the timing has been a challenge. Their
working hours are based on the type of their work.
 Frequent migration of parents disrupts the continuity of the program
 In home, few parents not maintain hygiene and safe drinking water as a result children
fell sick more frequently.
Impact of the Programme
The impact of the programme has been very positive. Parents, especially women are happy to
enrol their children at crèche. They told that before crèche programme, we were always
worried about safety of our children, but now we are relaxed and feeling good. We go to work
place without any tension and our economic status has become better than before.
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi
Annual Report 2016-2017 - Nav Shristi

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Annual Report 2016-2017 - Nav Shristi

  • 1. Work report for the year 2016-17 Registered Office 306, Neb Sarai, Near Holi Chowk Maidan Garhi Road, New Delhi 110068 Ph. 011-65432002 Email- navsrishti1994@gmail.com Website- www.navsrishti.org Bringing smile on the face of children is something that gives you immense pleasure and satisfaction!
  • 2.
  • 3. Welcome Partners/Friends/Patrons It brings me great pleasure to be present here among all of you. I would like to take this opportunity to summarize the key achievements of Nav Srishti in the annual report. The Universal Declaration of Human Rights states, “everyone is entitled to all rights and freedom without distinction of any kind such as race, colour, sex, social origin, birth or other status". Yet women, who comprise of a decent half of the society, live a life of vulnerability. I still remember the day when we embarked upon a Journey as an organization with a bunch of few having vision to make women more educated and economically empowered, increase their choices and decisions to overcome oppressive practices and alter the overarching power relations to live the life they want and choose. We are proud to complete another successful year in the leadership of Ms. Reena Banerjee, Secretary Nav Srishti. We have contributed to the socio-economic and humanitarian discourse surrounding women issues by continuing our journey towards full economic and social prosperity of women for taking the lead in setting their development agenda and let them have equal opportunities to participate at all levels in society. We hope that our efforts will pave the way for augmenting collective action on their part; to make themselves instrumental in building a stronger and more vibrant and equitable future. We have seen a steady growth in our visibility in the community and it continues to broaden. Our team constantly reassesses and revises the process to ensure the most efficient ways to achieve our objectives. It is due to collective team effort and the interest of our partners, mentors and followers that we are able to celebrate our 22nd anniversary, and we hope that this support continues in the future. We hope that our team will continue our struggle with same fervour to honour the efforts of the past twenty-two years and pass down the work ethic to future members for multi- dimensional social process that would help people gain control over their own lives. May this issue sow another seed to help someone in seeing herself the way she believes herself, and let her not to look far for happiness! Thank You, Team Nav Srishti! Annu Jha President
  • 4. Dear friends It has been always a pleasure to look at the efforts and their achievements throughout the year. The progress in term of number and coverage, gives a satisfaction that we have expended our reach and played our role in socio-economic development of the marginalized people. The change visible in the lives of the people particularly of the children and women gives an immense pleasure. Our efforts on the issue of education, childcare, vocational skill development, health care, perspective development regarding gender equality and exchange of collaboration with different networks in advocating on the issues related to child rights and women safety have resulted in significant change in the attitude and behaviour of the people towards giving opportunities to children, youths and women. It has encouraged them to explore the opportunities and perform better at many fronts. We have been able to provide educational support to thousands of children focusing on the girls. We have been able to motivate many girls to restart their education and turn their dreams into a reality. We have worked to develop vocational skill among potential girls, youths and women. It has helped them to explore better jobs or initiate their own venture. We have also worked to improve the overall scenario of child rights giving priority to child protection. Collective efforts involving other like-minded networks, progressive individuals and seeking support of constitutional bodies and media have played a pivotal role in achieving the goals. It is really a matter of great satisfaction. On the other hand, increasing crime against women, elderly people and alarming threats being posed to the safety and security of children has been a matter of concern and needs some serious efforts from all stakeholders. We need to be more cautious about the situation and take these issues seriously. There is a need to make it a people movement to make Delhi safer for its people giving special attention to women, children and elderly. I wish to convey my sincere thanks to all the people and organizations for their support and involvement. We are confident that a collective effort will be able to overcome these challenges. Wishing you all the success in your endeavours Reena Banerjee Secretary
  • 5. Index Sr. No. Particulars Page No. 1. The Organization 4-5 2. Mobile Help-Line (MHL) 6-7 3. Crisis Intervention Centre 8-9 4. Mahila Panchayat 11-15 5. Gender Resource Centre (Samajik Suvidha Sangam) 16-18 6. Vocational Training Centre for Women 19 7. Family Counseling Centre (FCC) 20-24 8. Rajiv Gandhi National Crèche Scheme 25-26 9. Beti ko Padhayenge, Desh ko Aage Badhayenge 27-29 10. Swabhimaan 30-31 11. Sangam Vihar Health Clinic 32-33 12. Working as resource organization 34 13. Child Centered Community Development Program 35-42 14. Dynamic Digital Learning Centres 43-45 15. Early Childhood Care and Development (ECCD) 46-51 16. Young Health Program 52-57 17. Child Help-Line in district Faridabad 58-63 18. PAHAL 64-65 19. Economic Self-Reliance by Self Help Groups 66-67 20. Creche Program for Construction Workers’ Children 68-72 21. Child Rights and Community Development, Delhi 73-77 22. Child Rights and Community Development, Faridabad 78-82 23. Networking and Advocacy 83-87 24. Volunteers and Interns 88 25. Financial resources 89-91 26. Achievements in Number 92
  • 6. Organization We are a Non-Profit, Non-Governmental Organization (NGO), registered under Societies Registration Act, 1860 on August 03, 1994 at New Delhi and under Foreign Contribution Regulation Act 1976, Neeti Ayog and Income Tax (IT) Exemption Act 1961. General Body (GB) of the organization is comprised of 18 members who provide overall guidance and support. GB elects Executive Committee comprised of seven members to look after day- to-day functioning. We have an Advisory Board that provides ideological, academic and strategic support on various issues. It is comprised of medical doctors, social experts and persons working in the field of latest technologies, media communications and teaching aids, and experts working on various issues. We have promoted a Core Team involving our team members. Core Team reviews the progress regarding program implementation, financial management, coordination & cohesiveness among team, administrative improvement and other related issues and suggests necessary steps to be taken. Mission - To enhance the capacities and skills of underprivileged and marginalized individuals and communities, especially women and children so that they could become self-dependent and live a dignified and respectful life Objectives The organization has a broader objective of building a gender just and democratic society. The major objectives are as follows:  Improving overall women and child right scenario to pave the way for a dignified life General Body As on 25th Sep. 2016 Executive Committee As on 28th May 2017 Ms. Annu Jha Ms. Annu Jha –President Mr. Raju Verma Mr. Raju Verma- Vice- President Ms. Reena Banerjee Ms. Reena Banerjee- Secretary Ms. Surinder Kaur Ms. Surinder Kaur –Treasurer Ms. Sangeeta Ms. Anita Devi–Member Ms. Sharmishtha Banerjee Ms. Tripti Sarkar–Member Mr. Devendra Kumar Pandey Mr. Devendra Kumar Pandey – Member Ms. Saroj Singh Ms. Rama Pal Advisory Board Ms. Nirmal Kaur Dr. Dipti Mehrotra, Prof.-D U Ms. Rajni Poonam Col. (Rtd.) G. S. Grover, Ex. President Rotary International (G. K) Ms. Indira Bhattacharya Adv. Vivek Aggarwal Ms. Tripti Sarkar Mr. Subir Ghosh Ms. Anjali Sinha Mr. Mukesh Kumar Dwivedi Ms. Anita Devi Ms. Dipanwati Sannigrhi
  • 7.  To help and enable weaker sections of society to raise voice for their socioeconomic development  To exchange collaboration with state and national level civil society organizations working on similar objectives The organization is fully dedicated to achieve its objectives promoting gender equality, transparency and democratic values in its functioning. Team We have a team of more than100 full-time and part-time persons. Besides, more than 1000 volunteers are associated with the organization. These volunteers provide active support in our programs. Entire team is sensitive on issues related to gender equality and child rights. Strategic Direction We have adopted a comprehensive strategy based on promoting rights and entitlements of poor and marginalized people specially women and children. We also emphasize on promoting democratic values irrespective of caste, religion or gender. We believe in holistic development of poor especially in vulnerable areas focusing on economic empowerment. Core Values Commitment for the marginalized people, accountability, transparency, integrity, involvement and participation of all sections of the society, gender responsiveness and promoting cohesiveness among teammates are among the core values of the organization. Politicise adhere by organisation We have adopted certain policies that are followed by all teammates across the programs and other stakeholders working with us. It includes Human Resource Development Policy, Child Protection Policy, Finance Policy, Data Protection Policy, Media Policy, Staff Safety Security and Staff Welfare Policy. Thrust areas Working for the marginalized people and addressing their pressing issues has been the core guiding force of our work. Focusing on some key issues to achieve the goal of developing a democratic and just society, we have taken education, health, women empowerment as core issues. Besides community mobilization, networking and advocacy have been major parts of our methodology. We have reached more than 350000 people through various interventions in Delhi, UP and Haryana. Efforts and Achievements We have been implementing different programs in community with the support of central and state government, national /international donor agencies, civil society organizations and individuals. Following is a summary of our efforts and achievements during the year-
  • 8. The Program We have continued our work on Mobile Help-Line (MHL) with the support of Delhi Commission for Women (DCW). Presently we are running two MHLs, one in North-West Delhi and the second in East Delhi. DCW approved second MHL for East Delhi since 13th July 2016. We have been running MHL since December 2013 in North-West Delhi. A team of 12 persons (six fulltime workers counselors and six drivers) ensures round the clock support to woman in need. Coverage of MHL 1 MHL1 covers the area of North-West district in Delhi. As per the Census 2011 North-West district had a population of 3,656,539 persons (1,960,922 male, 1,695,617 female). North-West Delhi is bounded by the Yamuna River on the northeast and by the district of North Delhi to the east and southeast, West Delhi to the south. Jhajjar district of Haryana state is on the west, Sonipat District of Haryana to the northwest and north, Bagpat and Ghaziabad districts of Uttar Pradesh state to the northeast across the Yamuna. Administratively, the district is divided into three subdivisions, Saraswati Vihar, Rohini Sub City and Kanjhawala. Coverage of MHL 2 East Delhi (a.k.a. Trans Yamuna) is an administrative district of the National Capital Territory of Delhi in India. It is bounded by the Yamuna River on the west, North East Delhi to the north, Ghaziabad District of Uttar Pradesh state to the east and Gautam Buddha Nagar District in Uttar Pradesh to the south. Administratively, the district is divided into three subdivisions: Gandhi Nagar, Preet Vihar, and Shahdara. According to the 2011 census, East Delhi has a population of 1,707,725. The program has a goal to support woman facing any sort of challenge to her dignity and safety and help her to lead life in dignified manner without any fear. Main objectives of the program are as follows-  Provide round the clock support to victim woman. She should get rid from violence.  To support women to say no to domestic violence  To provide safe place to victim woman  To help the victim in approaching other stakeholders  To make the women aware of their rights  To make stakeholders responsible for delivering services intended to women. Mobile Help line (MHL)
  • 9. Approach There are counselors working with MHL who work in different shifts to provide round the clock support to any woman in need. Three drivers work in different shifts to drive MHL van. MHL ensures that every call from any woman in need should be responded. We have appointed counselors on the basis on their commitment, perspective, qualification and experience. Nav Srishti and DCW continue provide training to counsellors. A close monitoring by Nav Srishti and DCW ensures that MHL is working effectively. MHL van is equipped with GPS, which is centrally monitored through GPS monitoring team. Through this program, we could reach and provide required help to thousands of women in need. Nav Srishti has a zero tolerance policy in case of negligence by team. We believe that victim woman must be supported without any delay. Major activities carried out under the program are given here-  MHLs have provided required support to women who were facing problems in varied types of cases. The calls received by 181 services (DCW) are further forwarded to the Mobile Help-Line for quick intervention of counselor. In case of direct calls received from victim of domestic violence, our counselor immediately responded to it.  Our helpline counselors have also rescued women abandoned by their families and helped them to get shelter at various shelter homes in Delhi.  Our counselors rescued many victim women from the streets also and sent them to shelter home for short-time rehabilitation. All India Women Conference (AIWC) is one of the significant shelter homes in Delhi where we refer such women.  Large numbers of cases have been supported through telephonic counseling.  Counsellors also conducted site visit and provided instant support to the needy woman.  Delhi Commission for Women has also given cases to Mobile Help-Line to conduct inquiry of cases. MHL team after conducting inquiry has submitted its report to DCW. Significant Achievements We supported all victim women who approached MHL with the support of local Police, Hospitals, NGOs and CBOs. All these stakeholders also cooperate with MHL team. DCW MHL team also provided guidance and support to counsellors whenever required. MHL has become a symbol of support for women. Details of cases dealt by both MHLs are given here- Particulars MHL – 1 MHL - 2 Total Calls 1057 848 Counselling 1057 848 Total Site visits 412 513 FIR/ DD registered 319 214 Cases referred to DCW 97 42 Rescue / Referral to Shelter Homes 42 19
  • 10. The Program We have continued our work since 2008 on Crisis Intervention Centre in rape and sexual assault with women and children. Delhi Commission for Women is supporting the program. A team of three full-time workers is associated with the program. We have covered all police stations under Police district of Rohini District and four police stations under Outer District. The Crisis Intervention Centre is a program designed by the Commission in 1998 exclusively to help victims of sexual assault. In a pioneering attempt to establish a network of NGOs, the Commission took upon itself the task to contact NGOs who were willing to help and as on date, CICs are functioning in all police districts of Delhi. Project Goal Program aims to provide support to victims of rape, domestic violence and other atrocities. Besides, it aims to handle the investigation of rape case of minor victims professionally and to rehabilitate the needy ones amongst them. Objectives  To provide a support structure to the CICs of Police Department.  Ensure transparency in the professional investigation, FIR registration and medical examination.  To reduce trauma and provide counseling help to the victim, family and the immediate attached community.  Provide medical help where required, particularly for treatment of victim. (Sometimes this is very expensive and financial support is needed).  Provide financial assistance to victim and/or the family for the duration of investigation.  Help in the rehabilitation of the victim.  Helping the victim in getting legal aid if required Beneficiary People All women and children who are victim of sexual assault in Rohini district and four police stations area of Outer District. According to call basis, counsellor reports at police station as support person of rape victim. Major Activities We have attended all CIC calls regarding rape and abuse in 15 police stations of the Rohini District and 4 Police Stations of Outer District of Delhi. During this process we have-  Supported rape victims under the Standing Instructions as directed by the Honourable Delhi High Court  Sensitization of police personnel on this issue  Timely submitted report to DCW Crisis Intervention Centre
  • 11.  We have helped rape victims in getting proper legal aid during the court trial. Total Interventions We have dealt with 884 cases related to CIC in our work area. Category wise details of the cases are given here- Particulars Number Up to the age of 18 years - 355 18 years and above 328 Not appropriate under CIC 201 Total 884 Salient Features of Our Interventions-  We ensured that 100% FIR lodged in these police stations in CSA cases.  CSA case lodged as per POCSO Act 2012 in cases related to children up to age of 18 years  With our support, victims feel more comfortable to give a statement at police station  The victims got compensation in five cases and orders for compensation are issued in further nine cases. Minor rape victims got support On 20/2/2017 Nav Srishti CIC, team got a call from Duty Officer of K. N. Katju Marg Police Station asking us to reach in BSA (Baba Sahib Ambedkar) Hospital. On reaching BSA Hospital, team saw that two girls named Pinky 5 years old and Rinki 7 years old, (both name changed) have been raped by neighbours who studied in same school and class both are good friends. The physical conditions of both of them were very poor, constantly bleeding, they were hospitalized after which both of them undergone the surgery. Victims were little stabilized after 2 days. They told that they had gone to a community toilet where they met a Bhaiya (so-called brother) who grabbed, thrashed and raped them. Then both of them came to home crying and told family members who seeing their condition called police dialling 100 number. A complaint was filed and police caught the accused. Inquiries revealed that the boy is a drug addict and he tried to rape with another 20-year-old girl on the same day and beat up the girl. That 20-year-old girl also reached in BSA and our team helped that girl to file FIR. Both children remained for 7 days at BSA Hospital for treatment. Our teammates visited them regularly and had a close watch on their health progress. Both the girls were sent to Rohini Court for their statement, where the DCW's lawyer Ms. Shailja met them. File of compensation processed by the team with the help of lawyer. Case is under trial in JJ Board.
  • 12. Major Capacity Building Programmes/Exposures  Our teammates attended meetings organised by Delhi Commission for Women  Our teammates attended meetings organise by SPUWAC (Special Police Unit for Women and Child. The Coverage We have provided support to 884 women/girls who were victim of sexual assault. Major Challenges  Victim changes the statement due to various reasons  Sometime family is not interested to file a case in court.  Sometimes the doctor has not been cooperative with victim during MLC.  Sometime doctor and police personnel misbehave with the victim  It is also witnessed that some cases were fabricated for different reasons Impact of the Program We have observed that in the presence of Counselors, victims feel comfortable to file their complaint and record their statement without any fear or pressure. Minor abused by neighbour Mr. Ashok, (SHO Shahabad Dairy Police Station) called our counselor and asked her to reach BSA Hospital immediately regarding the case of a young girl. Talking to the girl's mother our counselor came to know that her neighbour lured the girl to give some gift and sexually abused her. The girl was admitted at BSA hospital for 8 days during which she underwent a surgery. The girl was very scared. After being discharged from the hospital, her statement u/s 164 in the Rohini court was recorded, in which the girl told the Judge what has happened with her. Team introduced her with the DCW lawyer Ms. Shardha who moved her file for compensation. Considering the evidences of the case, the girl has been given Rs. 30000/- as interim compensation. The case is now under the trial in Rohini Court.
  • 13. The Program Mahila Panchayat has been promoted and supported by Delhi Commission for Women. Mahila Panchayat is an innovative approach for collective community participation and dispute resolving mechanism. In this program potential community women are identified and these women are then motivated to work as Mahila Panchayat member. These motivated volunteer are been trained in legal issues, dispute-resolving mechanism, law related to crime against women, about the existing legal position regarding property, maintenance, marriage, child custody etc. They are also trained in counselling, FIR writing, dealing with police station etc. We have been running Mahila Panchayats in different areas of Delhi since 2008. Presently we are running three Mahila Panchayats at Nangloi, Holambi Kalan and Bharola. Work Area We are running a Mahila Panchayat in Holambi Kalan. This area comes under northern part of Outer Delhi and is a resettlement colony. We have been working here since year 2000. Most of the working people are engaged in the occupations under unorganised sector. They do not have any regular jobs and therefore no regular income. It increases hardship of their lives. Women and children are the most sufferers. We are also running a Mahila Panchayat in Nangloi. This is a resettlement colony. We started our work at A-block, Camp No.-2 from minority community. Now we have also covered Gosain community. The community has its own Biradari Panchayat and they did not refer their cases to the police station and resolved all cases in their Panchayat only. They did not want any interference of Police official or any other organization but after counselling, organizing awareness program and making rapport with this community, they agreed to refer their cases to police, MHL, Mahila Panchayat etc. Apart from Gosain community, other community people are also approaching Mahila Panchayat. We are running another Mahila Panchayat in Bharola. Bharola is a slum cluster and comes under northern part of Delhi. Most of the people are working as Daily-wage worker at Azadpur Mandi. Community Awareness Meeting we organized community meetings, made the women aware regarding Mahila Panchayat, and asked them to explore its services in case of there is any incidence of domestic violence or any other atrocity against any woman. Mahila Panchayat
  • 14. Bharola - We conducted 77 meetings in Bharola with 820 people on the issue of domestic violence, dowry, Mahila Panchayat, Girls education and their rights, opportunity for women in employment etc. Nangloi We conducted 53 community meetings at Nangloi with 509 people and made them aware about Mahila Panchayat, Delhi Commission for Women, gender equality, girl education, domestic violence, dowry, female foeticide, child marriage, EWS admission and Delhi State Legal Service Authority (DLSA) Holambi Kalan We conducted 65 awareness meetings at Holambi Kalan with 992 people on Mahila Panchayat, domestic violence, dowry, women rights, girl education etc. We also shared information about Delhi Commission for Women. Referred Case Counselling Sixteen complainants from Holambi Kalan, 8 from Bharola and 24 from Nangloi were happy to get easily accessible and free of cost legal advice through Para-legal worker and Project Co-ordinator so that they did not need to go to court and their matters resolved at Panchayat level. They are very thankful to Panchayat support. Individual Counselling Seventy-seven people at Nangloi, 40 people at Holambi Kalan and 42 at Bharola joined individual counselling done by Para legal workers and coordinators in all three Panchayats on the issue related to property, molestation, maintenance, divorce (Triple Talaq), child custody and bigamy. People related to these 165casescould save their time and money they would have spent in court proceedings. Follow-up- Follow-up in 265 solved cases was done by Panchayat team. We came to know that most of the women were reported satisfied with the decision and living happily with their family. Local women are confident that there is a platform where they can report their problem any time. During follow-up visits, we came to know that most of the women are well aware and feel empowered now. They do not tolerate any violence or harassment and seek support from police or MHL. 41% 21% 38% Details of the cases during year 2016-17 Solved cases Refered Closed cases
  • 15. Panchayat Interventions - Panchayat meetings are held on Wednesdays at Nangloi. Para legal worker and Coordinator and Panchayat members discussed 74 cases and were able to resolve 40 cases out of these 74 complaints according the complainant received. Panchayat meeting are held on Saturdays at Holambi Kalan. Para-legal worker and Coordinator and Panchayat members discussed 43 cases and were able to resolve 19 cases. Panchayat meeting are held on Wednesdays at Bharola. Para-legal worker and Coordinator and Panchayat members discussed 48 cases and were able to resolve 29 cases out of these complaints. Community Meeting We conducted larger community meeting in Holambi Kalan on 18/3/2017 on the issue of women safety. MS. Swati Maliwal (Chairperson, DCW), Ms. Sarika Chaudhary (member, DCW, Ms. Firdos (Programme coordinator) and Ms. Deepika (Asst. Co-ordinator) were present in meeting. More than 1000 women participated in the meeting. Women raised their issues regarding running illegal wine-shop within the community and basic facilities like water, toilets, drainage and sewer-line in community. They told how women and children face problem due to lack of toilets. According to the population, toilets are less in number and that are paid toilets. This is a burden on common people. Total 22 women gave their complaints against their husband and in-laws regarding domestic violence, child custody, eve teasing and kidnapping cases, in Panchayat meeting. They shared their problem with Chairperson, DCW. After meeting, DCW (Delhi Commission for Women) issued notice to SHO Shahabad dairy for further action in Gomti kidnapping case. Police took immediate action and supported Sh. Bhagwan Das (Gomti's father). Gomti's father and community members were very thankful to Mahila Panchayat. It helped to develop confidence among community that Mahila Panchayat is capable to do something. 53% 29% 17% 1% Details of the cases during 2016-17 Solved Referred Closed Under process
  • 16. Significant Achievements We have dealt with total 265 cases out of which 88 cases were resolved, 48 cases were referred to other agencies while 29 cases were closed for various reasons. One case is still under process. Major Capacity Building Programs  Two teammates have attended meetings on reporting and process of communication organised by Delhi Commission for Women on April 5th and 12, 2016.  One team member attended meeting on 12th September 2016 for preparation of annual function of Delhi Commission for Women.  Twenty members and Panchayat staff participated in annual function of Delhi Commission for Women on 20th September2016.  One staff attended meeting on 13th October 2016on DVA Act, DLSA, and Role of meditation centre organised by Delhi Commission for Women.  One team member participated in protest on the issue of Triple Talaq held on 8th November 2016, at Jantar-Mantar.  Two team members participated in meeting on preparation of Women Day celebration held at27th February 2017.  Twenty-five members and Panchayat staff has participated in Women Day celebration organised by Delhi Commission for Women on 8th March 2017. Coverage We have reached 5430 persons through our intensive interventions. Major Challenges Major Challenges faced by the teammates are given here -  Panchayat has limited powers and in case of any complainant needs emergency action we cannot help them  In some cases, there is a need to get services of psychiatrist to change behaviour of in- laws/complainant’s husband. There is no such provision with Mahila Panchayat.  Aggressive behaviour of both parties at the time of case hearing has been a tough task  There is no security of Panchayat staff if they fight and blame to each-other and it is very difficult to handle both party on the time of case hearing Impact of the Programme – Women have become aware of Mahila Panchayat, MHL and other support agencies. Many beneficiaries have also suggested other victims to approach the Panchayat. Community people are also aware of the Mahila Panchayat and they support and send the victims to Panchayat. These people convey their sincere thanks to Panchayat and appreciate for timely necessary action on cases referred by them. Panchayat has taken other issues like water, toilets, pension, sanitation, school admission, dark places, CCTV camera installation etc. As a support group, Mahila Panchayat has achieved faith of community and people have approached the Panchayat to get solution of their problems.
  • 17. Triple Talaq, Harassment by Husband and In-Laws! Salma (changed name) lives at Nangloi. She got married with Rizwan at Firozabad 7 years ago. She has three children. Rizwan was unemployed and financially dependent on his father. She with her husband came to Delhi and started living in a rented house. Her husband Rizwan started working here. After eight months, he went to visit his family at Firozabad and did not come back. His family misbehaved with Salma and her father when they went to Firozabad. Salma and her Father came back to Delhi. Next day Rizwan, his family and key persons of Firozabad came to Delhi without information. They reached the house of Salma's uncle and Rizwan chanted Talaq, Talaq, Talaq tendering divorce to Salma. At that time, Salma was not present there as she was at her home. Salma's family came to know the Fatwa through a phone call from Fatehpuri Masjid, Delhi. After that Salma came to Mahila Panchayat, discussed the issue with Panchayat members, and registered her case with Panchayat. Panchayat called her husband and in-laws issuing a notice. Salma's husband and in-laws were present in Panchayat meeting. Panchayat asked about Triple Talaq. Rizwan told us that he chanted the word "TALAQ" for three times. Panchayat members said to Rizwan that it is not right process of giving divorce. According to Sharia Kanoon, you cannot say Talaq, Talaq and Talaq in one time. Rizwan agreed to Panchayat's logic and compromised with Salma. They accepted most of the demands raised by Salma. Today they live together peacefully. Neighbour Doubted Illicit Relationship Devika (changed name) lives at Holambi Kalan. She is working as Aanganwadi teacher in Holambi Kalan. She is living separately from her husband for 8 years. She has one daughter. Devika came to Panchayat office and told us that her neighbour Bimla was torturing her framing the allegation that Devika had an illicit relationship with her husband. Devika has called police for many times but the issue was not resolved. Devika was hurt with the allegation and felt depressed as she was charged with a baseless allegation just because of living separately. She threatened to commit suicide if the issue was not resolved. Our teammates did counselling with Devika, registered her case, and sent a notice to Bimla but she did not join Panchayat meeting. She was intimated again and she came to Mahila Panchayat. Panchayat members asked Bimla why she blames Devika for illicit relation. Bimla denied with the allegation. Panchayat told her that she had no right to abuse anybody without any proper evidence. Bimla accepted her mistake and apologised. Devika was satisfied with the proceedings. Now she lives peacefully and thanks Panchayat. She said, “I am very thankful to Mahila Panchayat that helped me to get my dignity and respect restored".
  • 18. The Program We have continued our work on Gender Resource Program (Samajik Suvidha Sangam) with the support of Delhi Government (Mission Convergence) this year. The program was started in December 2008 and supported many people through its single window approach. State Government has decided to discontinue the program with effect from 30th September 2016. It has been a shocking decision as the program has been very useful to the marginalized people. As the decision has its impact on lakhs of the people and thousands of the staff associated with the program at state level a collective request was made with the government to continue the program. Government remained firm with its decision and the program finally stopped. A team of nine full-time workers has been associated with the program. We have covered Neb Sarai, Maidan Garhi, Rajpur Khurd and Chhattarpur villages under the program. Major objectives of the program are as follows-  Single window structure to facilitate common people  Promote a Public-Private-Community partnership model  Promoting empowerment of women  Awareness generation for better participation  Simplification of process  Ensuring easy accessibility of vulnerable people  Support vulnerable people to access welfare schemes Beneficiary Community Program mainly aims to benefit vulnerable women and poor families. The program has benefitted around 100000 persons (20000 households) working in factories, daily-wage workers, domestic workers and labours. Most of them are migrant people who belong to Bihar, Rajasthan, UP and Nepal. They live in small rented rooms with 5-6 family members. They have to pay more for fewer services as they do not have better option. Their property owners have made small rooms for migrant labour with common toilets and bathrooms that are inadequate in number and poorly maintained. These people are our beneficiaries, especially those who have been left out of the purview of existing welfare system either because of the lack of knowledge about welfare entitlement or they could not prove their right to it for lack of documentary proof. Major Activities Education - We are running NFE (Non Formal Education) centre for dropout children and also motivated children and adults from the beneficiary community to restart their education through enrolling with formal schools/ NIOS. We have also run remedial classes to reduce dropout rate among school going children. Gender Resource Centre
  • 19. Vocational Training We have imparted training in two trades namely beauty culture and tailoring. Total 100 Beneficiaries completed the course of vocational training and skill development for women to the GRC-SK activities for promoting better livelihood. Every year two batches are selected for each course. After six month, an evaluation test is conducted by Jan Shikshan Sansthan and a valid certificate is provided to qualifying candidates. Self Help Group Self-Help Groups (SHG) have been instrumental to instigate the process of women empowerment as they play key role in making the women self-reliant. It gives them the opportunity to develop the habit of savings and participate in various programs that help to develop their perspective also. Total seven SHGs are promoted by GRC during the year having 95 women as member of these groups. Mass Awareness Sessions We have organized two awareness sessions under GRC/SK. Issues discussed in sessions are Dowry, DVA 2006, rape and sexual violence, domestic violence and made the people aware about their rights for their protection from police. We have oriented 50 people through these sessions. Besides, we have counselled with community members to resolve their disputes. We have helped to resolve 36 cases through counselling. Information Centre (Help-Desk) A help-desk (Information centre) was instituted under the GRC/ SK and a help-desk counsellor assisted the people there. The Counsellor provided information regarding government welfare schemes and other programmes to the venerable population who approached the help desk centre. Total 1260 persons were beneficiaries through help-desk. Water-Sanitation-Hygiene (WASH)
  • 20. Water-Sanitation & Hygiene are important for the life of every person. We have organized 12 sessions at community level and made the people aware on these issues. Significant Achievements  Total 77 women/girls have an income after completing the training in cutting and tailoring and beauty culture trades.  Total 100 children and Adults covered under education programme, out of these 35 children are enrolled at school  We are glad to share that 86 beneficiaries getting certificate from Jan Shikshan Sansthan under the livelihood program. Coverage We directly reached 1600 people through various activities. Major Challenges We have faced many problems due to lack of grants. Even after repeated requests and protests, we have not received grant from January 2016 to September 2016. It has been a disappointing experience for us. The beneficiary community as well as the teammates associated with the program has suffered a lot. Organisation with its limited resources has done to cope-up with the situation but it is not enough. Impact of the Programme The program’s impact has also been affected because of inadequate resources. Organisation also found it difficult to cope up with the situation. Management had to explore other options to deal with scarcity of resources. The team associated with the program found it difficult to maintain their moral and enthusiasm. A New Initiative Vocational Training Centre for Women Education is not just about going to school and getting a degree. It is about widening your knowledge, perspective and becoming a good human absorbing the truth about life..........
  • 21. Inauguration of tailoring centre for ensuring better livelihood for women took place on 27th June 2016, at Neb Sarai with the support of “The Rotary Club of Delhi Midwest” & “Singer India Limited". We started tailoring centre on 1st July with 20 trainee women and the setup of 20 sewing machines including one fashion maker machine. There are two types of course, a six- month diploma and 3 months course. Nine girls have completed their course during the year and received certificate from Singer India limited. The Programme Family Counselling Centre (FCC)
  • 22. We have been running Family Counselling Centre (FCC) programme with the support of Central Social Welfare Board since April- 2008. Two counsellors and one part time admin worker are associated with the program. Program primarily covers cases from Neb Sarai, Maidan Garhi, Rajpur Khurd and Chhattarpur in South Delhi. However, any referred case from other localities is also dealt at FCC. Project Goal The goal of the program is to provide counselling and referral based assistance to women suffering from domestic violence, dowry demand, sexual harassment, maintenance, desertion, and custody of children, divorce and other family disputes. FCC provides equal opportunities to both parties in presentation of the facts and arguments. It helps to resolve the matter in a way that is acceptable to both parties. Objectives The program works with an objective to resolve family disputes amicably outside court and help in delivering justice to the victim. It adopts a comprehensive approach focusing on:  Listen to the complainant and understand the problem  Get a written complaint and send a notice to the second party  Listen to both parties and define a framework to resolve the issue  Counsel both parties based on the facts and enable them to reach on a conclusion.  Refer the case to appropriate agency i.e. Family Court, DCW, DALSA etc. in case the matter is not resolved. Beneficiary Community Major beneficiaries under the program are the individual / families who have some sort of disputes and need the counselling support. Community women, local Police, National Women Commission and Delhi Commission for Women are other stakeholders who play important role in helping the beneficiaries. The Program covers Neb Sarai, Maidan Garhi, Rajpur Khurd and Chhattarpur in the South Delhi covering around 20,000 families. We are working in Neb Sarai and nearby vicinities on illiteracy particularly among girls, poor hygienic conditions, gender discrimination / violence etc. As women do not have any support system in the family and society as well, they are on the losing side and need moral and legal support. We have direct 1192 beneficiaries with FCC while more than 3000 beneficiaries covered indirectly through various activities! Community Meetings: We have organised 24 community meetings in our work area with to spread awareness among women regarding their rights, the various laws that exist, and social issues such as domestic violence. Through this, we reached out to 480 women who attended these meetings. We also acquainted them with the role of FCC and motivated them to approach us when in need.
  • 23. Community Awareness Camps: We reached out to 3000 people through 24 camps that we organised during the year. The purpose of these camps was to spread awareness among local women and their family members regarding various legal provisions, legal cells, constitutional bodies and other platforms working for ensuring safety and security of women. Meetings with Police: Twelve meetings were conducted with police personnel in Neb Sarai and Sangam Vihar. Total 36 police personnel attended the meetings focused on the problems faced by women victims when approaching the police. Emphasis was laid on taking adequate measures to ensure timely registration of FIR and providing prompt and effective support to the victims. Advisory Committee: An Advisory Committee has been constituted to help the FCC team. It is comprised of seven members, including, three representatives from Nav Srishti, one worker from ICDS, one legal expert, one medical expert and one police representative. The committee meets on quarterly basis to discuss the nature of cases that approach the FCC, the nature of action taken upon them, challenges faced by the team, and also new laws and amendments. Vigilance Awareness Week: Vigilance Awareness Week was organized from October 31, to November 05, 2016 on the theme of “Public Participation in Promoting Integrity and Eradicating Corruption”. To observe the week and meet the essence of the theme, several meetings with common people were held at various places in the community of Neb Sarai and Maidan Garhi to let more people participate. Furthermore, a rally was also organized on the theme in Neb Sarai in which children, adults and elderly participated carrying placards pertaining to anti-corruption slogans. Achievements:
  • 24. We were able to extend counselling services to 112 cases this year. Besides, we dealt with 16 more cases that were on-going since the last year. Total 62 cases were successfully resolved and five cases remained pending. There are 224 direct beneficiaries. We additionally reached out to 488 beneficiaries through extended counselling to family members. Regular follow-ups after reconciliation are maintained. Delhi Social Welfare Board organized Orientation-Cum- Refresher training for FCC Counsellor/Office Bearers on 5-7February 2017 at Delhi University. Mr. Ram Mohan Shukla and Kushal Pal Singh participated in the training. No. of Cases No. of Beneficiaries Total Cases Solved Pending Referred Direct Indirect 112 62 5 45 1192 3064 S. No. Details Category Number 1 Counselling Cases husband and Wife 224 2 Counselling to family members & friends with cases 488 3 Community Meeting 480 Total 1192 Sr. No. Community Programs Details Number Participants 2 Police Thana Meeting 12 36 3 F.C.C Members Meeting 4 28 4 Awareness Camp 24 3000 Total 3064 Changes That Are Visible  We have witnessed that the people benefitted through FCC have suggested other victims to approach the centre in case of any dispute.  We have good rapport with the local police and get their support whenever needed. It gives a moral boost to our team as well as the victim. S. No. Case Category Figure in No. 1 Dowry 8 2 Domestic Violence 35 3 Alcoholism / Drug Addiction 8 4 Economic Crises 17 5 Family & Property Dispute 7 6 Extra Marital relation 2 7 Mental & Physical Torture 30 8 Any other types of crime/ issue affecting women 5 Total 112
  • 25.  Our efforts under FCC program have helped in improving overall scenario of violence against women. Families and victim women have found the program very useful, as they have been able to resolve the dispute outside the court and in a very cordial atmosphere. Impact There are several instances when the family was almost on the verge of getting split but with the intervention of FCC it was kept united. Problems are reported by men and women both but number of women case is comparatively higher. The initiative has helped many families have a happy living. We have observed that-  Persons whose case were resolved at FCC and other key persons in community send cases to FCC for counselling.  Mostly cases in Family Counselling Centre come from our intervention area while some cases come from other area as well.  FCC team has good rapport with police and community.  Police also send cases to family counseling centre.  Family counselling centre registered case and take action immediately according to need of complainant. So women don't want to go to court or police. They want to get their cases resolved through Family counseling.  Family Counseling solved 62 Cases with its efforts. Quotes from Beneficiaries and stakeholders  Pooja (Name changed) from Sangam Vihar “My conked-out family is united now and I am living happily. It happened due to intervention of Nav Srishti”  Woman from Neb Sarai “I was facing severe family problem and no one intervened saying it was a family matter. My husband did not take care of my children and me for giving any expenses for running house or for children education. After knowing Nav Srishti FCC, I came and filled case here and due to their counselling with my husband and me, our family problem has been resolved. Thanks to Nav Srishti. Major Challenges  Reporting and addressing cases of incest is a major challenge where the family members do not come to family counselling centre.  In some cases victim changes her statement  Sometime family is not interested to file case in court.
  • 26. Couple Reunited to Live Happily Pushpa (name changed) got married with Gopinath in 2002 and have two children. Her husband belongs to Rajasthan. They were living happily for four year after marriage. However, her husband started having doubts about her character and did not allow her to join any family or public function alone. Even if they would go to any program together, he used to have an argument after reaching home and beat up her. Children were scared of this situation. Pushpa came to her parent's home in Delhi. Her father saw injury marks on her body and asked her about those marks than she told him all problems of her personal life. Then her father came to Nav Srishti with his daughter Pushpa on 13 December 2016 for counselling. Pushpa and her father shared all details with counsellor. Counsellor suggested her to file a complaint at nearest Police Station. Then Pushpa filed a complaint against her husband at Pul-Pehlad-Pur Police Station, Delhi- 110044. Then Pul-Pehlad-Pur police forwarded Pushpa’s complaint to concerned police station in Rajasthan police station. Then police personnel from concerned police station in Rajasthan contacted Gopinath and discussed about the complaint. Gopinath apologised for his behaviour and said that he would never do such misbehaviour in future. He also desired to live with his wife. Rajasthan police suggested him to join the proceedings at FCC in Delhi and resolve the issue. Gopinath came to Delhi and joined counselling session. He apologised to Pushpa and assured that he would never misbehave with her and doubt her integrity. Pushpa accepted his apology and the matter was resolved. FCC team kept continue follow-up with family. Counseling worked for the family Kusum (Name Change) lived with her family at Neb Sarai, Delhi. She was married with Suresh Kumar 5 years ago. Some days later, she found that her husband was not doing any job and using alcohol. Therefore, she was facing many challenges for surviving her family. On 2nd May 2016, she came to Family Counselling Centre and told about her problem. We registered her complaint and issued a notice to Suresh Kumar for counselling. After one week, he came to Family Counselling Centre with his father. During the process, we found that Kusum was also on fault for not caring to her child, not cooking food, etc. We did counselling with Kusum and her husband. After our counselling, both agreed to live peacefully. Suresh Kumar agreed to work at private company and Kusum promised to care her baby and husband Suresh. We have followed up this case regularly and found that both were living happily. Kusum told us that she was doing her work properly and Suresh was working in a private company.
  • 27. The Program Nav Srishti with the support of Delhi Social Welfare Board has been running a creche program since 1998 under Rajiv Gandhi National Crèche Scheme. The program benefits the children whose parents are working and economically weak. The creche is running at Neb Sarai village benefitting 50 children between the age group of 1 to 6 years. Four team members lovingly look after the children. The program promotes the holistic development of children by taking care of their educational, recreational and nutritional needs. Regular meals along with milk are served to children each day, and their growth in terms of height and weight is regularly monitored. Health camps and immunization drives are also organized for children. The crèche program also aims at providing a preschool training to children and carries out educational and learning based activities in a playful format with the children. Major activities carried out during the year are as follows - Health Check-up We organized quarterly health check-up and regular growth monitoring for the children. Parents Meeting We organized 12 meetings with the parents of crèche children. On an average 50 parents have attended the meeting. We have discussed many issues during the meetings such as health & hygiene, progress of their children, protection of children, importance of education, child sexual abuse, seasonal diseases, importance of immunization and birth registration, school enrolment, retention etc. Celebrating Independence Day – We organized a program on 13th August 2016 regarding the Independence Day with all the children coming at crèche centre. We discussed about the Rajiv Gandhi National Crèche scheme
  • 28. importance of Independence Day. Children enjoyed themselves and participated in cultural activities. Children day We celebrated Children Day on 14th November 2016 with the children of 10 crèches collectively. The children were very happy and enjoyed themselves participating in various activities like sports, dance, songs and poems. Celebrating Republic Day We organized a program on 25 January 2017 regarding Republic Day with the children of crèche program. The activity was thoroughly enjoyed by all the children and it was a great platform for them to display their talent by participating in various activities such as singing, poem recitation, solo dance, group dance, speech and sloganeering on cleanliness. The importance of Republic Day was also explained to the children and the program ended on a high note with playing of the National Anthem. Major Achievements The program has made a significant change in the health and learning level of children. Children get orientation on formal schooling. We mainstream the potential children to formal schools while they attain the age of admission. It has also helped to promote good habits and positive attitude among children. Parents do appreciate the improvement in their children. Parents also feel relaxed, as they know that their children in crèches are in safe and healthy atmosphere.
  • 29. The Program We have started a new program "Beti ko Padhayenge, Desh ko Aage Badhayenge" in Sangam Vihar and Neb Sarai in South Delhi from August 2016 onwards. The program is supported by Oracle. A team of seven members (one full-time and six part-time workers) is associated with the program. Project Goal The program has a goal to change the situation of adolescent girls positively in the communities through providing opportunities of education and life skill by undertaking various activities and awareness raising methods. Objectives The programme intends to bring a change in the undignified situation of women and girls in the communities through providing opportunities of education for girls who are deprived from education due to various reasons. Besides, it aims to minimize the widespread gender disparities among the community by undertaking various awareness raising methods. We have mainly worked with adolescent girls. Beneficiary Community Sangam Vihar is one of the underdeveloped colonies in South Delhi and has large areas of forest, densely populated residential areas and unused land connected on the other side with Haryana borders. Government schools need to improve the quality of education and other related services. Sangam Vihar needs proper transportation services. Around 30,000 people from I, K and F blocks in Sangam Vihar are covered under the programme. The beneficiaries are mainly migrant families from various parts of the country i.e. Bihar, Uttar Pradesh, Uttarakhand etc. Major Activities We have initiated three remedial classes at Sangam Vihar and at Neb Sarai where around 116 girls in the age group of 11- 16 years have been enrolled. They have attended classes 5 days a week facilitated by a trained teacher. One Bridge course class has been in place at Sangam Vihar where dropout girls are enrolled and it runs 5 days a week. Dropout students were "Beti ko Padhayenge, Desh KO Aage Badhayenge"
  • 30. enrolled for 10th standard examination with NIOS. Among 55 girl students, 40 students were enrolled with NIOS. On 25th September 2016 at Sangam Vihar, the project “Beti ko Padhayenge, Desh Ko Aage Badhayenge” Supported by Oracle has been inaugurated by Ms. Reena Banerjee and girls of area. It is a Girl Child Education Program. Capacity building Major activities organised under the program include monthly life-skill training, special events on various issues, special day celebrations, career building (only in Sangam Vihar). With the help of career building programme, we enrolled and motivated around 40 students in the NIOS Schooling for secondary education. As a result of life-skill training, women and girls became aware of their rights; gender and other related issues. The issues covered in the life-skill training are self & family, gender, nutrition, hygiene and my body. We conducted both remedial and bridge classes for normal and dropout students. As majority of the girls are from poor families, these free classes help them to improve their study. They get necessary support at the centre. We ensure friendly atmosphere to the students by giving extra support by teaching them other subjects like computer, science other than Hindi, English and Maths that are taught at the centre. There is a provision of free library on every Friday for the students. Coverage The program has benefitted 689 girls through various activities. Besides, we have covered more than 3600 families through awareness generation activities. Girls from Sangam Vihar Delhi areas happy on 25th March 2017as they received their hall ticket for 10th standard examination from National Open School. Their hopes for further study were shattered when they had to quit their study. Now these hall tickets have given wings to their hopes.
  • 31. Major Challenges Many girls who have discontinued their studies after 10th standard come to us with an expectation for enrolment in NIOS for 12th standard examination. On the one hand, when we are facing difficulties to accommodate these girls with the available resources, it is also not appropriate to deny these girls on the other hand. To convince the girls to enrol in the schooling programme is easier but convincing their parents has been a major challenge. Many girls do not complete their education as either they are sent to their native village for work or they are married in early age. Impact of the Programme With the help of these programs, the students are able to communicate and raise their voices against violations in the society. They find a space to reach out several problems, which they cannot communicate with their family. As the programme is based on girl education that is free of cost, it is helping the community. Bridge class is a good support to the girls of community to open their door of education again. Anchal’s mother Deepa says, “I am very lucky that my daughter Anchal was given opportunity by Nav Srishti to start her education that stopped after 8th class. It was very helpful for girls as they can freely share their views that they cannot share with family members. Kiran Is Doing Well At Her Study Now Kiran D/o Sh. Kanchan Singh, a resident of J Block Sangam Vihar is studying in sixth standard. She was weak in her study when she came to our centre. She was not getting proper support at government school as the basic facilities are not available to ensure quality education. She attended computer classes and science tuition classes in our centre that helped her to improve her performance and significant improvement in her studies can be seen now. Being from economically weak family, we helped her in form of other necessary things needed to continue her education. Ranjana Fought For Her Dreams Ranjana Devi, d/o Bhagwan Das is 25 years old. Her family forced her to drop education seven years ago and gave constant pressure to get married. However, Ranjana Devi was determined to complete higher secondary education before getting married. She contacted us for enrolment in 10th standard and overcome pressures made by the society and her family. Finally, she is enrolled in class 10. She is studying seriously eyeing on good results. Swabhimaan
  • 32. The program We have implemented "Swabhimaan" program with the support of Oil & Natural Gas Corporation (ONGC) in Sangam Vihar, South-Delhi. Five volunteers have been associated with the program to carry out activities under the project. Project Goal Project has a goal to change the situation of women and girls who wish to continue their education or want to develop some vocational skills. We have helped potential women and girls providing opportunities of education and vocational skill development. Objectives The program intends to bring a change in the undignified situation of women and girls in the communities through providing opportunities of education for girls (who are mostly the first generation learners) and train them in vocational trades so that they can get suitable job or start their own venture. Besides, it aims to minimize the wide spread gender disparities among the community by undertaking various awareness raising methods. Beneficiary Community Local women and girls aged 16 to 25 years have been major beneficiary under the program. Besides, program reaches to large section of the society through awareness generation activities. Around 30,000 people living in I, K and F blocks in Sangam Vihar are covered under the programme. The population covered are mainly migrant labour families. Major Activities We have initiated one stitching class, one beauty parlour class and one bridge class for 10th class by NIOS at Sangam Vihar. Women/girls are attending classes 6 days a week. After training, we provide a valid certificate and a kit containing necessary equipment (Machine, Parlour items etc.) to qualifying candidates. Significant Achievements With the help of these programs, the students are able to do better at their study and develop vocational skills. Besides, it has helped to improve their knowledge and perspective on other related issues. They find a space to share several problems that they could not discuss at home. After training, some of the girls are working at nearby Parlour and garments units. Impact of the Programme As the programme is based on girl education, it has helped the girls. It was very helpful for them as they could restart their education and learn new skills. They find themselves more confident and comfortable in communicating their thoughts and sharing experiences.
  • 33. Coverage Total 70 girls are benefitted through parlour and around 70 girls have been trained in stitching & 40 dropout girls completed their 10th standard education. Major Challenges Many girls do not complete their education. Either they are sent to their native village for work or they are married in early age. Convincing their parents on girl education is a major challenge. Our team has worked hard in this regard. Lalita helped her family to survive I am Lalita; my husband's name is Vijay Kumar Yadav., I live at Sangam Vihar. My husband was working as casual labour. My brother-in-law has borrowed loan against my husband’s guarantee. It became a hefty amount with its interest. He failed to repay loan and as a result, my family fell in severe debt. Ultimately, we had to sell our house and pay the loan. My husband went to mental depression. Our family life was completely shattered. When I came to Nav Srishti center, I do not know how I would manage my family. Nav Srishti has not only trained me but also given support in developing linkage and opportunities to get work from other sources. After learning tailoring, I started working. My three children are going to school. I am earning 6000 to 7000 per month by stitching work. Now, somehow my family is surviving. Shalu's Dream Became a Reality Twenty-one years old, Shalu joined Beauty culture training. She is 12th standard pass. She was very punctual during her training period. Unfortunately, she lost her father due to his illness and lost her only brother in a road accident. She had no knowledge about parlour when she joined parlour course. However, she was determined that after training she would be a breadwinner for her family, as there is no male member in her family. She has a mother who is bed ridden and four younger sisters. Her dedication gave her courage and her family could survive as she started earning after completing the training. Now she is popular for her hard work and other women give her example to their daughters. Shalu is a role model for other girls in her society.
  • 34. The Initiative Nav Srishti has been running Health Clinic with its own resources at Sangam Vihar in south Delhi. One doctor and two volunteers are associated with the program. The clinic mainly benefits the people of F, K & I blocks in Sangam Vihar and provides consultancy and basic treatment for common diseases. Serious cases are referred to concerned hospitals for proper treatment. Objectives The initiative intends to give medical support to poor community people, as the health facilities are not easily available for the community. Beneficiary Community I Block, K Block and F block in Sangam Vihar comprising around 30,000 people are covered under the program. The population covered are mainly migrant labour families. Significant Achievements We started the program with the support of an organization that could not mobilize the resources and had left the program. We realized that the program was very needful for the common people and decided to continue it with our own limited resources. We have received support in form of medicine from Surekha Public Charity Trust, Delhi. The support has enabled us to provide medical support to marginalised people in the area. Sangam Vihar health Clinic
  • 35. We have provided medical support to more than 12000 persons during the year. We have also helped people in getting diagnostic facilities at reasonable rate and sought collaboration with some labs. We have appointed a MBBS woman doctor at the clinic. It ensures that local women feel comfortable to talk about their problems. Major Challenges As we have very limited financial resources, it is very difficult for us to have a full-time doctor to work for reasonable honorarium as well as mobilize free medicines for the health centre. Finding good diagnostic facilities at subsidized rate is also a big challenge. Finding volunteer to work at clinic has been a tough task. Impact of the Programme The programme has benefitted local people and helped them to get basic health services. People from the community particularly women have appreciated the initiative. They shared that they could get the opportunity to discuss their health problems with woman doctor. Anchal is Healthy and Back to Study Anchal is a 16 years old girl and a student of bridge class run by Nav Srishti at Sangam Vihar. She was suffering from fever. Her family approached a local quack practicing in the locality. He gave her some medicines but her condition was not improving and got deteriorated day-by-day. As there was no improvement, Anchal's mother shared the problem with our staff who told about the health clinic run by Nav Srishti. She came to the clinic and shared about her disease and the treatment she has taken so far. The Doctor at clinic suggested having few laboratory tests. Next day Anchal visited the doctor with her diagnosis reports. Lab reports suggested that she was suffering from severe typhoid. Doctor suggested medicines accordingly and Anchal took treatment properly. Now Anchal is cured from typhoid. She has joined her study back. Her mother is thanks Nav Srishti for providing good treatment.
  • 36. Our work with Aga Khan Foundation (AKF) as a resource organization has been continuing this year also. Mohalla Health and Sanitation Committees (MHSCs) have entered a new phase to be promoted as NGO. As the MHSC members need some basic inputs to develop their bylaws and other necessary mechanism, we have helped them in this regard. We have organized basic orientation sessions for community leaders focusing on establishing community-based group to strengthen the ECCE activities in the Aanganwadi centre called “Aanganwadi Sahayta Samooh”. We facilitated the discussion on following issues:-  Need of the group formation and its formation process.  Objectives of the Aanganwadi Sahayta Samooh  Role & responsibilities of the members We have also facilitated orientation session on the issue of child protection with different groups in the community like youth groups, adolescent girls groups and women groups. We also used some audio-visual inputs to make the participants more aware on the issue. Short film “Chuppi-Todo” was a revelation for many participants. They appreciated the efforts and assured that they would work to make their society safer for children. Working as Resource Organization
  • 37. The Program We have been implementing Child Centred Community Development Program since July 2008 in Holambi Kalan; Holambi Kalan is a suburban area in the Narela Sub Division of the North- west district of Delhi, India. Metro Vihar a large rehabilitated colony is a part of Holambi Kalan, Narela of North West Delhi district, Delhi with total 8157 families residing. The Holambi Kalan along with Metro Vihar has a population of more than 52000 persons. This area lies between Alipur, a small Block township, in the east and Bawana, a newly set up industrial town, in the west. In Holambi Kalan, number of children up to the age of6 years is more than 6000 that makes up around 14% of total population. Average Sex Ratio of Holambi Kalan village is 849, which is lower than Delhi state average of 868. Child Sex Ratio for the Holambi Kalan is 903, higher than Delhi average of 871. Holambi Kalan has lower literacy rate compared to Delhi. The literacy rate of Holambi Kalan was 67.50% compared to 86.21% of Delhi. In Holambi Kalan, male literacy stands at 76.09% while female literacy rate was 57.27%. People living here were relocated to this place due to the construction of metro rail in their original area of residence. However, it was observed that among the three areas Holambi Kalan lacked even the basic infrastructure. The area has developed considerably in the last 15 years, but many civic problems exist that are of major concerns. Holambi Kalan is poorly connected by public transport. A few buses ply to the area during the day, and the bus service is not available in the evenings. In emergencies, people have to resort to expensive transport like autos, which charge up to Rs. 200/- to reach the city. Such poor connectivity has affected the life of the residents by limiting their access to basic services and employment opportunities. Poor connectivity of Holambi Kalan presented very few employment opportunities available to the residents of this area. The male members of the households were employed as petty traders, vegetables vendors (Rehdiwaalas), contract labourers and daily wage earners especially and were especially unskilled labour. Some persons were also engaged in making mats, working in the nearby factory on a contractual basis. Intervention Area: We are covering more than 32000 persons in all three areas of Holambi Kalan i.e. Metro Vihar Phase 1, Phase 2 and Metro Khurd. There are 39 Aanganwadi Centres, 8 MCD Primary schools, 4 senior secondary schools and 1 dispensary in the program area. CCCD is better understood as combination of program, selection, design, method, relationship involvement & competencies that are sensitive & tailored to a particular context. We are working on seven domains {Child Protection & Participation, Education, Early Childhood Care and Development (ECCD), Health, Water, Sanitation and Household Economic Security& Disaster Reduction and Management} to achieve the goal. Child Centred Community Development Program
  • 38. Project Goal: The Program has a goal to work on right based approach in which children, families, youths and communities are active and leading participants in their own development. It enhances their capacity and opportunity to work together with other stakeholders to address the structural causes & consequences of child poverty at all levels. Children and their families are mainly benefitted through the Program Objectives: Major objectives of the program are as follows-  Child Protection & Participation: -Strengthening social and legal safety nets to protect children. Right to children’s participation as active citizens  Health- Nurturing the journey from a Healthy mother to a healthy child  Promoting Education: Improve holistic learning and quality education (pre-primary to secondary education) in ECCE/Aanganwadi Centres and schools benefiting children in the age group of 3-18 years directly and through advocacy.  Household Economic Security: -Improve youth economic security and financial inclusion that directly benefits to youth and women from 18-29 years  WASH: Improved access to water, sanitation and hygiene services directly benefiting to children & youth and children& youth through advocacy  Disaster Reduction and Management: Right to life with dignity during emergencies and preparedness Beneficiary community Program mainly aims to benefit local community people (Women, Children, Adolescents and Youths) and build their capacity to raise the issues related to their development. Strategies Child Development Health/ WASH/ Education/ Child Protection /HES/DRM Program Community Mobilization Capacity Building
  • 39. Major activities Major activities carried out during the year are given here- Health Total 351 monthly sessions with 4865 pregnant/lactating mothers were conducted at 39 AWCs during this year on safe motherhood, 10 PHC interaction sessions were conducted at DHS dispensary with 520 women on health facilities available at DHS dispensary and the day wise theme covered at dispensary. Fourteen sessions of SAAS BAHU JALSA (caregiver) for mother &childcare were conducted. Thirty-three sessions of Block wise nutrition demonstration were conducted with 1160 pregnant, lactating mothers and adolescent girls on tips on cooking nutritious food. Three General Health Camps were conducted in collaboration with Max Hospital benefiting 761 patients. Father Orientation session on MNCHN was conducted with 35 persons on importance of childcare & family planning. We have also celebrated World Health Day & World AIDS Day in the community with 455 community people on the topic of depression is a state of low-mood and aversion to activity that can affect a person's thoughts, behaviour, feelings, and sense of well-being and the sign, symptom & prevention from HIV/AIDS WASH Regular monthly meetings were organized with school WASH monitoring committees at 8 schools on water borne disease, vector borne disease, advantages of hand washing with soap at critical times, advantages of using toilet, disadvantages of open defecation, advantages of safe handling and storage of water. SMC members were trained on school WASH development Plan. At the community level, we have monthly meeting with four Swachchhta Samitis on seven component of sanitation, different model of solid waste management and advantages of solid waste management. We organized Sanitation yatras, street-plays, Mohalla Sabhas and celebrations of Global Hand Washing Day, World Toilet Day & World Water Day for the awareness on WASH issues in the community.
  • 40. Household Economic Security We have organized regular meetings with 30 women groups, 28 youth groups, 28 adolescent girls clubs and 6 SHGs on financial literacy and economic rights. Around 1300 youths between 18-29 years of the age attended regular sessions on career counselling & personality development. Total 89 youths attended the training on soft-skill that is helpful for the job selection. Twenty-three SHG leaders were trained on community managed micro finance. Women Day &Youth Day were celebrated in which 1534 people participated and came to know about women and child rights. Child Protection We conducted a training program for staff and youth leaders on child protection redressal mechanism in two batches, one for all CCCDP/ DLC staff and other one for youth leaders. There are 3 Bal Suraksha Dal in Metro Vihar Phase I, Metro Vihar Phase II and Metro Khurd having 45 members. We have two child media clubs in Metro Vihar Phase II and Metro Khurd. There are 14 children in the media clubs. Monthly meeting of the clubs were held at the centres. Total 1410 sponsored families were made aware on child protection “Suraksha Ghera”. Through these monthly meetings, community people decided name of the responsible person and the approach to be adopted on the spot in case of child abuse. We have one Youth Advisory Group, which helps us in planning & implementing the program. One of our youths is also the member of Plan National Youth Advisory Panel. State level consultation was also held for advocacy for the ICPS implementation at state level in which different stakeholders (Government institutions as well as NGOs) participated. Education Regular Monthly meetings of Bal Sadan & SMC members held in eight MCD Primary Schools. SMC members were trained on their roles & responsibilities, importance of education, especially for girl child, and RTE Act 2009.An interface meeting conducted with SMC, PTA BAL SADAN members with 48 participants on sanitation services, drinking Water facility, dropout,
  • 41. irregularity of teacher, non-scholastic activities like quiz program on math, science etc. Pravesh- Utsav was organized for new enrolment in class one. We along with Sarva Shiksha Abhiyan have jointly made efforts to reduce the dropout numbers. We organized district level meeting with education department and ICDS officials on quality education. We have organized bimonthly sessions at 39 Aanganwadi centres to increase the enrolment of children. We involved 5978 children through different development processes. Five parent development programs were conducted with 85 parents. ECCD staff was trained on ECCD strategy. One model Aanganwadi centre was developed. Disaster Reduction and Management: Forty-two volunteers were prepared for the emergency response team. Mock-drill in eight schools was done with DDMA. Health  Total 2358 pregnant women registered themselves in dispensary for their first ANC.  Total 369 women have chosen institutional delivery. They were oriented in Mother Group meetings about the benefits of the institutional deliveries.  We have educated pregnant women on breastfeeding to the new-born baby within 48 hours of the delivery. With the result, 465 mothers out of 496 started breastfeeding to their children within 48 hours of delivery.  Total 484 children (0-9months) out of 523 were fully immunized during the year and remaining children's immunization is going on as per their age. 1246 2358 0 500 1000 1500 2000 2500 No. of pregnant and lactating mothers availed ANC/PNC facilities 2015-2016 No. of pregnant and lactating mothers availed ANC/PNC facilities 2016-2017 step towards safe motherhood Series1
  • 42. WASH In this year, 1482 more community people have started using potable drinking water &we have witnessed decreasing number of cases in water and vector borne diseases in area. Forty-seven Mohalla committee members including RWA and Swachchhta Samiti members, sanitation/malaria department workers were trained on different models of Solid Waste Management. Repair of big drain and cleaning of small drains was also completed. Education Institutional deliveries in the project location during the yaer 2015-2016 Institutional deliveries in the project location during the yaer2016-2017 292 369 Institutional Delivery Series1
  • 43. Number of children enrolment in ECCD Centres has been increased by 10% Household Economic Security Total 87 youths linked with PMRKVY got regular employment and they are getting a good salary that is more than minimum wages decided by the government. Total 123 women were linked to different vocational training programs under PMRKVY or income generation programs. Total 53 girls referred for market orient training Child Protection: Forty-five children are identified involved in substance abuse. Twenty-five of them are mainstreamed or referred to SPYM. Two children reported and saved before the incidence of child marriage. Thirty-two cases of child sexual abuse were reported. Challenges: Schools denied the admission under RTE Act provisions to the children above than 14 years. Getting permission from the education department to enrol the overage children has been a tedious job. Government's ignorance on sanitation issue has been a major challenge. Approximately 70% people still go for open defecation. Health facility is quite far from here. Ensuring proper medical assistance has been a challenge in given circumstances. Quotes from Various Stakeholders: 140 94 85 72 Total identified out of school children (m/f) between age group 6- 14 yrs 2015-2016 Total no of Children admitted in school 2015-2016 Total identified out of school children (m/f) between age group 6- 14 yrs 2016-2017 Total no of Children admitted in school 2016-2017 Decreasing Dropout Rate Series1
  • 44.  Manju, a BSD member said, "Earlier I was reluctant of talking to the Police, but now I am fully confident and have no hesitation."  Suresh a Child Club member said, "After joining the media club I learnt drawing skills and now I participate in drawing competition held at school and perform well.  Rajeev, a children club member said, “After joining the group I keep my point well"  Neena Jain, Aanganwadi worker said, "number of children coming to Aanganwadi is more than ever before; parents also share their views with me about the development of children, I am enjoying my working very much."  Manoj, Youth Group member, “After taking the training in soft-skills, my confidence level is improved and I was selected for job in my first interview"  Rina Devi from Community, "The gas cylinder burst in our neighbourhood set the house on fire. I knew the helpline number and called fire-brigade. Fire-brigade reaching in time avoided the more damage." The Program This Time She Got a Normal Baby My Name is Parween (Name Changed). I live with my family at Metro Vihar Phase-2. I have three children (two girls and one boy). One of My daughters& one son are physically challenged by birth as I was unaware of ANC services and did not register myself at Aanganwadi centre, Dispensary or Hospital. I along with my physically challenged children am facing lots of difficulty. When I took them to the Doctor for their treatment, the Doctor said that due to less amount of calcium deficiency has been major reason for both children being physically challenged. I conceived for third time. I was lucky this time as one of Nav Srishti team members came to my home & advised me to register my name with the dispensary. She told me to participate in monthly meeting being organised for pregnant women. After that, I regularly participated in monthly meetings for pregnant women. In these meetings, I got lots of important information like tracking the movement and weight growth of baby, Hb level, importance of iron folic acid, calcium, TT1 & TT2. I followed the instructions I learned in the meeting. I also delivered my baby at hospital and completed PNC check-up timely and gave attention on immediate & exclusive breast feeding, timely & proper immunization. Now my baby is healthy and happy. At last, I can only say that "Choti choti jankari aapki zindagi ko khushgawar bana sakti hain" (Even small information and updating can make your life happy) "Dynamic Digital Learning Centres"
  • 45. We have continued our efforts on a new program "Dynamic Digital Learning Centres" initiated from February 2015. The program is being implemented at Holambi Kalan Metro Vihar Phase-1 & 2. Six fulltime workers (one project coordinator and five facilitators) and six part-time workers (five mobilizers and one caretaker) are associated with the program. Objectives The program has an objective to ensure increased access to opportunities for self-development to 5000 girls/women between the age group of 15 – 25 years in Delhi. Beneficiary Community We are working in the Holambi Kalan. Program mainly aims to work with the girls/women between the ages of 15 to 25 years. The project focuses on the unique situation of adolescent girls in urban public spaces. It works with adolescent girls to support them in building their capacity, i.e. to define their own goals and act upon them. The appropriate methodologies and strategies are used to support the participating girls in acquiring leadership skills and assets. We plan to reach around 5000 adolescent girls from 15-25 years of age and 17000 community persons. Our aim is to link girls in community with each other using feasible method such as cloud computing, networking and internet where they learn to develop their education in difficult subjects, leadership, communication, negotiation skill and upgrade their information about safety issue. Major Activities More than 2400 girls graduated from these five digital learning centres. We have conducted education support classes of Mathematics, English and Science for the girls studying in 9th and 10th standard. We organised sessions on personality development, career counselling, adolescent sexual reproductive health and gender equality for dropout and other girls. We have directly reached 17000 community people through Gali meetings, community events on education awareness programmes, parents meeting, and celebrations of Women Day, Girl Child Day, and ICT Day etc. We also conducted capacity- building programs for staff on personality development.
  • 46. Impact of the Program It was observed that through digital learning technology girls are enabled to grasp concept more quickly and easily, to connect theory and application more rapidly. In the education class, the girls got better result as compared to last year. Two or three girls in each centre got the more than 70% marks in Mathematics, English and Science in 9th and 10th standard. Girls became more aware on reproductive sexual health and gender equality. As a result of personality development sessions, there is change in confidence level and communication skills as well. Quotes from Beneficiaries and Stakeholders  Kajal, student of ninth class said, ‘I like to read through the digital education, it will help me to increase the marks percentage.’  Anjali, student of 10th class said, "Weaved the tuition fee because we solved the difficulties at the centre."  Priya, student of ninth standard said, "After getting education through digital learning centre, I have no fear of teacher's temper."  Ragini, student of 10th standard said, "I secured good marks in 10th standard.Now I am the topper of my class."  Gulshan, student of 10th standard said, "After joining the EDLC center, I complete my school homework easily with the support of teachers& facilitators and I am also improving my knowledge & skill". Major Challenges  In some families, husband and wife both are working in factories/as a casual worker. The elder child takes care of the younger children; in that situation, it becomes difficult to motivate the family to send the child to education centres.  Some of the families are not so motivated for the importance of education among girl child.  Early marriage is one of the major reasons for the dropout from the centre.
  • 47.  Internet connectivity is also one of the challenges in the working area Now Sapna is Doing Well at Her Study Sapna (Name changed) is 15 years old girls. She lives at Metro Vihar Holambi Kalan, Block-C, phase 1. She studies in Govt. Co. Ed. Sr. Sec. School. She belongs to UP. Her father’s name is Shri Vinod and mother’s name is Smt. Meera. She belongs to a poor family and lives with her family in a very small house. She has six siblings (three brothers and three sisters). Her father is a chik-chatai maker and sells other items too as per festival demands. Her mother works at home. She belongs to the community, where most of girls do not study or dropout from school at primary level. In-spite of all adversities, she wanted to complete her study. She also helps her mother in her work after coming back from school. She came to know about DLC centre during a visit of community mobilizer. After that, she came at centre and joined DLC centre. She liked it very much and attended the centre regularly. She passed 10th class and got admission in 11th class. She is doing well at her study as she gets proper support at centre. She also thanks Nav Srishti for DLC centre support. Ragini Secured First Position My name is Ragini. I live at Metro Vihar Phase-2 Holambi Kalan Delhi. My father is an auto driver. I joined the centre when I was studying in ninth class. I secured 60% marks in Eighth standard. I got good support at DLC centre and got 70% marks in ninth standard. However, I was not satisfied with my result; I wanted to do better. I worked hard and in 10th class, I got first position in my school. Following is my progress detail- Class CGPA Grade % 8 60 B 60 9 CGPA=6.8 B2 70 10th CGPA=7.8 B1** 75 I am thankful to all teachers that they understood all the students equal and tried their best. I never saw in my life such type of centre, classes run through internet. It has been very helpful for me and other students as well. I am thankful to Nav Srishti-
  • 48. The Program We have been running Early Childhood Care and Development (ECCD) units with the support of Plan International and LIC of India since September 2015. The program aims to protect the right to survival of a child in need. It emphasizes on a holistic approach focusing on child’s physical, emotional and social development as cognitive right. Objective of ECCD is to nurture the children for their physical and mental development and to prepare them for schooling with right attitude and habits. Program covers the children up to the age of 6 years. We are running pre-school care for children for children up to the age of 6 years and remedial support for the children aged 6 to 12 years. The program has benefitted 360 children through 12 creche units. Program Area Neb Sarai is a village area, which is located in the South Delhi along with the road to Indira Gandhi National Open University. We have been working since 1998 in this area. There are 25000 households in this area. We are working with around 12000 households from weaker sections of the society. Most of the beneficiary people are working as labour in factories, casual daily worker, domestic workers or hawkers. They all are migrant people who belong to Bihar, Rajasthan, UP, Nepal etc. They are living in small rented rooms with 5-6 family members. Average monthly income of the family is Rs. 8000. In most of the families, both man and woman are working and their children remained unattended at home. These children are vulnerable for abuse and their safety is always at stake. These children are our primary beneficiary at crèche program. Similarly, we identified 60 children from Holambi Kalan whose parents are working and have no support mechanism to keep children safe. Major Activities Early Childhood Care and Development Program (ECCDP)
  • 49. Health Check-Up Camps- We are running total 12 crèches. We have organized 39 health check-up and growth monitoring camps. Total 2313 children (1309 girls and 1004 boys) participated in the camps. Parents Meetings We organized 12 meetings with the parents of our crèche children. In every month, around 300 parents attended the meeting. We have discussed some important issues during the meetings such as health & hygiene, progress of the children, protection of children, importance of education, school enrolment and retention, child sexual abuse, seasonal diseases, importance of immunization/birth registration etc. Parents were very active and tried to get some useful information. One woman named Laxmi (Mahi's mother) asked the doctor what she could cook for her daughter that is good in winter. Doctor Mitra suggested her that she can give boiled egg and nutritious Khichadi frequently. She also suggested that children should be given warm water to drink. Fakhrunnisha (Altab’s mother) discussed with the doctor that her son’s height is not increasing and that he eats soil. The doctor advised her that she should cook semi-solid food for her child like nutritious homemade vegetable soups and juice such as carrot or tomato juice. She should also send her son for playing outside only after meal. Facilitating on School Enrolment – Street-Plays We organized two street-plays on 14th and 28th October 2016 on the issue of school enrolment in the area of Dhankar Mohalla and Kumhar Basti, Holi Chowk and Kabari Basti at Neb Sarai. We outsourced services of Mahak Delhi theatre group to perform street-plays. Approximately 350 people watched the street plays.
  • 50. Objective of the program was to make the people aware about school enrolment and importance of education. These street-plays benefited the people as they get lot of information regarding school enrolment. They were very happy to get the information and they told that such programs should be organized from time to time. Awareness Session We organized 13 awareness sessions on the issue of school enrolment and the importance of education. Total 1515 women and 401 men participated in these sessions. During the sessions, we made them aware about importance of education and discussed the education status of their children. People told that we have faced lot of problems during the enrolment of children. We assured them for necessary support in dealing with school authority and to support preparing Aadhar card for children or filling forms for parents etc. We also discussed the issue of quality education with community people during these awareness sessions. Immunization Drive We organized immunization drive on 19th November 2016 in collaboration with Neb Sarai Health Dispensary. Before the drive, we listed unimmunized children through door-to-door visits. Then we met the Doctor at dispensary, discussed about listed children, and organized the drive. We organized door-to-door visits for generating awareness about immunization. We organized a rally on 23rd December 2016 to make the community aware on immunization. Around 61 children immunized in this camp. Street-Plays We organized street-plays on 19, 23 and 27 November 2016 on importance of immunization at Kumhar Basti, Holi Chowk, Dada Khera and Kabari Basti (Neb Sarai). Approximate 350 people watched these plays and got information about immunization. Mahak Delhi Theatre Group performed these street-plays. Awareness Sessions We organized six awareness sessions on the issue of importance of immunization. Total 914 women and 246 men participated in the sessions. People were made aware about the issue during that programme and motivated to ensure proper immunization of their children.
  • 51. Facilitating the process of birth registration– Birth Registration Support Camp- We organized support camp on the issue of birth registration on 26th December 2016 at Neb Sarai with 300 parents. We invited Mr. Gulshan Kumar (Sub Registrar, MCD Green Park) to educate the parents on how to apply for birth registration and importance of the same. Various Activities - We organized door-to-door visits; a rally on 24th December 2016 and three awareness sessions with 707 persons (577 women and 130 men) and made the people aware on importance of birth registration of children. Celebration on Independence Day We organized a program on 13th August 2016 in connection with the Independence Day with all the children coming to our crèche centres. We discussed about the Independence Day and Freedom Movement. Children enjoyed themselves through cultural activities. Children Day We celebrated Children’s Day on 14th November 2016, with the children of 10 crèches. Children were very happy and enjoyed themselves with various activities carried out during the program. They played different activities like dances, songs, games, poems etc. Celebrating Republic Day On 25 January 2017, we organised a program regarding Republic Day with the children of crèche program. The activity was thoroughly enjoyed by all the children. It was a great platform for them to display their talent by participating in various activities such as singing, poem recitation, solo dance, group dance, delivering speech and shouting slogans on cleanliness. The importance of Republic Day and salient features of our Constitution were also explained to the children. The program ended with playing of the National Anthem. Celebration of Women Day On 10th March 2017 during the parents meeting, we organized a session regarding International Women Day. Parents were very happy that day and enjoyed themselves. We discussed about the history of Women Day and its relevance in our society. Major Capacity Building Programs Following capacity building programs were organised during the year:
  • 52. 1. Training programme for WASH group on Solid Waste Management was organized in November 2016 in which 31 people from our work area participated. 2. Orientation of SMC members on DRM was organized in December 2016 in which 50 SMC members participated. 3. Training of Staff on Stick & Stone Module of child participation was organized at Jaipur in November 2016. Two teammates participated in the training. 4. Training of Staff on parents development programme was organized in December 2016. Three teammates participated in the training. 5. Two days training of volunteers on Disaster Preparedness was organized in January 2017. Total 30 volunteers participated in the program. They were trained on First-Aid and Fire Control & Safety. 6. One-day training on SLTS was organized with 30 SMC members in January 2017. Immunization drive- Total 115 children have been immunized, through the drive successfully. Out of these immunized 115 children, 77 children have been enrolled in crèche programme and 38 children got multivitamin drops. Significant Achievements  Improved health status of children and mothers  Improved economic status of family of children  Positive change in behaviour of children  Improved eating habits in the children  Community is more aware about immunization of children  Community is more sensitive about birth registration  Community awareness increased about enrolment and retention Coverage Program has benefitted total 360 children through various activities. Major Challenges  Both parents are working; the adjustment of the timing has been a challenge. Their working hours are based on the type of their work.  Frequent migration of parents disrupts the continuity of the program  In home, few parents not maintain hygiene and safe drinking water as a result children fell sick more frequently. Impact of the Programme The impact of the programme has been very positive. Parents, especially women are happy to enrol their children at crèche. They told that before crèche programme, we were always worried about safety of our children, but now we are relaxed and feeling good. We go to work place without any tension and our economic status has become better than before.