1. NATALIA ROJAS RODRIGUEZ
La Uruca, San José, Costa Rica
Céd: 1-1183-0181 / Cel: (506) 8846-3330
natthalia18@gmail.com
cr.linkedin.com/pub/ /1b/b41/7b9/
PROFESSIONAL PROFILE:
In charge of the Administrative Area, with 10 years of experience in multinational companies and
knowledge in human resource management. High experience in Customer Service, Recruitment and
Projects. Strong management skills agenda and executive’s attention, departmental planning and setting
goals. Knowledge Workday and SAP. Focused on creating positive work environment, great powers of
persuasion and motivation.
WORK EXPERIENCE:
HEWLLET PACKARD - HP INC January 2008 – March 2016
Responsible for the preparation of expense reports, human resources focal, records management and
other administrative requirements of the organization
By implementing an expense report for all the organization
 Generating a monthly updates for the organization leaders
 Networking with the finance department
 Provide visibility in order to have a budget/expense control
 Minimized / Duplicate expenses within the organization
By boosting a program search for new suppliers.
 By promoting a search program for refurbish parts
 Creating a supplier list for US & Canada
 Implementing cost reduction program
By Creating Volunteering Program sponsored by the Organization
 Creating Social Responsibility activities
 Promoting team work/ engagement
 Collaborating with the company global volunteering challenge
QUALFON S.A
Collections Department Team Lead September 2006 – November 2007
Responsible of the Customer Escalations, second level of escalation.
 Generating good Customer Service Strategies, by creating an excellent work environment
 Assisting with organizational metrics, with the QA Department
 Boost passion for customers
DAKOTA IMAGING
Medical Documents Data Entry Februray 2004 – September 2006
Data Entry agent

2. ACADEMIC:
CCCN: Centro Cultural Costarricense Norteamericano 2005
INSTITUTO UNIVERSITARIO BOSTOS: Microsoft Office 2007
INA: Microsoft Office 2009
TECNICHAL SKILLS
SAP, WORKDAY
LANGUAGES:
English- Spanish
REFERENCES:
Sergio Barahona Senior Manager HP inc, sergio.barahona@hp.com 8855 2825
Alejandro Jimenez Latin America Manager HP alejandroj@hp.com 8849 7278