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The	
  Future	
  of	
  
Payments	
  


David	
  Mountain,	
  Managing	
  Director	
  tunz.com	
  
NOAH’12	
  -­‐	
  November	
  6,	
  2012	
  
London	
  
History	
  of	
  electronic	
  payments	
  


1950:	
  Diner’s	
     1958:	
  Bank	
            1966/7:	
             1998:	
  paypal	
        2005/6:	
  
club	
  issues	
       of	
  America	
            MasterCard	
          launches	
  the	
        iDEAL	
  is	
  
the	
  first	
          issues	
  the	
            founded;	
            first	
  new	
            launched	
  in	
  
‘plasLc’	
  a	
        first	
  credit	
           American	
            global	
                 Holland;	
  NTT	
  
cardboard	
            card,	
  later	
  to	
     express	
             payment	
                docomo	
  
charge	
  card;	
      be	
  named	
              issues	
  first	
      system	
  in	
  30	
     (Japan)	
  and	
  
in	
  Germany	
        Visa;	
  Amex	
            gold	
  card;	
       years	
                  Belgacom	
  
banks	
                issues	
  their	
          Barclays	
                                     (Belgium)	
  
introduce	
            first	
  charge	
           opens	
  first	
                                launch	
  first	
  
giro	
  direct	
       card	
                     ATM	
  in	
  UK	
                              successful	
  
debit	
                                                                                          mobile	
  
                                                                                                 payment	
  
                                                                                                 schemes	
  in	
  
                                                                                                 Asia	
  and	
  
                                                                                                 Europe	
  
European	
  payments	
  today	
  
                         United	
  
                                             Germany	
          France	
             Holland	
         Spain	
              Belgium	
        Italy	
        Sweden	
  
                        Kingdom	
  



Credit	
  Cards	
         90%	
                 38%	
             84%	
               35%	
             69%	
                 55%	
          70%	
           39%	
  


Direct	
  Debit	
  
and	
  Debit	
             3%	
  
                           Solo	
  
                                       34%	
  ELV	
  
                                          34%	
                    4%	
  
                                                              Carte	
  Bleue	
  
                                                                                        7%	
  
                                                                                          	
  
                                                                                                         4%	
  
                                                                                                           	
  
                                                                                                                     12%	
  12%	
  
                                                                                                                        Bancontact	
  
                                                                                                                                                -­‐	
  
Cards	
  

Bank	
  
                                                                                                                                                          35%	
  
                                                                                                                                                            35%	
  
                                                20%	
                                 52%	
                                   27%	
           4%	
  
account	
  
based	
                      -­‐	
           Sofortüber-­‐
                                       20%	
  weisung,	
  
                                                                     -­‐	
         52%	
  
                                                                                       iDEAL	
  
                                                                                         	
  
                                                                                                           -­‐	
     27%	
       	
  
                                                                                                                                 	
  
                                                                                                                                           Bolle^no	
  
                                                                                                                                           Bancario	
  
payments	
                                     giropay	
                                 	
  



e-­‐Wallet	
  and	
      6.5%	
                  8%	
              4%	
                 3%	
             4%	
                  2%	
           3%	
            1%	
  
                          PayPal	
            PayPal,	
          PayPal	
             PayPal	
     PayPal,	
  ukash	
         PayPal	
                          	
  
prepaid	
                                                                                                                                   PayPal	
  
                            	
              paysafecard	
          	
                   	
              	
                      	
                              	
  


COD,	
  Pay	
  &	
  
Collect,	
                 1%	
                   -­‐	
            8%	
                 3%	
            23%	
                  4%	
          23%	
           25%	
  
cheque	
  
Payments	
  are	
  at	
  a	
  Lpping	
  point	
  

                           Consumers	
  expect	
  to	
  buy	
  when	
  and	
  where	
  they	
  want	
  –	
  driven	
  by	
  
A.	
  Consumers	
          ubiquity	
  of	
  smart	
  phones	
  and	
  tablets	
  

                           Merchants	
  are	
  becoming	
  channel	
  agnosLc	
  and	
  encouraging	
  mulL-­‐
B.	
  Retailers	
          channel	
  behaviour	
  from	
  their	
  clients	
  


C.	
  Micromerchants	
     Smaller	
  merchants	
  demanding	
  electronic	
  payments	
  in	
  the	
  offline	
  world	
  


                           Technology	
  including	
  NFC,	
  locaLon	
  data	
  and	
  biometrics	
  are	
  enabling	
  
D.	
  Technology	
         payment	
  specialists	
  to	
  add	
  more	
  value	
  


E.	
  Security	
           Market	
  standards	
  (3D,	
  PCI)	
  are	
  achieving	
  desired	
  security	
  goals,	
  but	
  the	
  
                           market	
  is	
  adapLng	
  them	
  to	
  be	
  more	
  usable	
  
Future	
  of	
  payments	
  
The	
  near	
  future	
  is	
  becoming	
  clear,	
  with	
  implicaLons	
  for	
  all	
  players	
  

 •  Soon,	
  virtually	
  all	
  payments	
  will	
  be	
  ‘online’,	
  which	
  is	
  to	
  say	
  they	
  will	
  be	
  routed	
  using	
  the	
  
      Internet	
  

         -­‐	
  	
  Mobile	
  =	
  real	
  world	
  =	
  Internet	
  

 •  This	
  allows	
  retailers	
  to	
  transform	
  how	
  they	
  sell	
  
         -­‐	
  	
  Using	
  locaLon	
  data	
  to	
  do	
  circumstance-­‐based	
  markeLng	
  and	
  payments	
  
         -­‐	
  	
  Personalizing	
  products,	
  messages	
  and	
  payments	
  using	
  social	
  media	
  and	
  other	
  ‘big	
  
                     data’	
  
         -­‐	
  	
  Selling	
  globally,	
  even	
  for	
  SMEs	
  

 •  The	
  complexity	
  of	
  bringing	
  disparate	
  stakeholders	
  together	
  requires	
  incorporaLng	
  exisLng	
  
    building	
  blocks	
  like	
  bank	
  transfers	
  and	
  credit	
  cards	
  

         -­‐	
  	
  The	
  winners	
  will	
  wrap	
  tradiLonal	
  tools	
  and	
  innovate	
  around	
  them	
  
   For	
  retailers,	
  this	
  means	
  partnering	
  with	
  specialist	
  online	
  payment	
  providers;	
  	
  
   for	
  innovators	
  it	
  means	
  innovaCng	
  by	
  wrapping	
  around	
  exisCng	
  building	
  blocks	
  
David	
  Mountain,	
  	
  
Managing	
  Director	
  tunz.com	
  
dmo@ogone.com	
  
www.ogone.com	
  
	
  
- w . a-o f ec. m
 w wn hc n r e o
      o    en c
- wt ro n ac n r c
 ti . m/o ho f e e
   tc
    e         en
- w .cb o. m/O H o f ec
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- w . a-o f ec. m
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      o    en c
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- w .cb o. m/O H o f ec
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     a     c         en

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Ogone - NOAH12 London

  • 1. The  Future  of   Payments   David  Mountain,  Managing  Director  tunz.com   NOAH’12  -­‐  November  6,  2012   London  
  • 2. History  of  electronic  payments   1950:  Diner’s   1958:  Bank   1966/7:   1998:  paypal   2005/6:   club  issues   of  America   MasterCard   launches  the   iDEAL  is   the  first   issues  the   founded;   first  new   launched  in   ‘plasLc’  a   first  credit   American   global   Holland;  NTT   cardboard   card,  later  to   express   payment   docomo   charge  card;   be  named   issues  first   system  in  30   (Japan)  and   in  Germany   Visa;  Amex   gold  card;   years   Belgacom   banks   issues  their   Barclays   (Belgium)   introduce   first  charge   opens  first   launch  first   giro  direct   card   ATM  in  UK   successful   debit   mobile   payment   schemes  in   Asia  and   Europe  
  • 3. European  payments  today   United   Germany   France   Holland   Spain   Belgium   Italy   Sweden   Kingdom   Credit  Cards   90%   38%   84%   35%   69%   55%   70%   39%   Direct  Debit   and  Debit   3%   Solo   34%  ELV   34%   4%   Carte  Bleue   7%     4%     12%  12%   Bancontact   -­‐   Cards   Bank   35%   35%   20%   52%   27%   4%   account   based   -­‐   Sofortüber-­‐ 20%  weisung,   -­‐   52%   iDEAL     -­‐   27%       Bolle^no   Bancario   payments   giropay     e-­‐Wallet  and   6.5%   8%   4%   3%   4%   2%   3%   1%   PayPal   PayPal,   PayPal   PayPal   PayPal,  ukash   PayPal     prepaid   PayPal     paysafecard             COD,  Pay  &   Collect,   1%   -­‐   8%   3%   23%   4%   23%   25%   cheque  
  • 4. Payments  are  at  a  Lpping  point   Consumers  expect  to  buy  when  and  where  they  want  –  driven  by   A.  Consumers   ubiquity  of  smart  phones  and  tablets   Merchants  are  becoming  channel  agnosLc  and  encouraging  mulL-­‐ B.  Retailers   channel  behaviour  from  their  clients   C.  Micromerchants   Smaller  merchants  demanding  electronic  payments  in  the  offline  world   Technology  including  NFC,  locaLon  data  and  biometrics  are  enabling   D.  Technology   payment  specialists  to  add  more  value   E.  Security   Market  standards  (3D,  PCI)  are  achieving  desired  security  goals,  but  the   market  is  adapLng  them  to  be  more  usable  
  • 5. Future  of  payments   The  near  future  is  becoming  clear,  with  implicaLons  for  all  players   •  Soon,  virtually  all  payments  will  be  ‘online’,  which  is  to  say  they  will  be  routed  using  the   Internet   -­‐    Mobile  =  real  world  =  Internet   •  This  allows  retailers  to  transform  how  they  sell   -­‐    Using  locaLon  data  to  do  circumstance-­‐based  markeLng  and  payments   -­‐    Personalizing  products,  messages  and  payments  using  social  media  and  other  ‘big   data’   -­‐    Selling  globally,  even  for  SMEs   •  The  complexity  of  bringing  disparate  stakeholders  together  requires  incorporaLng  exisLng   building  blocks  like  bank  transfers  and  credit  cards   -­‐    The  winners  will  wrap  tradiLonal  tools  and  innovate  around  them   For  retailers,  this  means  partnering  with  specialist  online  payment  providers;     for  innovators  it  means  innovaCng  by  wrapping  around  exisCng  building  blocks  
  • 6. David  Mountain,     Managing  Director  tunz.com   dmo@ogone.com   www.ogone.com    
  • 7. - w . a-o f ec. m w wn hc n r e o o en c - wt ro n ac n r c ti . m/o ho f e e tc e en - w .cb o. m/O H o f ec w wf e o k o N A C n r e a c en
  • 8. - w . a-o f ec. m w wn hc n r e o o en c - wt ro n ac n r c ti . m/o ho f e e tc e en - w .cb o. m/O H o f ec w wf e o k o N A C n r e a c en