Presentation on Councelling and Mentoring

1. COUNSELLING
AND
MENTORING

2. COUNSELLING VS INTERVIEW
Dictionary meaning – give formal advise, give
professional help and advise to resolve problems
Interview – Conversation with a purpose.
Counselling – is a form of interview but not
sermonizing or advising.

3. • Is a process of helping the counsellee to help
himself to resolve his problems.
(b) Aim – to build up self reliance of counsellee.
(c) Pre-requisite – deep interest in development of
subordinate

4. INTEREST IN DEVELOPMENT OF
SUBORDINATE ENTAILS
(a) Understanding background, personality,
knowledge and skills.
(b) Understanding environment in which he operates
(c) Understanding problems and issues faced by him
(d) Understanding his potential
(e) Belief that development of subordinate helps
development of organisation
(f) Belief that mutual respect is conducive for
counselling.

5. SITUATIONS DEMANDING
COUNSELLING: FOR A PERSON
(a) Being in debt, taking to drinking or has become
apathetic to job.
(b) Discordance with wife or family members.
(c) Fallen out with his group – social boycot

6. COUNSELLING CAN BE CONDUCTED
FOR
(a) Ascertaining career ambitions
(b) Determining training and development needs
(c) Explaining denied privileges
(d) As feedback on performance

7. STRUCTURAL REQUIREMENTS
(a) Confidentiality
(b) Trust
(c) Indirect or discreet help, if required

8. STAGES OF COUNSELLING
• FEELINGS OR FREE FLOATING :
= Feelings cloud the real cause
=chance to let off steam or emotions
• FACTS:
= Asking questions
= Effective listening
= Probing
= Laying bare the facts

9. STAGES OF COUNSELLING
-CONTD
SOLUTION
(i) Last stage
(ii) Insisting on counselee’s formulation of
alternatives
(iii) discussing pros and cons of each
alternative
(iv) helping to select the best

10. SKILLS FOR COUNSELLOR
(a) Attending:
(i) preparing the ground
(ii) understanding, ascertain anxieties and feelings
without getting moved.
(b) Responding:
(i) without approval or appreciation
(ii) to facilitate self exploration
(iii) check out assumptions

11. SKILLS- Contd
• Capitalising on emotions=after catharsis
• Empathy:
= getting inside the counselle without
getting swayed
• Listening
• Giving feedback:
= restating the counselle’s statements

12. MENTORING
• A RELATIONSHIP BETWEEN A NEW
COMER AND A SENIOR IN WHOM HE
CAN CONFIDE AND GET
ADVICE/SUPPORT
• MENTOR-PROTÉGÉ
• AIM-GENERAL DEVELOPMENT AND
PSY WELL BEING- EMPOWERMENT

13. MENTORING INVOLVES
• ESTB A RELATIONSHIP OF TRUST.
 MODELLING BEHAVIOURAL NORMS.
• LISTENING.
 HELPING IN FINDING OUT SOLUTIONS /
ALTERNATIVES.
• SHARING EXPERIENCES.
 RESPONDING TO EMOTIONAL NEEDS.
• DEVELOPING LONG LASTING INFORMAL
RELATIONS…..

14. EMPOWERMENT
• PROVIDING +VE REINFORCEMENT
• CREATING FAVORABLE CONDITIONS
• GIVING AUTONOMY

15. THANKS