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Entrepreneurshipand
Troubleshooting
Ecosystems:Lessons
from20+countries
Scotland Can Do SCALE, Glasgow
April 10 2019
N A T A L I E N O V I C K
Outline
TODAY' S AGENDA
Introduction
What is an ecosystem and why should we care
Why everyone needs to be an ecosystem builder
Even if you're a global company, why it still pays to
invest locally
Why entrepreneurial ecosystems don't work as well as
they should
Institutional failures of ecosystems
What founders can do
Best practices 
Workshop & Pitch
@nnovick
@nnovick
WhoamIand
whyshouldwe
careabout
ecosystems?
@nnovick
@nnovick
Key
takeaways
Each founder and each company has different needs. There is no perfect
destination or ecosystem suitable for everyone, nor are there perfect policies
that should be adopted everywhere.
O N E S I Z E D O E S N O T F I T A L L
But that doesn't mean that you can't make it a great place for entrepreneurship.
Great companies and success stories can come from anywhere. However, your
strategies for doing so will be different based on local resources.
L O C A L E C O S Y S T E M S A R E W I L D L Y U N E Q U A L
You are a part of your ecosystem's success. What you invest in it's success, you
will reap. Don't rely on external actors to build what you would like to see. 
E A C H C O M M U N I T Y M E M B E R I S A S T A K E H O L D E R
Your local community is the place to learn, share, and teach as well as to build
trust, get feedback and iterate faster. For companies with global ambitions, you
must bridge local activities with wider ones.
E C O S Y S T E M S S U P P O R T E N T R E P R E N E U R I A L P R A C T I C E
Building blocks of an ecosystem
INSTITUTIONS CAPITAL
PRACTICE MINDSET
@nnovick
A Short Clip
ANCHOR
INSTITUTIONS,
UNIVERSITY
CORPORATES
GOVERNMENT
PUBLIC
POLICY
FUNDING,
LOCAL MARKET
SOCIAL CAPITAL
THIRD
SECTOR
COMMUNITY
ORGANIZATIONS
Ecosystem
@nnovick
A Short Clip
ANCHOR
INSTITUTION
UNIVERSITY
CORPORATES
GOVERNMENT
PUBLIC
POLICY
FUNDING
SOCIAL CAPITAL
THIRD
SECTOR
COMMUNITY
ORGANIZATIONS
Yourecosystemis
boundedonlyby
yourambition.
But, even if you have a global
company, you are a
shareholder in your local
entrepreneurship
community.
Why it makes sense to invest locally
Finding Your Creative Niche | CHC 2020
E A S E I N H I R I N G
Participation in the local
ecosystem helps raise awareness
and visibility in you, your
company, and your product.
Demonstrates commitment to
others and community spirit.
V I S I B I L I T Y A N D T R U S T
Local participation helps you to
hone your message and core
values. It creates a deeper
digital footprint, helping build
more trust, and others to do due
dilligence.
F A S T E R T O G E T H E R
A strong ecosystem can allow
you to iterate and build faster—
and leapfrog what it would take
to do on your own by supporting
the practices of learning, sharing
and teaching.
Why it makes sense to invest locally
Finding Your Creative Niche | CHC 2020
Unfortunately, founders often
find their own communities
lacking.
When they do not recieve the
support they need, they are less
likely to locally invest.
@nnovick
A Short Clip
ANCHOR
INSTITUTION
UNIVERSITY
CORPORATES
GOVERNMENT
PUBLIC
POLICY
FUNDING
SOCIAL CAPITAL
THIRD
SECTOR
COMMUNITY
ORGANIZATIONS
STARTUPS
Why local ecosystems don't always work as they
should
The tools we use and
the way we do
business today has
changed. Policy and
original institutions
can be slow to adapt.
It takes many different
kinds of people in
entrepreneurship.
They have different
needs, and alignment
between people can
be difficult without
established practices
or trust.
Lack of perspective
when operating inside
the "bubble". Few
have the opportunity
to explore
alternatives, and good
practices can be slow
to develop
Barriers exist within
the startup community
that are vestiges of
previous forms of
business life
@nnovick
Whythese
challenges
manifest
STRUCTURAL FAILURES
@nnovick
Stakeholders act rationally (self
interested), and few mechanisms
exist to build trust. Pioneers must
take the initiative to build them.
This can be difficult to do if those
active have never done so
before.
D I F F I C U L T Y T O B U I L D N E W
C O N N E C T I O N S
A lack of existing institutions
make exchange between
emerging and existing players
inefficient.
This is a new space. The startup
landscape is (largely) less than
20 years old. Existing institutions
built to support traditional
entrepreneurship is not well
suited to startup needs.
L A C K O F E X I S T I N G
I N S T I T U T I O N S
Communities are propelled by
individuals and organizations.
Smaller ecosystems with fewer
support organizations place
higher demands on individual
actors and community
participants.
Smaller ecosystems must use
their resources more efficiently,
and burden sharing is higher.
Individual actions are more
visible.
L I M I T E D R E S O U R C E S
@nnovick
Silos between nodes in a network
Vested interests depend on profits over community
Protectionism and competition over limited resources
Few opportunities to get feedback, and weigh in from diverse voices
Lack of initiative to start new things, pioneers must set behavior
Disconnect between entrepreneurial ecosystem and government
Same voices elevated continually, enfranchising survivorship bias
Mixed messaging contributes to confusion and lack of awareness
Exclusivity, lack of inclusion, high barriers to entry
Negativeexternalities
"The exciting thing is, all you need are
the people."
Paul Graham, 
from How to be Silicon Valley
@nnovick
Whatcan
foundersdo?
Develop a culture of generosity and giving back within your entrepreneurship
community. Take time to help bring other founders along, and promote the
importance of diversity and inclusion. Identify barriers to entry, and work to
eliminate them.
P R O M O T E P O S I T I V E E C O S Y S T E M V A L U E S
Work to build your ecosystem's transparency and spread the word about what
you are great at. Be public and transparent about what you are doing. What
does our ecosystem want to be known for, or to promote around the world?
Reach out to others locally to connect messages, and amplify their reach.
I N C R E A S E T R A N S P A R E N C Y A N D H O N E M E S S A G I N G
The easiest way of making your local ecosystem more efficient is to make it
larger. Work to connect your ecosystem outside its local boundaries, and use
online tools to help bring more inside, digitally. Lower existing barriers to entry
and within your community to allow the greatest amount can take part.
B E M A G N A N A M O U S
Some examples from around
Europe
Bestpractices#1:BridgeSocialMedia
witha"flag"
TYLER CROWLEY (@STEEPDECLINE) BROUGHT THE HASHTAG
"FLAG" FROM LOS ANGELES TO EUROPE AND ITS A GREAT
WAY TO BRIDGE SOCIAL MEDIA AND ALIGN INTERESTS.
#STHLMTECH
#CPHFTW
#AARSOME
#HELYES
#OMGKRK
#THISISMINE
@nnovick
Bestpractices#2:PromoteCommon
Values
BEING TRANSPARENT ABOUT YOUR COMMUNITY VALUES
REMOVES AMBIGUITY, HELPS BUILD TRUST, AND PROMOTE
GOOD PRACTICES THAT CAN BECOME ENDURING.
PIRATE GLOBAL, #GIVEGIVEGIVEASK
TECHSTARS, #GIVEFIRST
BERLIN CODE OF CONDUCT
#COPENHAGENCATALOG
@nnovick
@nnovick
Bestpractices#3:Bringeveryone
together
CREATE A COMMON GROUND THOUGH ACTIVITIES THAT
ARE INCLUSIVE TO ALL, HAVE A LOW BARRIER TO ENTRY,
AND CAN PUT LOTS OF PEOPLE TOGETHER. 
PURSUE SPONSORSHIP OVER ADMISSION FEES.
SPONSORSHIP REQUIRES YOU TO COMMUNICATE YOUR
VALUE TO THE LOCAL COMMUNITY AND GET SUPPORT.
OPEN COFFEE ATHENS, COPENHAGEN TOWN HALL
@nnovick
Bestpractices#5:EncourageSharing
ITS NOT ENOUGH TO JUST GET PEOPLE IN THE SAME ROOM
AS ONE ANOTHER..THEY HAVE TO SHARE!
SET AN EXAMPLE BY MAKING CONNECTIONS WITH WHO
YOU THINK MIGHT BE IMPORTANT TO CONNECT WITH
12 MIN ME IGNITE TALKS
PITCH DON'T KILL MY VIBE
@nnovick
Bestpractices#6:BuildCoalitions
HARNESS THE POWER OF YOUR COMMUNITY TO MAKE
POSITIVE CHANGE. A MEMBERS ORGANIZATION HAS THE
OPPORTUNITY TO CROWDSOURCE BEST PRACTICES AND
ELEVATE THEM
LATVIAN STARTUP ASSOCIATION
@nnovick
Troubleshootsolutions:Nowit's
yourturn
1 0 M I N S : W O R K I N G W I T H Y O U R G R O U P , W H A T I S T H E B I G G E S T
C H A L L E N G E Y O U A R E F A C I N G I N Y O U R L O C A L E C O S Y S T E M ? I F
Y O U C A N ' T D E C I D E , I C A N S U G G E S T S O M E
2 0 M I N S : D E S I G N C H A L L E N G E . W H A T A R E S O M E W A Y S Y O U
C O U L D F I X I T ?
P R E S E N T Y O U R G R O U P ' S W O R K
Presentationand
feedbacktime
Thankyou!
@nnovick
startupcity.co
Scotland Can Do SCALE, Glasgow
April 10 2019
N A T A L I E N O V I C K
Thankyou!
@nnovick
startupcity.co
Scotland Can Do SCALE, Glasgow
April 10 2019
N A T A L I E N O V I C K
Thankyou!
@nnovick
startupcity.co
Scotland Can Do SCALE, Glasgow
April 10 2019
N A T A L I E N O V I C K

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Troubleshooting Ecosystems

  • 2. Outline TODAY' S AGENDA Introduction What is an ecosystem and why should we care Why everyone needs to be an ecosystem builder Even if you're a global company, why it still pays to invest locally Why entrepreneurial ecosystems don't work as well as they should Institutional failures of ecosystems What founders can do Best practices  Workshop & Pitch @nnovick
  • 5. @nnovick Key takeaways Each founder and each company has different needs. There is no perfect destination or ecosystem suitable for everyone, nor are there perfect policies that should be adopted everywhere. O N E S I Z E D O E S N O T F I T A L L But that doesn't mean that you can't make it a great place for entrepreneurship. Great companies and success stories can come from anywhere. However, your strategies for doing so will be different based on local resources. L O C A L E C O S Y S T E M S A R E W I L D L Y U N E Q U A L You are a part of your ecosystem's success. What you invest in it's success, you will reap. Don't rely on external actors to build what you would like to see.  E A C H C O M M U N I T Y M E M B E R I S A S T A K E H O L D E R Your local community is the place to learn, share, and teach as well as to build trust, get feedback and iterate faster. For companies with global ambitions, you must bridge local activities with wider ones. E C O S Y S T E M S S U P P O R T E N T R E P R E N E U R I A L P R A C T I C E
  • 6. Building blocks of an ecosystem INSTITUTIONS CAPITAL PRACTICE MINDSET
  • 11. But, even if you have a global company, you are a shareholder in your local entrepreneurship community.
  • 12. Why it makes sense to invest locally Finding Your Creative Niche | CHC 2020 E A S E I N H I R I N G Participation in the local ecosystem helps raise awareness and visibility in you, your company, and your product. Demonstrates commitment to others and community spirit. V I S I B I L I T Y A N D T R U S T Local participation helps you to hone your message and core values. It creates a deeper digital footprint, helping build more trust, and others to do due dilligence. F A S T E R T O G E T H E R A strong ecosystem can allow you to iterate and build faster— and leapfrog what it would take to do on your own by supporting the practices of learning, sharing and teaching.
  • 13. Why it makes sense to invest locally Finding Your Creative Niche | CHC 2020
  • 14. Unfortunately, founders often find their own communities lacking. When they do not recieve the support they need, they are less likely to locally invest.
  • 16. Why local ecosystems don't always work as they should The tools we use and the way we do business today has changed. Policy and original institutions can be slow to adapt. It takes many different kinds of people in entrepreneurship. They have different needs, and alignment between people can be difficult without established practices or trust. Lack of perspective when operating inside the "bubble". Few have the opportunity to explore alternatives, and good practices can be slow to develop Barriers exist within the startup community that are vestiges of previous forms of business life @nnovick
  • 17. Whythese challenges manifest STRUCTURAL FAILURES @nnovick Stakeholders act rationally (self interested), and few mechanisms exist to build trust. Pioneers must take the initiative to build them. This can be difficult to do if those active have never done so before. D I F F I C U L T Y T O B U I L D N E W C O N N E C T I O N S A lack of existing institutions make exchange between emerging and existing players inefficient. This is a new space. The startup landscape is (largely) less than 20 years old. Existing institutions built to support traditional entrepreneurship is not well suited to startup needs. L A C K O F E X I S T I N G I N S T I T U T I O N S Communities are propelled by individuals and organizations. Smaller ecosystems with fewer support organizations place higher demands on individual actors and community participants. Smaller ecosystems must use their resources more efficiently, and burden sharing is higher. Individual actions are more visible. L I M I T E D R E S O U R C E S
  • 18. @nnovick Silos between nodes in a network Vested interests depend on profits over community Protectionism and competition over limited resources Few opportunities to get feedback, and weigh in from diverse voices Lack of initiative to start new things, pioneers must set behavior Disconnect between entrepreneurial ecosystem and government Same voices elevated continually, enfranchising survivorship bias Mixed messaging contributes to confusion and lack of awareness Exclusivity, lack of inclusion, high barriers to entry Negativeexternalities
  • 19. "The exciting thing is, all you need are the people." Paul Graham,  from How to be Silicon Valley
  • 20. @nnovick Whatcan foundersdo? Develop a culture of generosity and giving back within your entrepreneurship community. Take time to help bring other founders along, and promote the importance of diversity and inclusion. Identify barriers to entry, and work to eliminate them. P R O M O T E P O S I T I V E E C O S Y S T E M V A L U E S Work to build your ecosystem's transparency and spread the word about what you are great at. Be public and transparent about what you are doing. What does our ecosystem want to be known for, or to promote around the world? Reach out to others locally to connect messages, and amplify their reach. I N C R E A S E T R A N S P A R E N C Y A N D H O N E M E S S A G I N G The easiest way of making your local ecosystem more efficient is to make it larger. Work to connect your ecosystem outside its local boundaries, and use online tools to help bring more inside, digitally. Lower existing barriers to entry and within your community to allow the greatest amount can take part. B E M A G N A N A M O U S
  • 21. Some examples from around Europe
  • 22. Bestpractices#1:BridgeSocialMedia witha"flag" TYLER CROWLEY (@STEEPDECLINE) BROUGHT THE HASHTAG "FLAG" FROM LOS ANGELES TO EUROPE AND ITS A GREAT WAY TO BRIDGE SOCIAL MEDIA AND ALIGN INTERESTS. #STHLMTECH #CPHFTW #AARSOME #HELYES #OMGKRK #THISISMINE @nnovick
  • 23. Bestpractices#2:PromoteCommon Values BEING TRANSPARENT ABOUT YOUR COMMUNITY VALUES REMOVES AMBIGUITY, HELPS BUILD TRUST, AND PROMOTE GOOD PRACTICES THAT CAN BECOME ENDURING. PIRATE GLOBAL, #GIVEGIVEGIVEASK TECHSTARS, #GIVEFIRST BERLIN CODE OF CONDUCT #COPENHAGENCATALOG @nnovick
  • 25. Bestpractices#3:Bringeveryone together CREATE A COMMON GROUND THOUGH ACTIVITIES THAT ARE INCLUSIVE TO ALL, HAVE A LOW BARRIER TO ENTRY, AND CAN PUT LOTS OF PEOPLE TOGETHER.  PURSUE SPONSORSHIP OVER ADMISSION FEES. SPONSORSHIP REQUIRES YOU TO COMMUNICATE YOUR VALUE TO THE LOCAL COMMUNITY AND GET SUPPORT. OPEN COFFEE ATHENS, COPENHAGEN TOWN HALL @nnovick
  • 26. Bestpractices#5:EncourageSharing ITS NOT ENOUGH TO JUST GET PEOPLE IN THE SAME ROOM AS ONE ANOTHER..THEY HAVE TO SHARE! SET AN EXAMPLE BY MAKING CONNECTIONS WITH WHO YOU THINK MIGHT BE IMPORTANT TO CONNECT WITH 12 MIN ME IGNITE TALKS PITCH DON'T KILL MY VIBE @nnovick
  • 27. Bestpractices#6:BuildCoalitions HARNESS THE POWER OF YOUR COMMUNITY TO MAKE POSITIVE CHANGE. A MEMBERS ORGANIZATION HAS THE OPPORTUNITY TO CROWDSOURCE BEST PRACTICES AND ELEVATE THEM LATVIAN STARTUP ASSOCIATION @nnovick
  • 28. Troubleshootsolutions:Nowit's yourturn 1 0 M I N S : W O R K I N G W I T H Y O U R G R O U P , W H A T I S T H E B I G G E S T C H A L L E N G E Y O U A R E F A C I N G I N Y O U R L O C A L E C O S Y S T E M ? I F Y O U C A N ' T D E C I D E , I C A N S U G G E S T S O M E 2 0 M I N S : D E S I G N C H A L L E N G E . W H A T A R E S O M E W A Y S Y O U C O U L D F I X I T ? P R E S E N T Y O U R G R O U P ' S W O R K
  • 30. Thankyou! @nnovick startupcity.co Scotland Can Do SCALE, Glasgow April 10 2019 N A T A L I E N O V I C K Thankyou! @nnovick startupcity.co Scotland Can Do SCALE, Glasgow April 10 2019 N A T A L I E N O V I C K Thankyou! @nnovick startupcity.co Scotland Can Do SCALE, Glasgow April 10 2019 N A T A L I E N O V I C K