The secret ingredient to success: Aligning your talent with your strategic objectives and engaging them in the business
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As the economy begins to recover from a global recession, we find ourselves in a period of accelerated growth; one that presents an opportunity to drive change, not just react to it. Whether you want to gain on your competitors, or remain a leader in your market, proactively re-engineering your company strategy can boost your competitive edge and future-proof your business’ success. For any strategy to be successful, your most top talent must become in sync with your top strategic goals. Is your organization equipped with the tools to align your key talent, so that they can rise up to meet new challenges and spearhead the organization towards new heights of success? Join Chuck Frosst as he discusses some of the HR trends affecting goals and performance within organizations, followed by Raagi Pandya who examines the evolution of the goals and performance management process. Jon Druker then gives a live solution demonstration that illustrates how Nakisa® Goals & Performance™ streamlines goal alignment and the performance appraisal process so that you can focus on developing your top talent and calibrating their efforts to support your company’s most important vision. Watch to the webinar recording to find out how to: Establish goals for your workforce that are aligned with your company's targets Align the right talent to the right challenges so your most important strategic objectives are supported Visualize and track goal assignments to ensure the successful completion of important objectives on time Gain cross-departmental visibility on goals so that leaders can dramatically reduce redundancy Foster employee engagement, and ultimately enhance retention
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The secret ingredient to success: Aligning your talent with your strategic objectives and engaging them in the business
- 1. The secret ingredient to success: Aligning your talent with your strategic objectives and engaging them in the business Chuck Frosst, Jon Druker, Raagi Pandya Wednesday, September 3, 2014 10:00 a.m. – 11:00 a.m. ET © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 1
- 2. Your presenters Chuck Frosst Chief Operating Officer & HR Professional Chuck.Frosst@nakisa.com Jon Druker Senior Product Manager, Talent Management Jon.Druker@nakisa.com Raagi Pandya Global Director & HCM Evangelist Raagi.Pandya@nakisa.com @NakisaInc #AlignTopTalent © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 2
- 3. Webinar navigation Control panel Type your questions here © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 3
- 4. Agenda Trends impacting HCM Goals and performance management: past and current Nakisa® Goals & Performance™ Key takeaways and recommendations Q & A © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 4
- 6. Mergers, Acquisitions & Divestitures The value of M&A is nearly 40% higher than in 2011 9/10 corporate executives said that transactions in the past two years have not generated their expected value © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 6 Source: Forbes and Bloomberg
- 7. Agility © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 7 Source: Forbes and Bloomberg 63% of HCM executives cite scarcity of critical talent as a top HCM pressure 82% of organizations are moderately effective at managing organizational change Companies have to be more agile than ever, more focused and that includes the talent driving the organization
- 8. Demographic Trends 40% 6.3 x 50% Career Independence Freelancers impatience Managing generational change and contingent workforce with different perspectives and attitudes towards HR processes is a key challenge © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 8 Source: PWC and Mashable 88% 72% Millennials Collaborative work culture
- 9. HR Trends Integration of talent, HR systems and technologies Coaching and conversations Collaboration and teamwork Alignment of company goals Focus on leaders throughout the business Employee expectations in the workplace © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 9
- 10. POLL © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 10
- 11. What does this mean for HCM processes and systems? Processes Systems Alignment of talent’s energy and effort Increase the level of engagement New disruptive processes for • Goal-setting • Performance management • Linking business strategies to employees • Customer-centricity Use and display aggregated data Analytics to track and anticipate talent needs Organizational data to model and verify effectiveness © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 11
- 12. Goals and performance management Past and current
- 13. Goals and Performance management trends Past model Problems 1 2 3 4 5 Annual reviews Time and effort intensive Infrequent conversation Forced ratings and bell curves Not aligned with the business imperatives Doesn’t drive employee engagement HR and business not aligned Focuses on historical data Conversations not timely Don’t allow for real-time adjustments © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 13
- 14. Goals and Performance management trends Problems 1 2 3 4 5 Doesn’t drive employee engagement HR and business not aligned Focuses on historical data Conversations not timely Don’t allow for real-time adjustments Current model Continuous conversations Continuous and timely feedback Employees driving their career development Collaboration and teamwork Direct link between employees and business outcomes © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 14
- 15. Goals and Performance solutions What’s needed to get there? • Connect employees to top strategic goals • Allows for real-time, any-time input from stakeholders • Ensures right talent is working on the right strategy • Use collaboration and communication tools that lead to goal transparency for each employee • Increase employee engagement by giving them direct access to career development © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 15
- 16. Goals and Performance software solution Must-haves Rich visualization and deep analytics Aggregation capabilities Choice of deployment Excellent user experience Access to real time data Mobile-enabled Social-enabled © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 16
- 17. POLL © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 17
- 18. Nakisa® Goals & Performance™
- 19. Nakisa® Goals & Performance™ Solution highlights • Goal visibility and transparency top-down, bottom-up • Alignment of the right talent to the business goals • Ongoing goal assignment • Real-time collaboration © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 19
- 20. Solution demonstration @NakisaInc #AlignTopTalent
- 21. Key takeaways and recommendations
- 22. Key takeaways What Nakisa® Goals & Performance™ gives you Leads to Enables you to have Aligned culture, process and people Focus on strategic outcome-based goals Greater employee engagement Leveraging existing talent Assurance that the right talent is aligned to the right challenges Conversations Alignment to business outcome Coaching & development Collaboration Goal transparency © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 22
- 23. Summary of key features Strategy-to-execution goal alignment and visualization Frequent performance reviews and ongoing feedback Integrated collaboration tools to foster employee engagement Dashboard tools and KPIs to track goal progress End-to-end integration with ERP systems © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 23
- 24. Thank you! Questions? Chuck Frosst | Chief Operating Officer | Nakisa Inc. Chuck.Frosst@nakisa.com Jon Druker | Senior Product Manager, Talent Management | Nakisa Inc. Jon.Druker@nakisa.com Raagi Pandya | Global Director & HCM Evangelist | Nakisa Inc. Raagi.Pandya@nakisa.com @NakisaInc #AlignTopTalent
- 25. Next Steps… BOOK a personalized product demonstration: nakisa@nakisa.com CONNECT with us on Twitter, LinkedIn, Facebook, YouTube, and Google+ for the latest news & events. VISIT the Nakisa Resource center for on-demand webinars, solution briefs, case studies, whitepapers & more. http://www.nakisa.com/resources.htm WATCH The organizational and talent management demo sneak peeks videos http://www.youtube.com/user/Nakisainc?feature=watch VISIT the Nakisa Talent Management webpage. http://www.nakisa.com/solutions/soluti ons-overviews/org-management.htm © 2014 Nakisa Inc. All rights reserved. #AlignTopTalent 25
- 26. @NakisaInc #AlignTopTalent 700+ enterprise customers 4M+ subscribers Caters to 24+ industries Providing solutions Utilized in 125 countries Available in 18 languages since 2001 Headquartered in Canada Leaders in Organization & Talent Management
Editor's Notes
- Hello and welcome to Nakisa’s webinar: The secret ingredient to success: Aligning your top talent with your most strategic objectives. We’re very excited that you could join us today and to have the opportunity to share with you information and some real-life examples of how Organizational Management is the foundation of building an effective HCM strategy. We’ll also cover how Sap organizational visualization by Nakisa provides you with the tools to enable smooth and effective HR management practices. My name is Amani and I work in the Marketing Department at Nakisa. I’ll be your moderator today and will be facilitating questions and answers at the end of the webinar. So please don’t be shy to send in your questions. Before we start, I’d like to introduce the team.
- Speaking on the panel today are Chuck Frosst and Raagi Pandya Chuck is the Chief Operating Officer here at Nakisa, as well as a seasoned HR expert with over 20 years of experience in the profession. His specialties include executive leadership and coaching in human capital management, global business management, organization and talent management, and business strategy and planning. Raagi is the Global Director and HCM Evangelist here at Nakisa. He has been involved extensively in the HCM space for over (X) years and works closely with many organizations worldwide to build sustainable HR strategies and develop new innovations. Please note that you can find us on Twitter @NakisaInc., and we encourage you to tweet during today’s webinar using hashtag KEY2HR
- Before we start today’s session, we’ll just go over a few navigation pointers about the GotoWebinar service. To ensure the best audio quality possible, everyone except for our panelists is muted. You may ask questions at anytime during the webinar by typing them in the questions tab located in the control panel to the right of your screen. This session is being recorded and both the slides and the content will be made available to you after the webinar session has closed. So, let’s get started. Over to you, Chuck.
- Chuck
- Chuck - M&A: Companies are flush with cash like never before, over USD $1.6 trillion, mergers and acquisitions are the most common use of this cash** - Increased M&A activity affecting the need for organizations to be agile, focused and clear in their mission and goals* - Disruption in various sectors upsetting traditional business models, e.g. Netflix, Amazon, Tesla Acute need to fill positions when an organization changes its strategic direction Need for top talent to be adaptable, aligned and focused on outcomes
- Chuck - M&A: Companies are flush with cash like never before, over USD $1.6 trillion, mergers and acquisitions are the most common use of this cash** - Increased M&A activity affecting the need for organizations to be agile, focused and clear in their mission and goals* - Disruption in various sectors upsetting traditional business models, e.g. Netflix, Amazon, Tesla Acute need to fill positions when an organization changes its strategic direction Need for top talent to be adaptable, aligned and focused on outcomes
- Millenials want to provide input on their work assignments and want and need the support of their supervisors How do you connect with them? Place a high priority on: workplace culture and environment, emphasizing teamwork sense of community transparency (as it relates to decisions about their careers) The Intelligence Group studies of Millenials found that: 64% of them say it’s a priority for them to make the world a better place 72% would like to be their own boss; if they do have to work for a boss, 79% of them want boss to serve more as a coach or mentor 88% prefer collaborative work culture rather than competitive one 74% want flexible work schedules 88% want “work-life integration,” not the same as work-life balance, since work and life now blend together inextricably
- Performance management processes are being replaced with coaching and conversations. Top down goal setting replaced by engagement models focused on collaboration and teamwork Processes are aligning more deliberately to connect business goals to employees goals Employees are expecting a: Workplace they are passionate about Roles that matters Mobile-enabled workforce, any data, anytime Engagement using social integrated apps Focus on leaders throughout the business Integration of talent, HR systems and technologies
- *Source: Forrester Disrupt The Employee Performance Process To Align With Business And Customer Outcomes, July 2014, Paul D. Hamerman and Claire Schooley, July 2014
- *Source: Forrester Disrupt The Employee Performance Process To Align With Business And Customer Outcomes, July 2014, Paul D. Hamerman and Claire Schooley, July 2014
- Customer-focused goals: based on metrics, using real-time data that make performance discussions more concrete, less subjective Performance management technology that uses collaboration and communication technology in the process and isn’t calendar-bound Transparency on the goals, what they mean for each and every employee; key component to achieving organizational buy-in that drives performance and engagement Employee empowerment to drive their career based on outcomes, enhance competencies Alternative methods to reward and recognize talent that drives the desired business outcomes beyond pay, e.g. Collaboration, teamwork, customer focus Coaching, mentoring for career satisfaction ---- Solution that enables you to: Connect employees to top strategic goals Allows for real-time, any-time input from stakeholders Ensures right talent is working on the right strategy Analytics and outcomes on based on real-time data Use collaboration and communication tools that lead to goal transparency for each employee Increase employee engagement by giving them direct access to career development Build a holistic picture of your employees by aggregating data with other corporate data
- Raagi
- Jon Demo Story Align goals and measure with customer and business outcomes (Employee perspective) Continuous Feedback and growth Engagement, empowerment and employee motivation Future oriented, continuous improvements & outcomes Works towards collaboration, common goals
- Jon
- Jon Talent Adaptability could unlock up to USD$130bn in additional productivity, and potentially save USD$20bn in recruiting costs The result: linking goals to outcomes gives greater clarity and empowers talent; leads to greater employee engagement, thus using the talent you already to its full potential Changes culture, process and people in your organization by adapting your performance management processes to coming generational and business changes Save on unnecessary recruitment costs by using your existing talent to its full potential
- Jon
- Ladies and gentlemen, we thank you for your time and attention. This webinar is now concluded.